Located adjacent to two high-end shopping areas in North Scottsdale, this upscale resort offers spectacular golf course and mountain views. Guest rooms are spacious and feature patios or balconies.
Smoke free premises. 732 units. 11 stories, interior corridors. Accessibility (Call).
sauna, hot tub, steamroom, regulation golf, tennis, recreation programs, kids club, bicycles, lawn sports, trails, health club, spa.
Guest Services
valet laundry, room service, area transportation-nearby shopping centers.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 53 guests
Showing reviews 1 - 5 of 47
1.0
Priscilla
Very Poor
Family with Young Children
06-23-2017
Pros: Nothing
Cons: cicaroaches in our room...
8.0
David
Very Good
Traveling as Couple
06-23-2017
Pros: The pool and lazy river very relaxing
Cons: The regular pool closed at 8 pm and the spa closed at 7..But the adult pool was 24/7
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Everything!
Cons:
6.0
Verified Hotel Guest
Pleasant
Group Traveler
06-23-2017
Pros: Close to kierland commons, shuttle
Cons: Resort fee, too expensive, no internet in the room, everything extra costs too much
10.0
Anna
Exceptional
Traveling as Couple
06-23-2017
All employees had a pleasant accommodating demeanor!
Pros: Friendliness of all staff members. The pool area was outstanding!
Cons:
10.0
Roberto
Exceptional
Traveling as Couple
06-23-2017
Pros: The pool and comfortable beds
Cons:
10.0
Gregg
Exceptional
Solo Traveler
06-23-2017
Pros: staff
Cons: no
10.0
Bahia
Exceptional
Family with Young Children
06-23-2017
Pros: The customer service at this resort is amazing. Everyone wants the people stating there to have the best experience. They handle any and all issues promptly.
Cons: Beautiful Resort, with activities for the kids. We live in Arizona and did staycation for spring break and had a blast!
8.0
Kimberly
Very Good
Solo Traveler
06-23-2017
Pros: Beautiful lobby and common areas.
Cons: When you visit the concierge they try to sell you future visit hotel packages. And they also call your room to sell. It's not what I want when I go to the concierge.
10.0
Faye
Exceptional
Traveling as Couple
06-23-2017
Pros: WONDERFUL 5 STARS
Cons: COFFEE CREAMER PROVIDED IN THE ROOM WAS OLD AND THE BLOW DRYER WAS OLD AND NEEDS TO BE REPLACED
6.3
Blake
Pleasant
review category group of friends
06-04-2017
Pros: The pool is nice, the beds are comfy.
Cons: With such nice rooms and spending $200+ on 3 rooms for two nights it's extremely disappointing on how unsatisfactory our trip was. We came for our sons birthday. Our first morning our phone didn't work. We had to call my mother in law to get her to order coffee for us. She called at 6:15 and we didn't get our coffee till around 7:30 it was complimentary because they forgot but what a terrible way to start a day. Later in the day I called and asked for help bringing my sons cake up to our room (on the 8th floor) I was told I would be greeted with a cart and additional hands to help carry it up. Upon arriving no one had any idea about helping with a cake. we had to carry it up by ourselves while trying to bring our two children up with us. It was very disappointing.
9.2
Anonymous
Wonderful
review category group of friends
05-20-2017
Pros: Gorgeous property. Great pools, amazing staff, and good location. I'll definitely be back!
Cons:
10.0
Annelaura
Exceptional
family with young children
03-31-2017
Pros: The buffet every morning was amazing, my daughter couldn't wait to grab a plate and dig in!!!
Cons: Two of our mornings, an employee was on a Segway going up & down our hallway floor. My daughter was not happy with the early wakeup.
9.6
Anonymous
Exceptional
family with young children
02-21-2017
Pros: Pool is fabulous. Rooms are spacious and comfortable. Outdoor areas are beautiful.
Cons:
8.3
William
Very Good
young couple
02-19-2017
Pros: The location and setting are ideal. The physical facility is first rate.
Cons: We have stayed here a number of times before. This year the restaurant staff performed very indifferently and the food quality was far inferior to that in previous stays. We were very disappointed in both.
9.2
Kevin
Wonderful
family with young children
01-02-2017
Pros: Most staff was super attentive and excited to provide incredible service. Food was great. Free parking for Audi drivers was incredibly convenient.
Cons: Rooms were kind of noisy at night, both neighbors and staff (cleaning the floors outside my room at 12:15 am with 3 guys getting ordered around by their rude Manager was a bit ridiculous)
8.8
Anonymous
Excellent
family with young children
01-01-2017
Pros: the pillows were not great. Our power went out and we had to get up at 4:45 am to catch a flight. Is there no generator?
Cons:
7.9
Anonymous
Good
family with young children
12-27-2016
Pros:
Cons: The shuttle service to the commons area is great and staff is friendly.
The pools are great but there are no indoor pools for the colder days. The water temperature is not very warm when is 20C. We went on December and had a couple of cold days during our stay so we couldn't enjoy the pool.
Also when it rains there aren't many options in the resort for families.
9.6
Michael
Exceptional
solo traveller
11-03-2016
Pros: Great place. Great staff. Just don't order the room service pizza. Easily one of the worst pizzas I've every had. I literally had better pizza in Mozambique.
Cons:
10.0
Jim
Exceptional
family with young children
09-09-2016
Pros: Great beds wonderful and kind staff
Cons:
8.8
Vickie
Excellent
family with young children
08-20-2016
Pros:
Cons: All the extra resort fees that was charged on top of the bill that was not told to us at booking
7.5
Alena
Good
review category group of friends
08-16-2016
Pros: The facility was beautiful and the lazy river was awesome
Cons: Some expenses.
