Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This newer property features upscale rooms and baths, along with a spacious lobby and inviting pool area.
Smoke free premises. 116 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).
Pros: Comfortable bed, free hot breakfast, nice size space for room, spacious bathroom with shower and toilet separate from sinks.
Cons: Room faced an a/c unit on the rooftop.
10.0
Charles
Exceptional
Solo Traveler
10-13-2017
Pros:
Cons: Nothing. Everything was great!
10.0
Curtis
Exceptional
Business Traveler
10-13-2017
Pros: I travel all over the country for business and this one of my Top 3 favorite properties.
Cons: That I couldn't stay longer.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-13-2017
Pros: Close to tennis center, room layout and breakfast!
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-13-2017
Pros: All of it!
Cons: No
10.0
Anonymous
Exceptional
mature couple
09-28-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
09-04-2017
good will return
Pros:
Cons:
10.0
Sheila
Exceptional
family with young children
08-16-2017
Room was perfect , great...
Pros: nice touch to have "float toys" for the kids in the pool. breakfast was excellent
Cons:
10.0
Judith
Exceptional
young couple
08-14-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
08-07-2017
Exceptional
Pros:
Cons:
10.0
Patrick
Exceptional
young couple
08-06-2017
Fine
Pros:
Cons: Breakfast not open until 7AM. For those traveling and earlier start would be nice....many hotels (including other Marriotts and Hampton Inn) start at 0630.
10.0
Anonymous
Exceptional
family with young children
07-31-2017
Exceptional
Pros: One of best I've stayed at for multiple nights. All Staff very helpful during my stay!
Cons:
10.0
Walter
Exceptional
young couple
07-29-2017
The facilities and room exceeded...
Pros: The spacious room was beautifully laid out and felt like a home for 2! It was well equipped with everything we needed to enjoy our stay.
Cons: An on-site restaurant would ne nice.
10.0
Nancy
Exceptional
family with young children
07-28-2017
Great hotel, friendly and helpful...
Pros:
Cons:
9.6
Danny
Exceptional
solo traveller
07-25-2017
Easy access and an easy...
Pros:
Cons:
10.0
Ann
Exceptional
family with young children
07-24-2017
GREAT STAFF, LOCATION AND MORE!!!
Pros: Breakfast was great selection, and lady running it was so sweet.
Cons:
8.3
Road
Very Good
family with young children
07-17-2017
Very good
Pros:
Cons:
10.0
Ilse
Exceptional
family with young children
07-16-2017
Pleasant luxury
Pros: The apartment was spacious, with all the necessary amenities: lounge, separate dining area, kitchen and even a desk. The kitchen was fully equipped, both bathrooms neat and also spacious. The staff were very helpful and friendly, and gave us good advice regarding the choice of a restaurant. The breakfast was delicious, huge choice. Also the swimming pool was much appreciated. Recommended !
Cons:
10.0
Nicole
Exceptional
young couple
07-07-2017
We Plan to stay here...
Pros: Located minutes away from restaurants and shopping. Hotel was clean and staff was friendly. The kitchen was perfect size and had everything we needed.
Cons: At check in I was not asked if I'm a Marriott rewards member so I'm not sure if I got my credit.
10.0
Tawney
Exceptional
family with young children
07-04-2017
Exceptional
Pros:
Cons:
10.0
Jeffrey
Exceptional
solo traveller
06-30-2017
Exceptional
Pros:
Cons:
10.0
Denise
Exceptional
review category group of friends
06-29-2017
Great, quiet place to stay...
Pros: great breakfast selection...eggs, different kinds of sausages and the best coffee I've had in a while and the hot tea selections were great!
Cons: It was difficult to get the key to work After we left the swimming pool gated area, the key didn't work to get us back into the hotel. We had to walk to the front of the hotel to get back in.
10.0
Alycia
Exceptional
family with young children
06-20-2017
We enjoyed our stsy
Pros:
Cons: Room was 82 degrees. Workers came and brought us two fans to put in our room. One was broken, so they brought us another.
I wish they would of been able to lower the temperature in the room. We had it set at 72 degrees.
It was over 100 degrees outside. The hallwAys were cooler than our room.
10.0
Brian
Exceptional
family with young children
06-20-2017
Exceptional
Pros:
Cons:
8.3
Shea
Very Good
family with young children
06-05-2017
Very good
Pros:
Cons:
10.0
Regena
Exceptional
family with young children
06-01-2017
Greatness!
