Spacious one-bedroom suites feature wet bars, sleeper sofas and a second TV in the living room. The atrium lobby features a fountain and koi pond, along with a large breakfast area. A complimentary evening reception is offered nightly.
251 units. 9 stories, interior corridors. Accessibility (Call).
Pros: Chef Daniel for breakfast was wonderful. Breakfast selection was excellent. King bed was comfortable.
Cons: The pool was too cold for swimming -- extremely cold. The pull-out coach bed was extremely uncomfortable. Only one tray of fruit was available for evening reception.
5.4
Francisco
Fair
family with older children
09-13-2016
Pros: Location was great. Breakfast was really good. The Cook was truly cheerful.
Cons: Check in and Check out just simple, kind of A 1 star hotel... Disappointed. Not the Customer service that Embassy Suite offers.
10.0
April
Exceptional
review category group of friends
09-08-2016
Pros: Comfy bed, clean, excellent breakfast. Chef was outstanding, fun, and friendly.
Cons:
10.0
Victor
Exceptional
young couple
09-06-2016
Pros: Great staff , great breakfast and the free drinks and appetizers in the evening time are awesome
Cons:
8.8
Anonymous
Excellent
solo traveller
08-22-2016
Pros: The bed nice and confortable
Cons:
6.3
Michael
Pleasant
mature couple
08-03-2016
Pros: No
Cons:
9.6
Luther
Exceptional
mature couple
07-28-2016
Pros: My wife and I enjoyed our stay at your hotel. We will be staying there again when we are in your area.
Cons:
9.2
Amy
Wonderful
family with older children
07-19-2016
Pros: always love staying at Embassy - staff are always friendly and helpful; breakfast is quick but delicious; kids love it; perfect location for us.
Cons: It seems the rooms could use a bit of an upgrade. Part of the counter in bathroom was broken and needed fixed...nothing major, though...just a little unsightly.
5.8
Susan
Okay
family with older children
07-11-2016
Pros: Hotel room location
Cons: Family reunions going on
7.1
Anonymous
Good
family with young children
07-10-2016
Pros: We loved the happy hour and bar area. The staff was very nice.
Cons: The room had a strange odor and the beds were lumpy.
10.0
Janice
Exceptional
family with older children
06-23-2016
Pros: The staff was very friendly and helpful. Everyone always said to have a good day, or hoped we were enjoying our stay, etc. I like that. The complimentary breakfast was the best I have ever encountered.
Cons: The furniture in the living area (couch and chair) were stained (and looked dirty because of the stains) and looked old. Actually, they were really quite ugly.
1.0
Crystal
Very Poor
Family with Young Children
06-22-2016
Pros: The fish "ponds" in the atrium were clean.
Cons: 8:30am breakfast: no clean plates or cutlery, no orange juice, no sugar for coffee, no syrup. What kind of breakfast is left??? Wrote to Hilton by website... all responses have been form letters. This hotel is poorly ran and doesn't meet expectation.
6.3
Charles
Pleasant
family with young children
06-14-2016
Pros: Little rock like most urban southern towns can be perilous but this hotel is about as good as you can expect and had a badged county deputy on site which was great
Cons:
7.0
Verified Hotel Guest
Good
Group Traveler
06-13-2016
Pros: The breakfast was great
Cons: The hotel rooms need to be updated. The front desk clerk was very rude.
7.9
Susan
Good
mature couple
06-06-2016
Pros: Underground parking was a plus.
Cons:
10.0
Venkataraman
Exceptional
family with young children
05-31-2016
Pros: Excellent staff. Nick at front desk gone above and beyond to help us changing the room.
Cons: First assigned room was disappointing and faced little resistance from staff about it. Once I mentioned about Kids and smoke smell, they quickly responded to relocate us.
10.0
Sheila
Exceptional
solo traveller
05-22-2016
Pros: A great place to stay
Cons:
10.0
Blake
Exceptional
Family with Young Children
05-08-2016
Pros: The openness
Cons:
6.7
Happy
Pleasant
mature couple
05-04-2016
Pros: Room was nice
Cons: It took 45 minutes to check in. The line had over 40 people in it.
