This property stands out with a marble-filled lobby and a large mural, which brightens the pool area. The comfortable rooms feature easy chairs, sink areas open to the room and a large work space.
Smoke free premises. 76 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Hotel looked nice. The employees were nice and smiled.
Cons: My room smelled like mildew. Standard room needs to be identified as to what that means. Single bed vs. two queens. I received bad information from the hotel and had to pay 15 dollars for 2 beds. Before booking, I called the hotel to make sure standard
10.0
Larry
Exceptional
Business Traveler
04-13-2018
Pros:
Cons:
9.0
David
Wonderful
Traveling as Couple
04-13-2018
Pros: in doors pool and hot tub
Cons: access to and from the hotel
9.0
Verified Hotel Guest
Wonderful
04-13-2018
Pros: Location, close to Prescott Mall
Cons: Walls not soundproof enough, can hear normal conversation and TV sounds quite clearly.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Easy access off the main hwy. Plenty of choices for breakfast. Friendly staff.
Cons: Rooms that face hwy get the traffic noise, which was a little noisy. Will request a room street side and not hwy side next time.
10.0
Martin
Exceptional
Family with Teens
04-13-2018
Pros: The cleanness of the room. The indoor pool. The nice staff.
Cons: No.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Location and great value
Cons: We have stayed at this HI Express at least 7 times in the past. Everything was great but this time we had the noisiest guests in the room next to us. Loud TV, giggly children, and finally very loud Papa bear type of snoring.
10.0
Peter
Exceptional
Traveling as Couple
04-13-2018
Pros: One of the best hotels I have been too. Great breakfast (ate there every morning instead of going out). Enjoyed the indoor pool and spa. Loved fresh baked cookies in the evening. Highly recommend this place and would stay again!
Cons: Nope, this hit the mark in every way.
7.0
Verified Hotel Guest
Good
Traveling as Couple
04-13-2018
Pros: Room cleanliness.The breakfast and the ladies running it.
Cons: Put in a handicap accessible room without need. Highway noise. Apathetic desk staff.
9.6
Vee
Exceptional
family with young children
04-09-2018
Wonderful
Pros: Staff was fantastic. Breakfast and amennities awesome.
Cons:
10.0
Wayne
Exceptional
review category group of friends
04-08-2018
Exceptional
Pros: Great location and staff were excellent. Outdoor patio was very comfortable.
Cons:
8.8
Richard
Excellent
solo traveller
04-02-2018
pretty much as expected.
Pros: Close to shopping and eating.
Cons: eggs were "iffy" with the breakfast. Powdered?? Bed was much too soft but that can be a personal preference.
9.6
Icecremesc
Exceptional
young couple
04-01-2018
Exceptional
Pros:
Cons:
10.0
Rick
Exceptional
young couple
04-01-2018
Exceptional
Pros:
Cons:
10.0
Tina
Exceptional
solo traveller
03-27-2018
Exceptional
Pros: The bed, they brought me a fan, the breakfast was a real breakfast, always very friendly
Cons: when your in your room you can hear people going in and out because the doors shut too hard it rattled the mirror on the wall !!!!
8.3
Mark
Very Good
solo traveller
03-26-2018
Good
Pros: Just what like to expect from Holiday Inn Express
Cons: Noisy Kids in the pool area.
10.0
Chandra
Exceptional
family with young children
03-25-2018
Great hotel for great price...
Pros: Great breakfast with lots of options. Lovely hotel with great views. Staff was helpful and friendly.
Cons: Pillows weren't the greatest and the shower pressure was so so.
7.9
Amber
Good
review category group of friends
03-25-2018
WELL LOCATED, GREAT STAFF, EXCELLENT...
Pros: ROOM WAS VERY CLEAN AND COMFORTABLE. STAFF WAS EXCELLENT IN FRIENDLINESS AND VERY HELPFUL. BREAKFAST WAS WONDERFUL AND STAFF KEPT THINGS FULL AND AREA VERY NEAT AND TIDY!
Cons: TV SYSTEM DID NOT HAVE THE OPTION TO SET THE TV ON A SLEEP MODE SETTING....
10.0
Mary
Exceptional
young couple
03-24-2018
Exceptional
Pros: Nicest place we’ve stayed at. Friendly, clean, we’ll definitely stay there again if we’re here again!
