Located adjacent to two high-end shopping areas in North Scottsdale, this upscale resort offers spectacular golf course and mountain views. Guest rooms are spacious and feature patios or balconies.
Smoke free premises. 732 units. 11 stories, interior corridors. Accessibility (Call).
sauna, hot tub, steamroom, regulation golf, tennis, recreation programs, kids club, bicycles, lawn sports, trails, health club, spa.
Guest Services
valet laundry, room service, area transportation-nearby shopping centers.
Terms
check-in 4 pm, 7 day cancellation notice-fee imposed, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 53 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I loved the ambiance of the facility. It was a great birthday gift to myself and I will definitely be returning in the near future for at least 2 nights.
Cons: N/A
6.0
Anonymous
Pleasant
08-11-2017
Pros: Close to kierland commons, shuttle
Cons: Resort fee, too expensive, no internet in the room, everything extra costs too much
10.0
Anonymous
Exceptional
08-11-2017
All employees had a pleasant accommodating demeanor!
Pros: Friendliness of all staff members. The pool area was outstanding!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The pool and comfortable beds
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: staff
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: The customer service at this resort is amazing. Everyone wants the people stating there to have the best experience. They handle any and all issues promptly.
Cons: Beautiful Resort, with activities for the kids. We live in Arizona and did staycation for spring break and had a blast!
3.0
Anonymous
Poor
08-11-2017
Pros: Good location to shopping and restaurants. No charge for self parking.
Cons: Adult pool had 10-20 kids in it each day taking up the limited chairs and when pool staff was asked why they were allowed in we were told "We try to accommodate all guests". Remove the adult from the pool so guests w/o kids can enjoy or book elsewhere.
8.0
Anonymous
Very Good
08-11-2017
Pros: Beautiful lobby and common areas.
Cons: When you visit the concierge they try to sell you future visit hotel packages. And they also call your room to sell. It's not what I want when I go to the concierge.
10.0
Anonymous
Exceptional
08-11-2017
Pros: WONDERFUL 5 STARS
Cons: COFFEE CREAMER PROVIDED IN THE ROOM WAS OLD AND THE BLOW DRYER WAS OLD AND NEEDS TO BE REPLACED
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and everyone was so friendly!! The lazy river and cabanas were so nice and relaxing. A great weekend getaway. Will definitely be going back!
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: great beds. Fabulous views...walking distance from amazing restuarants
Cons: Horrible customer service at pool and at spa. Very disappointed for the amount of money spent on the room. Saturday we were at the pool for 6 hours with no service and 1 pitcher of water. Later saw server in pool in clothes drinking with her friends-bumme
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was amazing. Location was beautiful and convenient to shopping and amazing dining. The pool!
Cons: There was a odd stain on a chair in our first room so the did move us to another room. HATED double beds.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The outdoor space is Greg!
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: Hallways too noisy! Kids out of control. Hotel nickel and dimes you for every service even if you don't utilize them! Not impressed with the rooms at all. Pool area not that nice. Could use to modernize,
10.0
Anonymous
Exceptional
08-11-2017
Pros: Accommodations..
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: It was a nice place.
Cons: Everything was overpriced.
9.6
Anonymous
Exceptional
08-15-2017
Exceptional
Pros: Beautiful place, most of the staff were extremely friendly. Would definitely return
Cons: A lot of extra fees added on to everything. Our parking was complimentary because we had handicap placard.
10.0
Anonymous
Exceptional
08-05-2017
Excellent, lovely facility with lots
Pros: Breakfast excellent, room clean, bathroom very good
Cons: Having to pay for parking
10.0
Anonymous
Exceptional
07-31-2017
Exceptional
Pros: I don't know what is a genius perk is
Cons: We found it absurd to charge $22 with fees to rent a movie in the room. On top of this the remote was awful.
6.7
Anonymous
Pleasant
07-31-2017
Pleasant
Pros: The pool felt like a bath tub. I understand it's Arizona and hot but I have been to different resorts in Arizona around the same time and their pools were refreshing. Since that was the main reason we came to resort was for the pool it was very disappointing.
