Known as the 'Grand Old Lady of the Ozarks,' this circa 1886 hotel offers a variety of room types and sizes. The rooms in the 'Annex' building offer additional space and hot tubs. Views of the town are offered from the restaurant veranda.
Smoke free premises. 76 units, some two bedrooms, kitchens and cottages. 5 stories, interior corridors.
Cons: There was no water. Unable to shower or use the restroom. They brought us4 small bottles of water and said nothing else. No discount or anything was offered. Unable to eat the breakfast because the kitchen was closed.
6.0
Anonymous
Pleasant
08-11-2017
Pros: The location and architecture was charming. There is a bar/pizzeria located on the top floor that was surprisingly excellent! I liked that a breakfast voucher was included with the stay and the food was pretty good-made to order omelettes.
Cons: The decor could have had a little more put into it. Fit and finish of the hotel could use some attention. I know they want to maintain the "haunted" veneer but I think that some time could be put in to "freshen" it.
4.0
Anonymous
Disappointing
08-11-2017
Pros:
Cons: Hotel was very dingy and loud. Hair all over the bathtub. Rooms were not sufficiently dark for sleeping.
5.0
Anonymous
Fair
08-11-2017
Pros: Friendly staff and great dining in the ballroom
Cons: High price and very very basic.. couldn't get water temperature right..ranging from scolding to freezing every few seconds. Only one vending machine that only had cans..wanted bottled water and couldn't find anything. The room wasn't that clean.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Staff could have been friendlier Brunch was expensive
5.0
Anonymous
Fair
08-11-2017
Pros: Old world feel. Like the victorian feel of the place.
Cons: Bathroom was not very clean and water would go from hot hot to cold in split second. or other way around could burn a child.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Historical hotel very nice people working here nice pool.
Cons: Pizza is ok and no option but large. Slow service. Jon taffer needs to come here.
8.0
Anonymous
Very Good
08-11-2017
Pros: The Crescent Hotel is an American classic.
Cons:
9.6
Anonymous
Exceptional
08-15-2017
The ambience and facilities were...
Pros: The beds are amazingly comfy and the breakfasts were amazing! The ambience of the hotel and extras outdone my imagination.
Cons: NOTHING!!
7.5
Anonymous
Good
08-07-2017
Charming comfort
Pros: Room wasn't as cool as we like it.
Limited handicap parking.
Excellent shuttle service.
Cons: Smoking allowed at front entrance and on back porch.
10.0
Anonymous
Exceptional
08-02-2017
Overnight Getaway.
Pros: Beautiful
Cons: Nothing
9.6
Anonymous
Exceptional
07-31-2017
We had a wonderful experience....
Pros: The staff was excellent. The whole atmosphere is great!
Cons: The lighting in the room could have been better.
10.0
Anonymous
Exceptional
07-30-2017
Loved it! Can't wait to...
Pros: Free breakfast was wonderful! Staff friendly! Nice quiet room!
Cons:
7.1
Anonymous
Good
07-27-2017
Good
Pros: The chef who cooked the breakfast omelettes did such a great job. Staff in general were really good. We enjoyed the ghost tour. Swimming pool was awesome. We enjoyed our stay. Fabulous view from the bar and restaurant on the 4th floor.
Cons: For the price of the rooms, I didn't expect peeling paint on the ceiling in the bathroom. It's a bit run down and needs a refresh I think.
9.6
Anonymous
Exceptional
07-26-2017
Exceptional
Pros: The food is amazing, the staff are amazing, the town is amazing. I love everything about Eureka Springs. I think this was one of the more memorable times we've stayed in town due to the fact it was at the Crescent! my Wife and I have wanted to stay there ever since we honeymooned in ES 10 years ago and we finally got to! Now we have to stay at the Basin Park next ;)
Cons: The only thing is the room was a little cramped for two adults, a 15 year old and an 8 year old with two double beds... but that is a small small compromise to deal with while staying at the Crescent! also no fridge in the room but who cares?! IT'S THE CRESCENT HOTEL!!!
8.3
Anonymous
Very Good
07-25-2017
Very good
Pros:
Cons: Elevator was not working
6.3
Anonymous
Pleasant
07-25-2017
Pleasant
Pros: The charm and ambiance of the historic hotel is nice.
Cons: For the price, the place comes up short on amenities.
8.3
Anonymous
Very Good
07-24-2017
Very good
Pros: Everyone is so friendly and helpful.
Cons:
10.0
Anonymous
Exceptional
07-24-2017
Exceptional
Pros: Bloody Mary's
Cons:
2.9
Anonymous
Poor
07-23-2017
Horrible
Pros:
Cons: We were not told that the elevator was broken but told that we would be happier in a suite for $50 more a night and I really feel like we had a room on an upper floor and instead of giving us the room at the same cost for the inconvenience,we are out $150. I will not be recommending this hotel to any of my friends or colleagues.
