Located a short drive from Tucson Mall, this newly renovated hotel is ideal for guests wanting a weekend shopping getaway.
Smoke free premises. 86 units. 3 stories, interior corridors.
Cons: The air conditioning was very loud during night. Stuffy if wasnt on.
9.6
Michelle
Exceptional
family with young children
09-09-2016
Pros: Location
Cons:
9.6
Loren
Exceptional
young couple
09-06-2016
Pros: All but location.
Cons: Too far from freeway, buried in an auto mall.
4.2
Joan
Disappointing
family with older children
08-30-2016
Pros: The hot breakfast was a nice experience. It was nice having a refrigerator AND microwave oven in the room.
Cons: The sofa was very badly stained from an unknown source. When the hide-a-bed was extended we found urine stains on the mattress. The king bed mattress was extremely uncomfortable. The wi-fi connectivity worked acceptably but the bandwidth was so limited that it was unusable. The cable box was plugged into a switched outlet so we could only watch television when we had the entry light turned on. Noise insulation between rooms was so poor that we could hear all of the activities of those staying in the rooms above and beside ours.
2.9
Uhappy
Poor
review category group of friends
08-24-2016
Pros:
Cons: Cigarette burn in curtain. broken toilet , no premium channel as promised room is old popcorn ceilings, need remodel very badly
9.2
Duane
Wonderful
mature couple
08-23-2016
Pros: breakfast were t excellent
staff was great especially Mikol
Cons: some repairs needed
10.0
Ulrich
Exceptional
solo traveller
08-23-2016
Pros: Very nice staff on all levels
Cons:
7.1
David
Good
family with young children
08-12-2016
Pros: Fairly good breakfast. Close (2 blocks) to a mall with a very good food court. Pool opens at 7:00am.
Cons: My wife is very sensitive to smells and the smells were atrocious. We stayed on 2 different occasions. Once the bathroom stunk so badly they had to come up and clean it before we could stay in the room. The second time the smoke smell was so unbearable (in a "no-smoking" motel!) they had to put a machine in the room for an hour while we were out eating just so we could endure it.
9.6
Carol
Exceptional
family with older children
08-11-2016
Pros: Rooms were very spacious, nicely decorated, newly renovated. Very attractive. Very quiet. Ample parking.
Cons: Beds were a little too soft. We are vegetarians and found their breakfast to be inadequate----fortunately there was a Jamba Juice a block away and so we ate there.
10.0
Robert
Exceptional
mature couple
08-11-2016
Pros: Excellent room! Enjoyed the breakfast buffet, overall enjoyed the stay! Would consider returning in the future when we travel this way again.
Cons: Unfortunately, the floor above us wasn't sound proof, we could hear the neighbors walking across the floor constantly, kind of noisy and annoying. Otherwise, everything else was good :)
9.2
Michael
Wonderful
mature couple
07-24-2016
Pros: I was allowed early check in to accommodate my appointment by staff. Really appreciate their assistance.
Cons: Bathroom ceiling had mold painted over. Nats were coming out of the sink.
6.3
Manuel
Pleasant
family with young children
07-20-2016
Pros: Very friendly staff and great breakfast.
Cons: Not enough room in the eating area. Room was warm, it was cooler out in the hallway, if sleeping in the hallway was allowed we would of done that. Reported to the desk that the AC wasn't working didn't really help.
9.2
Walter
Wonderful
solo traveller
07-14-2016
Pros: Room was comfortable and secure. Beds were above average. Air condition was the best I've ever had in a room. Location was great and I felt secure. Lots of eating places in vicinity, including In-n-Out burger, chick-fil-a, Cheesecake Factory, BJs Brewhouse, and many more.
Cons: Breakfast was fair to average. Limited assortment of items. Plenty of breads. No half and half for coffee. No water....had to bring your own.
10.0
Jaru
Exceptional
family with older children
07-13-2016
Pros: I loved the beds.. soo comfy
Cons:
5.4
Anonymous
Fair
solo traveller
07-11-2016
Pros: Booked this suite as a gift for my son. Booked through book.com
Cons: I did not get what I thought I was getting -- a king suite with jacuzzi (hot tub) and thought I paid for. This was an uncomfortable studio suite wth a queen? bed. Maybe I didn't do the booking right.
