Carved out of the hillside overlooking the valley, the elegant setting complements the hotel's comfortable upscale rooms and spacious baths.
Smoke free premises. 575 units. 6 stories, interior corridors. Accessibility (Call).
hot tub, steamroom, regulation golf, tennis, recreation programs, kids club, bicycles, trails, health club, spa.
Guest Services
complimentary and valet laundry, boarding pass kiosk, airport transportation, room service, child care, area transportation-within resort.
Terms
check-in 4 pm, resort fee.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 89 guests
Showing reviews 1 - 5 of 50
9.2
Uktraveller
Wonderful
young couple
09-17-2016
Pros: Great relaxing place
Cons: Booking.com rate includes some taxes and the resort fee but there were even more taxes and charges in check in that added between 10 and 15 percent
10.0
Lyndsey
Exceptional
mature couple
09-15-2016
Pros: Fabulous place on every level. Especially enjoyed breakfast and very impressed with the attention to detail and excellent service Will be back!
Cons: We had a great stay and everything was perfect. Thank you
9.6
Monique
Exceptional
family with young children
09-15-2016
Pros: Beds were great.
Cons: The weather was too hot to enjoy the outdoors. The resort fee was a waste of money. It should be included in the nightly rate.
9.2
Heather
Wonderful
solo traveller
09-07-2016
Pros: The location, the spa, the Navajo sunrise, Starbucks downstairs.
Cons: The pool was very loud and crowded. There wasnt really a quiet place to relax... I have kids but just wanted to mentally checkout a little. There really wasn't an adult area to do that aside from the spa pool, which you have to have a service to use.
10.0
Justin
Exceptional
young couple
09-07-2016
Pros: Despite it being a busy weekend, we were always able to access the friendly and knowledgeable staff.
Cons: Nothing.
10.0
Fitfitg
Exceptional
family with young children
09-06-2016
Pros:
Cons: Food in lounge is not good at all..Will not eat in the lounge
10.0
Anna
Exceptional
family with young children
09-06-2016
Pros: Staff gave us an upgrade because booking.com said room had a separate eating area. So we were placed in a large suite with amazing views.
Cons:
10.0
M
Exceptional
solo traveller
08-29-2016
Pros:
Cons: Vegetarian/Vegan options for dining a bit limited
9.2
Steven
Wonderful
mature couple
08-21-2016
Pros: Flavored water was excellent. The views were un-matchable, and the pools were great. I liked the daily tequila toast, and the Indian blessing ceremony.
Cons: Restaurants were good, but could have better dishes. Signature Bar was best. I was looking for some signature Arizona foods.
10.0
Cheryl
Exceptional
family with young children
08-20-2016
Pros: the staff were very attentive and helpful. smiles all around
Cons:
10.0
Karen
Exceptional
mature couple
08-18-2016
Pros: This was not the first time here.
I had been several times before attending a program and promised myself I would return.
I returned with my husband to what can only be described as paradise.
The attention to detail is first class.
Staff are very friendly and extremely helpful.
Made to feel very special.
Nothing is a problem.
The Hotel has the WoW factor.
The energy of the location is breathtaking.
No where like it in the world.
Rooms are beautiful and views are breathtaking.
The pools are so clean and kept tidy.
Sage clearing each morning to welcome the new day was beautiful.
Thank you for such a beautiful experience.
Cons: The fact we had to go home.
10.0
Vanessa
Exceptional
family with young children
08-10-2016
Pros: We loved it so much and will be back really soon
Cons: Everything was perfect
6.7
Michael
Pleasant
mature couple
08-10-2016
Pros: Marriott style
Cons: Pool closure fri pm and sat am
10.0
Ma
Exceptional
family with young children
08-09-2016
Pros: Exccelent golf course ¡
Cons: Nothing everything was good
5.0
Joe
Fair
young couple
08-08-2016
Pros: Exterior looked impressive
Cons: The distance one had to walk to parking area was too far, bathroom and room seemed a little dated and we're not clean as one would think it should be. A musty smell in room.
10.0
Nishana
Exceptional
solo traveller
08-03-2016
Pros: Excellent reception and overall service awesome. THANK YOU.
