Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The hotel sits adjacent to a paved hiking/biking trail that meanders throughout the city. The guest rooms are spacious and feature expanded seating areas.
Smoke free premises. 81 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Its a small thing but instead of a workout room, it would have been nice to have a hot tub to relax in after a long day sitting at a conference.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Was very clean, all staff was very polite and friendly
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Incredible breakfast buffet. And the staff were very kind.
Cons: Bed was a little hard for me and the hot tub closed at 10.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very comfortable room with great amenities. The breakfast provided also exceeded expectation and was excellent with a lot of choice available. Staying here was fantastic.
Cons: Nope.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Breakfast clean room very friendly staff
Cons: Being woke up in the morning to pressure washing the pool deck
10.0
Anonymous
Exceptional
08-11-2017
Pros: Wonderful staff and fantastic breakfast
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Personal personallity, and location. Thank you,
Cons: No laundromat to wash are cloth.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great breakfast. Nice room, and clean
Cons: The bathroom had some paint pealingoff the wall. But the staff took care of it.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean
Cons: The breakfast
10.0
Anonymous
Exceptional
08-11-2017
Pros: I really
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was very friendly and helpful.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Roomy
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice size room. Very nice complimentary breakfast.
Cons:
8.8
Anonymous
Excellent
08-19-2017
Fabulous
Pros: Excellent and wonderful place to stay. Staff was wonderful and the place was nice!
Cons:
9.6
Anonymous
Exceptional
08-16-2017
Exceptional
Pros: I booked 2 rooms at this hotel through booking and got a great rate. Each room was a suit and had 2 beds plus a pull out couch. We had plenty of room and it was super comfortable and clean. The breakfast was great as well! The staff was friendly. I will definitely be staying here again if i'm in the location.
Cons:
5.0
Anonymous
Fair
08-12-2017
Was very disappointed
Pros: Bed was comfortable
Cons: Front desk clerk was rude and attempted to charge a different rate than previously agreed / room smelled of sewage- breakfast was horrible no meat or waffles. Meet was vegetarian
6.3
Anonymous
Pleasant
08-08-2017
Pleasant
Pros:
Cons: The cleaning staff they are rude
10.0
Anonymous
Exceptional
08-06-2017
Good Place to stay with...
Pros: room was nice. a lot of room. like how the TV and beds were separate. We always stay here every time we visit Phoenix.
Cons: I didn't dislike nothing everything was good. I have a big family so I like the suites.
10.0
Anonymous
Exceptional
08-06-2017
Exceptional
Pros: Very clean. Staff were friendly and helpful.
Cons:
9.6
Anonymous
Exceptional
08-03-2017
Exceptional
Pros: Everyone of the staff had a smile and were very friendly.
Cons: Even with the construction the stay was very pleasant. The construction was not a problem whatsoever.
10.0
Anonymous
Exceptional
08-02-2017
Very friendly and the room...
Pros: The room was very clean and quiet..the environment pretty safe
Cons:
8.8
Anonymous
Excellent
07-22-2017
Very nice , definitely recommend...
Pros: Room very clean, excellent beds
Cons: Entrance not close to room
10.0
Anonymous
Exceptional
07-18-2017
Great stay
Pros: Great breakfast, the pool was really clean and the staff was very helpful.
Cons: The heat lol...
9.2
Anonymous
Wonderful
07-14-2017
Family fun
Pros: Check in was very easy. Staff was friendly. Breakfast was good. They make fresh popped popcorn every afternoon, it was delicious. Fresh fruit at the front desk all day. The 2nd and 3rd floor are newly renovated and looked great.
Cons: The ice machine wasnt accessible due to construction on the first floor. We had an ice chest and had to ask for ice a lot. Its not in the best part of Phoenix but is on the Frontage road with mostly other businesses. Not a lot of foot traffic in the parking lot. The pool area had cockroaches at night.
9.6
Anonymous
Exceptional
07-01-2017
Good family spot .easy access...
Pros: Excellent eggs, nuts, fruit, popcorn,wayer5
Cons: Small pool
7.9
Anonymous
Good
07-01-2017
Were very much enjoyed our...
Pros: the continental breakfast was very good , we really liked the fresh fruit and pancakes.
Cons: They had construction going on in the room next door and they had a crane going through the window, and one morning we were awakened by people drilling or sawing around 7 30 am.
10.0
Anonymous
Exceptional
06-11-2017
Great value
Pros: Breakfast with warm items like eggs and sausage, plus continental. Rooms clean and comfortable. Reception very responsive and friendly, overall a great stay for the money.