2.5
Myriam
Poor
family with young children
07-06-2016
Pros:
Cons: The room had dirty sheets, hair on the pillows, the room smelled really bad, and the AC did not work.
After I complained they said I wouldn't be charged because I didn't stay but they still charged me for a day for cleaning. They should of cleaned it before we stayed...Luckly I paid with my CitiCard and I am getting reimbursed.
10.0
Carlos
Exceptional
family with young children
07-06-2016
Pros: Excellent service and a very comfortable stay.
Cons: The breakfast room is just a little small which makes it a little crowded at times .
9.6
Dweller
Exceptional
solo traveller
07-04-2016
Pros: Cleanliness, amenities, extra spacious room with a small office desk and small sofa with leg rest, coffee maker, shower setting was just right, nice bed, clean, no smoke odors, room was very comfortable, free breakfast offered many choices and was delicious.
Cons: Nothing to say here. I enjoyed my stay.
7.5
Anonymous
Good
family with older children
06-22-2016
Pros: Breakfast was great. Room was clean and comfortable.
Cons: Pool needed skimming. Carpets need changed out.
7.5
Anonymous
Good
family with older children
06-22-2016
Pros: The room was clean and the beds comfortable. The breakfast was so so. No meats when I went through. Coffee was hot.
Cons: The A/C should have been colder. Upon arrival it was set to 74 and it seemed the room was at least at 80. Once turned down to 60 it took the rest of the night to get it to around 75.
9.2
Terry
Wonderful
mature couple
06-21-2016
Pros: Nice little fridge with decent sized freezer as we transition from winter home to summer home.
Cons:
7.5
Amelia
Good
family with older children
06-20-2016
Pros:
Cons: The suites air condition is not strong enough for the heat outside and having a big family in the inside. During the day the room gets very warm.
10.0
Dweller
Exceptional
solo traveller
06-10-2016
Pros: The room had an office space, which was a pleasant surprise. Lots of room, more than I expected. The staff, including Miguel, were very helpful and courteous. The location was perfect for my needs and is also close to everything you'd need when taking a trip. Lots of parking. The free breakfast had lots of choices and everything looked fresh. Great place to stay.
Cons: Nothing to add here. I enjoyed my stay.
7.9
Eric
Good
solo traveller
06-07-2016
Pros: A good basic hotel room.
Cons:
10.0
Gerardo
Exceptional
family with older children
06-06-2016
Pros: excellent service, the rooms where very clean. Breakfast was a plus.
Cons: n/a
8.0
Verified Hotel Guest
Very Good
Family with Young Children
06-01-2016
Pros: Close to attractions. Quiet hotel because car dealers are closed.
Cons: Breakfast was ok. Eggs needed to be cooked longer, were runny. More choices for breakfast. People should not be able to smoke by the pool and parking lot needs to be bigger. Sink should be in bathroom.
10.0
Heiko
Exceptional
review category group of friends
05-23-2016
Pros: Very helpful staff. Nice pool and hot tub. Location in walking distance to several restaurants.
Cons:
10.0
Ramona
Exceptional
family with older children
04-10-2016
Pros: Large, clean room with comfy bed and good breakfast. Good for my short stay.
Cons: It was right next to car dealerships but close to restaurants and shoping.
8.8
Anonymous
Excellent
mature couple
04-09-2016
Pros: shopping mall in walking distance
Cons: relatively noisy air conditioning. quiet neighborhood
6.3
Dennis
Pleasant
mature couple
04-07-2016
Pros: Location was very convineant to everything
Cons: Bad water leak under sink. Repaired but left nasty mildew smell in the room. we just dealt with it. Toilet flapper kept hanging up so we had to jiggle the handle. Had to complain that elevator smelled like puke and floor was all sticky.
9.6
Suzanne
Exceptional
mature couple
04-05-2016
Pros: nice and quiet and very clean!
