Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Spacious and modern guest rooms are features at this comfortable property, which is located adjacent to a major shopping area.
Smoke free premises. 121 units. 3 stories, interior corridors.
valet and coin laundry, airport transportation, area transportation-within 5 mi.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 90 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Almost everything was nice. the staff was nice and respectful until i tried to call them after my stay in reguards to my Incidental charge.
Cons: The floor I was on. I have kids and we were on the 3rd floor. I felt like it would have been nice to be on the 1st floor. The time it took for me to get my reimbursement for my incidentals was longer then normal from this hotel.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great add staff nice rooms
Cons: Phoenix is too darn hot
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: AC wouldn't cool to desired setting. Didn't have room ready when we got there and had to get a room with 2 queen beds instead of 1 king as requested. Not very happy with it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was excellent from the staff to the cleanliness of the room. What you would expect from a Marriott property.
Cons: No restaurant on site.
10.0
Anonymous
Exceptional
08-11-2017
I have no complaints about this hotel. It was clean quiet and free breakfast. I really like the fact that they plsced paper plates and utensils in the microwave. How many times have you returned to your hotel with leftovers and nothing to eat it with. This is the first time I've seen this done outside of a timeshare.
Pros: The staff was nice and personable. The rooms were cleanand a bonus wss the free hot breakfast
Cons: I can't think of anything I didnt like except the loton in bathroom didn't appear to be unused.
6.0
Anonymous
Pleasant
08-11-2017
Good Value.
Pros: Good location and quiet.
Cons: There were multiple guests waiting for breakfast before 7 am. The time can be moved to 6 or 6:30am?
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was the best
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: last min hotel
Cons: no it was awesome
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and roomy
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: Nearly the entire experience. I willl commend the staff for being very accommodating, but inexperienced
8.0
Anonymous
Very Good
08-11-2017
Pros: It had a small kitchen and seating area ...
Cons: Slipped in bath tub.. Floor was very slippery ... informed staff during check out next day.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Check in and check out staff person was delightful. The room was quiet.
Cons: The provided breakfast during the weekend reminded me of a hog trough feeding area! My wife and I went to Denny's for breakfast On Saturday and Sunday. Monday morning breakfast was much better. Plenty of room for seating and great selections.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel employee was super friendly and checked us in made us feel very welcomed, definitely stay there again. Rooms we're amazing and breakfast buffet was a great bonus thank you for making our stay wonderful
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Price and Location.
Cons: They ran out of bath towels and then acted like we were crazy to want a towel for a shower. Also, at night they let some motorcycle guys work on their bikes all night long. They were revving the engines all night long.
8.0
Anonymous
Very Good
08-11-2017
Pros: Convenience to freeway. Breakfast was pretty good.
Cons: I thought the regular price for one night's stay was too high for the room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was in a good location and suffice the star rating is was advertised at. Liked the comfortable beds and cleanliness.
Cons: Everything was good.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean, spacious, friendly
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: It was right off the interstates and close to shops and restaurants.
Cons: We did not get clean towels and had to call the front desk and have them delivered in the morning.
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice breakfast ... !!!
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Good value. Clean rooms. Decent breakfast. Good choice for the price.
Cons: Not the best location
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location
Cons: Front desk was not well staffed
1.0
Anonymous
Very Poor
08-11-2017
Pros: Price
Cons: I didn't like a lot. The staff was awful and failed to fix an issue I called about. Loud neighbors all night long equates to the worst sleep and the most awful experience.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location
Cons: Breakfast was very limited
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was nice. Easy access to freeway and shopping. The hotel was quiet.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Quiet hotel and room, comfortable bed..makes for a very restful stay.
Cons: Pool was small and smoking was ALLOWED. ..cigar..did not see signage indicating otherwise..
1.0
Anonymous
Very Poor
08-11-2017
Pros: Breakfast
Cons: This is not a 3 star 8 rating hotel, the worst Marriott I have stayed in, the pool area is small, we had to wait 1/12 hrs for it to be cleaned upon checking in at 4 p.m , shredded cushions on chairs, hallways were filthy! Not family friendly!
8.0
Anonymous
Very Good
08-11-2017
Pros: Good breakfast
Cons: Pool is too small for the size of the hotel, literally the size of a backyard pool and there are no exaugast fans in the bathrooms. Other than that, the room was great.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location. Good breakfast. Room very comfortable.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The room was large. The bed was comfortable.
Cons: The wi-fi was awful. When it actually worked, it was really slow. The direct TV / cable kept cutting out. It'd stay stuck for 15-30 minutes and then come back on for 1-5 minutes.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The friendly staff and the location
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location was ideal. The bed was comfortable. A
Cons: The breakfast was OK; the seating was cramped in the dining room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was perfect - friendly staff, great comfortable room, clean, great breakfast, good WiFi, convenient location!
Cons: Nothing comes to mind
9.0
Anonymous
Wonderful
08-11-2017
Pros: It was centrally located for all had to do while in Arizona
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Fast check-in, perfect room location, room is clean and spacious.
Cons: The breakfast was minimal, they've had more before so was a lil disappointed with that.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The breakfast.
Cons: The property itself is nice, but the area around the hotel is becoming more and more questionable.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff. Breakfast.
Cons: Nothing but goodness.
8.0
Anonymous
Very Good
08-11-2017
Pros: The breakfast is great and the room size is large
Cons: The receptionist at check in was not the friendliest
10.0
Anonymous
Exceptional
08-11-2017
Pros: Front desk clerks very friendly
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great shower. Close to airport. Decent amount of room.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Fantastic stay. Great staff. Great breakfast. I highly recommend this hotel
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Good bed
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great Staff, Consistent breakfast
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Great location, big room with couch, kitchen area, etc.
Cons: Bathroom was old and gross, even my kids were not wanting to shower with rusted out/molded tub drain. Toilet was no better, dirty and old.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The continental breakfast was delicious! A wide variety of options that fit my husband's vegan lifestyle as well as my own vegetarian diet. Fresh, hot food all day no matter what time we went to breakfast and a good selection of grab-and-go items also.
Cons: Both seating areas outside the hotel had smoking areas so there was no where to sit outside that wasn't smoky if you were a non-smoker.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was amazing. Bed was super comfy, love the pillows. Tv was perfect size. Best hotel in the area hands down.
Cons: Noise level was very high
1.0
Anonymous
Very Poor
08-11-2017
Pros: The location.
Cons: I will NEVER recommend this nasty hotel. I have never had to request the house keeping to come in and re-clean the room after we checked in. Filthy toilet that was NOT cleaned, carpets not vacuumed at all. Didn't even have clean towels!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and well appointed
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very nice breakfast
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was very friendly! Decor was lovely and fitting to Tempe. Breakfast was very nice! Hot Chocolate Bar was amazing!
Cons: I do wish the bathrooms had a vent, and that the room was a little bigger-- a bit tight for 4 adults and all their luggage! :)
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