Themed parties are among the many activities organized at this family-friendly resort located on the beach.
390 units. 6 stories, interior corridors. Bath: shower only.
Oceanfront. 0.4 mi (0.6 km) e. Blvd San Jose, Lote 10 Campo De Golf 23400 (Blvd San Jose, Lote 10 Campo De Golf).
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
6 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee), safes. Some: microwaves.
Sports & Recreation
hot tub, steamroom, scuba diving, tennis, recreation programs, kids club, playground, game room, exercise room, spa.
Guest Services
valet laundry, airport transportation, room service, child care.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 57 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Royal Solaris was a very nice hotel with good rooms. The staff was friendly and available. Plenty of food and drinks (including alcohol) at all times free to those staying there. They did try to sell me a timeshare and they didn't have American sports on TV. Overall a very nice place with fun activities. I had a nice time there.
Pros: Friendly staff and fun atmosphere.
Cons: Pushed timeshare sales and did not have football games on TV.
9.0
Anonymous
Wonderful
07-21-2017
Pros: The activities/entertainment was excellent; never a dull moment.
Cons: Check-in process was quite lengthy.
1.0
Anonymous
Very Poor
07-21-2017
Poor costumer service. Was very aggressive to buy timeshare, food was all junk and got a few bugs bite on my body from bed, so it looks like the hotel have bed bugs.
Pros: Location.
Cons: Everything.
7.0
Anonymous
Good
07-21-2017
Pros: Friendly staff. Clean. Fun activities. Great pool for adults and kids. Clean beach.
Cons: Was not crazy about the food. Buffet choices not good. We did like the Food in Marco Polo but it was like fine dining and my daughter was still hungry after dinner. Had to order room service.
5.8
Anonymous
Okay
06-16-2017
Okay
Pros: Clean rooms
Cons: Pushy sales people. Won't take no for an answer. Will not come back or recommend this place.
9.2
Anonymous
Wonderful
05-30-2017
Had a great time. Gym...
Pros: Staff was very friendly. Diego was awesome and so helpful.
Cons:
6.3
Anonymous
Pleasant
05-27-2017
Pleasant
Pros: Beautiful location with lovely walks on the beach. A quick ride to the old town for entertainment. Good breakfast. Great pillows.
Cons: The property is a little worn, chipped tiles, hard beds.
10.0
Anonymous
Exceptional
05-12-2017
Fun Times
Pros: Great pool area
Cons: Parking was very limited for oversized vehicles Fun
3.3
Anonymous
Poor
04-23-2017
Never stay here again
Pros: The pool
Cons: Food, food, and food was just terrible!!!!!! Kids screaming in the room next to us at 6 am. At dinner asked server four times for a refill on my drink before he finally brought it. Hate being negative on everything but it is what it is. On a positive note, the pool was great with the swim up bar
9.2
Anonymous
Wonderful
04-19-2017
Superb
Pros: The staff
Cons: The location and the food was horrible
2.5
Anonymous
Poor
04-13-2017
Very poor
Pros:
Cons: Staff were completely unorganized, facility was dirty, and the food quality was terrible.
5.4
Anonymous
Fair
02-26-2017
Royal Solaris, do not expect...
Pros: Location
Cons: Hotel us not more than 3 stars. The bathroom is stinky and derty. Rooms are equipped with my grandmomes friedge, very old furniture. It smells bad all the time in the room. The swimming poll seems not so clean as we expected. Food - buffet with wide choose but not tasty:(
7.9
Anonymous
Good
02-09-2017
Good
Pros:
Cons: No internet in our room
9.6
Anonymous
Exceptional
01-02-2017
Friendly and satisfying vacation. Kick...
Pros: Different selections and eggs/ crepes were delicious.
Cons: Making reservations for dinner. Needed more options for dinner food. Not enough ( simple )children's food Options. (Chicken nuggets/ pasta). Would like more restaurant options. Would like to not have to make reservations.
7.9
Anonymous
Good
12-09-2016
The foods selectionsuch not as...
Pros: The location was nice and can be easily access from airport, shopping or go to Cabo San Lucas.
Cons: The foods and selections are very limited. We did not even get a chance to reserve any of the restaurant.I don'the like the ideas of how the hotel close off the area for private event for tineshare owners only but the events are out in the open area.
7.9
Anonymous
Good
11-20-2016
A nice place to stay...
Pros: Friendly people
Cons: Food could have been better
4.6
Anonymous
Disappointing
09-22-2016
don't go there stay next...
Pros: location and very attentive pool server
Cons: the food was terrible. the lunch buffet was closed for 4 of the 7 days and we had to eat at the snack bar on hotdogs and hambergers
4.2
Anonymous
Disappointing
09-20-2016
Never waste your money at...
