Beautiful red rock views can be enjoyed from some of these well-appointed guest rooms with a patio and fireplace. There are lovely public areas and recreational facilities, including one pool with a cascading waterfall.
Smoke free premises. 221 units. 3 stories, interior corridors.
Pros: very pleasant staff. great location. the decor of the hotel was nice. I would stay again!
Cons: the bed could have been better tho! Little too soft.
10.0
Neil
Exceptional
family with older children
08-30-2016
Pros: Perfect location to enjoy the Red Rocks. Hotel rooms are great. Great pools. Used laundry facilities in a rainy morning.
Cons: Dining room menu could use some updating with few items on the menu.
8.8
Peter
Excellent
solo traveller
08-07-2016
Pros: Excellent gym and pools. Fantastic rooms.
Cons: Restaurant and bar of poor quality in comparison with the standards of the hotel.
7.9
Shaotung
Good
family with older children
08-07-2016
Pros: Location
Cons: Breakfast is not included with room rate
10.0
Keith
Exceptional
mature couple
08-01-2016
Pros: The room was extra large and imaginatively designed. The wooden door was a nice touch. Front desk staff were gregarious and sincerely friendly. The shower was also roomy and with good pressure. Bed was firm, pillows just soft enough and the sheets were crisp and white. Would definitely return.
Cons: Coffee station at elevator landing
8.8
Sandy
Excellent
mature couple
07-28-2016
Pros: The new front desk clerk was very unhelpful everything you asked him he said not my job or I don't know. The concierge was great! Loved the golf cart shuttle to restaurants.
Cons: Although the hotel is pet friendly there really isn't anywhere on the property for the pets to go the bathroom. ie a small grass area
10.0
Edmond
Exceptional
mature couple
07-26-2016
Pros: The hospitality
Cons: Pizza from restaurant was horrible
Keep bar poolside open until 9pm
9.2
Scott
Wonderful
mature couple
07-19-2016
Pros: Loved the view in the morning and the room that we got.
Cons: nothing
10.0
Laura
Exceptional
family with older children
07-18-2016
Pros: Pools
Cons: We reserved king suite and they didn't have any available for us the first night we were there, so we crammed into a smaller room. Didn't sleep well that night, but staff was very nice.
6.7
Patrick
Pleasant
mature couple
07-03-2016
Pros: The room was clean and comfortable; everything worked fine. The gym was excellent and not too crowded despite it being a local gym for residents.
Cons: The bar service was poor. They were slow, disorganized, and poorly equipped. The bartender and waiter staff seemed like they didn't have a grasp on what was going on. We were served the wrong item, told they were out of items. At one point I had to instruct the bartender how to mix a drink that was on the menu. Despite having the "Starbucks" name at the bar, they didn't know how to make a simple americano drink.
10.0
Deborah
Exceptional
family with older children
06-24-2016
Pros: Everything from check in to check out was great especially the staff. Loved the water with oranges and lemons!!!!!
Cons: nothing
7.5
Anthony
Good
mature couple
06-04-2016
Pros: The breakfasts were very good, lots of options. The drinks from the bar were of a good size and reasonably priced.
Cons: Bed was way to soft. When I booked the room I was under the impression we would have a good view of the rocks. Initially that was not the case, the staff did move us to another room the next day with a slightly better view, The website gives the impression that you are getting a view of Bell Rock.
10.0
Justine
Exceptional
mature couple
06-02-2016
Pros: This is a great resort with amazing amenities and the staff is professional and friendly. Betsy the concierge was awesome she scheduled and coordinated 5 days of spectacular activities for us while we were there!
Cons: Honestly I don't have one complaint or anything I didn't like. We will be going back again soon!
7.9
Barbara
Good
mature couple
05-24-2016
Pros: We enjoy the spa services. My husband had a massage which he said was great . I had a wonderful 90 minute facial. The hotel is three stories, the tallest to our knowledge in Sedona. We stayed on the second floor and had a stunning view of the Redrocks. The staff was friendly and accommodating. We use the concierge services, she was very knowledgeable and we enjoyed some great tours.
