Days Inn & Suites Surprise

AAA Inspector Rating
12477 W Bell Rd
Surprise, AZ 85374- Map It
AAA Inspector Rating Details (scale 1-5)
2.4
Overall
Room2.5
Bath2.3
Public Areas2.3
AAA Inspector Notes
An inviting pool area, a smiling staff and large bathrooms set this hotel apart. Smoke free premises. 60 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 60 (Grand Ave), 1.2 mi e. 12477 W Bell Rd 85374.
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Guest Services
coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 151 guests
Showing reviews 1 - 5 of 50
5.8
William
Okay
review category group of friends
04-20-2018
Just an overall bad experience...
Pros: Overall the staff was friendly except for taking responsibility for messing up my reservation from the start. I booked a room with three beds(there were five of us) when we got there we had two queen and we were told only four could stay. Not good
Cons: When told we could not stay in the room with two queen beds (there was five of us) I explained I booked a room with three beds they could not help us ended up putting us in a room with one King bed a pull out and a roll away and charged me an additional 30 for the bed. Your normal rate is about 89 a night in off season I paid 675 for three nights. Without a doubt the worst experience I’ve had in 50 years of travel. To make things worse we had to call every day to get extra towels (5) in the room
4.2
Mike
Disappointing
family with young children
04-18-2018
Disappointing
Pros:
Cons:
5.0
Rhonda
Fair
young couple
04-17-2018
Marginal at best.
Pros: Staff was nice
Cons: Room was not that clean - spots on carpet, spots on furniture. Room is painted a darker color so it was gloomy. Towels are very thin and small. Sometimes the maid did not replace our towels. Intermittent warm water - never hot water - warm water would only last for 1 minute at a time. Stayed there a week and NEVER had a hot shower! Bed not that comfortable. Never had breakfast there - it didn't look that good.
10.0
Robert
Exceptional
young couple
04-15-2018
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
young couple
04-14-2018
Good
Pros:
Cons:
Showing reviews 1 - 5 of 50