Pros: The whole experience was wonderful, from the moment of check-in to check-out the experience was great. The staff was nice and treated you like family. The breakfast was hot, always ready on time and included various options. The pool area, exercise room, and laundry room was clean and inviting. I will truly stay again.
Cons:
10.0
Anonymous
Exceptional
young couple
05-30-2017
Exceptional
Pros:
Cons:
9.2
Richard
Wonderful
young couple
05-29-2017
Superb
Pros: The bed was comfortable. Good breakfast. Friendly staff. Clean hotel.
Cons:
10.0
Claire
Exceptional
family with young children
05-25-2017
Family friendly
Pros: From the moment we entered, we were greeted by friendly staff (Matthew)& checked in quickly. We were impressed with the 2 bedroom suite. Excellent value & included delicious breakfast. Staff (Angie) asked if we were enjoying our stay & asked us & all the guests if they needed anything as we ate breakfast. Although the pool was closed during our stay, we were able to use the pool at the hotel next door. The suite was comfortable, clean & beautiful. I love how they didn't charge additional fee for parking. By far one of the best stays traveling with family.
Cons:
10.0
Howard
Exceptional
young couple
05-22-2017
Very enjoyable weekend.
Pros: The property was very clean. The staff was very friendly, and our room was very clean. Thank you. We will return to this property again the next time we are in Surprise, AZ
Cons: I don't believe there is anything we did not like about our visit.
10.0
Mark
Exceptional
solo traveller
05-22-2017
Exceptional
Pros:
Cons:
10.0
Bsrbara
Exceptional
solo traveller
05-21-2017
Exceptional
Pros: Breakfast wonderful!
Cons: Nothing!
9.6
Sylvia
Exceptional
review category group of friends
05-21-2017
Exceptional
Pros:
Cons:
9.6
Vickey
Exceptional
solo traveller
05-12-2017
Exceptional
Pros:
Cons:
9.6
Carlo
Exceptional
family with young children
05-06-2017
Exceptional
Pros:
Cons:
10.0
Jacque
Exceptional
family with young children
05-02-2017
Whether you are far from...
Pros: Food was fresh. Tables were clean. Make your own waffles, that's cool. Plenty to be had. Cereal,oatmeal and fruit. No complaints. Cool little conveyer belt toaster for bagels and toast.
Cons: Instead of the milk in a couple of pitchers, a refrigerated dispenser would, in my opinion, have been better. Not really your fault, I just like my milk very cold.
8.8
Adam
Excellent
family with young children
04-26-2017
Fabulous
Pros:
Cons:
9.6
Michael
Exceptional
young couple
04-24-2017
Can't Wait to Return
Pros: Great room, quiet, spacious breakfast room, many choices for breakfast.Room was ready at 12:30 pm when we checked in and found location in the day because we would be returning after dark.
Cons: Larger parking area but not big problem
10.0
Mhibb
Exceptional
young couple
04-10-2017
Very nice, quite, & comfortable...
Pros: The breakfast was great! Biscuits and gravy, waffles, sausages, fresh fruit and eggs.
Cons: N/A
10.0
Tracy
Exceptional
young couple
04-09-2017
Fun Weekend
Pros: Proximity to Suprise Stadium
Cons:
9.6
Cindy
Exceptional
family with young children
03-27-2017
Exceptional
Pros: The breakfasts were terrific with lots of choices, and the evenings they provided light meals were an added bonus. The kitchen staff was exceptionally helpful and they went well above and beyond to provide great service. Location was perfect for attending baseball games.
Cons:
10.0
Katheryn
Exceptional
family with young children
01-29-2017
Exceptional
Pros: Yes, the eggs were fluffy, exceptional! Nice atmosphere and the bed was great! Nice and clean!
Cons:
9.6
Allen
Exceptional
family with young children
01-20-2017
Exceptional
Pros:
Cons:
9.6
Susan
Exceptional
family with young children
01-05-2017
Surprise, AZ Residence Inn was...
Pros: Staff wonderful, breakfast very tasty.
Cons: Small problem with question of whether my credit card had been charged after already paying through Booking.com. Problem was resolved
9.6
Anonymous
Exceptional
solo traveller
11-24-2016
Exceptional
Pros:
Cons:
10.0
Norman
Exceptional
review category group of friends
10-31-2016
Exceptional
Pros: Eggs were exactly how I liked them. The whole experience of staying at the Residence Inn was very good.
Cons: Our air conditioning broke down in the middle of Saturday night. There was a muffled pounding sound within the walls and the interior of the rooms became a little warmer than what was comfortable.
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