JW Marriott Desert Ridge Resort & Spa

AAA Inspector Rating
8.7
Wonderful
85 Guest Ratings
5350 E Marriott Dr
Phoenix, AZ 85054- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
4.6
Overall
Room4.5
Bath4.3
Public Areas5.0
ARATED
AAA Inspector Notes
Inspector Pick (Pool): I could spend all weekend relaxing in the expansive pool areas or floating along the lazy river, while soaking up the mountain and golf course views.
This expansive destination resort has activities for families or groups. A tri-level lobby opens to a courtyard with pools, water play areas and a flowing lazy river. Smoke free premises. 950 units. 6 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
SR 101 exit 31 (Tatum Blvd), 0.4 mi n to Deer Valley Dr, then 0.5 mi e. 5350 E Marriott Dr 85054.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
3 restaurants, also, Roy's Desert Ridge, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
sauna, hot tub, steamroom, regulation golf, tennis, recreation programs, kids club, bicycles, lawn sports, health club, spa.
Guest Services
complimentary and valet laundry, boarding pass kiosk, rental car service, airport transportation, room service, child care, area transportation-within 5 mi.
Terms
check-in 4 pm, 3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 85 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-19-2018
Pros: Beautiful Pools and the grounds are kept perfect. Great restaurants and bars on Property. Excellent Helpful staff.
Cons: Valet Parking $29 for overnight is very excessive. $29 resort fee.
6.0
Verified Hotel Guest
Pleasant
Family with Teens
01-19-2018
Pros: Pool area And the cleanliness of the property
Cons: The staff was terrible top to bottom, it felt like I was the hotel worker and they were the guest. Unhelpful at each and every turn. I would never rate this hotel as a 4.5 star, it's a wanna be place with workers that think they are staying at the hotel
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
01-19-2018
Pros: Beautiful resort, updated facility.
Cons:
4.0
Verified Hotel Guest
Disappointing
Business Traveler
01-19-2018
Pros: The location was close to the conference I was attending.
Cons: Not worth the $----price. Many better hotels. Paid for a king, given 2 doubles. Registration person was rude. Couldn't cancel. Tried to order room service 2xs. Wait 45min+. Decided it was okay and salad took 2-1/2hours. Nothing like eating at 9pm.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
01-19-2018
Pros: The room was amazing.
Cons: The incidentals deposit is steep.
Showing reviews 1 - 5 of 50