Cons: Pool was small but clean.
10.0
Amy
Exceptional
family with young children
03-22-2018
Great overnight
Pros: Breakfast choices and area
Cons: Nothing
7.1
Michael
Good
solo traveller
03-21-2018
Good
Pros:
Cons: Air conditioner was very loud... had to turn it off and open window
9.6
Shell
Exceptional
young couple
03-19-2018
I would stay here again,...
Pros: My B/F and I wanted a quick weekend getaway, Prescott was our choice. Holiday Inn was not my first choice, however 1st choice was sold out before I could book it. I chose HIE because of the pictures I saw of the outdoor fire pit. Although it was cold while we were there, the fire kept us cozy in the evenings while we played games by the fire sipping our wine. Totally made our trip the getaway we desired. Breakfast ok. Beds comfortable enough. Staff VERY friendly.
Cons: nothing to complain about.
10.0
Terry
Exceptional
young couple
03-18-2018
The room was excellent
Pros: Free upgrade to a suite for the same price
Cons: Nothing
10.0
Anonymous
Exceptional
review category group of friends
03-17-2018
Super convenient
Pros: Cinnamon rolls were super fire
Cons: That papa John's couldn't deliver
10.0
Ana
Exceptional
family with young children
03-16-2018
Great for a short trip...
Pros: The location, the friendly staff and pool/jacuzzi
Cons: Pool/jacuzzi to be open till 11 or midnight for night owls like me
10.0
Mary
Exceptional
family with young children
03-16-2018
Just a great getaway for...
Pros: Loved the pool area! Very comfortable and clean. Breakfast was a plus also!
Cons:
10.0
Marvin
Exceptional
young couple
03-15-2018
We loved our stay. beautiful...
Pros: Breakfast was exceptional every day. Plentiful and fresh. Staff very friendly and our room was awesome.
Cons: Pool was cold and not sure about cleanliness of hot tub. had some foam which I thought as not really clean.
6.3
Rickp727
Pleasant
young couple
03-13-2018
Won't stay there again.
Pros: Breakfast
Cons: Room smelled bad from microwave. Room did not feel clean because of the smell, but probably was. Room was noisy from upstairs and tv next door.
7.5
Joanne
Good
young couple
03-12-2018
Good
Pros:
Cons:
9.2
Daniel
Wonderful
review category group of friends
03-11-2018
Superb
Pros:
Cons:
8.3
Michael
Very Good
review category group of friends
03-10-2018
Great place overall
Pros:
Cons:
7.5
Paula
Good
young couple
03-06-2018
Good
Pros:
Cons:
8.8
Pat
Excellent
young couple
03-06-2018
Good stay except for poor...
Pros: Breakfast was hot and fresh.
Cons: Beds had sagging mattresses
10.0
Cliff
Exceptional
young couple
03-03-2018
Exceptional
Pros:
Cons:
9.6
Robert
Exceptional
young couple
03-03-2018
Exceptional
Pros:
Cons:
10.0
William
Exceptional
review category group of friends
03-01-2018
Mice
Pros: Suzi (breakfast lady)was excellent beyond our expectations. Be glad she is part of the holiday inn family
Cons: Break feat lady (suzi) friendly very accommodating. Also pool area
10.0
Belinda
Exceptional
family with young children
02-22-2018
loved the sauna and whirlpool
Pros: needed bacon
Cons: :)
9.2
Robert
Wonderful
young couple
02-20-2018
Superb
Pros:
Cons:
8.8
Janice
Excellent
family with young children
02-19-2018
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
02-05-2018
Exceptional
Pros:
Cons:
8.8
Db2014
Excellent
solo traveller
02-02-2018
Fabulous
Pros:
Cons:
10.0
Traveller
Exceptional
solo traveller
01-29-2018
Excellent!
Pros:
Cons:
10.0
Julie
Exceptional
young couple
01-29-2018
Really, it was wonderful and...
Pros: Room was perfect. We were traveling and just needs a stop over.
Complimentary bottled water in the fridge would have been nice
The bedsheets pulled so tight, could have an extra soft blanket throw.
Cons:
9.6
Shannon
Exceptional
family with young children
01-27-2018
Got there late, got up...
Pros: Very clean rooms breakfast was better than most. The omelets are really good.
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