The original hacienda-style buildings date from the early 1900s and are situated on lush grounds filled with citrus trees and flowers.
Smoke free premises. 103 units. 1-2 stories (no elevator), exterior corridors.
3 day cancellation notice-fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 83 guests
Showing reviews 1 - 5 of 50
9.6
Momi
Exceptional
mature couple
09-17-2016
Pros: staff was excellent with their customer service and was eager to provide any assistance at any time. The pool and spa was awesome!! Really loved the fact that pool was open 24hrs. So nice to take a swim at 3am when you cant sleep. Swim & spa was perfect! Then to a nice shower and a VERY COMFORTABLE BED!
Cons: The only thing that we didn't like is the breakfast buffet. They had scrambled eggs, potatoes, muffins, bagels, fruits, and cereals. There were no meats or option to purchase breakfast. But the food and fruit was good for my wife but not me, I need meat (large breakfast)
8.3
Cheryl
Very Good
young couple
09-07-2016
Pros: Very comfortable bed & robe; pretty property; nice breakfast
Cons: Air-conditioner didn't seem to work properly & was loud; mosquitos were out of control and kept us from enjoying patio. Very disappointed the room's fireplace had been plastered over - it dramatically reduced the charm and our expectation. While we enjoyed the majority of the breakfast, the eggs were tasteless and seemed to be imitation.
10.0
Kimberleykids
Exceptional
mature couple
09-06-2016
Pros: Fantastic facility. Beautiful grounds. Young woman on front desk was fantastic and went out of her way to make her guests feel welcome.
Cons: Breakfast was a little sketchy.
8.8
Dawn
Excellent
solo traveller
09-06-2016
Pros: You would never have guessed that you were there in the middle of the city by the way the hotel was situated and the ambiance within its walls. The casitas were so pretty and inviting.
The continental breakfast was nice each morning although they could have offered a little more variety. All in all it was a pleasant stay and I would stay there again.
Cons: The 1st night was AWFUL. Apparently they had put me right next to the kitchen where they were having to power wash out their grease pans or something. IT WAS HORRIBLY LOUD at 12:30 to 1:30 am in the morning. I called the management and complained, they told me there was nothing they could do unless I wanted to move locations. Okay really at 1:30 in the morning? Get real. The next morning they told me I was the only one who complained. My thought was - the staff was either covering for each other or the other patrons were on sleep meds with alcohol on top of that not to hear that LOUD, OBNOXIOUS sound.
The only other thing that I have to say negative about it was when I tried to plug in my laptop while in bed, was the outlet behind the bed was a fire hazard and I had them fix it the next day, which they were more than willing to do.
8.8
Steve
Excellent
solo traveller
08-31-2016
Pros: Very comfortable beds
Cons: Night staff made a poor decision
10.0
John
Exceptional
solo traveller
08-29-2016
Pros: Great stay - will come again when in Tucson !
Cons: Reserved a 2 queen bed room, got a King bed suite, daughter slept on couch. Room needed some updating, closet door off track, no microwave in room.
There was a free breakfast, the breakfast food area was messy, dirty dishes, hot items served cold, orange juice served warm. I shared with another guest had the urge to clean breakfast area before getting my food. Definitely would not recommend hotel restaurant due to poor breakfast presentation.
10.0
Michael
Exceptional
solo traveller
08-12-2016
Pros: EVERYTHING!!!!!!!!!!!!
Cons: Nothing!!!!!!!!!!!!
7.0
Verified Hotel Guest
Good
Business Traveler
08-06-2016
Pros: The best part of the experience was proximity to my meetings. The lobby was very nice. I stayed in the older part of the hotel (historic) but was given a choice to stay in either the old or the new. My waiter at dinner was excellent in service.
Cons: I did not like that the restaurant was closed two nights and it wasn't mentioned on the website. This is due to extremely low attendance. The continental breakfast which was free was low quality.
5.4
Anonymous
Fair
young couple
08-02-2016
Pros: Location and pool area
Cons: Buildings/rooms need maintenance. They're older and would have a nice charm, but some updating is needed. Windows are old and not sealed and no curtains or blinds in the bathroom.
Also lots of bugs and our room was non-smoking but smelled like old smoke.
9.0
Onyria
Wonderful
07-31-2016
Pros: very good location, excellent price, friendly staff
Cons:
10.0
The
Exceptional
family with older children
07-27-2016
Pros: We especially loved the grounds - the cactus collection is spectacular. The pool was a treat as well. We'd definitely choose Lodge on the Desert again when in Tucson. Fantastic experience!
Cons:
10.0
Lydia
Exceptional
family with older children
07-20-2016
Pros: The room was very spacious and clean. The staff was very friendly.
Cons: No complaints.
8.8
Tucson
Excellent
mature couple
07-17-2016
Pros: An oasis in the desert
Cons: Pool was closed
10.0
Kate
Exceptional
review category group of friends
07-12-2016
Pros: The entire environment was very pleasant.