5.0
Orville
Fair
family with older children
04-26-2016
Pros: The buffet was pretty good and about as good as the first time with you, years ago.
Cons: Guests are entitled to free parking.
7.5
Mark
Good
mature couple
04-26-2016
Pros: Bed was comfortable.
Breakfast was ample.
Oatmeal was good.
Enjoyed the wine Friday evening.
Cons: Breakfast was not flavorful.
Coffee was terrible.
Room was dark and a lamp had no bulb so housekeeping seemed a bit careless.
Understaffed at check-in.
Billed for parking even though I didn't have a car. Finally corrected at check-out (I think because they couldn't print me a receipt.)
9.2
Mike
Wonderful
mature couple
03-31-2016
Pros: Only got to stay overnight but the Bed was nice and soft.
Cons: The shower curtain kept coming back to the center.
ATM Machine needed to dispense dollars instead of 10's.
Bathroom light was flickering on occasion.
5.0
Jennifer
Fair
03-25-2016
Pros: Location
Cons: Furniture was out dated
9.6
Cassie
Exceptional
family with older children
03-25-2016
Pros: Room was clean. Hotel was clean. Staff was very helpful and nice.
Cons: Walls were not well insulated between rooms. We could hear our neighbors very well. Ice machine was not working on our floor or the next floor.
5.4
Vernon
Fair
solo traveller
03-16-2016
Pros: The smell.
Cons: IFront desk staff inadequate, unfriendly and slow. Refused to give me or email me a copy of recept for room. Would only give me a recept for incidentals. Repeated requests were ignored.
8.3
Kay
Very Good
family with older children
03-08-2016
Pros: The room was awesome with the door between the rooms. My teenagers had their own space to watch TV and be loud and I could rest with my own TV. Breakfast was really good. The facilities were very clean and pretty.
Cons: Room service took over two hours and was not very good. They also keep charging my credit card for it.
8.8
Jerrie
Excellent
solo traveller
02-26-2016
Pros: The size of the suite and adequate furniture. The bed was very comfortable and I slept well. The breakfast was delicious and had a pleasant place to eat it.
Cons: I had no complaints
5.8
Monica
Okay
family with older children
02-16-2016
Pros: They lobby was very nice and the staff was very friendly and helpful. They girls enjoyed the breakfast
Cons: I made my reservation online and called twice to be sure that my rooms were next door to one another. It was my daughter birthday she and her friends had a sleepover. I paid for a corner and didn't receive that because they didn't have another room vacant next to one. When I walked it I thought I would have been amazed for the amount of money I spent on two rooms for one night. I've stayed at LaQuintas better than this!.. The bathroom was not that clean, the shower curtain had mole on it and the furniture was outdated. So wasn't worth my money!...
8.8
Kim
Excellent
mature couple
02-16-2016
Pros:
Cons: Restaurant was not very good. Trying to close at 7 and sent all home so manager? had to do herself. Took forever
10.0
Teresa
Exceptional
mature couple
02-01-2016
Pros: I loved the breakfast and the happy hour. The staff was great and the room was too.
Cons:
4.2
Abdul
Disappointing
family with young children
01-29-2016
Pros: Nice area
Cons: Lots of bed bugs in sofa bed. We found in the morning that my son was sitting in a chair and sleeping all night. Reported the issue. Hotel management came and looked at it. We showed the killed bugs also. They responded well. Told us that they will refund the money but it never happened yet.
10.0
Tabitha
Exceptional
mature couple
01-25-2016
Pros: The people at the hotel was very friendly & helpful. We were celebrating my husband birthday we were 100% happy.
Cons: We did not have any complain
9.2
Kelvin
Wonderful
family with young children
01-18-2016
Pros: Kids enjoyed the indoor pool
Cons:
8.8
Laura
Excellent
family with older children
01-16-2016
Pros: Horace.
Cons: Check in and out personnel not as friendly as could be. While waiting in line, they should recognize the next guests if nothing else a glance and a smile.
