Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Every room has glass doors enclosing the sleeping area, which provides needed privacy; some units have a patio or balcony overlooking the pool.
Smoke free premises. 169 units. 3 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-within 3 mi.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 99 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
08-11-2017
Pros: Free wi-fi Free breakfast
Cons: Didn't like how small their breakfast area was. The seating that was provided was great but with a lot of people trying ot get breakfast in a cramped area was irritating.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Coffee was only saving grace.
Cons: Night manager was unfriendly when we checked in at midnight after long flight from Chicago. Neither televisions worked as far as stations go. Only pay-per-view channel worked somehow. Breakfast was atrocious. Sausage patties were harder than hockey pucks.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Rooms were huge. Great breakfast and staff.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: It's close to desert garden..room is clean.. staff are friendly
Cons: No
10.0
Anonymous
Exceptional
04-24-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
04-21-2017
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
01-13-2017
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
05-01-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
03-13-2016
Excellent Location and Stay!
Pros:
Cons:
9.2
Anonymous
Wonderful
07-26-2017
Hotel kindly looking after our...
Pros: Old town is lovely
Cons: No bar at hotel
9.2
Anonymous
Wonderful
07-11-2017
We ALWAYS stay here when...
Pros: good breakfast, nice pool,
Cons:
7.5
Anonymous
Good
07-10-2017
great trip
Pros: Everything
Cons: Nothing
10.0
Anonymous
Exceptional
06-24-2017
Exceptional
Pros: One of the best hotels I've ever stayed at. Love everything about this property. Will always stay here when in the area
Cons:
10.0
Anonymous
Exceptional
05-31-2017
Excellent room and great value
Pros: The room was very nice. I liked that there were 2 tvs and french doors separating the living room from the bedroom.Having disposable plates and silverware was an extra touch. The bed was very comfortable as well.I really enjoyed having a patio too.
Cons:
10.0
Anonymous
Exceptional
05-25-2017
Great overnight stay!
Pros: Breakfast good. Coffee great!
Cons: A/C was a little noisy
10.0
Anonymous
Exceptional
05-14-2017
A welcoming Holiday Inn!
Pros: Location is ideal for Scottsdale Old Town, walk able. Staff couldn't do enough for you, they were friendly and helpful. I would stay here again if visiting Scottsdale.
Cons: A bar perhaps.
10.0
Anonymous
Exceptional
04-23-2017
Great service, great value-walk to...
Pros: Charming and helpful front desk staff, shuttle for little trips, very clean. Healthy breakfast choices available. Milk and cookies before bed:-)
Cons: Nothing, except that my room was one of the few without a balcony.
10.0
Anonymous
Exceptional
04-10-2017
Exceptional
Pros: Close to Old Town
Cons: Nothing everything was great.
7.5
Anonymous
Good
03-15-2017
Good
Pros: Very comfortable bed. Great customer service by the staff. Location to old town Scottsdale and Giants stadium was great.
Cons: Price was too high but it was during baseballs spring training. Taking that into consideration comparable to other hotels in the area but if it wasn't for spring training I wouldn't pay that high of a price.
9.6
Anonymous
Exceptional
03-10-2017
a wonderful experience!
Pros: wonderful, curtious staff
Cons:
10.0
Anonymous
Exceptional
03-06-2017
Worth the money!
Pros: Staff was SO incredibly helpful. my boyfriend is in a wheelchair and they were so accommodating. When our flight to Boston was cancelled, they were abel to rearrange some things so we could have a more comfortable room for his needs. Great location, great rooms, I would definitely return!
Cons:
9.2
Anonymous
Wonderful
02-13-2017
Scottsdale Feb. 2017
Pros: For the price, the breakfast was fine. A selection of fruited yogurts, muffins, juices, breakfast meats, bagels, oatmeal and cereal and premade omelets that were passable.
Cons: The pool area, though clean is very cramped and we had a hard time finding enough lounge chairs.
The decor is a bit tired but still serviceable. Also, the air conditioning didn't entirely cool the room down but again, it wasn't unbearable.
9.6
Anonymous
Exceptional
02-12-2017
Overall, we enjoyed it. I...
Pros: Location, cleanliness, nice grounds and everyone so friendly. Loved our maid, "Rachquel"
Cons: We stayed on the bottom floor w/patio as I requested and perfect location. However the guest right above us walked with such force back and forth constantly. Floor made so much noise .
10.0
Anonymous
Exceptional
02-09-2017
Would go back
Pros: Nice quiet place. Good breakfast. Wine in the evening
Cons:
10.0
Anonymous
Exceptional
01-25-2017
Great stay, beautiful facility!
Pros: Breakfasts were fresh, coffee was great. Location is walking distance to Old Town with lots of great restaurants.
Cons:
5.4
Anonymous
Fair
01-24-2017
Passable
Pros:
Cons: Beds are getting old and lumpy.
7.9
Anonymous
Good
01-23-2017
Good
Pros:
Cons: high prices when its auction week
8.3
Anonymous
Very Good
01-23-2017
Clean, and great value for...
Pros: It was a treat to discover free breakie wasn't the usual stale muffins and watery coffee. Oatmeal, fresh whole fruit, good bold coffee and a bunch of other fast serve options (even eggs and sausage which we skipped, but still impressive). Also surprised to hear there was free beer and wine for happy hour. We didn't check it out until Sunday...only to find out it was the one day they don't do it...but still, an unexpected bonus.
Really nice staff as well...
Cons: Not as close to old town as some might expect...a bit of a suburban stroll to get there. Okay for us but maybe not walkable for some.
