complimentary and valet laundry, room service, child care, area transportation-within resort & shopping centers.
Terms
check-in 4 pm.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 27 guests
Showing reviews 1 - 5 of 24
9.2
Ian
Wonderful
young couple
09-05-2016
Pros: Good room and nice pool area. Well situated.
Cons: A little expensive.
10.0
Terri
Exceptional
review category group of friends
08-30-2016
Pros: Loved all the pool and water ameneties
Cons:
6.7
Sidney
Pleasant
review category group of friends
08-23-2016
Pros: The pool is nice, accessibility to the pool was nice too.
Cons: The check in was delayed. Amando was not pleasant and was rude. The concierge was very difficult to get a hold of.
10.0
Lawrence
Exceptional
mature couple
08-23-2016
Pros: Alles
Cons: Nchts
10.0
Marilyn
Exceptional
mature couple
08-13-2016
Pros: Beautiful studio villa
Cons: Lazy river was so busy it was very cloudy,felt as if it needed to be cleaned better and inner tubes were dirty.
9.6
Ilene
Exceptional
solo traveller
07-31-2016
Pros: Everyone was so upbeat, and had a great attitude. As one woman at the restaurant said : " I love, love, love my job!" That energy and attitude positively affects the rest of us
Cons:
10.0
Carolyn
Exceptional
family with young children
07-21-2016
Pros: The pools were great, loved having the shuttle, I am a grandmother traveling with my 2 granddaughters. As I am from New York State, it was great having the shuttle.
Cons: Couldn't find the restaurant, only the cafe.
10.0
Anonymous
Exceptional
mature couple
07-04-2016
Pros: We loved everything about our six day stay but particularly enjoyed the balcony and watching all the wildlife.
We received exceptional service throughout our stay. Nothing was too much trouble. Excellent rating for David the Receptionist and all the other staff we had contact with.
Cons: We were first allocated a downstairs room,but as soon as we returned to Reception, David immediately rectified the problem by moving us to the fourth floor, which had a balcony view.
Not a criticism, just a suggestion - maybe you could have a rough idea of the time the housekeeper may arrive to clean your room.
9.2
Dawn
Wonderful
young couple
06-09-2016
Pros: Tons of amenities. Concierge called to see if we needed assistance.
Cons: Lots of fees. Spa fees even if you don't use the services. Check out time was REALLY early 10:00.
3.8
Elena
Poor
solo traveller
05-14-2016
Pros: Nothing
Cons: Just crazy overpriced for no reason facility
4.6
Nathan
Disappointing
mature couple
02-25-2016
Pros: The grounds were beautifulll
Cons: The room was dated.....the shower and carpet were dirty.
9.2
Ayman
Wonderful
mature couple
02-02-2016
Pros: Location and the facility was excellent
Cons: They over charged my CC
10.0
Anonymous
Exceptional
solo traveller
01-18-2016
Pros: Clean luxurious room with kitchenette, friendly staff, shuttle to adjacent resort and shopping center, free parking
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
01-14-2016
Pros: It was a great hotel more than what I was expecting. It is good for a log stay because you feel like home. everything is provided in the room even the washer-dryer. I loved staying here, but unfortunately it was a short stay for one night.
Cons: It is located in Scottsdale which is the best city in the area around with clean environment and great shops.
10.0
Elaine
Exceptional
Group Traveler
09-29-2015
Pros: Everything
Cons: Nothing
7.0
Eric
Good
Business Traveler
09-13-2015
Pros: The rooms were clean & the surrounding area was nicely decorated.
Cons: The showers were too low for a 6' person to stand under. The coffee makers too complicated to make the effort.
10.0
Teri
Exceptional
family with young children
08-17-2015
Pros: I typically stay at one of the Marriott facilities so I was pleasantly surprised by how much I loved the Westin - I will have to try more Starwood options
Cons:
10.0
Michele
Exceptional
family with older children
07-26-2015
Pros: The most comfortable beds on our trip!
Cons: Nothing we loved it all!
10.0
Walter
Exceptional
family with young children
07-20-2015
Pros: all of this reviews are based on previous experiences, due to an unforeseen even beyond my control I was never able to make it to Westin Kierland Villas.
Cons:
8.8
Anonymous
Excellent
mature couple
03-06-2015
Pros: Very friendly and helpful staff, great location next to shopping and restaurants, very comfortable room.
Cons:
8.3
Anonymous
Very Good
mature couple
03-06-2015
Pros: Good local
Cons: Given 1st floor corner unit with poor view even thou hotel not very busy
10.0
Albert
Exceptional
mature couple
02-25-2015
Pros:
Cons: Towels were not soft. Maid pit our water glasses in the dish washer and poured out our bottled water
10.0
Florendo
Exceptional
solo traveller
02-03-2015
Pros: The pricing was fare considering superbowl weekend in Phoenix.
Love the ease of making a reservation and instant confirmation.
Great weekend..
Will be using booking.com for future trips.
Cons:
10.0
Gary
Exceptional
family with older children
09-30-2014
Pros: We had one night stay before flying out of Phoenix airport the following day. We wanted a facility to do some washing mid holiday. The villa was perfect and also enjoyed the pool facilities and the lazy river. Can't fault it. Staff friendly. Enjoyed a meal at houstons which was great. Shame Scottsdale shops all closed early.
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