This resort's lovely rooms overlook the rocks at the edge of the Sea of Cortez. Elegant furnishings, including poster beds, and attractive artwork evoke Colonial Mexico. Both all-inclusive and European stay plans are available at this resort.
Meets AAA guest room security requirements. Smoke free premises. 150 units, some efficiencies and kitchens. 4 stories, exterior corridors.
hot tub, steamroom, recreation programs, playground, exercise room, spa.
Guest Services
valet and coin laundry, airport transportation, room service, child care, area transportation-Marina Fiesta.
Terms
check-in 4 pm, 3-4 night minimum stay - seasonal and/or weekends, 3 day cancellation notice-fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 32 guests
Showing reviews 1 - 5 of 18
10.0
Tiffany
Exceptional
review category group of friends
08-16-2016
Pros: The staff was amazing. My friends & I truly enjoyed our stay here!!
Cons:
7.5
Natalie
Good
family with older children
08-12-2016
Pros: Amazing views
Cons: Food
7.5
Carolyn
Good
family with young children
08-11-2016
Pros:
Cons: When Rueben took our complimentary dinner cruise for 3 from Mirasol .He exchange it with $100 spa instead . He lied to us ,the cruise was not cancelled
5.0
Paul
Fair
mature couple
07-25-2016
Pros: Eggs were to order which was good. The bed was horrible I constantly woke up with an aching back, there was no box spring. Two of the days I could barely get out of bed to walk.
Cons: Everything was on a hill, a lot of walking and sweating. There was no beach to lay on or to swim in.
10.0
Charles
Exceptional
family with older children
12-24-2015
Pros: Staff was professional and friendly.
Cons:
10.0
Jacqueline
Exceptional
family with older children
09-14-2015
Pros: Hacienda was beautiful, clean and comfortable. The staff was friendly and very attentive.
Cons: I liked it all. I have no negative comments.
10.0
Nicole
Exceptional
young couple
08-29-2015
Pros: This was our 2nd time at Hacienda Encantada and we will never stay anywhere else. Absolutely WONDERFUL experience. Best hotel in Cabo.
Cons:
9.2
Gloria
Wonderful
family with older children
08-19-2015
Pros: the whole resort and the good servicevery nice view
great restaurants excellent food
Cons: the noise pf the construction
need to pay for wi fi
5.0
Roy
Fair
mature couple
08-15-2015
Pros: Room location after 2 changes
Cons: Front staff, mixup in rooms
5.0
Anonymous
Fair
mature couple
06-08-2015
Pros:
Cons: Dirty pillows on the bed... Not a luxory experience even if it was a "luxory suite"...
We were asked 3 times for check out at 12 even if our reservation with booking had a late check out option (at 2pm)... Very annoying...
Noisy air conditioning...
Asked for 1 large bed (telling we were on honeymoon) and got instead 2 king beds
10.0
Joyce
Exceptional
review category group of friends
02-21-2015
Pros: The view is beautiful, saw whales every day from our room balcony, the staff was super friendly and helpful. Loved the infinity pool and the included big breakfast was a nice bonus.
Cons: Only bad thing is its about 5 miles from the town, so we had to pay for a taxi or the shuttle a lot if we wanted to go into town. The shuttle was about $5.00 each so not too bad and there were 4 of us so we could split a $20/25 taxi at about the same rate.
Shuttle from and to airport was $17.00 each way per person or taxi was $70.00.
8.3
Bthec
Very Good
mature couple
02-03-2015
Pros: Location is great so long as you don't want to be in downtown Cabo San Lucas. Great views back to the Arch and perfect for whale spotting. Staff were friendly and helpful. Rooms were spacious enough, although the decor a bit dated.
Cons: The food in the on site restaurants was average at best. Overpriced, cold meals (try warming the plates), hot water for tea served from the same jugs that have been used for coffee.
10.0
Robert
Exceptional
family with young children
01-28-2015
Pros: The staff was incredible ....Moises, Arturo, and Josh to name a few and Armando was a great leader always on the property checking and asking if there was anything more that we required. Service was excellent. The fusion of colors in the rooms ...beautiful. The view breathtaking being able to be away from the bustle of Cabo but still to see the arch and a shuttle from the property to they're sister property ran regularly
Cons: Nothing beach was rocky but excellent for snail hunting for the kids
9.6
Alen
Exceptional
young couple
01-08-2015
Pros: Amazing views.
Friendly staff.
Great food.
Cons:
8.8
Tina
Excellent
family with older children
01-02-2015
Pros: Beautiful location and beautiful resort
Cons: Food could be better. I got sick from food. No medical service follows.
8.3
Arturo
Very Good
family with older children
12-28-2014
Pros: The Villas
Cons: Many "no's" "cant's" "apologies"
9.6
Anonymous
Exceptional
mature couple
11-12-2014
Pros: Overall, it was a very nice place to stay. The workers were veryfriendly and spoke good English. The servers and restaurants wereexcellent. Breakfast had lots of variety and the setting was lovely.Great views of the sea of Cortez and downtown. There was always a ridein case we didn't want to walk the hills. Although we had our owncar, we noted that there was efficient bus transportation to and fromtown all day, though it did cost $5 per person each way, and due to therather remote location, it was necessary to either take their bus or ataxi to leave the property.
Cons: We found the housekeeping to be sub-par. Sometimes they came at 9am andother times at 5pm. We had to track the maid down for a floor mat andonly got one once. We had paid $7 per day up front for services, butwouldn't do it again. The housekeeper wasn't worth it, and weended up tipping everyone else anyway. Charged $12 per day for internet.The patio chairs were very uncomfortable and not conducive torelaxation.
8.3
Bruce
Very Good
mature couple
11-03-2014
Pros: Remarkable effort to restore the resort to operating condition only weeks after the hurricane. Very little evidence of any remaining damage. Our stay was the result of continuing repairs to our home timeshare resort - Hacienda del Mar. I was pleasantly surprised by the intimacy and design of Encatada. A pleasure to stay.
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