Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Located near Old Town, this newly renovated property offers underground parking. From January to May, the poolside bar serves drinks and a light menu. Rooms are bright and include Keurig coffeemakers.
Smoke free premises. 199 units. 7 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: Changed room accommodations to fit our needs. Excellent breakfast. FriendlyStaff.
Cons: Closed the pool early. Drinks in the bar were pricey.
10.0
Anonymous
Exceptional
08-11-2017
Pros: the parking was great, food and staff were EXCELLENT
Cons: NO
10.0
Anonymous
Exceptional
08-11-2017
Pros: Was near the area I wanted to visit
Cons: Nothing
5.0
Anonymous
Fair
08-11-2017
Pros: The beds were so small and so was the room. The pool was big and amazing !
Cons: Did not like the room, it was outdated & the beds were super small.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was amazing staff were wonderful. Ambiance was super.
Cons: Only one small problem was parking was tight
10.0
Anonymous
Exceptional
07-13-2017
Exceptional
Pros: Location and bed
Cons: Had to pay fir outside parking. Told it was complimentary.
9.6
Anonymous
Exceptional
07-10-2017
Exceptional
Pros: Shower was awesome.
Cons:
9.2
Anonymous
Wonderful
04-05-2017
Superb
Pros: The room was comfortable and the breakfast was enjoyable.
Cons: The price was high for the room.
9.2
Anonymous
Wonderful
12-08-2016
Beautiful Place
Pros: Within walking distance to everything.
Cons: Your breakfast was barely warm and not that good. Stale pastry.
10.0
Anonymous
Exceptional
10-04-2016
So Close to Old Town,...
Pros: Accommodating to keeping me close to another friend who also booked a night at the same hotel. Helpful!
Cons:
8.8
Anonymous
Excellent
07-15-2016
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
07-13-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
04-19-2016
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
01-19-2016
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
12-04-2015
Superb
Pros:
Cons:
8.3
Anonymous
Very Good
10-16-2015
Very good
Pros:
Cons:
9.6
Anonymous
Exceptional
08-17-2017
I'd happily use this hotel...
Pros: Easy to reach and ample parking ( if hot underground). Nice lobby and room. Very helpful desk staff and also staff at breakfast following morning.
Cons: Nothing on this front at all.
10.0
Anonymous
Exceptional
07-17-2017
The place to stay in...
Pros: Location and breakfast was outstanding.
Cons: Nothing
7.5
Anonymous
Good
07-17-2017
Good
Pros:
Cons: Swimming pool bit dirty, extreem hot parking garage
9.6
Anonymous
Exceptional
07-14-2017
It was HOT
Pros:
Cons: Rooms were a bit dated
9.6
Anonymous
Exceptional
06-14-2017
very friendly staff - central...
Pros: they gave us another silent room (because we first got a room with a very noisy air condition compressor
Cons: some rooms have noisy air condition compressors in the room
5.8
Anonymous
Okay
04-25-2017
Okay
Pros: Staff was friendly
Cons: It felt like a converted hospital, elevator to parking garage still had hospital stickers on door frames, and still had sterile odor in hallways to rooms. Doors look like original hospital doors to rooms and convention rooms.
9.2
Anonymous
Wonderful
04-09-2017
Excellent
Pros: Room was great! Lots of space liked the overall feel.
Cons: Wifi was very slow!
8.8
Anonymous
Excellent
04-07-2017
Would recommend to SF Giants...
Pros: Super friendly staff. Manager gave us nice upgrades. Excellent location. Clean.
Cons: Hardish mattress. Old, difficult to operate windows. Room carpets worn/dingy. High price.
9.2
Anonymous
Wonderful
03-26-2017
Great location convenient to everything
Pros: Not anything special
Cons: Thought it was included
6.3
Anonymous
Pleasant
02-13-2017
The loudest hotel in the...
Pros: The front desk staff was helpful.
Cons: I have never been in a hotel when at 2am a man from a room near mine was yelling at someone from another room who was talking SOOO loud to SHUT UP!!!! The walls are paper thin. People were so loud in the hallways at 2 and 3 am. NOT good. We had our 13 year old with us, a family trip.
8.3
Anonymous
Very Good
01-16-2017
Very good
Pros: Good location.
Cons: Charged extra for parking. Breakfast for $14 was very basic (better to go to Starbucks across the street)
10.0
Anonymous
Exceptional
01-05-2017
Great Hotel, I would stay...
Pros: Great price! Very nice and clean hotel. What I liked was it was walking distance to old town. A great bar and loved the fire place outside.
Cons: Not enough seating in our room. Great
10.0
Anonymous
Exceptional
01-04-2017
Great stay
Pros: Loved the location . The room was very comfortable and the staff was helpful.
Cons: We liked everything.
10.0
Anonymous
Exceptional
12-28-2016
Comfortable and clean hotel. Convenient...
