JW Marriott Desert Ridge Resort & Spa

AAA Inspector Rating
8.7
Wonderful
85 Guest Ratings
5350 E Marriott Dr
Phoenix, AZ 85054- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.6
Overall
Room4.5
Bath4.3
Public Areas5.0
ARATED
AAA Inspector Notes
Inspector Pick (Pool): I could spend all weekend relaxing in the expansive pool areas or floating along the lazy river, while soaking up the mountain and golf course views.
This expansive destination resort has activities for families or groups. A tri-level lobby opens to a courtyard with pools, water play areas and a flowing lazy river. Smoke free premises. 950 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
SR 101 exit 31 (Tatum Blvd), 0.4 mi n to Deer Valley Dr, then 0.5 mi e. 5350 E Marriott Dr 85054.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
3 restaurants, also, Roy's Desert Ridge, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, regulation golf, tennis, recreation programs, kids club, bicycles, lawn sports, health club, spa.
Guest Services
complimentary and valet laundry, boarding pass kiosk, rental car service, airport transportation, room service, child care, area transportation-within 5 mi.
Terms
check-in 4 pm, 3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 85 guests
Showing reviews 1 - 5 of 50
10.0
Amber
Exceptional
Traveling as Couple
10-20-2017
Pros: The customer service at this hotel was incredible from the moment we stepped on the property and the front desk was thoughtful, kind and pretty fantastic!!
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
10-20-2017
Pros: The clientele. Usually on spring break I expect a lot of drunks and obnoxious people in the hotel, at the pool and in the restaurants. Not so here. Wonderful staff, wonderful patrons.
Cons:
6.0
Verified Hotel Guest
Pleasant
Family with Teens
10-20-2017
Pros: Pool area And the cleanliness of the property
Cons: The staff was terrible top to bottom, it felt like I was the hotel worker and they were the guest. Unhelpful at each and every turn. I would never rate this hotel as a 4.5 star, it's a wanna be place with workers that think they are staying at the hotel
8.0
Verified Hotel Guest
Very Good
Family with Young Children
10-20-2017
Pros: The grounds are wonderfully maintained!
Cons: Some of the rooms are a bit cramped.
9.0
Carrie
Wonderful
Solo Traveler
10-20-2017
Pros: Employees were amazing.
Cons: It was too big and the resort fee was to much as I didnt really use any of the amenities associated with the fee. It was also very large and parking was a ways away in the 110 degree heat.
Showing reviews 1 - 5 of 50