Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Comfortable rooms feature vibrant orange accents and white bedding. The rooms also offer decorative luggage benches for extra space.
Smoke free premises. 62 units. 3 stories, interior corridors. Accessibility (Call).
Pros: WiFi speed was good. Breakfast was free. Easy to find.
Cons: Carpet in room was wet. Room was too humid unless A/C was kept running. Property not well maintained.
10.0
Charlene
Exceptional
10-20-2017
Pros: Great location,easy check-in and out. Awesome breakfast. Clean!!!!
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: Hospitality and clean rooms.
Cons:
7.9
Larry
Good
young couple
09-27-2017
Good
Pros:
Cons:
10.0
Kim
Exceptional
review category group of friends
09-05-2017
Nice stay all around!
Pros: Staff was very nice! It's wonderful that you have free hot breakfast for people!
Cons: N/A
5.8
Anonymous
Okay
family with young children
08-14-2017
Okay
Pros:
Cons:
7.5
Baseball
Good
family with young children
06-26-2017
Good
Pros:
Cons:
7.5
Tammie
Good
family with young children
06-12-2017
Good
Pros:
Cons:
8.8
66globetrotter
Excellent
solo traveller
05-29-2017
Fabulous
Pros:
Cons:
7.5
Brian
Good
young couple
05-21-2017
Good
Pros: Eggs should have been plain not mixed with items people might not like, like onions and bell peppers.
Cons:
10.0
Anonymous
Exceptional
family with young children
05-15-2017
Pleasant and relaxing
Pros: Good parking, easy check-in
Cons: Nothing adverse at all.
7.5
Anne
Good
young couple
05-04-2017
Good
Pros:
Cons:
9.2
Maryhelen
Wonderful
family with young children
03-20-2017
Superb
Pros: location was great and near many fast food restaurants, gas stations, etc yet quick easy access to highway.
Cons:
3.8
Brenda
Poor
review category group of friends
03-18-2017
will not ever go back...
Pros: lady at checkin was the ONLY pleasant part of hotel...
Cons: construction a nasty setup......... having power in our room would have been a real plus !!!
10.0
Ron
Exceptional
solo traveller
02-22-2017
restfull
Pros:
Cons:
9.2
Sandra
Wonderful
family with young children
02-11-2017
Superb
Pros:
Cons:
4.6
Anonymous
Disappointing
solo traveller
01-12-2017
Dirty and loud and under...
Pros: The staff was helpful and pleasant
Cons: You did not disclose that the hotel was under construction. The hallway was torn up, dirty, and scaffolding covered my window. The bathroom grout was stained and moldy.
10.0
Debra
Exceptional
family with young children
11-04-2016
Exceptional
Pros: We have always liked Hampton Inns. Alway clean, nice staff, breakfast and coffee
Cons:
7.5
Lisa
Good
family with older children
09-28-2016
Good
Pros:
Cons:
10.0
Vernon
Exceptional
mature couple
09-27-2016
All in all it was...
Pros: Wife is short so she had a little trouble getting into the bed.
Cons: Pillows could have been firmer.
5.8
Amanda
Okay
mature couple
09-27-2016
very disappointed
Pros: Not much!!!
Cons: I was not allowed in my room until 4:30. I waited inside the hotel for an hour and a half while waiting on my room to be cleaned. I waited while 8-10 others, who came in after me, were given their rooms. Then the sink would not drain in the room that I was placed in, so I had to change rooms. I was then given a room that was, or had been, a smoking room.
6.3
Lisa
Pleasant
review category group of friends
09-25-2016
Pleasant
Pros: Staff were friendly.
Cons: The hotel entrance rugs were stained and dirty. The lobby looked tired so did the building compared to other Hampton inns weve stayed at. Construction mess around building.
9.6
Alan
Exceptional
solo traveller
09-09-2016
Preferred place to stay in...
Pros: Decent internet connection, pretty good tv wise, awesome breakfast, great people. I've been going to Jonesboro a lot for work lately. Tried other places but this one is the best in my opinion. The room may not be a 10/10 but its comfortable, it fits all my needs, it's clean, and they have a great staff.
Cons: Ceilings could've used a respray, even just run some paint would make a world of difference. Not a deal breaker. Wish there was a vending machine with water bottles on the floor I was on. I think the rooms just need a little paint and it would look like new. Furniture is a little dated but I don't mind.
7.5
Lisa
Good
young couple
09-05-2016
Good
Pros:
Cons:
4.6
Brad
Disappointing
young couple
08-31-2016
Ok facility. Nice staff. Rooms...
Pros: Nice staff
Cons: The facility needed updates bc it was run down. For instance, bathroom towel rack fell into hands at one point. You could tell that someone swung from the shower rail.
10.0
Tawnya
Exceptional
mature couple
08-28-2016
Great stay.
Pros: The room was very comfortable and air worked great! Free WiFi, breakfast and HBO. The bed was comfortable and I slept great. I felt very safew. The staff was very friendly.
Cons: Would have liked a safe in the room but necessarily a deal breaker.
3.8
Tparsons
Poor
family with older children
08-09-2016
Poor
Pros:
Cons:
9.6
Anonymous
Exceptional
review category group of friends
08-06-2016
Exceptional
Pros:
Cons:
4.6
Robin
Disappointing
family with older children
08-02-2016
Will look for another place...
Pros: Staff was friendly. Beds comfy.