Pros:
Cons: This entire Resort is nothing more than an upscale scam to sell timeshares what I thought was going to be a value for an all-inclusive resort that I've experienced in the past with other great properties turned out to be nothing more than a huge disappointment I'm going to take my opinion anywhere and to anyone I can possibly address it to
8.3
Anonymous
Very Good
08-02-2016
Family friendly.
Pros: The kids pool was lots of fun for my 3 year old!The nightly entertainment was a little cheesy, but enjoyable.
Cons: The food. My husband doesn't eat red meat or pork, so the selection for him was very limited.
5.8
Anonymous
Okay
06-03-2016
MDW 2016
Pros: The location was beautiful and the pool was great.
Cons: The food was horrible and the drinks were very watered down. They charge extra for everything and the wifi is not good.
2.5
Anonymous
Poor
05-22-2016
Do not stay here, not...
Pros: Nothing really. We were very disappointed once we arrived and saw the facilities.
Cons: Everything. The pool was dirty and warm which is gross when it's hot outside. The food was not good at all and the Buffett had birds eating out of it and feathers all over the place. Our room smelled like urine. The drinks were obviously watered down including the beer. The shows were not good at all, it looked like a bunch of 18 year olds got together last minute and just got on stage to wing it. You can't swim in the beach right by the hotel which is the main reason we wanted a hotel on the beach. It's ridiculous that we have to pay nightly for a lock for the safe... It's all inclusive and I have NEVER stayed at a hotel where you have to pay for the safe. When we tried to book a tour to go see the arc the staff just tried to get us to see a scam presentation even after telling her several times we weren't interested and just wanted to pay for the boat ride. We came there to relax and that did not happen. The top of our toilet had not been cleaned down prior to us getting there which was disgusting. Our view was terrible and if we wanted a better one we'd have to pay more even tho the room would be the exact same. The staff wasn't great at all. My boyfriend had to order his drinks at dinner several times and it stil never came out, all he wanted was a Pepsi. There are 2 resaraunts onsite and you have to make reservations and if you don't do that by 3pm you don't eat dinner. I have already told several people to never stay at this hotel. It is not worth $200 a night... Not even close.
7.1
Anonymous
Good
05-03-2016
Not bad.
Pros: The staff was friendly and treated you well, especially if you tipped. There were many options in terms of sitting or laying out by the different pools and by the beach. The rooms were clean and the grounds were kept nicely.
Cons: It seemed like even if you were ordering things from the menu or the restaurants it was probably still coming from the buffet. It wasn't bad, but the food options definitely got old after about two days. Also we happened to stay when they were celebrating a kids day which I'm sure was fun for all the kids but it would have been nice to know this was going on, because as adults it was very hectic with all the kids running around and eating cake in the pool etc.
8.8
Anonymous
Excellent
05-02-2016
ret spot -willreturn. This is...
Pros: Great location !
Cons: Check in needs more staff.
7.9
Anonymous
Good
04-29-2016
Fantastic
Pros: What I like the most was the waitress. The people who make the eggs. The tortillas and all the food and deserts make me feel like home thanks.
Cons: The days passed by so quickly
10.0
Anonymous
Exceptional
04-26-2016
Had a Great time, the...
Pros: Very friendly staff. Very clean. Had a very good variety of entertainment for everyone. Made you feel welcome like Family. Loved the food. Beautiful place!
Cons: Didn't fully explain how the towel rental cards went. We turned towels when we departed (6), they were checked off by the towel clerk. But we didn't know we needed to bring the cards when checking out. When asked about the cards ,I informed them that they were in the room. Not told to go get them,or there would be a charge. When I returned to US., I found out I was charged $180 dollars. I called them and the Lady clerk said she didn't see any charge. She took my number, and E-mail address, but I never heard anything back. I'm upset to have paid for something we returned for the two rooms and my checking account is proof of the charge. $30 per towel We should have been told to go get those cards. That was very UNFAIR! Make sure they fully explain things you.
9.2
Anonymous
Wonderful
04-17-2016
Great value overall.
Pros: Dinner at Italian restaurant was excellent. Easy walk into town (San Jose). Were allowed to use facilities after check-out till 3PM, with no extra charge.
Cons:
7.5
Anonymous
Good
03-20-2016
They need to use better...
Pros: Nice facilities and beach, decent rooms.
Cons: The food was second rate.
5.8
Anonymous
Okay
03-14-2016
Avoid, unless you are truly...