10.0
Jason
Exceptional
family with young children
12-22-2015
Pros: Amazing place, great price and very clean room
Cons:
3.8
Cassidy
Poor
family with young children
12-18-2015
Pros:
Cons: The price of the hotel wasn't worth what it was. The beds were small and not comfortable. They also over charged us $40 and we are still trying to get our money back 3 weeks later. The staff was more concerned with themselves then us. A couple of the staff members were chatting right by our breakfast table, saying inappropriate things, with my 10 and 8 year sitting there listening. When we walked in there were 2 staff members talking about stealing food from the banquet that was going on at the time. I thought since we were paying $170 a night for the hotel it would be better quality than it was. We will not stay there again.
4.2
Shawnrhea
Disappointing
family with older children
12-14-2015
Pros: Location
Cons: The room is old the wall paper was peeking the ceiling paint was chipping off. The table leg was broken off the table so when we sat down and tried to adjust the table it cam off. The bed were poorly made, the bedskirt had stains on it. We had the do not disturb sign on the door and house attendance still walked into the room, luckily we had all fished dressing. There was an additional $5 parking charge while people attending a banquet got free parking
10.0
Lisa
Exceptional
12-06-2015
Pros: located close to the highway and to the mall
Cons: charge for parking outside or covered
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-29-2015
Pros: the people who run the hotel . It is the best staff ... THEY took care of our every need and repair that was needed ..... they took time to make you feel at home.. thanks embassy suites in Little rock Arkansas I will be
Cons:
9.2
Valisya
Wonderful
solo traveller
11-23-2015
Pros: I loved the morning staff and the Housekeepers. I also loved the hot breakfast and bed comfort.
Cons: It was not a bad experience, I however wished pancakes was served at this location. I also did not like the rude service upon checking in with a business card. The same card I used to book the room.
10.0
Tracy
Exceptional
mature couple
10-27-2015
Pros: The breakfast was top notch as usual, excellent staff and accommodations.
Cons:
6.0
Fred
Pleasant
Business Traveler
09-28-2015
Pros: The room was very clean and breakfast was GREAT. Front desk and bellboys were good.
Cons: I waited 15 minutes to get a drink at the bar. There was no bartender in sight. many guests upset. Last time I stayed there I went to the rest. and never got waited on. Once no waitress in sight. Hard to rate the food when you can't even order.
10.0
Anonymous
Exceptional
mature couple
09-28-2015
Pros: Great Breakfast!
Cons:
9.0
Sandy
Wonderful
Family with Teens
09-24-2015
Pros: How it impressed my guests
Cons: Umm... nothing
10.0
Corarina
Exceptional
family with young children
08-21-2015
Pros: Every thing
Cons:
9.2
Beth
Wonderful
family with older children
08-11-2015
Pros: Horace , the wonderful breakfast guy ! He was so kind and cheerful. It made other things seem better !
Cons: No bad experience. But we were promised a corner suite, and did not receive it. Paid $20 extra for the upgrade. I have sent in a complaint to Booking .com but haven't heard from them. The "prestige" floor is kind of a joke when the "free" vending machines don't work. Other than that, we enjoyed our stay.
8.8
Patrick
Excellent
family with older children
08-07-2015
Pros: Great staff
Cons: Needs better fitness equipment.
5.4
Joann
Fair
family with young children
07-13-2015
Pros: The staff were trying their best despite having to deal with guests for 3 family reunions.
Cons: All shuttle drivers were off on the Friday evening we were there. We spent $52 on cab fares to get to downtown and back to the hotel. The pool was murky and dirty.
6.7
Bhard
Pleasant
review category group of friends
07-11-2015
Pros: The size of the suites are great as Well as the breakfast and happy hour provided.
Cons: I was unaware of the changes for the check in procedure that had been made since my last stay in April. Last time I put the deposit charge on my debit but was allowed to pay cash for the stay. This time they charged the complete cost to my debit card and would not take the cash. I was Away from home and unable to deposit money in my account which put my account in overdraft. I was paying by cash due to splitting cost with 3 other people. Our room also had towels that had brown stains on them and others had red stains. This was also another problem I didn't have on my previous stay. I was very disappointed this time considering I enjoyed my stay for my birthday and had been bragging to my friends about how clean and pleasant everything was before. I feel as if I let them down for the amount of money we paid.
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