Cons: Although we enjoyed the hotel there were a couple of things that could've been better. First of all $60 for breakfast for two in my opinion is considered exorbitant. The housekeeping staff is lacking in thoroughness. Our bathroom had to be re-cleaned. The furniture although nice is in need of cleaning as well.
7.1
Mark
Good
family with older children
05-22-2016
Pros: Front desk friendly
Cons: Activities information desk person was unhelpful, and in a hurry to leave early.
3.8
Julie
Poor
review category group of friends
05-17-2016
Pros: The location was okay on the closer end to the wineries in Cottonwood.
Cons: The staff was un-friendly, the restaurant had cock roaches all over it, there was no pool service you had to go up to the bar to order. Did not have the normal experience expected at the Hilton. Not worth the money felt more like a Hiltom Garden.
9.6
Kathy
Exceptional
mature couple
04-28-2016
Pros: The cleanliness, quiet atmosphere, room spaciousness, amenities (mini kitchen), were all superb as expected of a hotel suite costing $300 a night! Enjoyed the gas firepits in the evening. Spa treatment, though expensive, was worthwhile after a long day of hiking.
Cons: The onsite restaurant was decent but not great. Slowish service, despite being practically empty.
7.1
Chris
Good
family with older children
04-20-2016
Pros: Spacious family room.
Cons: Limited chairs at pool.
8.5
Lee
Excellent
mature couple
04-17-2016
Pros:
Cons: Bed was too springy and air conditioning worked but would not shut off at set temperature.
10.0
Stephen
Exceptional
mature couple
04-15-2016
Pros: Breakfast outside was a brilliant start to the day and sitting round the fire outside on a cooler day was lovely
Cons: Nothing could have been better
7.5
Chris
Good
solo traveller
04-12-2016
Pros: Hotel was great. Very accommodating to pets. King suite was a nice change to camping.
Pool was a nice treat
Cons: The location was about 25 minutes from the main drag in Sedona. That was the only downside.
9.2
Shannin
Wonderful
family with young children
04-11-2016
Pros: Location was great.
Cons: Ants in room. No big deal. Wasn't real bad.
8.8
Lisa
Excellent
review category group of friends
04-08-2016
Pros:
Cons: The restaurant had a limited menu. A friend had stayed there sometime back and said the restaurant was excellent. Obviously much had changed.
8.3
Larry
Very Good
family with older children
04-08-2016
Pros:
Cons: The Waiter at the hotel restaurant was completely lost.My family and I waited 45 min.for our first cocktails, and it continued through out the evening. We understand the staff could have been busy or backed up but This was not the case.Very poor organization even after the problem was mentioned. Numerous tables around us experienced the same problem.
5.0
Sedona
Fair
family with young children
04-06-2016
Pros: Pool area for kids was nice
Cons: As parents of young kids, we don't get to a lot of relaxation time during the day, which is okay, but a nice hotelroom to enjoy in the evening hours when kids are asleep is something to really look forward to.
But no:
-Our room had a deep penetrating animal smell (probably dog pee) which was very uncomfortable (understatement) to sit/sleep/be in, even after housekeeping tried to deep clean it. On top of that, the window in the master bedroom could not be opened for fresh air
-Our room was located next to a staff room, which had us listening and vibrate along washing machines every night until late
- There was no way to put the airco on a normal mode, either too hot or too cold - all waking up sniffing
- No bathtub
- No nice view from our cramped and rusty balcony
5.4
Christine
Fair
mature couple
03-29-2016
Pros: Comfy bed
Cons: No view! Terrace was minute, dark, looked onto a bush through to the car park. So disappointed, was hoping to look out towards mountains not at a large parked car!
Was told we couldn't use our Hilton points card because we had booked a deal!
9.2
David
Wonderful
family with older children
03-20-2016
Pros: Location was outstanding. Good distance from the road, but close to everything
Cons: Not enough parking
10.0
Jerry
Exceptional
family with young children
03-20-2016
Pros: Breakfast
Cons: The room
10.0
Sandy
Exceptional
mature couple
03-08-2016
Pros: Beautiful location . Loved the Spa!