Cons: The continental breakfast was good but crazy crowded with the layout of the kitchen. I'd rethink the traffic flow :)
9.2
José
Wonderful
family with older children
03-16-2016
Pros: I really liked the quick exit by Oracle Road and proximity to the Tucson Mall
Cons:
6.3
Ozusukcan
Pleasant
mature couple
03-13-2016
Pros: Great location, very comfortable beds
Cons: Ground floor room and TERRIBLE noise of footsteps from the room above. I have never experienced this so bad in many cheaper motels.....I would NEVER stay here again (on the ground floor) esp. At $100+ for a week night!
8.3
Anonymous
Very Good
young couple
02-18-2016
Pros: The free breakfast was nice. We had multiple options and it was quite yummy. All kinds of options from warm to cold foods. They had buyable art on the walls, which were very nice. It was clean, modern enough and bigger than I thought and we had only 1 king size bedroom. The bed was super comfortable, easy to fall asleep in. And that's usually not the case for me. Just what we needed after a long day/night out.
Cons: Thin walls and I think a vending machine was needed. There are not many carbonated drink options so could be limited for some. Also I think they share some of the parking spaces w/ the dealership next door. So late at night, it can be very hard to find a parking spot. But in the day it is fine, I think it was just because we came back really late.
7.9
Suzanne
Good
mature couple
01-27-2016
Pros: Great pillows and bed!
Cons: Cookie crumbs all over chair in sitting area, water damage and mold in bathroom, cracked sink in vanity area. Room just looked a bit shop worn.
9.2
John
Wonderful
mature couple
01-08-2016
Pros: It was comfortable and clean - a good value for a 3 star. The breakfast was good and the staff was friendly and helpful.
Cons: The rear door didn't work, and that required walking around the building. No breakfast was included online, which I think has to result in fewer bookings? A breakfast was offered upon arrival??
4.2
Cynthia
Disappointing
family with young children
01-03-2016
Pros: Free WiFi
Cons: Dirty carpet in the room and halls. Linens had not been changed on sofa bed, the extra blanket was used (not laundered). Very wrinkled duvet cover and pillow cases. No extra pillow case for the extra pillow. Refrigerator smelled strongly of some past pizza. There were pizza sauce stains on wall and mattress of sofa bed. Walls too thin. Could hear the kids next door yelling and playing until one in the morning. Bathroom tub, tile walls need to be updated.
5.4
Traveller
Fair
young couple
12-27-2015
Pros: Good location next to the Mall and Highway
Cheap
Friendly Stuff
Cons: The is a budget hotel, so don't expect much.
Old
Dirty
Smelly
Pictures are not accurate
10.0
Ana
Exceptional
review category group of friends
12-24-2015
Pros: The staff was so nice the entire time we were there and accommodated us with our early check in time. The room was extremely clean and we enjoyed our stay. I feel as though it was an amazing price and the hotel is phenomenal.
Cons: No complaints at all. It was all great.
7.9
Ross
Good
mature couple
12-24-2015
Pros:
Cons: The hotel need more English speaking personnel,very hard to understand someone with broken English especially when asking for directions
9.2
Carlos
Wonderful
family with young children
12-24-2015
Pros: check in-out rapido
Cons:
5.8
Gary
Okay
family with older children
12-18-2015
Pros: Rooms were nice. Staff was helpful. Breakfast was good.
Cons:
9.2
María
Wonderful
family with young children
11-03-2015
Pros:
Cons: They charge in my credit card that i used to make my reservation
9.2
Anonymous
Wonderful
family with older children
10-28-2015
Pros: first floor room
Cons: found trash inside the desk drawer
no sign of don't disturb was available
password for internet did not workGood location
5.8
Heather
Okay
family with older children
10-11-2015
Pros: Comfortable and quiet
Cons: Shoddy remodeling job makes rooms look cheap. Elevators not marked on room floors.
9.6
Chris
Exceptional
mature couple
10-05-2015
Pros: Clean, nice breakfast
Cons:
10.0
Jaime
Exceptional
Traveling as Couple
09-29-2015
Pros: Love Tucson, always great to come home
Cons:
10.0
Rebecca
Exceptional
family with older children
08-24-2015
Pros: The pet friendliness and overall staff everything!
Cons:
4.6
Mary
Disappointing
family with older children
07-28-2015
Pros: Location
Cons: The other guests were all Spanish speaking, were rude, pushing. They had no respect for anyone unless you were Hispanic or Hispanic speaking.
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