Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel is located in a busy shopping and restaurant area with nearby interstate access. Spacious rooms include granite counters, a large workspace and sofa seating.
Smoke free premises. 88 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors. Accessibility (Call).
We had actually booked a different hotel in Eureka Springs and ended up leaving because we hated it. This place was fantastic!
Pros: Staff was great, room was beyond our expectations (an entire suite), kitchen was fantastic, pool heater was out but pool was still good, grocery shopping service was a bonus, free breakfast was delicious
Cons: Room had only 1 tiny trash can
7.0
Anonymous
Good
08-11-2017
Pros: The staff was friendly and the exercise room doesn't close so you can work out as early or late as you want to.
Cons: The "heated" pool was freezing, we stayed for the weekend and the front desk said they would have someone check on it on Monday. Which would not be of any use to someone checking out on Sunday.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was very friendly and helpful.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was super clean and the staff was great.
Cons: No.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very clean and large rooms
Cons: No
10.0
Anonymous
Exceptional
04-10-2017
Exceptional
Pros: Enjoyed coffee on the patio
Cons:
7.5
Anonymous
Good
03-06-2017
decent stay
Pros: The breakfast was good and fresh. The staff was pleasant. The location is good and the amenities in the hotel were nice.
Cons: The pool was dirty. You could tell the pull out couch hadn't been used in a while it was dirty once it was pulled out and the mattress was stained.
9.2
Anonymous
Wonderful
11-06-2016
Great facility with clean, comfortable...
Pros: Great facility! Clean hotel, and nice comfortable rooms.
The price was a little high, but so were all of the other hotels in the area for this weekend.
Cons: I booked at such a late date, that I was only able to get the queen suite. My husband I would have been more comfortable in a king. Not the hotel's fault! All hotels in the area were booked because of the Razorback's football game.
10.0
Anonymous
Exceptional
08-16-2016
Do not stay anywhere else...
Pros: The staff was excellent. They went above and beyond to make my stay and my daughter's birthday extra special!
Cons: There was nothing wrong.
10.0
Anonymous
Exceptional
06-07-2016
Overall excellent choice for the...
Pros: Hot breakfast was very good; very comfortable bed and slept well; nice exercise facility for workout; overall excellent stay.
Cons: Blower on air conditioner is loud and disturbed my wife during the night when it clicked on (she is a light sleeper).
10.0
Anonymous
Exceptional
06-01-2016
The best hotel ever!!
Pros: The hotel looked fairly new. It was right in the heart of a plaza with every restaurant you can think of, so you just walk out the door and go eat. The breakfast was wonderful, best cheese eggs ever at a hotel. I asked for extra towels and roll away bed, got them with no problem. The pool area was great and had everything the kids needed because they forgot some things. Loved it, and I always try to stay at a Resident Inn hotel since I travel often.
Cons: Nothing!!
10.0
Anonymous
Exceptional
05-04-2016
Exceptional
Pros: Great breakfast. Kind staff.
Cons: Parking lot is tight. Nothing else was wrong.
10.0
Anonymous
Exceptional
04-03-2016
Hotel that was more like...
Pros: I do not have one bad thing to say about this hotel. Clean, comfortable, affordable, and in a great location. We will be back!
Cons:
9.6
Anonymous
Exceptional
03-29-2016
Clean, nice friendly staff, breakfast...
Pros: Soft beds
Cons: No ceiling fans
7.5
Anonymous
Good
03-28-2016
Nice place and good value.
Pros: Nice clean place, and a great location. Loved the fact that On The Border was right across the street. The breakfast they served was one of the better ones we've had at a hotel, and the staff was friendly.
Cons: The complimentary water bottle had been partially drunk, and the mouthwash bottle had been used. Cleaning team must have forgotten to replace them.
10.0
Anonymous
Exceptional
03-22-2016
Great value nice room
Pros: Fridge microwave lots of room for the money
Cons: Needs ice maker on every floor
10.0
Anonymous
Exceptional
03-05-2016
Pool, Hot Breakfast, Comfy Beds
Pros: Kids loved the pool and pool hours are fabulous 6am-11pm, so if u have a lot of activities you can still get in some swim time
Cons: Stayed here on several visits and the breakfast isn't always the same, not as good of variety second visit.
There was a group of young kids celebrating a birthday-pretty much all boys-- in the pool area, it was VERY loud and there were about 15 kids, loud and a little wild, but this isn't really the hotels fault.
The hotel didn't offer a Map of area or info on activities or events in the area
9.6
Anonymous
Exceptional
02-28-2016
Great place to stay!
Pros: The fireplace was amazing! Breakfast was so yummy too!
Cons: They said the pool was heated but it was very cold and they had no hot tub.
10.0
Anonymous
Exceptional
02-17-2016
Enjoyable weekend
Pros: My family and I really enjoyed our room. I thought it was well laid out and comfortable. We enjoyed the pool and the later hours that it stayed open. Breakfast was very nice as well. We will be returning here.
Cons: There were a lot of people in the pool and the towels ran out. That was understandable but there were still no towels in the morning in the pool area.
9.6
Anonymous
Exceptional
12-31-2015
Couldn't ask for better location!
Pros: Had problem with our room but they gave us free night, and the breakfast was good!
Cons: Our window was leaking but they gave us a free night because of it.
8.3
Anonymous
Very Good
11-17-2015
Great location, large rooms
Pros: Great location, large rooms, great breakfast. Beds were very uncomfortable, minimal amenities in room but plenty available to purchase in lobby.
Cons:
10.0
Anonymous
Exceptional
09-24-2015
Great place to stay!
Pros: Loved the location with lots of food and shopping within walking distance.
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