Sparkling fountains, courtyards and an upscale Mediterranean style enhance this property located at the entrance of the airport. All poolside units include a balcony or patio.
Smoke free premises. 150 units. 2-3 stories, interior corridors.
valet laundry, airport transportation, room service, area transportation-within 1 mi.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 128 guests
Showing reviews 1 - 5 of 50
8.8
Patricia
Excellent
family with young children
09-11-2016
Pros: Staff was very nice & helpful. Truly enjoyed the pantry.
Cons: We had problems with the door to our room. From the inside we could exit easily, but when we tried to get back in the door would stick to a point where we had to push it with our feet.
10.0
Suzuki
Exceptional
young couple
09-09-2016
Pros: We spent the last day of Tucson trip. Very good kindness staff and good roooms. And having fun of drinking Tucson beers.
Cons:
9.6
Anonymous
Exceptional
solo traveller
08-28-2016
Pros: It was comfortable and peaceful.
Cons:
10.0
Chelsea
Exceptional
Business Traveler
08-23-2016
Pros: They have excellent customer service and try to upgrade me each visit.
Cons:
10.0
Esgardo
Exceptional
Business Traveler
08-22-2016
Pros: Customer service clerk
Cons: No
5.0
Jo
Fair
family with older children
08-21-2016
Pros: Bathroom had hair on the floor. Room had to be recleaned.
Cons: Wallpaper coming off wall, tile floors cracked
8.8
Alicia
Excellent
family with older children
08-16-2016
Pros: The bed was my happy place.
Cons: The sink was inside the bathroom. I like the sink outside the bathroom.
8.0
Ron
Very Good
08-13-2016
Pros: Very clean, very secure, no one gets in the hallway to the rooms without a key card unless someone let's them.
Cons: Breakfast was not included. $13.00 is a little too much for eggs.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
08-10-2016
Pros:
Cons: They charge to me card a breakfast, and i didn`t have breakfast in the hotel
8.8
Antony
Excellent
family with older children
08-07-2016
Pros: Bed and pillows were soft and snuggly. Easy distance to the PIMA which was the main purpose for our visit.
Cons:
7.1
Ey
Good
solo traveller
08-02-2016
Pros: Good breakfast, convenient location, staff very pleasant.
Cons: A little older hotel, rooms could use some fixing up. All of the doors slam shut when let go, made for a noisy stay when other patrons were in and out of their rooms letting the doors slam.
10.0
Ewa
Exceptional
mature couple
08-01-2016
Pros: great breakfast - waffles, oatmeal, fresh fruit as well as eggs, bacon and sausages. Lovely swimming pool - a real life saver when you visit in July when temperatures reach 110F. Great location - right next door to the airport.
Cons:
5.8
Robert
Okay
solo traveller
07-28-2016
Pros:
Cons: The air conditioning when out at 830pm and was out all night. Tucson AZ over 100 degrees and 90% humidity
8.3
Douglass
Very Good
mature couple
07-25-2016
Pros: Location, shuttle service, restaurant was GREAT
Cons: Layout confusing, need signs that indicate room numbers outside the building, not just south or north and west wing. Also, signs showing where elevator is accessed which is in the center but only figured out from room emergency map
9.0
Verified Hotel Guest
Wonderful
Business Traveler
07-11-2016
Pros: The hotel was very convenient to the airport. It was very clean and up to date. The staff was kind and responsive.
Cons: We had very noisy neighbors. I should have called the desk so they could get it resolved, but my co-worker was asleep and I didn't want to wake her.
8.3
Jeff
Very Good
mature couple
07-09-2016
Pros: Beautiful grounds and lobby and pool area
Cons: No soap, went a long way to get to room
10.0
Sherry
Exceptional
mature couple
07-01-2016
Pros: the eggs were great, the pool was nice , R&R grill
Cons: got me
10.0
Benjamin
Exceptional
Business Traveler
06-21-2016
Pros: I stay here frequently. Always a pleasant stay.