Cons:
7.9
Jenee
Good
family with older children
08-02-2016
Pros: Pool and lazy river were awesome!
Cons: Our bed was not comfy and was noisy.
9.6
Iah
Exceptional
family with young children
08-02-2016
Pros: All is great and soecially the moving water swimming pool. My kids & I liked it so much.
Cons: Self parking is linked to the hotel bu still fistance walking from tje rooms.
9.6
Relebogile
Exceptional
solo traveller
08-02-2016
Pros: I loved the view from my bedroom.The bed was very comfortable. Everyone was nice.
Cons: I really did not like that they took $200 from my debit card. I actually did not receive a proper explanation.
10.0
Gregory
Exceptional
family with older children
07-29-2016
Pros: My 9 year old daughter had a lot of fun while my son registered for the College.
Cons:
10.0
Joanna
Exceptional
family with older children
07-26-2016
Pros: Staff was very nice
Cons:
9.6
Lorettar
Exceptional
family with young children
07-22-2016
Pros: Very relaxing environment all away around. Staff were attentive and grounds were very clean.0
Cons: They didn't have a cot or roll away bed as requested, but we made it work.
7.9
Suzanne
Good
family with young children
07-20-2016
Pros: Beautiful property pools are awesome! Lots to do and eat :) Staff is very friendly and welcoming.
Cons: In the middle of nowhere which would be ok if you didn't leave hotel. Clean overall but I had to kill 5 flies and a mosquito in our room(Don't open patio door-we didn't but person before must have)
9.6
Kathleen
Exceptional
family with young children
07-17-2016
Pros: Pool area terrific for kids
Cons: Wish you had mini refrigerators in the room.
8.3
Dorinda
Very Good
family with young children
07-07-2016
Pros: Breakfast was wonderful! The cost of the buffet was pricey but well worth it!
Cons:
6.7
Delbert
Pleasant
family with young children
07-07-2016
Pros: I had requested for two beds they gave me one bed a horrible night sleeping call him call them to see if we can get that to bed like we ask for. And they had said that they're all booked up but at the end of the day we paid for two beds
Cons: The first night the staff was pretty rude about our request on two beds we are single family with 4 Kids sleeping on one king size bed didn't work
9.2
Kira
Wonderful
family with young children
07-05-2016
Pros: Awesome recreations
Cons:
10.0
Carol
Exceptional
family with older children
06-30-2016
Pros: Location and room type were excellent
Valet staff were great
Cons: Outdoor bar was closing early. They did deliver a drink at the pool upon my request.
8.8
Jennifer
Excellent
mature couple
06-29-2016
Pros: The staff was friendly and helpful. The location and view outstanding.
Cons: It would be wonderful to have breakfast included in the price. The resort fee was not explained. We did let the front desk staff know that room service dishes were left in the hallway for an extended amount of time. (4pm-9am all down the hallway).
The hot tub was not functioning and had been out of order for a period of time.
9.2
Stephanie
Wonderful
family with young children
06-28-2016
Pros: Very kid-friendly. It was great to "unleash" our kids while we were able to relax.
Cons: A little costly but worth it.
2.9
Daniel
Poor
review category group of friends
06-28-2016
Pros: spa services were great
Cons: everything could have been better
the staff were rude and combative
they overcharged us at the cabana and were rude when we called back to ask about our bill.
8.8
S
Excellent
solo traveller
06-14-2016
Pros: It was all excellent, but pricey. Staff were great too, and the facilities (though I didn't use many) looked great. The location and the view and the layout of the place is fantastic.
Cons: It was expensive for your average Space Fest convention person: eg food and drink; in-room entertainment (eg I was going to watch a film but it was $18!). Also, wifi should be free in room to everyone these days. Also - Starbucks closed at 5pm.
Pros: Overall staff were very nice especially hospitality staff!
Cons: On our first day at the lazy river we didn't have a waitress or waiter for an hour and it was messy, we finally got our drinks and they were not good
10.0
George
Exceptional
mature couple
06-03-2016
Pros:
Cons: Needed a screen on patio door so could remain open at night
2.5
Heather
Poor
family with older children
05-10-2016
Pros: Everything from location , booking to check in very disappointing especially for a Marriott. Nobody really helpful...
