Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This modern and trendy property is centrally located within walking distance of the University of Arizona. The minimalist guest rooms are spacious and well designed.
Smoke free premises. 154 units. 7 stories, interior corridors. Bath: shower only. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 310 guests
Showing reviews 1 - 5 of 50
10.0
Marcos
Exceptional
young couple
06-19-2017
Pros: Everything was wonderful and clean staff was amazing and helpful
Cons:
9.2
Visitor
Wonderful
family with young children
06-19-2017
Pros: Nice bed. Good pillows.
Cons: Bad alarm clock. Shampoo was messy in shower.
2.5
Anthony
Poor
young couple
06-08-2017
Pros:
Cons: There was a fire alarm several times.
10.0
Keith
Exceptional
young couple
06-04-2017
Pros: We were so pleased with everything about aloft. We loved the view. All the new furniture as well as the outdoor furniture, the bar and bar keeper was excellent and absolutely had the best experience in a hotel that we've had in a long time.
Cons: Maybe the price of the room per night could HV been a little lower
7.9
Laurel
Good
solo traveller
05-30-2017
Pros: Comfortable beds and great blackout curtains
Cons: Pool was small and shallow. The shower had a lot of calcium deposit areas and made it seem not as clean
7.1
Heather
Good
family with young children
05-26-2017
Pros: Convenient distance to the University of Arizona & friendly staff
Cons: Wish there was more outdoor ambiance/access
8.3
Steve
Very Good
young couple
05-25-2017
Pros: Conveniently located in heart of Tucson, near UofA and Old Tucson.
Cons: Nothing in particular. It is a European boutique style hotel.
6.3
Sharman
Pleasant
young couple
05-23-2017
Pros: View from my window was great. Some of the decor was fun.
Cons: I was disappointed. The lobby was underwhelming. Those "high ceilings" in the room not so high. The wifi hard to connect to, which is important. And little things--only one chair but two desks, only one coffee cup for two people? I am hoping right now for complimentary coffee in the lounge but am prepared to have to pay for that. I hardly ever whine about hotels. I guess my expectations were raised by the description and the higher price than where I usually stay.
6.7
Adam
Pleasant
review category group of friends
05-22-2017
Pros:
Cons: No airflow in the rooms if you blow up the bathroom it turns into a gas chamber death camp
7.9
Cindy
Good
young couple
05-22-2017
Pros: Friendly staff
Cons: Carpet needed to be replaced.
9.6
Tiana
Exceptional
young couple
05-22-2017
Pros: The staff was very nice! I love that u can get to your room in the elevator from the parking garage without having to go through the office
Cons:
7.5
David
Good
solo traveller
05-13-2017
Pros:
Cons: No room service
7.9
Madalyn
Good
solo traveller
05-08-2017
Pros: Blackout shades made it easy to sleep
Cons: Couldn't figure out how to turn air conditioning up.
10.0
Marjorri
Exceptional
young couple
05-07-2017
Pros: Everything , everybody was friendly and it felt homey
Cons: Nothing to dislike
9.6
Ross
Exceptional
family with young children
04-22-2017
Pros: Staff, pool table, workout room
Cons: The towels looked old. Carpet needs a deep cleaning.
6.7
Jessica
Pleasant
solo traveller
04-21-2017
Pros: I love aloft hotels, convenient, fast and always offers what I need.
Cons: My room appeared to have had recent work done on it but not finished and the ceiling looked awful with weird indents and bad paint job/spackle? Front desk was understanding but did not understand when I asked for room change. For 170 a night, I would like a room that looks like it's worth it.
9.2
Raj
Wonderful
solo traveller
04-11-2017
Pros: Friendly staff, nice rooms, decent bar.
Cons: Pathetic coffee in the room (yuck).
10.0
Christy
Exceptional
family with young children
04-07-2017
Pros: The lobby of this hotel is open space and super fun. It is within walking distance of the campus which is great and the reason we stayed. I would absolutely stay here again - it was safe, high quality, great ambiance, nice bar, fun for the family. My daughter was visiting the UofA campus and this was a great place for us to see and visit the school from - all the other hotels are miles away and in a yucky environment. Oh and free parking!
Cons:
3.8
Anonymous
Poor
family with young children
04-05-2017
Pros: Free underground parking. A must in the hot Arizona sun.
