Catering to a young and trendy adult-oriented crowd, the hotel is located on popular Medano Beach and commands breathtaking views of the famous rocks of Land's End. Nikki Beach—the poolside bar, restaurant and beachfront area—is known for its festive atmosphere
Under major renovation. Last rated: Three Diamond. Smoke free premises. 151 units. 6 stories, exterior corridors.
Oceanfront. 0.6 mi (1 km) e of Mex 1 via Paseo del Pescador. Playa El Medano S/N Zona Hotelera 23410.
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on-site and valet.
Dining & Entertainment
2 restaurants, full bar, nightclub.
Available on premises
refrigerators, coffeemakers, wireless Internet (fee), safes.
Sports & Recreation
sauna, hot tub, steamroom, recreation programs, exercise room, spa.
valet laundry, airport transportation, room service.
pets (extra charge).
OVERALL GUEST SCORE
Based on Ratings from 65 guests
Showing reviews 1 - 5 of 12
Pros: The staff was excellent
Pros: Everything is new and well decorated, the pool and the beach are amazing, the service is excellent as well as the staff.
Pros: Beautiful facilities
Verified Hotel Guest
Cons: there were charges to my room I did not make and the hotel confirmed via video that I did not make the charges and indicated they would credit my account. After my account was not credited and 3 unreturned phone calls I resolved the matter with my credit
review category group of friends
Pros: The service was great the resort is beautiful the people were so friendly no faults just compliments definitely going back there !!!
Pros: Everything was fabulous!! We have never received service as good as it was at ME. The resort is stunning and the staff are FANTASTIC!
Cons: The absolute only thing I can criticize is how loud the music is by the pool. Just a little too loud in the afternoons. Apart from that I cannot fault them!!
Pros: View and location excellent
Cons: Noise in room from hallways extremely loud, sounded like echoes in a cave.
Noise from pool and bar was loud but tolerable.
review category group of friends
Cons: Kids everywhere. Got hassled by security. Resort looked like it just went through a hurricane with paint etc. details overlooked
Pros: Staff especially at check in were very friendly and helpful. They even upgraded to us at no extra charge and we didn't even have to ask!! No better way to start your vacation stay at a hotel!! It was an easy checkin/check out process and the shuttle to the airport for $20pp was awesome! We ate breakfast at the hotel on the water and it was lovely and service was great!! Went to the spa also and had a wonderful experience from start to finish. Lots of extra amenities I wasn't expecting that were lovely surprises after my amazing massage!! I would definitely stay here again!
Cons: Pool was a little dirty by the time we got in at the of the day, but I did see a guy cleaning it early the next morning. Maybe they could check the cleanliness of it towards the of the day though too.
Pros: The staff was incredible the beds were incredibly comfortable and the views were magnificent!
Pros: Service staff was great
Cons: Still under construction and wasn't fully ready to be open
family with older children
Pros: Concierge (Azael) was outstanding. Went out of his way to ensure as best he could that our stay was pleasant.
Cons: Room service was horrible. Telephones were horrible. Construction was a nuisance. Hotel was only about 25% ready for occupancy yet website made it seem like it was completely open. If we had know it was a "pre-opening", we would never have stayed there. To top it off, we felt like we were staying in a budget hotel for the price of the "Four Seasons". I paid the price of four seasons and did not get that experience. Terrible and misleading! BTW, the food, especially bfast was also terrible. Cold and uninspiring for a high end hotel. We went outside of hotel to eat frequently. I don't mind paying high prices for excellent food. Melia food, especially bfast, is NOT excellent!