Cons: Warmth of pool
7.5
Anonymous
Good
07-30-2017
Good
Pros:
Cons: The concierge messed up our reservations and the restaurant was overpriced and poor quality of food
9.6
Anonymous
Exceptional
07-09-2017
Exceptional
Pros: Lazy river
Cons:
10.0
Anonymous
Exceptional
07-06-2017
Exceptional
Pros: The piil area, close to shopping & restaurants, evening light show, friendly staff
Cons: Paying to access internet, parking a bit pricey
9.6
Anonymous
Exceptional
06-28-2017
Amazing place for a short...
Pros: Staff at pool are very friendly
Cons: The bed was not Ike sleeping on a cloud but it was not horrible.
Pool could use more shade when the heat is unbearable.
7.5
Anonymous
Good
06-20-2017
Capitalism gone TOO FAR?
Pros: Great overall experience
Cons: 2 Things were a REAL BUZZKILL..1)..$18.99 + Tax to watch a Movie in your room..REALLY????...AND # 2..As if The Resort Fees Taxes..etc..are not enough "Add ons"..You actually HAVE TO PAY TO PARK YOUR CAR ON THEIR PROPERTY..Cmon!!!!....What's Next?...Per use fees to use your bathroom in your room?..Additional Ice Cubes at 3 cents per cube?
6.7
Anonymous
Pleasant
06-12-2017
Dogs on property.
Pros: The bed was comfortable.
Cons: Our remote didn't work .
They didn't have a hairdryer.
The coffee maker was old and didn't drip straight so it made a mess. We ended up going down stairs and bought coffee.
I almost walked in dog poop in the lobby.
Apparently some irresponsible dog owner thought it was all good to let their dog do his business in the lobby.
The hotel had a lot of dogs on property.
It was surprising. I'm not against dogs but the fact I almost walked in dog poop on my way to the elevator was a huge turn off.
A lady walking near me told the front desk.
I'm not sure if they sprayed disinfectant on the flooor after it was picked up? But it was so incredibly disgusting!!
6.3
Anonymous
Pleasant
06-04-2017
Not the best
Pros: The pool is nice, the beds are comfy.
Cons: With such nice rooms and spending $200+ on 3 rooms for two nights it's extremely disappointing on how unsatisfactory our trip was. We came for our sons birthday. Our first morning our phone didn't work. We had to call my mother in law to get her to order coffee for us. She called at 6:15 and we didn't get our coffee till around 7:30 it was complimentary because they forgot but what a terrible way to start a day. Later in the day I called and asked for help bringing my sons cake up to our room (on the 8th floor) I was told I would be greeted with a cart and additional hands to help carry it up. Upon arriving no one had any idea about helping with a cake. we had to carry it up by ourselves while trying to bring our two children up with us. It was very disappointing.
10.0
Anonymous
Exceptional
03-31-2017
Exceptional
Pros: The buffet every morning was amazing, my daughter couldn't wait to grab a plate and dig in!!!
Cons: Two of our mornings, an employee was on a Segway going up & down our hallway floor. My daughter was not happy with the early wakeup.
8.3
Anonymous
Very Good
02-19-2017
A wonderful resort but eat...
Pros: The location and setting are ideal. The physical facility is first rate.
Cons: We have stayed here a number of times before. This year the restaurant staff performed very indifferently and the food quality was far inferior to that in previous stays. We were very disappointed in both.
9.2
Anonymous
Wonderful
01-02-2017
Fantastic hotel, great experience, near...
Pros: Most staff was super attentive and excited to provide incredible service. Food was great. Free parking for Audi drivers was incredibly convenient.
Cons: Rooms were kind of noisy at night, both neighbors and staff (cleaning the floors outside my room at 12:15 am with 3 guys getting ordered around by their rude Manager was a bit ridiculous)
9.6
Anonymous
Exceptional
11-03-2016
Exceptional
Pros: Great place. Great staff. Just don't order the room service pizza. Easily one of the worst pizzas I've every had. I literally had better pizza in Mozambique.