Cons: Restaraunts closed too early
9.2
Marvin
Wonderful
young couple
03-04-2016
Pros: Beautiful hotel, very scenic location and just beside golf course.
Room was clean, spacious and very comfortable.
Late return to hotel a couple of nights, so we ordered room service. Was not disappointed - delivery was quick and food was terrific!
Cons:
9.2
Catherine
Wonderful
review category group of friends
03-01-2016
Pros: They were very pet friendly, helpful finding the hike we wanted to do. Beds comfortable.
Cons: The food is over priced for what you get, and the blue cheese potato is terrible. Our tub drained slow and when we stepped onto the patio the screen door fell off.
10.0
James
Exceptional
mature couple
02-28-2016
Pros: the room was very comfortable, spacious, and family-friendly. Great location, terrific staff, and excellent restaurant and breakfast buffet.
Cons:
9.6
Marian
Exceptional
mature couple
02-24-2016
Pros: This was a beautiful facility and we truly enjoyed the in room fireplace.
Cons: We felt that we were to far out of town. Driving into town for restaurants and shopping got to be tiring but the view was fantastic!
6.7
Phil
Pleasant
family with older children
02-23-2016
Pros: Clean and comfortable
Cons: It seemed a ways from down town. Our room had ants by the fridge/sink area. They would get into anything left on counter for any length of time.
8.8
Jane
Excellent
mature couple
02-23-2016
Pros: Room was nice and spacious
Cons: Staff could have been more helpful
10.0
Gloria
Exceptional
mature couple
02-21-2016
Pros: Gorgeous property
Cons: Niothing
9.6
Frances
Exceptional
review category group of friends
02-21-2016
Pros: Loved the views and pool area!
Cons: No bath tub. But nice shower.
10.0
Debbie
Exceptional
family with young children
01-25-2016
Pros: Furnishings . Restaurant was very good.
Cons: All good.
6.7
Girls
Pleasant
review category group of friends
01-19-2016
Pros: Good location
Cons: Cockroach in my room
10.0
Stacy
Exceptional
mature couple
12-21-2015
Pros: The rooms are beautiful and cozy. It was like being at home away from home except I didn't need to freshen up my home. Housekeeping did a great job cleaning for me!
Cons:
10.0
Ryan
Exceptional
young couple
11-10-2015
Pros: Loved the bathroom, looked brand new. Overall the facilities and the accommodations were top notch.
Cons: The breakfast options was a little overpriced.
10.0
Carol
Exceptional
family with older children
10-29-2015
Pros: Everything
Cons: Nothing
7.1
Gary
Good
mature couple
10-26-2015
Pros: Location
Cons: Dinner took nearly an hour to be served despite several servers. We're told they had an event goin. No excuse.
5.0
Sherry
Fair
Traveling as Couple
10-25-2015
Pros: Close to town
Cons: The area is not a 3 1/2 star and there was something on the sheets. ( they were not changed )
10.0
Jonathan
Exceptional
review category group of friends
10-23-2015
Pros: The location was gorgeous and the hotel was clean. Staff was nice and it was quiet!
Cons: nothing bad
10.0
Sam
Exceptional
mature couple
10-17-2015
Pros: WONDERFUL HOTEL
Cons: ANYTHING
7.5
Sunshine
Good
review category group of friends
10-13-2015
Pros: The spa was very nice. Pool areas were good too. Only a short drive to the main drag in Sedona. Complimentary chair massage in the lobby was a nice touch!
Cons: The driveway to the lobby could have better signs. We had a hard time finding the correct turn. It felt like we were going in the back way.
10.0
Debra
Exceptional
family with older children
10-03-2015
Pros: My flight was cancelled and rescheduled by the airline and Hilton staff worked with me to alter my stay accordingly.
Cons: it was all good
9.6
Lydia
Exceptional
review category group of friends
09-29-2015
Pros: Stunning view of Red Rock mountains
Super spacious room
Very conveniently located
Free parking
Cons: Just to really say something, the walk from entrance to the room was quite long
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