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
06-20-2016
Pros: Location is great. Staff was very friendly.
Cons: They offered us cleaning every 3 days and $30 worth of vouchers, an offer that we accepted. Our room was cleaned daily for the first 5 days and untouched the last 3 days. We did not receive any vouchers.
10.0
Rebecca
Exceptional
mature couple
06-13-2016
Pros: We chose this hotel while on a road trip across the country via our car. Although this hotel is located near the airport, we heard only one plane. It was a quiet and convenient location. The property is well kept and very lovely. Although the bathroom was small, the main room was spacious, clean and neat. And, most importantly, the beds were very comfortable. We enjoyed our brief stay.
Cons:
10.0
Karen
Exceptional
Traveling as Couple
06-11-2016
Pros: they had a bar
Cons: the swimming pool and the lights by the swimming pool were off and no free breakfast.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
05-31-2016
Pros: the price, by far. nice large room with 2 queen beds.
Cons: would have been nice if the rate came with breakfast.
8.8
Lloyd
Excellent
solo traveller
05-30-2016
Pros: Nice bar/restaurant on site, excellent breakfast. It's an airport hotel so it's a bit out of the way, but in return for the drive you get a lot for your money. I'd stay there again.
Cons: Nothing to speak of.
1.0
Christopher
Very Poor
Family with Young Children
05-24-2016
Pros: Nothing absolutely the worst hotel I've ever stayed in!!!!
Cons: Staff, service, parking, lack of accommodations, room smelling like cigarettes and marijuana! You name it, all across the board the issues were there, the worst hotel I've ever stayed at, if I could i would get my money back! Beyond ridiculous!
4.0
Verified Hotel Guest
Disappointing
Traveling as Couple
05-17-2016
Pros:
Cons: There was a giant bug in the bathroom at 4 in the morning. It was too late to ask to switch room. I was completely disgusted.
7.0
Verified Hotel Guest
Good
05-10-2016
Pros: Front desk staff was great
Cons: Still priced a little too high. By $10
10.0
Verified Hotel Guest
Exceptional
05-10-2016
Pros: Convenient, Clean and Quiet
Cons: Nope, it was perfect!
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
05-09-2016
Pros: The staff is friendly and welcoming. The room is clean. Love the free Wifi.
Cons:
9.0
Steven
Wonderful
Solo Traveler
05-05-2016
Pros: Clean and quiet
Cons: No....completely satisfied.
10.0
John
Exceptional
Family with Young Children
05-05-2016
Pros: Staff tries to accomodate your needs.
Cons: No
8.0
Verified Hotel Guest
Very Good
Family with Teens
05-03-2016
Pros: Very clean room, nice grounds, VERY convenient to airport
Cons: We were right next to door leading outside which was very loud every time someone entered or exited
10.0
Verified Hotel Guest
Exceptional
Business Traveler
05-02-2016
Pros: always a pleasure to stay here.
Cons:
9.6
Ronald
Exceptional
mature couple
04-29-2016
Pros: Housekeeping did an excellent job.
Cons:
10.0
Henri
Exceptional
mature couple
04-19-2016
Pros: The room was very nice and clean! The parking was a challenge, but nothing to get upset about. We did not hear any airplanes, which was super nice. ( I was kinds concerned about this from other reviews I read) Your housekeeping service was more than adequate, although the last day we were there, they were pretty persistent at the door. Finally, had to put the "come back later" sign out! Missed breakfast both days, but lunch was awesome! We all enjoyed the food, service was a bit slow, but the food more than made up for it!
All in all, we had a very enjoyable stay and look forward to returning!
I would most certainly, recommend this property!
Cons:
5.0
Verified Hotel Guest
Fair
Group Traveler
04-18-2016
Pros: Staff was friendly
Cons: I booked a room for double occupancy, it was me and my daughter, and a friend and his daughter, but they gave us a king size bed only, so my coworker was forced to sleep on the floor. It would have been nice if we would have had the option for 2 beds.