Cons:
10.0
Anonymous
Exceptional
06-09-2017
Exceptional
Pros: Writhing exceeded our expectations. Definitely will come back.
Cons:
10.0
Anonymous
Exceptional
06-01-2017
I will be back!
Pros: The desk receptionist was very helpful and prompt. The popcorn machine was a plus for the kids. I did not use the pool due to busy schedule. Very relaxing room.
Cons:
10.0
Anonymous
Exceptional
05-27-2017
Love springhill for soccer tournaments
Pros: Big clean room, breakfast is excellent, water and coffee provided at the lobby.
Cons: None, everything is great
10.0
Anonymous
Exceptional
05-22-2017
Exceptional
Pros: Excellent staff
Cons:
7.5
Anonymous
Good
05-07-2017
Good
Pros:
Cons: The ac in the room. It's loud and uncomfortable to sleep
10.0
Anonymous
Exceptional
04-24-2017
AWESOME STAY!!!
Pros: The staff was awesome!!! Service was excellent! The breakfast was so yummy.
Cons: Nothing everything was perfect!
9.6
Anonymous
Exceptional
04-15-2017
I gave it a 5...
Pros: Tana was very helpful when I ask questions she was a cheerful person which is a plus when you're taking care of your hotel client and also the the the two hotel keeper ladies forget their names were also very helpful breakfast was great would stay there again
Cons:
9.2
Anonymous
Wonderful
04-01-2017
Superb
Pros: Friendly staff
Cons: Sofa bed uncomfortable could feel the springs
8.8
Anonymous
Excellent
03-20-2017
Fabulous
Pros: nice hotel with friendly helpful staff. very clean.
Cons: No guest laundry is very inconvenient
8.8
Anonymous
Excellent
03-19-2017
Padres beat Dodgers in the...
Pros: Waffles. Eggs were good also.
Cons: More tables outside please...sorry smokers but maybe relocate away from patio?
10.0
Anonymous
Exceptional
03-16-2017
Exceptional
Pros: The staff was excellent and the location was great. The room was perfect
Cons: Maybe double ply toilet paper instead of single ply
9.2
Anonymous
Wonderful
02-22-2017
Superb
Pros: Nice choices for breakfast.
Cons: Noisy soccer teams in lobby
4.2
Anonymous
Disappointing
02-14-2017
Substandard for a marriot
Pros: The staff was top notch
Cons: Rooms were dirty and did not smell good
4.2
Anonymous
Disappointing
02-08-2017
Ok hotel. Friendly staff.
Pros: Staff was friendly. Decent location.
Cons: Room could have been cleaner. Furniture wasnt the best. Bathroom needed cleaned better. Slight mold by the toilet in bathroom.
10.0
Anonymous
Exceptional
01-23-2017
Very nice.
Pros: cleaness. proximity of room from elevator. variety in breakfast.
Cons:
9.2
Anonymous
Wonderful
01-23-2017
Very good
Pros: Great value for money
Cons: Location is so-so
10.0
Anonymous
Exceptional
01-17-2017
Excellent
Pros: The layout of the suite, comfortable bed, fresh fruits at breakfast (sweet strawberries and pineapples), good location for going north.
Cons: It is hard to spot the hotel coming from the south 17.
6.7
Anonymous
Pleasant
01-12-2017
Pleasant
Pros: Staff was very friendly and accommodating.
Cons: Breakfast was poor. Area was somewhat sketchy. Cleanliness was decent. No guide for the TV...so you had to just scroll through and guess what was playing.
10.0
Anonymous
Exceptional
01-10-2017
Exceptional
Pros: Pleasant, courteous staff from desk person to housekeeping. Good location.
Cons:
10.0
Anonymous
Exceptional
01-02-2017
Great stay at springhill suits
Pros: Free breakfast
Cons: Nothing
10.0
Anonymous
Exceptional
12-30-2016
Perfect
Pros: Spacious rooms. Softest bath towels I've ever used at a hotel. Breakfast was good. Late checkout. Comfortable bed. CleanWe had the room with king size bed and pull out sofa for our toddlers and it was perfect.
Cons: Nothing bad to say
7.5
Anonymous
Good
12-27-2016
Not fair
Pros: .
Cons: I booked on the internet for 88.00 with tax but was charged 110.00 as anew card was used for the transaction that is not fair I will never bookwith Spring hill again....
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