Cons: First the room - it seemed tired (and small). The light for the bathroom/shower area was literally on the bathroom door jamb so when you closed the door it hit the light switch - surprised that passed the building inspector. No way to turn light to toilet shower area on without the sink area as well - this matters because it created a lot of light in the room so when someone else is sleeping, you wake them up if you get up earlier. Oh - did I mention a big hairball on the floor of the shower? Yeah, that was really disgusting. Makes me wonder what else in the room wasn't cleaned properly...
So, ready to the start the day with breakfast in the lobby? Well, the breakfast food was literally inedible. Ordered breakfast and could not eat it. It was a joke. Served on a styrofoam plate with plastic utensils by someone who seemed completely uninterested. I am not kidding when I say that I threw it in the trash. I took a picture of it first to show my wife because it was so unappetizing looking.
6.7
Anonymous
Pleasant
young couple
03-27-2017
Pros: Very nice bathroom and shower.
Cons: The cost was way too high for what you got. And the elevator lights were obnoxious.
9.2
Robert
Wonderful
solo traveller
03-27-2017
Pros: Room was great. Bed is comfortable. Bathroom superior. The vibe is great in the lobby.
Cons: The coffee maker in the room was bad. Made pretty bad coffee and leaked. Upgrade please! It feels a little like a dorm when walking down the hall to the room.
9.2
Anonymous
Wonderful
family with young children
03-22-2017
Pros: The bed was very comfortable and I have a bad back so that is saying a lot. It was very clean and sleek. The decor was like walking into IKEA.
Cons: There need to be more hooks in the bathroom area. There is no place for the hand towel, bath towels, bathing suits, etc.
10.0
Sharon
Exceptional
solo traveller
03-04-2017
Pros: The location was good and amnetities were very nice.
Cons: Nothing
8.8
Christopher
Excellent
solo traveller
02-16-2017
Pros: Room and bathroom comfortable
Cons: Food offering
9.2
Denise
Wonderful
solo traveller
02-15-2017
Pros: Accessible shower was awesome and accommodated my broken foot. Beautiful views of Sam Hughes area and UofA - great location. Colorful and lively atmosphere.
Cons: European designed rooms are a bit sparse but functional. Missed having a bathrobe. Never did find the pool - better signage?
7.1
Daniel
Good
solo traveller
02-08-2017
Pros: View
Cons: The bar area was small
8.3
Anonymous
Very Good
solo traveller
02-04-2017
Pros: Clean, quiet in the room, very comfortable bed with plenty of pillows. Great location, with public tram, nice Vietnamese restaurant and a bagel shop in close walking distance.
Cons: Aloft could provide a welcome card in he rooms explaining breakfast and snack bar logistics, room cleaning options, checkout procedure, etc. Everything is left up to somewhat overworked front desk staff to explain to each guest.
I was there at a peak time, but still found the price high for the value compared to other Tucson hotels.
9.6
Martha
Exceptional
young couple
02-04-2017
Pros: All in all very nice and centrally located.
Cons: Please have WXYZ make sure of rooms who are charging. I am assuming they swipe the room key so as to charge the proper room. I had an $8.00 charge for beer on my bill and we never used that venue. But it was credited. Still was slightly inconvenient. Assumed if I had bill emailed it would be accurate. So when I checked bill found discrepancy. Guess I'll have to check at front desk before leaving. Inconvenient.
9.2
Ashley
Wonderful
solo traveller
02-01-2017
Pros: Friendly staff, great breakfast bar and snack area, free awesome coffee, free wifi in the room, and nice comfortable room.
Cons:
10.0
Lynn
Exceptional
review category group of friends
01-31-2017
Pros: Comfortable
Cons: HAVING TROUBLE WITH THE BILLING!!
7.9
Family
Good
family with young children
01-30-2017
Pros: Clean property & super convenient to U if A campus.
Cons: No jacuzzi on-site & no dresser in room or other place to store closet that weren't hanging in closet!
10.0
June
Exceptional
family with young children
01-27-2017
Pros: Everything was great at the aloft
Cons:
10.0
Walter
Exceptional
solo traveller
01-23-2017
Pros: did not use their breakfast bar other than the coffee. Enjoyed the lounge, newspapers provide free parking and rooms, beds etc. were class A.
Cons: all is well
10.0
Janelle
Exceptional
review category group of friends
01-23-2017
Pros: I slept like a baby in the bed
Cons: The capet was coming up from the floor.
