Hampton Inn & Suites West

AAA Inspector Rating
8.7
Wonderful
44 Guest Ratings
1301 S Shackleford Rd
Little Rock, AR 72211- Map It
Members save up to 10% and earn HHonors™ points when booking AAA rates!
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AAA Inspector Notes
Attractive rooms feature white bedding and comfortable mattresses. Some one-bedroom suites are available, featuring sleeper sofas and DVD players in the living rooms. Smoke free premises. 126 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-430 exit 5, just n. 1301 S Shackleford Rd 72211.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 44 guests
Showing reviews 1 - 5 of 31
9.2
Pam
Wonderful
mature couple
08-22-2016
Pros: The room was very clean and comfortable. The breakfast was very food.
Cons: Nothing
5.8
Steve
Okay
family with older children
08-01-2016
Pros:
Cons: Staff very unaccommodating. All issues were referred to booking.com and wasn't the properties issue. To me it didn't matter who was to blame, we needed accommodations and would have liked to been treated like a quality paying customer that we were. We booked a room to sleep 5. Clearly stated in my reservation. Upon arrival, there were no rooms left to accommodate 5. I asked for a roll away bed and they told me there weren't any. The parking lot was completely full and we had to park in an adjoining business parking lot, which we received a call at 0700 in the am that we needed to move our truck. Although, the business located next door had no less than 4 of their business vehicles parked clearly in the hotels parking lot? The next morning I spoke with the manager, she said that since I booked with booking.com that I needed to talk with them it wasn't her problem. She said parking wasn't guaranteed and that there were roll away beds available, I should have asked for it? I said I did and realized that it wasn't worth having an adult discussion with this so called manager any longer.
7.0
Robert
Good
07-19-2016
Pros: In a quite area.
Cons: Need faster elevator.
9.6
Barbara
Exceptional
family with older children
07-19-2016
Pros: Breakfast was awesome! Room was clean and beds were comfy!
Cons: I had to wait a while to be checked in, but was apologized to for me having to wait.
10.0
Amanda
Exceptional
review category group of friends
07-10-2016
Pros: The staff, the amenities, the size of the room. Great location
Cons: The breakfast was nice, but the hot selection was minimal. Also when they ran out of doughnuts on both days, they did not refill
Showing reviews 1 - 5 of 31