Hacienda Encantada Resort & Spa Los Cabos

AAA Inspector Rating

8.7

Excellent

43 Guest Ratings

Carr Transpeninsular 7.3 KM

Cabo San Lucas, BS 23410- Map It

Book Now Route

Save

(42) Photos

Photos

AAA Inspector Rating Details (scale 1-5)

4.4

Overall

Room4.2

Bath4.2

Public Areas4.8

ARATED

AAA Inspector Notes

This resort's lovely rooms overlook the rocks at the edge of the Sea of Cortez. Elegant furnishings, including poster beds, and attractive artwork evoke Colonial Mexico. Both all-inclusive and European stay plans are available at this resort. Meets AAA guest room security requirements. Smoke free premises. 222 units, some efficiencies and kitchens. 4 stories, exterior corridors.

More about Cabo San Lucas, BS More Hotels in Cabo San Lucas, BS

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Resort Hotel

Location

Oceanfront. On Mex 1, 3.7 mi (6 km) ne of town. Carr Transpeninsular 7.3 KM 23410.

Pool

heated outdoor.

Parking

valet only.

Dining & Entertainment

8 restaurants, also, Los Riscos, see separate listing, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves.

Sports & Recreation

hot tub, steamroom, recreation programs, playground, exercise room, spa.

Guest Services

valet and coin laundry, airport transportation, room service, child care, area transportation-Marina Fiesta.

Terms

check-in 4 pm, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 43 guests

Showing reviews 1 - 5 of 21

10.0

Christine

Exceptional

Traveling as Couple

06-23-2017

the location is a bit in the middle of nowhere but still gorgeous.

Pros: the grounds, room, architecture, beach, pool were amazing. the staff was also great.

Cons: the room service brought closed and sealed mayonnaise that was already used one night. the next night it took 90 minutes for a quesadilla that i just ended up canceling.

10.0

David

Exceptional

Family with Young Children

06-23-2017

Please get back to me on the money the resort have charged my credit card. ---

Pros: Beautiful people and service

Cons: They said you did not pay them and have charged me again full price on my credit card before I left. I left early as Cabo is not a very nice place and my wife and I prefer somewhere to shop and enjoy.

8.8

Eric

Excellent

family with young children

05-04-2017

Pros: Yes but too soft

Cons: the beds were very soft and for those people w/bad backs not a good thing

10.0

Alyssa

Exceptional

review category group of friends

04-17-2017

Pros: This place is amazing! Everyone is extremely helpful and friendly. The rooms are extremely clean and comfortable. The food is excellent- especially when served pool side :-) I would highly recommend this resort to anyone and insist they do the all inclusive package. 100% worth the money.

Cons: Wifi was a little spotty but overall was sufficient. Was still able to send pictures to friends back home and make them jealous :-)

7.1

Anonymous

Good

review category group of friends

03-26-2017

Pros: Omlettes were my favorite!

Cons: Location was not near downtown, no music at pools.

10.0

Jamie

Exceptional

young couple

03-07-2017

Pros: Secluded but close enough to Cabo San Lucas to take the complimentary shuttle (included in the all-inclusive option).

Cons: Room service not included in the all-inclusive option. Last restaurant/bar closes at 10pm.

10.0

Anonymous

Exceptional

young couple

01-14-2017

Pros:

Cons: HAve to pay for WIFI, and only one device can use at a time per WIFI code.

7.1

Julie

Good

review category group of friends

01-03-2017

Pros: I love the breakfast at the restaurant on top of proprerty. I loved the adult pool area. Single travelers appreciate the consideration given. We didn't bring children and don't want to listen to all that noise. Place keep the adult area secluded.

Cons: I did not like being harassed by a woman who does your selling. She was very pushy and did not represent you well. We called her Cruella Deville. I own vacation property and I don't mind looking at some type of presentation but I don't want someone chasing me down when I say I'm not interested.

9.6

Steven

Exceptional

family with young children

12-25-2016

Pros: Their breakfast game is strong! Great helpful staff...all friendly, no attitudes. Excellent upgraded suite 1600 sqr ft with spectacular view! 151 rooms, very authentic feel and not the 600 room super resort.

Cons: Not a swimable beach.

9.6

Martin

Exceptional

family with young children

12-24-2016

Pros: Amazing food, staff, service! Just overall a great time because of them!

Cons: I wold have liked a more fun atmosphere with more people. Everyone was just boring

7.5

Kimberlee

Good

young couple

10-20-2016

Pros: The rooms are very nice.

Cons: We had a bad experience at one of the restaurants!! They Said we did not pay our bill when we did so make sure you use your credit card or put it on your room do not use cash they did not tell us that when we first checked in. So they have some diss honest employees working there but the resort was very nice rather than that.

9.6

Timothy

Exceptional

mature couple

09-28-2016

Pros: Location, pools, staff - Samuel & Elizabeth were awesome

Cons: Food

10.0

Tiffany

Exceptional

review category group of friends

08-16-2016

Pros: The staff was amazing. My friends & I truly enjoyed our stay here!!

Cons:

7.5

Natalie

Good

family with older children

08-12-2016

Pros: Amazing views

Cons: Food

7.5

Carolyn

Good

family with young children

08-11-2016

Pros:

Cons: When Rueben took our complimentary dinner cruise for 3 from Mirasol .He exchange it with $100 spa instead . He lied to us ,the cruise was not cancelled

5.0

Paul

Fair

mature couple

07-25-2016

Pros: Eggs were to order which was good. The bed was horrible I constantly woke up with an aching back, there was no box spring. Two of the days I could barely get out of bed to walk.

Cons: Everything was on a hill, a lot of walking and sweating. There was no beach to lay on or to swim in.

10.0

Charles

Exceptional

family with older children

12-24-2015

Pros: Staff was professional and friendly.

Cons:

10.0

Jacqueline

Exceptional

family with older children

09-14-2015

Pros: Hacienda was beautiful, clean and comfortable. The staff was friendly and very attentive.

Cons: I liked it all. I have no negative comments.

10.0

Nicole

Exceptional

young couple

08-29-2015

Pros: This was our 2nd time at Hacienda Encantada and we will never stay anywhere else. Absolutely WONDERFUL experience. Best hotel in Cabo.

Cons:

9.2

Gloria

Wonderful

family with older children

08-19-2015

Pros: the whole resort and the good servicevery nice view great restaurants excellent food

Cons: the noise pf the construction need to pay for wi fi

5.0

Roy

Fair

mature couple

08-15-2015

Pros: Room location after 2 changes

Cons: Front staff, mixup in rooms

Showing reviews 1 - 5 of 21