Cons:
5.4
Rene
Fair
solo traveller
06-26-2016
Pros: The bed was nice. The exterior was also nice.
Cons: Basically, this was a regular hotel room with adobe walls. You could REALLY do away with the fluorescent lighting in the bathrooms!! Also, I can't believe you can't get room service! I would never stay here during peak season. Just isn't worth it for the price.
7.1
Henry
Good
mature couple
06-26-2016
Pros: Lovely hotel and friendly staff
Cons: Bar prices very expensive $ 16 fora 9oz glass of wine
9.6
Lori
Exceptional
family with older children
06-24-2016
Pros: Immaculate! Quiet! Overall pleasant.
Cons: It was a little off the path, but that's ok
4.6
Seriously
Disappointing
mature couple
06-20-2016
Pros:
Cons: Room was dusty. TV did not work. Called reception assured us someone would fix it. Came back 2 hours later and TV was still not working. Young man at front desk had absolutely no customer service skills. He was a disgrace!!
8.8
Anonymous
Excellent
mature couple
06-17-2016
Pros: The property grounds were well maintained and lush. We enjoyed the character of the buildings and the layout. We liked that there was a happy hour available in the bar and that there was a restaurant on site. The outdoor furniture at the pool was in excellent condition.The staff was friendly and helpful. Great price and location.
Cons: The pool surface appeared to need cleaning and the water looked green. Hot tub surface looked patchy. Happy hour drink and appetizer selection were not what we had anticipated. The bed was not comfortable to us.
9.2
Jan
Wonderful
review category group of friends
05-26-2016
Pros: Restaurant was excellent. Our room was average(in the older part). Our friends room was wonderful. Small patio updated bath. We enjoyed sitting in the pergola and enjoying a glass of wine later in the evening.
Cons: No blow dryer in 135. Needed counter space and towel hooks in bath.
8.3
Terry
Very Good
mature couple
05-26-2016
Pros: Spa pool. Quiet room. We stayed four nights and enjoyed our stay. We hired a car on one day as we wanted to get to Tombstone. Location of hotel excellent as it was within walking distance good shops and family restaurants. Bus service was also handy and good. Easy drive to Tombstone.
Cons: Most staff at the counter were not very friendly or interested helping us eg get directions or local attractions old Tucson Studios (which we subsequently found out from the Internet was closed Monday to Thursday). We had to ask one of the managers outside who found someone to give us driving advice Tucson to Tombstone. No free breakfast.
8.3
David
Very Good
mature couple
05-16-2016
Pros: Lovely landscaped gardens and semi private courtyards -a real delight
Cons: Dinner in the restaurant was expensive but totally ruined by truly excessive use of salt on the seafood pasta dish making it inedible.
Complaint to the waiter was not taken seriously
Their signature Tuscon cocktail was also like drinking sea-water but a little more salty!
However their breakfasts were good and enjoyable to eat al-fresco
8.8
Marlene
Excellent
solo traveller
05-12-2016
Pros: Loved the very fluffy super comfortable bed! The Casita's are very private. Much nicer than a standard hotel with cookie cutter rooms.
Cons: Casita was nice but dated, they need to put the TV in a different location away from the coffee maker and fix the reception. They have cox but reception was awful.
7.9
Mary
Good
mature couple
05-10-2016
Pros: Love feeling like I'm in the desert and not in the middle of a city. Quiet property/rooms. Close to restaurants and shopping. It's a great property
Cons: The woman who checked me in didn't acknowledge my presence while she was on the phone. She left the front desk without acknowledging me once she ended her call. When she returned to the desk, she asked what I needed. During the few seconds it took me to say that I was checking in, she picked up the phone, again. She didn't apologize or say excuse me before doing so. Of note, I didn't hear the phone ring prior to her picking it up. Although she knew that we were a party of two, she only gave me one key. I had to request a second. I asked her if she could give me directions to the Tucson arena and she replied "no", without providing any options or suggestions. I asked her if anyone on staff knew how to get there and I was told "no", again. Then I asked if she had a map. She said that she did and gave me a map that had been printed up by someone other than the hotel. It wasn't very clear but it was all I had. She then left the desk and disappeared behind a door without thanking me or wishing me a pleasant stay. She never smiled or gave a friendly disposition. She acted like she was above checking a guest in.
My check out was with another woman. She smiled, asked how she could help me, thanked me for staying there, and said she hoped that I'd return. What a difference.
10.0
William
Exceptional
solo traveller
05-02-2016
Pros: The landscaping, the staff, the restaurant's food was excellent, and the fact that the restaurant was willing to serve me even though I arrived late from the airport on business trip and just 10 minutes before the restaurant was scheduled to close.
Cons:
9.6
Gloria
Exceptional
mature couple
04-21-2016
Pros: The size of the suite. Very roomy and cozy at the same time. The bed was very comfortable.
