Best Western Plus Castle Rock Inn & Suites

AAA Inspector Rating
8.7
Wonderful
281 Guest Ratings
501 SE Walton Blvd
Bentonville, AR 72712- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
The spacious lobby/breakfast area features conversational seating and includes a cappuccino machine. Guest rooms feature two-tier rolling desks and sofa sleepers. Smoke free premises. 83 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-49 exit 85, 1.2 mi w. 501 SE Walton Blvd 72712.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 281 guests
Showing reviews 1 - 5 of 50
9.6
Linda
Exceptional
family with older children
09-19-2016
Pros: The staff was wonderful and the room clean.
Cons: pillows
9.2
Dan
Wonderful
mature couple
09-18-2016
Pros: Property was very clean, room comfortable and bed slept so good. Front desk staff were extremely helpful and friendly. We had booked a room for one night and needed a second night. The hotel was booked but the lady at front desk said she would continue to watch for cancellation during her evening shift. She did and there was one. She asked for a good way for her to notify us. She didn't want to disturb our sleep by calling the room so She left a message on my cell phone while we slept.
Cons: Not enough elevators for busy weekend
7.5
Tammy
Good
solo traveller
09-18-2016
Pros: The room was clean. the room was set up nicely for a business traveler (small sofa, desk and chair, double beds
Cons: *The phone did not work. *Difficulty getting key card to work- 3 + passes before door would open. *Front desk staff were vacuuming at 8pm on Friday night and this could be heard in my room. I had had a long day, and as the phone did not work, had to change clothes to go to desk to ask for that to stop. ( I did have room on first floor closest to lobby- not by choice) *On check in- front desk staff verbally announced my room number. I have learned that this is not good safe practice especially for females traveling alone. When I called that to his attention, he acted as if he did not know or care about that info. *For the money paid for the room, the quality of the bed linens is on the low end. Very rough to touch
9.2
Stephen
Wonderful
solo traveller
09-16-2016
Pros: Really liked the sausage gravy and biscuit breakfast. Only one day out of three, unfortunately. Others were good also.
Cons:
9.6
Gerald
Exceptional
young couple
09-16-2016
Pros: Third Best Western motel on long weekend trip. All three very good. I joined the BW Plus club.
Cons:
Showing reviews 1 - 5 of 50