6.0
Steve
Pleasant
04-18-2016
Pros: Hotel was nice and clean...well maintained
Cons: We booked 2 rooms for one night..each room was in the exact same position in two different wings...right beside the entrance door to the outside which was used extensively by guests and employees most of the night..just seemed odd to me that we got both
7.9
Kerry
Good
mature couple
04-16-2016
Pros: The outdoor interior was very pleasant
Cons:
10.0
Lisa
Exceptional
04-14-2016
Pros: All of it
Cons: Takeing to long to get deposit back on card
10.0
Arthur
Exceptional
04-13-2016
Pros:
Cons: small bathroom and we could hear everyone coming and going...we were the first room at the entrance
10.0
Lisa
Exceptional
Solo Traveler
04-13-2016
Pros: I like that the room was secluded and very nice kept. They were cool about giving me time to leave when it came to check out.
Cons: They have not given me my security deposit back on my card yet
10.0
Chelsea
Exceptional
Business Traveler
04-12-2016
Pros: The staff are great. So welcoming and friendly. They always find a way to engage in conversation, whether it's a funny saying on your shirt or what you are doing while you are in town. That is what keeps me coming back to this hotel. And comfy beds.
Cons: This was the first time I stayed in a room at this hotel that was not as high quality as usual. It smelled of smoke but I didn't notice after a while and cracking the window. The sink drain was very slow and the sink water was cloudy.
6.7
Mary
Pleasant
mature couple
04-10-2016
Pros: Breakfast was superb. Staff friendly.
Cons: They assigned us to a room that was already occupied by another couple. We met them at the door as they were leaving the room and we were about to use the door key to enter. Then they moved us to another room that had a connecting door. Every word said by the people in the room next to us with the connecting door was clearly audible. We needed to catch an early morning flight and did not sleep well because of the noise ( I complained to the front desk but the noise didn't change)
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
04-09-2016
Pros: Everyhthing
Cons: No
10.0
Annie
Exceptional
Business Traveler
04-07-2016
Pros: The staff is wonderful, and the food terrific. An oasis in the midst of an area of Tucson where there is primarily nothing but airport. I had bougainvillea blooming just outside my patio door!
Cons:
9.6
Samantha
Exceptional
young couple
04-04-2016
Pros: Loved the scenery and room size. I love the free parking they offer when you are traveling so it was one less expense.
Cons:
10.0
Lee
Exceptional
Traveling as Couple
04-03-2016
Pros: It was pretty, with nice grounds, good parking, and the room was great. I really appreciated having a small refrigerator and microwave in the room.
Cons: I didn't like the location of the room they gave us which was right by the security door for entering the hallway so when other guests came in late and stood there talking, it was disrupting. It's by the airport, but the noise didn't bother us.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
03-29-2016
Pros: The location was great for me. The staff were friendly and helpful and my room was great too! Very comfortable bed and I had a very relaxing view of the pool.
Cons: One suggestion would be to upgrade the outlet options... technology has taken over with everything needing to be charged... there was not an outlet anywhere close to the bed which was a little bit of an inconvenience.
5.0
Amy
Fair
Group Traveler
03-29-2016
Pros: Started in a room on the bottom floor. The people above had kids that were running around like a herd of elephants. Complained and was moved to the floor with a balcony. I smoke so I smoked on the balcony which had no no-smoking signs. No free breakfast
Cons: When I got home I checked my credit card statement and found a 150 dollar charge on my card. I called the hotel and they said it was because I smoked in the room which I had not. I will never stay at Sheraton again and will inform friends and family notto
10.0
Holly
Exceptional
Traveling as Couple
03-28-2016
Pros: The hotel property is beautiful and very well maintained. Staff was very accommodating. Beds and pillows are very comfortable. Location is great as it is right next to the airport.
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