Sheraton Desert Oasis

AAA Inspector Rating
8.7
Wonderful
55 Guest Ratings
17700 N Hayden Rd
Scottsdale, AZ 85255- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.6
Overall
Room4.1
Bath3.3
Public Areas3.3
ARATED
AAA Inspector Notes
Waterfalls spilling over boulders into pools, charming garden areas with tall palm trees and attractive, well-appointed rooms with washer/dryers combine to create an oasis. Smoke free premises. 300 condominiums. 2-3 stories (no elevator), exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Condominium
Location
SR 101 exit 35 (Hayden Rd), 0.5 mi s. 17700 N Hayden Rd 85255.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, recreation programs, playground, picnic facilities, exercise room.
Guest Services
complimentary and valet laundry, room service.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 32
10.0
Lynn
Exceptional
family with young children
05-15-2017
Pros: This was a staycation for us...we live 40 min away...I loved the property, pool and villa we got. I was kind of worried because they couldn't find my reservation that I made through Booking.com even though I had confirmation and everything. I had to call Booking.com to have them call hotel. They were on the phone with hotel quickly and were trying to fax my info to hotel. I don't think the hotel staff ever got the fax, but she just gave me the rate I had confirmed and luckily they had availability. She also gave me a larger villa for the trouble. Then going forward the staff at all levels continued to be extremely nice and friendly. Staff walking by, staff at pool bar, staff at brunch, etc. Had a good experience with everyone. We called to get more towels at 6:30 am and had someone at our door under 10 min. My 8-yr-old loved the pool and whirlpool and the play areas. The drinks at the Splash outdoor food/bar area by the pool were really good. My son had a kids meal that looked really good, but we didn't order food there. He loved being able to get Dippin Dots at the pool. There seemed to be a lot of activities planned throughout the week. We enjoyed the Mother's Day brunch--not a huge spread, but the eggs, bacon, potatoes and fruit were really good. They also gave the mothers a rose and had some paper and markers out for the kids to make a card :) We will be back someday soon I hope!
Cons: We were only there one night so didn't run into any issues at the hotel just the issues with Booking.com reservation not making it to the hotel.
7.9
Famof4sea
Good
family with young children
05-06-2017
Pros: Beautiful property. Very quiet not crowded. Free crib accommodations and parking. Smoke and pet free property.
Cons: Bed wasn't very comfortable, no restaurants on site. Floors in the room needed a wipe down.
10.0
Byron
Exceptional
family with young children
04-13-2017
Pros: Friendliness. Great pool. Fun activities for kids.
Cons: Early check out
9.6
Jennifer
Exceptional
family with young children
04-11-2017
Pros: I can not say enough good things about this hotel! 10/10!
Cons:
9.5
Judy
Exceptional
review category group of friends
03-03-2017
Pros: Very comfortable rooms. Noce pool area
Cons: Quite expensive
Showing reviews 1 - 5 of 32