Cons: We have no complaints. Hope we will be able stay longer next time and enjoy more of your facilities. Thank you
7.5
Tate
Good
solo traveller
04-17-2016
Pros: Beautiful garden
Cons:
8.3
Gillian
Very Good
mature couple
04-12-2016
Pros: Very quiet hotel with lovely swimming pool and comfortable rooms. Restaurant very pretty for dinner with excellent food and service.
Cons:
10.0
Pat
Exceptional
mature couple
04-02-2016
Pros: Everything
Cons: Nothing
9.0
John
Wonderful
Family with Young Children
03-22-2016
Pros: I'm not sure what others are complaining about! I'm pretty particular about where my family stays and we loved this place! It has character, pretty grounds, friendly staff, huge room and bathroom and a pool that really was heated.
Cons: The carpet could have been cleaner looking but the rest of the room was clean.
9.6
Pamela
Exceptional
family with older children
03-20-2016
Pros: We liked the hotel and location. We liked the size of the room and the pool area.
Cons: We had two meals at your reatraunt, dinner and breakfast. I was frustrated that for both meals we had to wait for cutlery to be brought to us after our meal arrived. This only served the purpose of allowing my food to go cold once it was served.
Although my dinner was good my steak came to the table cold. The chef comped dessert but would have preferred the waiter to notice thT the butter wasn't melting and took care of it before it got to me.
BreKfaat was a greasy spoon rating. Frozen hash browns are better left off the plate.
8.3
Paul
Very Good
mature couple
03-20-2016
Pros: Unique design
Cons: Too confined it is really lodge in the city not in the desert
10.0
Anonymous
Exceptional
mature couple
02-18-2016
Pros: Bed was comfortable memory foam mattress. Great bathroom
Lots of privacy . Lovely pool
Cons: You need a car to get around
9.2
Vincent
Wonderful
solo traveller
02-02-2016
Pros: Clean, Nice Staff
Cons:
7.5
Coretha
Good
solo traveller
01-24-2016
Pros: The. Bed and linens were great. The bar was God and th female bartender on duty before closing was extremely helpful. I loved th fireplace in my room
Cons: The room was cold and dark and the bathroom was cold too. No light in the shower and a bad shower head I really think the room needs to be updated. Vintage it is, but it just felt "tired"
10.0
Lisa
Exceptional
solo traveller
01-21-2016
Pros: The architecture, the landscaping, the comfort of the bed. It was clean and bright and cheery. And it was quiet. I never heard anyone else's noise.
Cons: One of the lamps in my room didn't work.
1.0
Angela
Very Poor
Group Traveler
01-19-2016
Pros: I was not please with this stay at all. Their website claims to have king beds in their rooms, they have full size beds. The walls had paint peeling off them and they were cracked. The TV did not set in the TV stand properly. Not pleased at all.
Cons: Everything
10.0
Robin
Exceptional
mature couple
11-30-2015
Pros: Everything was fantastic! Its a lovely hotel! Staff was very friendly and super sweet! Room was exceptionally large with a fireplace and french doors. Secure parking lot so I didn't have to worry about break ins. Great place, highly recommend.
Cons: Restaurant was delicious but a little pricey.
8.8
Peter
Excellent
review category group of friends
11-15-2015
Pros: Rooms large and liked the ambience.
Cons: The bed linen was not ironed.
10.0
Mary
Exceptional
mature couple
10-26-2015
Pros: Beautiful property. Well kept. Private. Quiet.
Cons: We had to leave without the opportunity to visit the restaurant, pool area, and the area. We were passing through Tucson.
9.0
Iram
Wonderful
Traveling as Couple
10-06-2015
Pros: Great location and staff
Cons:
10.0
Paul
Exceptional
solo traveller
10-01-2015
Pros: Beautifully maintained property, very helpful staff, spacious clean rooms. I would definitely stay here again and highly recommend the Lodge in the Desert to others!
Cons:
10.0
Geoffrey
Exceptional
mature couple
09-18-2015
Pros: The hotel was as good as any high class establishment that we have ever stayed in. Brilliant!
Cons:
10.0
Norcal119
Exceptional
solo traveller
09-16-2015
Pros: I stayed at the Lodge on the Desert for a few days while I helped my son move into UA. Excellent location, great amenities. A nice place to relax after a long day or two. Clean and quiet. Cheerful staff.
Cons:
9.6
Sunny
Exceptional
family with older children
09-09-2015
Pros: The restaurant had a fantastic chef and very pleasant waitresses.
Cons: The toilet just about turned over each time you sat on it and the sink was wobbly. No place in bathroom to put ANYTHING.
10.0
Faruk
Exceptional
mature couple
08-14-2015
Pros: We liked everything about the hotel. Beautiful gardens, swimming pool, restaurant, and room. Everybody was friendly and helpful.
Cons:
8.8
Glen
Excellent
mature couple
07-21-2015
Pros: its clean and you have a small garden area to sit out, watch out you don't fall into the cacti all around the garden area
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