Rooms are elegant, attractively furnished with kitchens and have balconies or patios; some overlook the golf course. Public space is limited, but privileges are offered at the nearby affiliated hotel.
Smoke free premises. 298 condominiums. 3-4 stories, exterior corridors. Accessibility (Call).
complimentary and valet laundry, room service, area transportation-within resort & shopping centers.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 34 guests
Showing reviews 1 - 5 of 41
10.0
Anonymous
Exceptional
08-11-2017
Pros: The villas are excellent and the location was beautiful.
Cons: NA
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: They assigned me a Handicapped room was the only downside
10.0
Anonymous
Exceptional
08-11-2017
Pros: Tucked away in a quiet zone, this is a great spot!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location for golf, shopping, restaurants, etc. Beautiful grounds, pool areas, great selection of recreation options. Loved the snakes and lizard display in the lobby. On site restaurant (for breakfast) was good.
Cons: Parking for the Villas was very limited. Maybe need assigned parking spaces...? When we checked in we had a very loose toilet seat, light bulb burned out on the patio, and the refrigerator was not working. This was all fixed quickly.
7.9
Anonymous
Good
08-14-2017
Great place, will be even...
Pros: Love the location, staff.
Cons: Renovations were a hassle to deal with. Daily there was multiple issues dealing with basic tasks due to the high volume of workers on site.
10.0
Anonymous
Exceptional
07-25-2017
Best stay vacation ever!!!! 2...
Pros: The Villas are super amazing!! Pools are fun bed is comfortable well for my husband not so much lol but views & everything was amazing!!! Can't wait to go back!!
Cons:
7.9
Anonymous
Good
07-10-2017
Good
Pros: It's a great for family. the only thing i could recommend is to open the water slide in the pool at 8am on Sunday as well.
Cons:
9.6
Anonymous
Exceptional
06-11-2017
By Far The Best Staycation...
Pros: The Staff was amazing!!!
Cons: Nothing
10.0
Anonymous
Exceptional
06-11-2017
Everything was very good. Construction...
Pros:
Cons: O
9.2
Anonymous
Wonderful
09-05-2016
Nice facilities and good location.
Pros: Good room and nice pool area. Well situated.
Cons: A little expensive.
10.0
Anonymous
Exceptional
08-30-2016
Exceptional
Pros: Loved all the pool and water ameneties
Cons:
6.7
Anonymous
Pleasant
08-23-2016
Pleasant
Pros: The pool is nice, accessibility to the pool was nice too.
Cons: The check in was delayed. Amando was not pleasant and was rude. The concierge was very difficult to get a hold of.
10.0
Anonymous
Exceptional
08-23-2016
Our stay was wonderful. The...
Pros: Alles
Cons: Nchts
10.0
Anonymous
Exceptional
08-13-2016
Awesome
Pros: Beautiful studio villa
Cons: Lazy river was so busy it was very cloudy,felt as if it needed to be cleaned better and inner tubes were dirty.
9.6
Anonymous
Exceptional
07-31-2016
GREAT staff!
Pros: Everyone was so upbeat, and had a great attitude. As one woman at the restaurant said : " I love, love, love my job!" That energy and attitude positively affects the rest of us
Cons:
10.0
Anonymous
Exceptional
07-21-2016
Excellent for families
Pros: The pools were great, loved having the shuttle, I am a grandmother traveling with my 2 granddaughters. As I am from New York State, it was great having the shuttle.
Cons: Couldn't find the restaurant, only the cafe.
9.2
Anonymous
Wonderful
06-09-2016
The value of the villa...
Pros: Tons of amenities. Concierge called to see if we needed assistance.
Cons: Lots of fees. Spa fees even if you don't use the services. Check out time was REALLY early 10:00.
3.8
Anonymous
Poor
05-14-2016
More places around to stay...
Pros: Nothing
Cons: Just crazy overpriced for no reason facility
4.6
Anonymous
Disappointing
02-25-2016
Disappointing
Pros: The grounds were beautifulll
Cons: The room was dated.....the shower and carpet were dirty.
9.2
Anonymous
Wonderful
02-02-2016
Not a bad place to...
Pros: Location and the facility was excellent
Cons: They over charged my CC
10.0
Anonymous
Exceptional
08-17-2015
Awesome Experience
Pros: I typically stay at one of the Marriott facilities so I was pleasantly surprised by how much I loved the Westin - I will have to try more Starwood options
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
06-16-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
06-15-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
06-10-2017
Exceptional
Pros:
Cons:
6.3
Anonymous
Pleasant
05-12-2017
Pleasant
Pros:
Cons:
8.8
Anonymous
Excellent
11-15-2016
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
09-28-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
09-06-2016
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
07-19-2016
Fabulous
Pros:
Cons:
10.0
Anonymous
Exceptional
07-19-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
06-30-2016
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
01-24-2016
Fabulous
Pros:
Cons:
5.4
Anonymous
Fair
11-10-2015
Passable
Pros:
Cons:
6.3
Anonymous
Pleasant
07-30-2017
Under construction
Pros: Close to restaurants and shopping
Cons: Under construction, rooms are small for being villas and they seemed short staffed.
3.8
Anonymous
Poor
06-29-2017
Disappointed
Pros: I really enjoyed the pools and access to the resort next door that offered a ton of activities for my kids.
Cons: I felt as though the staff lacked a willingness to help--I'd even say they lacked the desire to be present. Each time I walked into the lobby the staff members were standing around talking to one another but never greeted guests much less offered to assist. I had to wait (without being acknowledged) in the lobby to check-in until the manager came out to help me. Even when I drove up to the villas I expected to be greeted by a friendly helpful person. Instead, I drove up, got out of my car, walked in for the first time and was never greeted --my experience was the same as I checked out. This was such a disappointment especially since last August I stayed at the Westin Kierland Resort and received such amazing service.
7.9
Anonymous
Good
02-03-2017
Great stay
Pros: Great location. Really appreciated the shuttle service, that made the trip.
Cons:
10.0
Anonymous
Exceptional
07-04-2016
Dream come true - brilliant,...
Pros: We loved everything about our six day stay but particularly enjoyed the balcony and watching all the wildlife.
We received exceptional service throughout our stay. Nothing was too much trouble. Excellent rating for David the Receptionist and all the other staff we had contact with.
Cons: We were first allocated a downstairs room,but as soon as we returned to Reception, David immediately rectified the problem by moving us to the fourth floor, which had a balcony view.
Not a criticism, just a suggestion - maybe you could have a rough idea of the time the housekeeper may arrive to clean your room.
10.0
Anonymous
Exceptional
01-18-2016
Exceptional
Pros: Clean luxurious room with kitchenette, friendly staff, shuttle to adjacent resort and shopping center, free parking
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