Comfort Inn & Suites

AAA Inspector Rating
8.7
Excellent
63 Guest Ratings
3627 Central Ave
Hot Springs, AR 71913- Map It
Photos
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AAA Inspector Notes
Modern art prints with graphic shapes add a splash of color to the neutral gold-and-brown room décor. The king-bedded suites features ample space and a jacuzzi tub. Sunbathe on the patio next to a grassy area behind the pool. Smoke free premises. 82 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct US 70/270, just n on SR 7. 3627 Central Ave 71913.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 63 guests
Showing reviews 1 - 5 of 35
10.0
Brenda
Exceptional
family with young children
09-08-2016
Pros: Great customer service by check-in and breakfast staff. Room was great. Pool & outside patio very relaxing.
Cons: No problems here.
8.8
Mike
Excellent
review category group of friends
09-05-2016
Pros: I had made a mistake when booking this hotel. When I originally booked it I only booked it for one night. I did that through bookings.com. I was supposed to book it for 4 nights. I goggled comfort in in hot springs not knowing there was two here I booked the other comfort in which is owned by the same person when I arrived the man that was on duty was no help he said I would need to move so I went next which was right across the street and the nice lady there so we could cancel our room there and she would call over so we would not have to pack up and move. We had booked 3 rooms the man where we was staying wanted to charge us $26,00 more per night. And it was supposed to be the cheaper than the two of them. So I said would wait and talk with the manger. The next morning I talked with two lovely ladies and they said don't worry about it they would get it worked out and they did. They show they cared the man in the evening he could care less.
Cons: Putting up with the man on night shift. The lady's during the day was very nice and helpful.
6.7
Sonja
Pleasant
young couple
08-23-2016
Pros: Big room
Cons: They put us right beside the buffet and gym. At 9am laundry and housekeeping both started knocking on the door waking us up and refused to leave until we answered the door and signed papers. Then you couldn't go back to sleep because they stayed there running a vacuum for hours. Next day there was no sleeping in again for the same reason.
5.8
Katie
Okay
mature couple
08-21-2016
Pros: Blow dryers didn't work. Took two days to get one and the gym equipment didn't work not did the air didn't work in our rooms.
Cons:
10.0
Marvely
Exceptional
family with young children
08-04-2016
Pros: The customer service was great and they were very polite. Helped us instantly on our card issues. Overall, great service.
Cons: One of the issues we found was the covers for the pillows. We had to request a change because they had a musty smell.
Showing reviews 1 - 5 of 35