10.0
Erick
Exceptional
mature couple
08-09-2016
Pros: Clean and comfortable all the staff was friendly and accomidating and made our stay great! Would definitely stay here again. Location was great! This resort is right next to lots of shopping and great restaurants! Resort will shuttle you or it is a short stroll across the street!
Cons: Absolutely no complaints! Wonderful resort!
9.6
Thomas
Exceptional
young couple
08-09-2016
Pros: The resort is very nice, staff very considerate and helpful. We celebrated our 5yr wedding anniversary and had a great time. Would definitely come back with our kid.
Cons: Lazy river closes too early, baked goods cart opens too late
10.0
Anonymous
Exceptional
review category group of friends
08-09-2016
Pros: The staff was amazing and facilities were great
Cons:
10.0
Anonymous
Exceptional
mature couple
08-03-2016
Pros: Bed was super comfy, shower was AWESOME, service at pool was great. View was amazing. Bagpipes at sunset every night was a nice surprise!
Cons: Nothing.
10.0
Don
Exceptional
mature couple
08-02-2016
Pros: We liked the fact that the entire staff was awesome. Especially Scott at the front desk.
Cons:
9.2
Daniel
Wonderful
mature couple
07-26-2016
Pros: Lovely resort with plenty to do for both old and young alike. A nice selection of restaurants and bar/lounges so no need to get back in your car after checking in. Room was large, clean, with nice furnishings, large bathroom, and nice view of pools.
Cons: Include a mini bar with complimentary beverages.
7.9
Darrell
Good
mature couple
07-26-2016
Pros: pool was wonderful. room was wonderful.
staff overall was good.
Cons: drinks were expensive. getting to room was confusing.
10.0
Leanne
Exceptional
solo traveller
07-10-2016
Pros: there was a lot of attention to detail and the staff was very polite
Cons:
9.6
Paul
Exceptional
family with young children
07-07-2016
Pros: Staff extremely helpful from check in, bellman( cart ride to room), maid, etc. great experience.
Cons: The A/C filter in the room has not been changed in a long time. The a/c struggled to keep us cool. There was a light out in the water and ice alcove by our room.
9.2
Andre
Wonderful
young couple
06-15-2016
Pros: The bed was heavenly
Cons: I would've liked to have been informed sooner about all the events
7.1
Faith
Good
family with young children
05-01-2016
Pros:
Cons: There should have been an offer for an all-inclusive package.
8.3
Steve
Very Good
mature couple
04-17-2016
Pros: Location is great. Surrounding area is nice. Lobbyis beautiful. Scotch library is a nice touch
Cons:
5.4
Parker
Fair
young couple
03-30-2016
Pros:
Cons: The room we had no view due to a large tree planted in front of the slider. The sink was plugged in the bathroom and the shower towel had a large hole and felt like a rag!! We did not feel that this hotel reflected the rating it gets!
5.8
Timothy
Okay
mature couple
02-07-2016
Pros: Location
Cons: Noisy hotel that caters to the conventions.
8.8
Cynthia
Excellent
mature couple
11-30-2015
Pros: We can travel with out dogs.
Cons:
5.8
Happymj
Okay
family with young children
10-04-2015
Pros: They allowed a very early check in and check out, which is almost unheard of anymore! They have a nice patio in the evening, with a good musician.
Cons: The resort is overpriced. It's a decent place, I'd say 3-4 stars not 4-5. We got a $139 rate for a staycation, I feel like that was almost too much for the stay. After overpriced drinks and a couple of marginal meals we spent a lot more!
10.0
Jennifer
Exceptional
young couple
09-09-2015
Pros: staff was very friendly and helpful
Cons: pool area not clean even first thing in the am
10.0
Susan
Exceptional
mature couple
09-05-2015
Pros: thee pools!!!!!!! the grounds, the friendly people!!!!
Cons:
10.0
Sheila
Exceptional
young couple
09-01-2015
Pros: I loved everything! The staff was so friendly from the moment we arrived. It was a very fast check in and also check out.
Our room was gorgeous, we stayed on the 11th floor and the view from our balcony was amazing! We loved our stay and will be back very soon!
Cons:
7.1
Patrick
Good
solo traveller
08-29-2015
Pros: Surrounded by fantastic golf course with gorgeous view from the terrace. Evening entertainment with doodle player was nice.
Rooms and bathroom a little outdated
Cons: No breakfast possible due to renovation, alternative options were poor.
10.0
Stacy
Exceptional
solo traveller
08-04-2015
Pros: Gorgeous hotel and staff is amazing!
Cons:
7.1
Mike
Good
solo traveller
07-25-2015
Pros: Close to where I work
Cons: Resort fee of $25 day. Hate it!!!!!!!!!! Just put it in the room rate,sneaky and makes me hate staying at your property. Carpet was dirty inhallways, hotel is getting tired. Used to stay here all the time. Nowonly if forced.
10.0
Robert
Exceptional
young couple
07-16-2015
Pros: Lazy River!
Cons: Bed not extremely comfortable.
9.2
Penny
Wonderful
mature couple
07-14-2015
Pros: Eat at the Paseo Restaurant. Pricey but the food is so unique and tastey!
The massage at The Agave Spa was heavenly!!!! Best I've ever had! ☺
Cons: Didn't like that they automatically deducted more than $100 per night out of my cc "just in case I might use it." It finally was returned on Tuesday after we left on Sunday. I've never heard of that!
9.6
Diana
Exceptional
family with young children
07-12-2015
Pros: Pool was perfect for my 3 year okd
Cons: Slide was not fun. Very slow and still only about 5 seconds long. my 3 yearbd could have gone on or rode with me but I was told she did not meet the height requirement and could not ride with me or her dad
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