Cons: Breakfast food was bland and not comforting. Poor selections. Bathroom in our room was old and ceiling was with visible pipes.
Had to ask for towels daily.
10.0
Ray
Exceptional
mature couple
07-31-2016
Exceptional
Pros: Cleaning material used to clean tub caused very slippery to stand when wet. Started to fall-thank goodness for mounted hand bar.
Please consider alternate cleaning solution.
Cons: Light switch on wall between beds were lose and difficult to use.
Light switch on pole lamp behind chair in corner: would not turn on fully.
All other features were very good !!
4.6
Christopher
Disappointing
family with young children
07-27-2016
Dirty hotel
Pros:
Cons: Standing water in the shower. Repeatedly complained and asked for it to be fixed and although we were told it would be taken care of, it never was. I was mortified to have to give my baby daughter a bath in that tub.
10.0
James
Exceptional
mature couple
07-26-2016
Exceptional
Pros:
Cons:
8.3
Kevin
Very Good
family with young children
07-25-2016
Breakfast lady is amazing!
Pros: The bed was outstanding and clean. The room had a pullout couch for the kids.
The best part was the breakfast lady, she was awesome!
Cons: Room were a little dated for the price.
4.6
Christine
Disappointing
family with young children
07-06-2016
Stay somewhere else!
Pros: Oh a positive note, before we arrived I spoke with a lady at the front desk about our adjoining rooms that we needed. She was very helpful and sweet but I did not see her the weekend we were there. They water pressure was great in this hotel at all hours and they're hot water was wonderful. The breakfast was great! There was lots of selection and it was hot and fresh. Our children loved the breakfast! But don't get in the breakfast lady's way or she might bite you, no joke!!
Cons: We had 2 adjoining rooms. When we arrived the king room bathroom had hair on the floor. There were rust ring stains on the toilet and there was mold in the caulking. Along the edge of both bedroom carpets there is a distinct line of dust. The rooms are simply old and in desperate need of an update. They also need to be aired out. I was plugging in my iPhone behind the bedside table in the King room and I was appalled by the amount of dust behind it. My family rarely has allergies but all of us had stuffy noses and itchy eyes the entire weekend that we stayed in that room. We had our five-month-old daughter with us and I was constantly worried about her with all the dust everywhere. So allergy suffers beware!Staff was not friendly at this hotel! I'm not sure why but I'm guessing there must be something going on with management because everyone from hospitality, to housekeeping, to the front desk no one had a smile! The maid service was not good here at all they came by around 9 am to ask if we wanted service for our rooms. I said yes. Well we come back around 930 pm exhausted and the adjoining room doors were both open, mind you yet only the king room got service!!! One of the beds in the double bed room even had quite a bit of blood on it because my sons nose had bleed in the night and it was left just like that! (I had even mentioned this to the staff earlier) Beds were not made and no clean towels were given to us the towels were still in a dirty pile in the bathtub! Seriously you're in the king-size room and you can't see through to the adjoining room that it needs service? What's the point of coming by to ask if we want service if you're not going to clean the room? We were there for a large family reunion and several of our family had different rooms. There were other family members that voiced different issues with their own rooms from dirty floors to a leaking ac unit.
2.5
Frank
Poor
mature couple
06-30-2016
Total failure by the system,...
Pros:
Cons: Booking.com failed to make the reservation at Hampton Inn. We arrived there and found they had no room for us. Hampton front desk person told us to try the nearby Best Western
7.9
Bill
Good
mature couple
06-12-2016
Nothing wrong with Hampton Inn...
Pros: All in all give it a thumbs up. Breakfast bar looked ok. Could definitely get full, however wife and I opted out for IHOP
Cons: The comforter looked great on the bed but was way to heavy as a second cover to the sheet. Need something inbetween
9.2
Angie
Wonderful
mature couple
05-17-2016
Superb
Pros: Generally a good all round hotel.
Cons: The pool was closed unfortunately .
10.0
Tracy
Exceptional
family with older children
05-17-2016
I always enjoy my stay...
Pros:
Cons:
7.9
Jason
Good
family with older children
05-12-2016
Good
Pros:
Cons:
10.0
Carla
Exceptional
family with young children
05-06-2016
Justo one night but, good...
Pros: Good staff
Cons: Nothing
7.9
Tad
Good
mature couple
05-03-2016
Good
Pros:
Cons:
10.0
Brandi
Exceptional
young couple
04-29-2016
Exceptional
Pros:
Cons:
2.5
Anthony
Poor
young couple
04-26-2016
ok
Pros: yep
Cons: no
7.5
Tracy
Good
young couple
04-20-2016
Great stay
Pros: Everything was good until the charge on my card was too outstanding it was a double charge and when I called to speak with the guy he kept cutting me off as if I was lying
Cons: My debit card was charged twice
7.5
Chizobam
Good
review category group of friends
04-12-2016
Good for what I need...
Pros: The room itself was comfortable.. A little small but it was good!
Cons: Staff was a little rude and unorganized. I had many problems with getting my room paid for and was almost over charged! I still haven't received my $50 incident deposit back along with an extra charge that was on my card.
9.6
Barbara
Exceptional
solo traveller
04-01-2016
Exceptional
Pros: The beds! The duvet and the cover!!!
Cons:
10.0
Noa
Exceptional
family with older children
03-25-2016
Very good hotel
Pros: The staff was friendly, the room was clean and comfortable. I will stay in this hotel at the next visit.
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