You can really hear people walking in rooms above so if that is a bother for you, maybe ask to be on second floor.
9.6
Anonymous
Exceptional
01-15-2017
Exceptional
Pros: Adequate number of pillows and stiffness to suit needs.
Cons: Breakfast omelettes were tough on edge owing to time in steam table pan.
10.0
Anonymous
Exceptional
12-26-2016
Quiet and quaint.
Pros: Breakfast layout is really well.My 2 night stay was smooth.
Cons: I enjoyed everything!!! Only thing I would suggest would be adding condiments to coffee bar. Like ketchup and such. For guest who bring outside food in.
7.9
Anonymous
Good
12-23-2016
Great place for families
Pros: The rooms were clean. LOVED the shower. High enough shower heads, strong water pressure and hot water. The mini suite with the pull out bed was great too. Staff was all very friendly.
Cons: While I appreciate the "snack time", the choices were not that appetizing.
9.2
Anonymous
Wonderful
12-20-2016
We would come back!
Pros: Staff were very friendly. Location was perfect for us. We met some other travellers at breakfast to chat. Friendly atmosphere.
Cons: It was not easy to identify the hotel from the street. Signage was low and obscurred.
9.6
Anonymous
Exceptional
11-27-2016
Great value for the money!!
Pros: Great Breakfast!!!
Cons: People were noisy above us.
10.0
Anonymous
Exceptional
10-31-2016
I WOULD CERTAINLY RECOMMEND THIS...
Pros: Great friendly, helpful staff, and a good breakfast.
Cons: Wifi was a little spotty in my room.
9.6
Anonymous
Exceptional
10-14-2016
nothings perfect
Pros: room location top floor overlooking pool
Cons: stayed twice in 4 weeks ...second time cost 33% more!!!!..... promised reduction did not materialize.
9.6
Anonymous
Exceptional
10-07-2016
A great place to stay...
Pros: Staff was consistently courteous, welcoming and cheerful!
Cons: Wish it was located a bit further into the Old Town area...the walk was long, but pleasant.
9.6
Anonymous
Exceptional
10-01-2016
Highly Recommend this Hotel!
Pros: Bed was comfortable.
Quick service when needed something.
Friendly and accommodating employees.
Close to Old Town.
Cons: Swimming pool could have been cleaner. Too many leaves and bugs.
10.0
Anonymous
Exceptional
09-04-2016
Great stay in Scottsdale!
Pros: The staff was very helpful and seemed to love their job! Great room very comfortable and large! Breakfast was great!!
Cons:
9.2
Anonymous
Wonderful
08-26-2016
Superb
Pros: Great sized room. Loved having a mini fridge and the beds were pretty comfy.
Cons:
10.0
Anonymous
Exceptional
08-25-2016
Went there for vacation excellent...
Pros: Customer service
Cons: No complaints
7.5
Anonymous
Good
08-11-2016
Good
Pros: Everything :)
Cons: N/A
6.3
Anonymous
Pleasant
06-05-2016
Ew.
Pros: Staff members were very nice, and the location was perfect.
Cons: Someone spilled a beer in the elevator and it was not cleaned up immediately. When I checked into my room there was someone else's shirt on a chair and old take out in the refrigerator.
10.0
Anonymous
Exceptional
06-02-2016
We are repeat customers.
Pros: Shelby, the shuttle driver was a real dear. Pool very nice. Room spacious and comfortable. Can't beat it for the price and location.
Cons: I didn't realize the shuttle from the airport cost ten dollars a person, but I would still stay there again.
8.8
Anonymous
Excellent
05-31-2016
Great stay
Pros: Desk staff were incredibly helpful and couldn't do enough for us.
Cons: The breakfast was fairly simple, I guess I just don't like American food!
10.0
Anonymous
Exceptional
05-26-2016
Pre and post hike accomodation
Pros: Huge room with additional sitting area / couch
Very comfy bed
Nice pool area and adequate gym
Very reasonable guest laundry $1.50 a load - 100% ideal after a hiking/camping trip
Fantastic staff
Shuttle to and from airport
Breakfast included and free coffee all day. Managers reception in the afternoon is a nice touch. I think this place is great value.
Cons: I am pretty environmentally conscious and the use of disposable plates/cups is a little disappointing but I can see why it's necessary given its not a restaurant setup for the breakfast room.
10.0
Anonymous
Exceptional
05-20-2016
Exceptional
Pros: I was there for a NY Yankee game. I drove up from Tilicaon and your location is great.
My room was like a studio apartment, loved it.
Breakfast was good for me, I'm not a big breakfast person.
When I'm in Scottsdle again I will definitely stay here again!'
Cons:
6.3
Anonymous
Pleasant
05-19-2016
I had so much trouble...
Pros: I love their salt water pool...
Cons: Staff @ front desk on check in.. & the night clerk didn't smile @ us once or thank us.
10.0
Anonymous
Exceptional
05-15-2016
Exceptional
Pros: Pool was great for all of us. Loved the suites great space.
Cons: Breakfast wasn't t anything special.
8.3
Anonymous
Very Good
04-22-2016
Very good
Pros: Bed was very comfortable.
Cons: Pool opened at 6am with screaming children everyday.
7.1
Anonymous
Good
04-20-2016
Right time, right place for...
Pros: Cleanliness of the public areas and room. Well maintained property & FF&E kept in good condition. The property seems well managed & staff seems to enjoy their work.
Cons: Bathroom linen needs to be upgraded for better quality . Their linen was no better than what is found as "courtesy towel" at the health club I attend, ba k home...
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