Hacienda Encantada Resort & Spa Los Cabos

AAA Inspector Rating

8.7

Excellent

43 Guest Ratings

Carr Transpeninsular 7.3 KM

Cabo San Lucas, BS 23410- Map It

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AAA Inspector Rating Details (scale 1-5)

4.4

Overall

Room4.2

Bath4.2

Public Areas4.8

ARATED

AAA Inspector Notes

This resort's lovely rooms overlook the rocks at the edge of the Sea of Cortez. Elegant furnishings, including poster beds, and attractive artwork evoke Colonial Mexico. Both all-inclusive and European stay plans are available at this resort. Meets AAA guest room security requirements. Smoke free premises. 222 units, some efficiencies and kitchens. 4 stories, exterior corridors.

More about Cabo San Lucas, BS More Hotels in Cabo San Lucas, BS

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Resort Hotel

Location

Oceanfront. On Mex 1, 3.7 mi (6 km) ne of town. Carr Transpeninsular 7.3 KM 23410.

Pool

heated outdoor.

Parking

valet only.

Dining & Entertainment

8 restaurants, also, Los Riscos, see separate listing, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes. Some: microwaves.

Sports & Recreation

hot tub, steamroom, recreation programs, playground, exercise room, spa.

Guest Services

valet and coin laundry, airport transportation, room service, child care, area transportation-Marina Fiesta.

Terms

check-in 4 pm, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 43 guests

Showing reviews 1 - 5 of 24

1.0

Anonymous

Very Poor

08-11-2017

Pros: Nothing

Cons: Lizard and cockroach in room, checkin delay, location of hotel, wifi speed

10.0

Anonymous

Exceptional

07-09-2017

Stunning location, spacious room, terrific...

Pros: The room was beautiful with a very comfortable bed. The all-inclusive option was a terrific value. The view from the hotel property was stunning. We always received service with a smile. The staff were kind and caring.

Cons: The service overall was really great, but we had trouble getting our mini-bar restocked almost every day. Even with multiple calls, we often still didn't get it re-stocked. Eventually we had to go to the restaurant downstairs to get more bottled water.

8.8

Anonymous

Excellent

05-04-2017

Excellent

Pros: Yes but too soft

Cons: the beds were very soft and for those people w/bad backs not a good thing

10.0

Anonymous

Exceptional

04-17-2017

Paradise.

Pros: This place is amazing! Everyone is extremely helpful and friendly. The rooms are extremely clean and comfortable. The food is excellent- especially when served pool side :-) I would highly recommend this resort to anyone and insist they do the all inclusive package. 100% worth the money.

Cons: Wifi was a little spotty but overall was sufficient. Was still able to send pictures to friends back home and make them jealous :-)

10.0

Anonymous

Exceptional

03-07-2017

Perfect relaxed getaway!

Pros: Secluded but close enough to Cabo San Lucas to take the complimentary shuttle (included in the all-inclusive option).

Cons: Room service not included in the all-inclusive option. Last restaurant/bar closes at 10pm.

7.1

Anonymous

Good

01-03-2017

Havienda Encantada is a beautifully...

Pros: I love the breakfast at the restaurant on top of proprerty. I loved the adult pool area. Single travelers appreciate the consideration given. We didn't bring children and don't want to listen to all that noise. Place keep the adult area secluded.

Cons: I did not like being harassed by a woman who does your selling. She was very pushy and did not represent you well. We called her Cruella Deville. I own vacation property and I don't mind looking at some type of presentation but I don't want someone chasing me down when I say I'm not interested.

9.6

Anonymous

Exceptional

12-25-2016

Fantastic experience, exceeded my expectations!

Pros: Their breakfast game is strong! Great helpful staff...all friendly, no attitudes. Excellent upgraded suite 1600 sqr ft with spectacular view! 151 rooms, very authentic feel and not the 600 room super resort.

Cons: Not a swimable beach.

9.6

Anonymous

Exceptional

12-24-2016

Exceptional

Pros: Amazing food, staff, service! Just overall a great time because of them!

Cons: I wold have liked a more fun atmosphere with more people. Everyone was just boring

7.5

Anonymous

Good

10-20-2016

Good

Pros: The rooms are very nice.

Cons: We had a bad experience at one of the restaurants!! They Said we did not pay our bill when we did so make sure you use your credit card or put it on your room do not use cash they did not tell us that when we first checked in. So they have some diss honest employees working there but the resort was very nice rather than that.

9.6

Anonymous

Exceptional

09-28-2016

Beautiful with Great Service!

Pros: Location, pools, staff - Samuel & Elizabeth were awesome

Cons: Food

10.0

Anonymous

Exceptional

08-16-2016

AMAZING

Pros: The staff was amazing. My friends & I truly enjoyed our stay here!!

Cons:

7.5

Anonymous

Good

08-12-2016

Good

Pros: Amazing views

Cons: Food

7.5

Anonymous

Good

08-11-2016

Otherwise our stay was great...

Pros:

Cons: When Rueben took our complimentary dinner cruise for 3 from Mirasol .He exchange it with $100 spa instead . He lied to us ,the cruise was not cancelled

5.0

Anonymous

Fair

07-25-2016

Passable

Pros: Eggs were to order which was good. The bed was horrible I constantly woke up with an aching back, there was no box spring. Two of the days I could barely get out of bed to walk.

Cons: Everything was on a hill, a lot of walking and sweating. There was no beach to lay on or to swim in.

10.0

Anonymous

Exceptional

12-24-2015

A best-ever vacation experience!

Pros: Staff was professional and friendly.

Cons:

10.0

Anonymous

Exceptional

09-14-2015

An oasis in Cabo

Pros: Hacienda was beautiful, clean and comfortable. The staff was friendly and very attentive.

Cons: I liked it all. I have no negative comments.

10.0

Anonymous

Exceptional

08-29-2015

Will never stay anywhere else...

Pros: This was our 2nd time at Hacienda Encantada and we will never stay anywhere else. Absolutely WONDERFUL experience. Best hotel in Cabo.

Cons:

9.2

Anonymous

Wonderful

08-19-2015

my stay was good

Pros: the whole resort and the good servicevery nice view great restaurants excellent food

Cons: the noise pf the construction need to pay for wi fi

7.1

Anonymous

Good

01-20-2017

Good

Pros:

Cons:

8.8

Anonymous

Excellent

12-24-2016

Fabulous

Pros:

Cons:

8.8

Anonymous

Excellent

08-16-2016

AGRADABLE EL HOTEL Y EL...

Pros:

Cons:

9.6

Anonymous

Exceptional

01-10-2016

Exceptional

Pros:

Cons:

7.1

Anonymous

Good

03-26-2017

Good

Pros: Omlettes were my favorite!

Cons: Location was not near downtown, no music at pools.

10.0

Anonymous

Exceptional

01-14-2017

Overall excellent experience, and if...

Pros:

Cons: HAve to pay for WIFI, and only one device can use at a time per WIFI code.

Showing reviews 1 - 5 of 24