Pros: The pool area was nice however so many people place towels at 7 am it was near impossible to find a spot anywhere by the pool by 10 and we were often left near the beach. This would have been great however they "run out" of umbrellas and you are left sweltering in the sun.
The hotel did provide nighttime entertainment like dancing which was fun to watch. Their other dinner parties were an additional $50 per plate.
Cons: The food was terrible. I truly mean terrible. If you have any desire to eat a full meal while you vacation please do not stay here. We often left the hotel and opted for the restaurants on the street across the way. The poolside snacks were queso cheese, and hot dogs, breakfast was more of a buffet where we mostly ate fruit and pastries.
The rooms are clean, however are outdated. The drain in our bathroom was completely clogged and we had to call maintenance. The air conditioner in our room was so loud we couldn't sleep and was unreparable by the staff. We were also told we were unable to switch rooms due to what we paid for on booking.com they said the delux room was on the lower end.
7.9
Anonymous
Good
02-15-2016
Not a bad place to...
Pros: Handmade pizzas on the beach were great and the staff was always very friendly. Our room and the rest of the facilities were very clean.
Cons: The food in the Mexican restaurant was nothing special. Our table that we were given for breakfast was taken by someone else when we returned with our food. This happened four times and was quite frustrating.
7.5
Anonymous
Good
02-06-2016
We had a nice relaxing...
Pros:
Cons: Seemed when the Time Share presitation was over and I wasn't interested the Sales people were kind of distent when we ran in to them later or the next day. Because I didn't buy into your corporation .
7.1
Anonymous
Good
02-02-2016
Relaxing
Pros: Snacks were good. Mixed drinks were good
Cons: Didn't care for the shower. Room was not cleaned very well. We broke a wine bottle in the room and there were still pieces of glass on the tile after the maid left that day and the next day.
Also, I didn't like to be limited to one brand of beer. Our view from our room was not good and it was noisy with construction from the resort next door.
5.0
Anonymous
Fair
01-17-2016
No Bueno
Pros: Staff was very nice.
Cons: The food was horrible. I think they used leftovers for breakfast.
5.8
Anonymous
Okay
01-13-2016
Not impressed.
Pros: The location was close to the beach and downtown area.
Cons: Rooms needs to be upgraded. We when first arrived to our "non smoking" room it had an ashtray on the table. The shower handle fell off when it was turned on. There was not hot water. The lamp in the bedroom had a bad switch and did not work. We switched rooms and the clock in that room did not work. The only fine restaurant in the resort is booked with reservations right away and your choices of dinner is limited. Windows were dirty and many areas in the building had a bad odor. We liked the San Jose area but will not be staying at this resort again.
9.2
Anonymous
Wonderful
12-31-2015
Very nice Cabo vacation!
Pros: Beautiful location on the beach. Got out early each day to get towels and saved chairs on the beach.
Breakfast buffet was fine; lots of choices, good omelet stations. Lunch choices were good; the Paella on Saturday was excellent and their tostadas were also quite good. Room service options were good and the wait for delivery wasn't long.
The staff was very friendly and helpful.
Cons: Dinners as part of the all-inclusive plan were, honestly, terrible. The buffet was fair. The meat at the Brazilian restaurant was way undercooked. We left early and ordered room service. The Mexican restaurant, Pancho's, was also a big let down. The beef fajitas tasted like pot roast. I make better fajitas at home.
The specialty drinks were very weak. I simply ordered additional shots of tequila or other alcohol to make them stronger.
7.5
Anonymous
Good
11-24-2015
Not worth a return
Pros: The staff was wonderful and the Marco Apollo restaurant was amazing.
Cons: The place is dated. Couldn't get hot water in the shower.All inclusive, drinks were not drinkable.
6.3
Anonymous
Pleasant
11-09-2015
Pleasant
Pros: All inclusive; location; pool
Cons: Food; restaurant times were very inconvenient; hard to get reservations in restaurants; couldn't get a numer of items fixed in our rooml; had to change rooms because TV didn't work; Food the same evrywhere and very bland.
6.7
Anonymous
Pleasant
11-08-2015
Good staff but the worst...
Pros: The best thing about my stay was the staff and the location, direct on the beach is always good.
Cons: I did not like the food at all it is the worst food I have ever eaten in a 5 star hotel, we ate at all restaurants there and ALL the food was atrocious
DO NOT EAT HERE.
9.2
Anonymous
Wonderful
11-02-2015
Book it!
Pros: Many choices of drinks and food. The pool is quite big and the bedroom was always neat and clean. Staff is excellent, really helpfull. I do recommend.
Cons: Beach is not swimmable. Not as close to the historical center as I expected. Wii fii is too expensive.
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