Pros: Great location. Walking distance to everything. Liked having a refrigerator in the room too. Outside fire pits are great for chilly evenings.
Cons:
8.8
Anonymous
Excellent
12-20-2016
Nice hotel with excellent location
Pros: Great location. Staff was very friendly. Very clean. I enjoyed having an exercise facility.
Cons: No hot tub. It was removed and a smoking area in the patio/pool was put in. Doubly bad, didn't have a hot tub to use and now smoke was around pool and patio. Bad idea.
7.9
Anonymous
Good
12-15-2016
Good
Pros: Being able to walk to many places
Cons: Construction was going on.
10.0
Anonymous
Exceptional
12-08-2016
Excellent place!
Pros: Everything was great!
Cons: They didn't tell us about payment no for breakfast, until we got the check at the end, - after we went to buffet. No biggie, it was amazing and should have been paid for haha just wish I would have had a heads up!
10.0
Anonymous
Exceptional
12-02-2016
Excellent staycation for 2
Pros: Easy check in. No unexpected charges. Got what I wanted as promised online.
Cons:
5.4
Anonymous
Fair
11-30-2016
Passable
Pros:
Cons: Construction/remodeling project was very noisy and at times smelly.
9.2
Anonymous
Wonderful
11-29-2016
Next time we'll stay at...
Pros: very clean, attractive facility, beds comfortable, staff friendly and efficient, good location in Old Towne
Cons: They charge for breakfast whereas other facilities, for less money, include it and it is better. WiFi is free but really to slow to be really usable and they charge for faster WiFi. Movie options on TV are minimal.
9.6
Anonymous
Exceptional
11-23-2016
Perfect Place to stay in...
Pros: If you're wanting to explore Downtown Scottsdale, this is the perfect hotel! Great restaurants and nightlife literally across the street. The hotel's food is delicious as well! I'm still craving the BLTw/E.
Cons:
9.6
Anonymous
Exceptional
11-01-2016
Great location
Pros: They handled our concerns well
Cons: Our neighbors in the adjoining room were noisy.
7.9
Anonymous
Good
10-31-2016
Great Location
Pros: Newly decorated. Nice pool.
Cons:
5.8
Anonymous
Okay
10-24-2016
Okay
Pros: Staff was accommodating.
Cons: Getting a knock from Engineering at 5:30 in the morning. Shower wouldn't close so floor was always wet. Food wasn't a good value.
9.6
Anonymous
Exceptional
10-18-2016
Exceptional
Pros: The staff was really helpful.
Cons: Pictures of the room were not the room we received. I brought this up to the manager and they placed us in a bigger suite but still not the one I had booked.
10.0
Anonymous
Exceptional
09-20-2016
Wonderful stay at Scottsdale Hilton...
Pros: Breakfast was excellent. Extra excellent service given by front desk Allison, breakfast staff Buddy and referred car service driver Pam. We all had a fantastic experience at Hilton Garden.
Cons:
10.0
Anonymous
Exceptional
09-09-2016
Close the old town, nice...
Pros: Great hotel, great situation.
Cons:
10.0
Anonymous
Exceptional
08-11-2016
Always a nice stay
Pros: The hotel was very nice, clean, welcoming entrance and very professional staff.
Cons: N/A
4.6
Anonymous
Disappointing
08-10-2016
Beware*under construction may not have...
Pros: I like that it was walking distance to Old Town Scottsdale.
Cons: At the time of check in I was told the hotel was under construction. I wouldn't have chosen this hotel if I had known. I was also in a bind from using Booking.com, I couldn't cancel because I would still be charged for the room. The big issue was there was no WATER to shower at 11:00 am.on Saturday. When I called the front desk I was told it would be off daily from 10:00 -2:00. WATER was off because of the work being done. Toilets couldn't flush either. They offered to move me to a room to shower but this was not convenient at all. The hotel smelled musty and just wasn't what I accepted when picking this hotel. The carpet was dirty (food on the floor) very dusty. I wouldn't recommend this hotel to anyone going to Scottsdale soon. I would rather of stayed at Holiday Inn Express. Very disappointed. Really, no WATER after traveling all day and for an important weekend.
10.0
Anonymous
Exceptional
07-26-2016
Great mini vacation
Pros: Friendly staff, clean, close to everything.
Cons:
7.1
Anonymous
Good
07-09-2016
Nice
Pros: Nice hotel
Cons: The weather too hot it s a joke it was hot thou
8.3
Anonymous
Very Good
07-02-2016
Very good
Pros: Staff were really friendly and helpful!
Cons: Rooms were not totally clean.
9.2
Anonymous
Wonderful
06-27-2016
Great hotel with good facilities
Pros: Lovely pool area, plenty of towels and sunbeds. Underground car park kept the car in the shade.
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