6.3
Tcfaughn
Pleasant
family with young children
01-17-2017
Pros: When I made the original reservation there 2 teenagers traveling with us.Days later there were 3 teenagers so I needed to add a room so I called reservations and explained we needed ajoining rooms because our kids would be sleeping in one room adults in the other.The young women on the phone was so nice and assuring we would have adjoining rooms.The bar is small but good spot to grab a drink.Refuel had alot of snacks and such.The breakfast burritos were super good.The double Queen room was spacious and clean.Restrooms downstairs were also very clean.Staff seemed nice.
Cons: Upon check in we realized we were not going to get ajoining rooms.NOT OK at all.My kids ended up a couple doors down on the opposite side of the hall.My oldest is 17 so that was the only reason I didn't call the management.Not impressed with our room that faced Speedway alot of traffic noice and view sucked.The pool was very small.i guess I was expecting too much and was really disappointed after our check in.I wouldn't suggest this place for families.
9.2
Constantin
Wonderful
solo traveller
01-16-2017
Pros: Good location close to the University Campus and University Medical Center; free wifi; underground parking; business center; fitness center; guest laundry (on a 6th floor)great mountain view from the room (ask for a room on a upper floors, - 5th or higher with an odd number); BOCA Tacos Y Tequila - probably the best tacos in Tuscon - is just around 1 mile from the hotel on the same E Speedway Blvd (http://bocatacos.com/)
Cons: Aloft concept of breakfast (no buffet, need to pay for each item)
Rooms have two desks, it would be much better if one of them is replaced by an comfortable arm chair...
8.3
Ashlee
Very Good
young couple
01-16-2017
Pros: The hotel in general was stylish, modern and updated.
Cons: The shower wasn't super clean, the sink was clogged, and the heater woke me up twice in the middle of the night due to an incessant creaking sound.
10.0
Obc
Exceptional
solo traveller
01-12-2017
Pros: liked the vibe of the place, great wifi, friendly and helpful staff. comfy bed. oh and free coffee downstairs.
Cons: not a dislike, but mildly amused that the elevator was referred to as "the lift" in laid back, informal Tucson, AZ.
10.0
Sultan
Exceptional
young couple
01-10-2017
Pros: the staff
Cons: nothing
8.3
Melissa
Very Good
family with young children
01-07-2017
Pros: The staff was very friendly and helpful. The location of the hotel to restaurants and the University was excellent. It was fun to have the pool table on the first floor near the bar area.
Cons: The ceiling in our room had an unfinished look to it, it was to support the "loft" feel of the hotel, but I found it looked like it was under construction. Also the carpet was quite warn in the entry to the room and did not match the rest of the room.
7.5
Jason
Good
family with young children
01-03-2017
Pros: Great value for the money. Great views from the upper floors on either side of the property of surrounding mountain ranges. Good location with easy access to University, downtown, Mt Lemmon.
Cons:
9.6
Krista
Exceptional
young couple
01-01-2017
Pros: The bartender and front desk staff were incredibly nice, welcoming and helpful. The hotel is within walking distance of a lot of restaurants as well as the AZ university stadium and the facilities were beautiful. The bar was well stocked and had excellent beers on tap. Love the shampoo and soap dispensers they keep in the shower - very convenient! The shower was also very large and that's something you don't always find. Overall the whole place was clean and sparkling, and very welcoming. Definitely will be staying at Aloft chains in the future!
Cons: Gotta figure out the lights, they're energy saver, so you have to flip a switch to get room lights to work. The shower head was sub par and there was no fan in the bathroom. And there was nothing complimentary for breakfast - even just a can of soda cost more than $2!
7.9
Zulema
Good
family with young children
12-29-2016
Pros:
Cons: There is no security when accessing from the parking on the basement. Anybody can get to the basemente and then get to the rooms' aisle by the elevator.
10.0
Paula
Exceptional
family with young children
12-29-2016
Pros: Love staying here. They have it all and take dogs!! Thank you Aloft!!!
Cons:
9.2
Rebecca
Wonderful
young couple
12-29-2016
Pros: I liked the $5 voucher for not using maid services. The refrigerator and complimentary bottled water. Rooms were very well laid out.
Cons: The kitchen was not open on Christmas but understandable. We could not enjoy our own bottle of wine in the lounge.
5.8
Allyson
Okay
young couple
12-28-2016
Pros: It was different - kind of metro.
Cons: Things look worn out. The carpet in the halls were worn and stained. There was a bullet hole in the window of our room
9.6
Ricardo
Exceptional
solo traveller
12-26-2016
Pros: Cleanliness
Cons: Perhaps a dog barking dirong the night close to my room
10.0
David
Exceptional
young couple
12-26-2016
Pros: I liked it all it was a very comfortable stay.
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