Royal Palms Resort and Spa

AAA Inspector Rating
8.7
Wonderful
45 Guest Ratings
5200 E Camelback Rd
Phoenix, AZ 85018- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Notes
Originally built as a private residence in the 1920s, this nine-acre hideaway nestled into the base of Camelback Mountain has extensive grounds dotted with fountains and outdoor fireplaces. There also is a luxurious spa, and the guest rooms feature a Mediterranean style. Smoke free premises. 119 units. 1-2 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
Just e of 52nd St. Located in a quiet residential area. 5200 E Camelback Rd 85018.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Eco Certification
The Arizona Green Lodging Program certifies lodging establishments that are committed to protecting the environment.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, T. Cook's, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes. Some: high-speed Internet (fee).
Sports & Recreation
hot tub, steamroom, recreation programs, lawn sports, exercise room, spa.
Guest Services
valet laundry, boarding pass kiosk, airport transportation, room service, child care.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 45 guests
Showing reviews 1 - 5 of 44
9.2
Anonymous
Wonderful
family with young children
04-19-2017
Pros: Beautifully decorated boutique hotel. Immaculate grounds. Activity fee covers tips for valet and bellman.
Cons: Beds were very small. Rooms were a bit dated.
8.8
Barry
Excellent
young couple
04-18-2017
Pros: The grounds and setting were lovely, second to none. The pool staff very attentive, and the food was very good. The room was quiet and comfortable.
Cons: Service at breakfast quite slow and breakfast very expensive. Asked if I wanted a 'refill' of my Americano, only to then charge me for two (extra $8). The pool was lovely but unfortunately they allow children at all times and do not regulate the noise and comfort levels for the many couples trying to enjoy a peaceful afternoon or swim. THis was an issue only some of the times but as a 'romantic' destination hotel I would suggest no children.
8.8
Michael
Excellent
family with young children
03-27-2017
Pros: Immaculate grounds Clean rooms Friendly staff
Cons: Fitness center: poor Spa: Average (basic services offered and tired relaxation space) Spa Staff & Management: needs training in customer service skills Restaurant/Overall food quality: very poor (especially for pricing) Concierge and Resort Staff: Friendly but missing expected refinement- need training, customer service etiquette, etc. Overall experience: 3.5 out of 5 Grounds: 5 out of 5 Staff: 4 out of 5 Restaurant/Food: 3 out of 5 Spa: 3.5 out of 5 Fitness Center: 3 out of 5
9.2
Anonymous
Wonderful
young couple
03-26-2017
Pros: The grounds were beautiful and the service was outstanding.
Cons:
10.0
Gary
Exceptional
young couple
03-10-2017
Pros: The property was very intimate great for couples. Get the casitas very private.
Cons: Bikes to rent
Showing reviews 1 - 5 of 44