9.6
Anonymous
Exceptional
07-16-2017
Exceptional
Pros:
Cons: Elevator was out of order but it's understandable with the age of the hotel
4.2
Anonymous
Disappointing
07-15-2017
Wish this hotel could be...
Pros: It is in a beautiful location
Cons: Hotel in bad shape. Floors in our room were badly slanted, room was dingy and floors not clean,elevator broken and we were put in a room on 3rd floor, our window looked straight into a wall. I should have come 40 yrs ago! This was a special nostalgic trip and I was so disappointed.
5.8
Anonymous
Okay
07-13-2017
Could have been better
Pros: The shuttle came in handy
Cons: The fact that I paid what I did for the room and registered it for 4 adults and 1 child and was only given food vouchers for 4 people for 1 day of my stay there.
10.0
Anonymous
Exceptional
07-10-2017
Crescent cottages
Pros: Loved the cottages. Perfect size for our family. Huge spacious deck to lounge on in the evenings. Full kitchen if you want to cook. Defiantly try Ermillios Italiano for dinner and Mud street cafe for breakfast/ Brunch in town.
Cons: The cottages were nice. The actual hotel needs LOTS of work.
9.6
Anonymous
Exceptional
07-10-2017
Anniversary weekend getaway.
Pros: I brought my wife here for our anniversary. We truly enjoyed the romantic atmosphere, the friendly staff, free shuttle service to downtown, and the couples massage in the spa was incredible...
Cons:
5.8
Anonymous
Okay
07-09-2017
Not What I Expected
Pros: The gardens, the fountain, the breakfast buffet were all really nice. The staff was very courteous and kind, always willing to assist. We had been having a very difficult time trying to find our way from the hotel back to the highway. The doorman was so kind to give me a map and told me how to find my way since the roads were so convoluted and strange. He advised us that GPS does not work in Eureka Springs, and that cell phone coverage is very spotty. He was so very kind.
Cons: I was not aware the building was not air-conditioned. Only the rooms had individual window air conditioners. Ours did not work properly. Our room averaged 80° with high humidity as it had been 95° the day we arrived. The staff tried to get the air-conditioner to work, and for a little bit it did, and then it quit. Only the fan was running in the air-conditioner. So the room was like a sweat lodge. Very small room for $300 a night. I am sure had our visit been in the early spring or the fall when the temperatures were more even, like in the upper 60s and lower 70s, that it would've been a very wonderful stay and very comfortable. But in this heat and high humidity, I was really disappointed.
7.1
Anonymous
Good
07-05-2017
Would come back
Pros: Shuttle service to downtown area was a wonderful amenity, and spa services were excellent.
Cons: Needed more lighting within room.
6.7
Anonymous
Pleasant
07-02-2017
Not worth 500$
Pros:
Cons: We asked for 2 queens
Had a king
9.6
Anonymous
Exceptional
06-29-2017
Boo!
Pros: It's a grand old lady,beautiful and never changing!
Cons: Not a single thing!
9.2
Anonymous
Wonderful
06-26-2017
Great place to visit for...
Pros: The Ghost tour was great and the employees were very nice.
Cons: When calling I would like more info about the rooms available and activities before arriving.
7.5
Anonymous
Good
06-25-2017
A Stay with a View
Pros: The decor of the hotel is almost exactly the same as when it was constructed back in 1886. The rooms are original, so they are a little small but the bathroom has been updated.
The weekend breakfast was fantastic with omelets to order, carved prime rib, real not frozen biscuits. The lounge on the top floor has an open area where you can sit and enjoy the view of the countryside. We were lucky to be there when it rained and we were treated to nature's fireworks. They also have good pizza.
If you are the less adventurous type, there is a shuttle service from The Crescent to their sister hotel and town.
Cons: The air conditioning is from a small window unit that tends to be a little noisy.
9.2
Anonymous
Wonderful
06-19-2017
Great Gatsby-like!
Pros: The breakfast in the ballroom was phenomenal.
Cons:
9.6
Anonymous
Exceptional
06-14-2017
It's worth the trip. We'll...
Pros: The hotel feels so safe. Exploring the grounds was a treat, as well as sitting on the back porch for morning coffee.
Cons:
10.0
Anonymous
Exceptional
06-12-2017
Exceptional
Pros: Everything but
Cons: Pool closed for wedding was not told this would happen kids were disappointed
7.9
Anonymous
Good
06-12-2017
Good
Pros: Historic. Clean. Friendly staff.
Cons: The facilities have clearly seen better days. Peeling paint. Sagging roofs. Creaking floors. For us, it was part of the charm. A reminder that the "healing springs" have long been supplanted by modern medicine and the money they once attracted is long gone, never to return.
8.8
Anonymous
Excellent
06-06-2017
Fabulous
Pros: The staff was wonderful and the atmosphere was all we could ask for.
Cons:
7.9
Anonymous
Good
06-05-2017
Good
Pros: I liked the historic feel of the place. Nice scenery and excellent staff.
Cons: The price.
10.0
Anonymous
Exceptional
06-05-2017
Honeymoon review
Pros: The grounds and ghost tour.