Location nicer in pictures
Cons: Everything could've been better if we weren't mislead and staff were more helpful. Checked in later. Room not up to par. A/C not working. Wifi not working & we were told we'd be charged even though it was free with booking ...?? We didn't enjoy it and couldn't wait to leave next AM
6.7
Michelle
Pleasant
family with older children
04-26-2016
Pros: For a nicer hotel their pillows were the worst I have ever experienced. The stuffing was in pieces a big chunk at one end then nothing then a chunk at the other end. I called down and requested new pillows and they were just as bad very flat and chunky. Upgrade is definitely needed.
Cons:
8.8
Stacy
Excellent
review category group of friends
04-14-2016
Pros: Room service delivery was very nice. Awesome availability to the golfing range, clubs, and balls. This was a nice surprise :) Made me want to go for a full round of golf.
Cons: I could not go to the gym locker room to change per a staff member. I paid a lot of money to be denied something so small. The Easter Brunch adult drinks are way over priced. I knew what to expect for the reservation for food but not the drinks.
7.1
Karen
Good
review category group of friends
03-20-2016
Pros: The common areas of this hotel are great. The lounge area outside and the swimming pools are super.
Cons: The wi-fi does not work effectively. Each time you turn on a device, and I had several, I had to re-log in with the password. And unless you are a Member, they charge you an exorbitant fee. Today, wi-fi is expected to be available, in working order, and included with the room fee.
8.8
Vicky
Excellent
mature couple
03-09-2016
Pros: Beautiful setting and good food. Staff is outstanding.all facilities vey well maintained. Activities for everyone. The bellmen were all very friendly and helpful as well.
Cons: Pillows were not what I expect of a Marriott.
Guide on desert nature trail left us midway because he had other duties. Half the group left. We stayed and loved the hike, but it was a totally alien environment for us.
7.9
Steven
Good
family with older children
03-08-2016
Pros: Nice friendly staff
Cons: Location far from airport
9.2
Adriana
Wonderful
mature couple
02-23-2016
Pros: Location.
Cons: Restaurants.
9.6
Lisa
Exceptional
mature couple
02-17-2016
Pros: The customer service is always excellent, the grounds are beautiful and the room was comfortable.
I think Marriott has the best customer service that I have ever experienced. Your training program to get everyone to behave the same is amazing. Too bad everyone isn't like that.
Cons: We didn't have the cable connection necessary to be able to watch movies due to some issue with the cable provider. We were there for 5 nights, so that was disappointing.
6.3
Andras
Pleasant
family with older children
01-05-2016
Pros: There was nothing I really liked.
Cons: The front desk staff was mentally limited. Their problem solving ability was in the low zeros. They didn't make my stay pleasant. The bar automatically added 20% tip to our bill and asked for more on top.
9.2
Kimberly
Wonderful
family with young children
01-03-2016
Pros: Beautiful property with relaxed setting. Gorgeous views. Native American sage burning ceremony every morning. Great pool, hot tub and lazy river with slide.
Cons: Did not like the resort music piped in most of the day.
9.6
Mary-anna
Exceptional
mature couple
12-27-2015
Pros: Excellent food in Signatures. Unique items to buy in the marketplace. Beautiful vistas.
Cons: Nothing I can think of.
7.1
Jana
Good
family with young children
12-14-2015
Pros: Beautiful views and great common areas
Cons: We stayed for the winter wonderland and I don't like how each event cost extra. It should have been included with the nightly rate.
3.3
Hani
Poor
mature couple
12-03-2015
Pros: Nothing
Cons: Construction near the pool
The rooms are old
The towels are extremely old and totaly worn
10.0
Mario
Exceptional
family with older children
11-21-2015
Pros: Great hotel. This my second stay at here. Love the location, amenities, & service.
The southwestern ommlet is the best ommlet I've ever had!
Cons: Nothing not to like.
9.6
Laurent
Exceptional
family with older children
11-03-2015
Pros: The staff was very helpful the all time. We went to the spa and staff service was beyond expectations.
The location is splendid!
Cons: Stay was too short, but there is not much you can do about it.
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