Courtyard by Marriott Scottsdale Old Town

AAA Inspector Rating
8.7
Excellent
21 Guest Ratings
3311 N Scottsdale Rd
Scottsdale, AZ 85251- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.1
Public Areas3.1
ARATED
AAA Inspector Notes
This property features a quiet, shaded courtyard and is within walking distance of many shops, galleries and restaurants. The spacious guestrooms have modern decor. Smoke free premises. 180 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Drinkwater Blvd. 3311 N Scottsdale Rd 85251.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
Energy Star is a government-backed program helping businesses protect the environment through superior energy efficiency.
Pool
heated outdoor.
Parking
on-site (fee).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 21 guests
Showing reviews 1 - 5 of 26
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
01-19-2018
Pros: Very nice. Clean. Very friendly and helpful staff. I would stay there again.
Cons:
5.0
Verified Hotel Guest
Fair
Solo Traveler
01-19-2018
Pros: Clean
Cons: Not to the standard I expected in a Marriott. No continental breakfast of any kind. Ice machines not centrally located.
5.0
Yvette
Fair
review category group of friends
12-12-2017
Disgusting - Blood on Sheets
Pros:
Cons: I don't often submit reviews, but submitting this one as a warning to anyone interested in this hotel. We discovered bright RED BLOOD on a pillowcase, flat and top sheet. Absolutely disgusting. It was abundantly clear that our sheets had not been changed since the previous guests. The blood had even soaked onto the mattress pad. When I went downstairs to alert the staff, we were not offered a new room, we were given new sheets to put on ourselves instead ... the sheets were for a full bed, not the king we had. We ended up sleeping on two flat sheets placed across the bed. I have never been so angry in a public place. If I were not on a family vacation and if it had not been 10 p.m., I would have stormed out. The next morning the bloody sheets that I had put into the hall were gone. I went down to discuss the incident further with the manager and found that the manager on duty had no knowledge of the events of the previous night. I pointed him to the photos that I was instructed to send the hotel's email. He reviewed and said that before doing anything he would need to see the issue in person - I reiterated that the bloody sheets were no longer on the bed, I had placed them in the hall and they had been picked up. I once again pointed to the pictures. After some time the manager offered to give me the "employee rate" for the night. That rate was $80 instead of the $110 I had paid .... Unacceptable. By that logic a Marriott employee could conceivably expect to sleep in dirty sheets (and in this case IN BLOOD) each stay. Throughout the entire experience, I was made to feel as though it was my word against the managers. I cannot believe the extreme lack of customer service as well as PUBLIC SAFETY that this hotel displayed. Unconcerned about health code violations, the fresh blood of strangers or defensive employees? Come on down to the Courtyard Scottsdale Old Town.
9.6
Daniel
Exceptional
young couple
08-28-2017
Exceptional
Pros: Very convenient
Cons: Air conditioning was very loud, especially going on during night
10.0
Amparo
Exceptional
young couple
08-09-2017
Hotel Experience
Pros: Very clean, beds very comfortable, friendly staff. Very pleased with the hotel and are staying there again in a couple of weeks.
Cons: Free coffee in the reception area would be great..we go for medical appointments and always leave very early for lab tests. Coffee would be wonderful.
Showing reviews 1 - 5 of 26