Cons: No complaints at all.
7.9
Anonymous
Good
06-02-2017
Great location, excellent staff, wonderful...
Pros: The hotel history and location. On the shuttle. Were able to park and never drove the car during our stay. Fun town, cute houses. View from hotel. The dining room and staff and wonderful breakfast included!
Cons: Obviously old. Not that clean but not filthy, either. Run down but to be somewhat expected with such an old hotel. It's a wonderful hotel that needs lots of money to bring it up to luxury prices that they were charging for their rooms. Glad to be able to book with discount Booking.com. Half price!
7.1
Anonymous
Good
05-30-2017
The Crescent Hotel is a...
Pros: The property is historical, and very enjoyable. The morning brunch was spectacular. We enjoyed the entire experience.
Cons: The room could have been cleaned better. I had the misfortune of looking under the bed!
6.3
Anonymous
Pleasant
05-30-2017
Pleasant
Pros: This was and old hotel on top of a hill overlooking great scenery.
Cons: Rooms were small and cramped.
7.9
Anonymous
Good
05-30-2017
Joyful, peaceful, and interesting place...
Pros: I loved the ambience of the place and the fact that it is up on the mountain in eureka springs. The place still has the 1886 feel to it with some upgrading. There are plenty of ghost stories and interesting history. We were on the top floor in the annex section which had a great view of the mountains and a huge Jacuzzi tube. The pizza was amazing at their skybar restaurant that we had to order from there twice. Best pizza I have ever tasted. This was a great place to bring your dog as they allow animals. There is a nice trail across from the hotel and the walk around the neighborhood was great. The gardens around the hotel were beautiful. I would highly recommend a massage during your stay (very relaxing) and the ghost tour. It is really close to downtown Eureka Springs AR. Great place to visit as there is so much to do. They also have planned activities everyday there. Their breakfast buffet was delicious. The staff was super friendly and we never really wanted to leave the place when it was time to go. The bed was super comfortable! Definitely would recommend staying at least once.
Cons: It is quite pricey for what you get in comparison to other places I have stayed. But worth doing at least once. We did not have any hand soap during our stay. We ended up using our own soap from home.
4.6
Anonymous
Disappointing
05-30-2017
Save your money and choose...
Pros: The staff, breakfast and scenery are the only things going for this hotel. Historic architecture & antiques great.
Cons: We do not know how this hotel received a 4 star rating. We have stayed in 4 star hotels and this one does not even come close. We had reserved non-smoking rooms and upon checking in at the hotel.... one room smelled heavily of smoke. We immediately went back down to the desk and they sent someone up with spray. Since the hotel was booked for weddings, the only other room available was a tiny one that you could barely move around in with no view whatsoever. We had to have the room sprayed several times during our 2-day stay. Both rooms had trouble with the air-conditioning making a loud squeal when it turned on and the other room when it turned off. One room was on the 4th floor and after 1/2 of the first night not being able to sleep, we finally shut them off so both rooms were without air conditioning for both nights. Hair dryer did not work on low in one room. Baseboards were filthy and spattered toothpaste around sink in one room. Definitely not 4-star quality. We are not complainers, but for the price this is definitely not one we would ever stay in again. Being Memorial Day week-end everything else was booked.
Pros: Setting is great, history is intriguing , staff very friendly, leave your car parked and ride the shuttle back and forth to town as parking is not good through downtown. Neat little grills and bars, good shopping for all ages.
Cons: Wasn't much choice in food, no soda or vending machines, I know the hotel is old, but our room wasn't very clean in the corners, a neat appearance but lacking in cleanliness. Dust, toilet seat fell off, shutters with slats missing in bathroom no full window covering in bathroom window. The restaurant wasn't very clean either. Seats were dirty from previous diners....overall the cleanliness or lack of, bothered me the most and I'm not a clean freak. You can have something old and a good cleaning job does wonders.
7.1
Anonymous
Good
05-24-2017
Pleasant stay
Pros: Books in Bloom held on site. Convenience of hotel shuttle for getting to historic downtown Eureka Springs.
Cons: No coat hangers in closet. Couldn't get luggage cart to our room due to steps.
7.1
Anonymous
Good
05-23-2017
Good
Pros: The staff was very friendly
Cons: The room was small for the price and the toilet was to close to the wall making it difficult to use for my husband and I
5.0
Anonymous
Fair
05-22-2017
Disappointed in the Crescent.
Pros: Very good breakfast. Ghost tour was great.
Cons: The hotel is filthy, from the room to the common areas. Cigarette butts everywhere, trash on the floor, our room was very dirty.
7.5
Anonymous
Good
05-20-2017
Granddaughters ghost hunt
Pros: Loved our stay. Had two granddaughters with us they had a great time. The staff was nice and friendly .
Cons: Not much not to like.
10.0
Anonymous
Exceptional
05-18-2017
Wonderful place to stay in...
Pros: The hotel was well cared for and upfated. It was a joy to stay in.
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