Cons:
10.0
Anonymous
Exceptional
09-09-2016
Exceptional
Pros: Great beds wonderful and kind staff
Cons:
8.8
Anonymous
Excellent
08-20-2016
Fabulous
Pros:
Cons: All the extra resort fees that was charged on top of the bill that was not told to us at booking
7.5
Anonymous
Good
08-16-2016
Great stay, helpful staff.
Pros: The facility was beautiful and the lazy river was awesome
Cons: Some expenses.
10.0
Anonymous
Exceptional
08-09-2016
Absolutely wonderful!!!
Pros: Clean and comfortable all the staff was friendly and accomidating and made our stay great! Would definitely stay here again. Location was great! This resort is right next to lots of shopping and great restaurants! Resort will shuttle you or it is a short stroll across the street!
Cons: Absolutely no complaints! Wonderful resort!
9.6
Anonymous
Exceptional
08-09-2016
Great place for couples, nice...
Pros: The resort is very nice, staff very considerate and helpful. We celebrated our 5yr wedding anniversary and had a great time. Would definitely come back with our kid.
Cons: Lazy river closes too early, baked goods cart opens too late
10.0
Anonymous
Exceptional
08-02-2016
AWESOME!
Pros: We liked the fact that the entire staff was awesome. Especially Scott at the front desk.
Cons:
9.2
Anonymous
Wonderful
07-26-2016
Short stay, but very pleasant.
Pros: Lovely resort with plenty to do for both old and young alike. A nice selection of restaurants and bar/lounges so no need to get back in your car after checking in. Room was large, clean, with nice furnishings, large bathroom, and nice view of pools.
Cons: Include a mini bar with complimentary beverages.
7.9
Anonymous
Good
07-26-2016
3.5 * overall.
Pros: pool was wonderful. room was wonderful.
staff overall was good.
Cons: drinks were expensive. getting to room was confusing.
10.0
Anonymous
Exceptional
07-10-2016
Exceptional
Pros: there was a lot of attention to detail and the staff was very polite
Cons:
9.6
Anonymous
Exceptional
07-07-2016
Great fun, grandkids loved the...
Pros: Staff extremely helpful from check in, bellman( cart ride to room), maid, etc. great experience.
Cons: The A/C filter in the room has not been changed in a long time. The a/c struggled to keep us cool. There was a light out in the water and ice alcove by our room.
9.2
Anonymous
Wonderful
06-15-2016
Overall cozy
Pros: The bed was heavenly
Cons: I would've liked to have been informed sooner about all the events
7.1
Anonymous
Good
05-01-2016
Good
Pros:
Cons: There should have been an offer for an all-inclusive package.
8.3
Anonymous
Very Good
04-17-2016
Very good
Pros: Location is great. Surrounding area is nice. Lobbyis beautiful. Scotch library is a nice touch
Cons:
5.4
Anonymous
Fair
03-30-2016
Passable
Pros:
Cons: The room we had no view due to a large tree planted in front of the slider. The sink was plugged in the bathroom and the shower towel had a large hole and felt like a rag!! We did not feel that this hotel reflected the rating it gets!
5.8
Anonymous
Okay
02-07-2016
Not worth the money.
Pros: Location
Cons: Noisy hotel that caters to the conventions.
8.8
Anonymous
Excellent
11-30-2015
Excellent it has all that...
Pros: We can travel with out dogs.
Cons:
5.8
Anonymous
Okay
10-04-2015
Not amazing, but decent
Pros: They allowed a very early check in and check out, which is almost unheard of anymore! They have a nice patio in the evening, with a good musician.
Cons: The resort is overpriced. It's a decent place, I'd say 3-4 stars not 4-5. We got a $139 rate for a staycation, I feel like that was almost too much for the stay. After overpriced drinks and a couple of marginal meals we spent a lot more!
10.0
Anonymous
Exceptional
09-09-2015
Exceptional
Pros: staff was very friendly and helpful
Cons: pool area not clean even first thing in the am
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