Hotel Real del Rio

AAA Inspector Rating
8.7
Very Good
405 Guest Ratings
Jose Ma via Velasco 1409-A, Zona Rio
Tijuana, BA - Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.9
Bath3.0
Public Areas3.0
ARATED
AAA Inspector Notes
This modern property offers comfortable guest rooms in a convenient location near shopping and sprinting. Smoke free premises. 105 units. 5 stories, interior/exterior corridors. Bath: shower only.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
1.6 mi (2.5 km) se of the border on Paseo de Los Heroes to Diego Rivera, just n to Poniente, just e, then just s. Jose Ma via Velasco 1409-A, Zona Rio (416 W San Ysidro Blvd, Suite "L" PMB 232, SAN YSIDRO).
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
wireless Internet, safes. Some: refrigerators.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 405 guests
Showing reviews 1 - 5 of 50
10.0
Ashley
Exceptional
young couple
05-06-2017
Pros: The restaurant was delicious and the staff was super helpful. However, Juan, our waiter the 1st day, went above and beyond our whole visit. He told us all the best places to go and the prices we should pay. He even took me shopping downtown on his day off and made sure I was charged reasonable prices. He became a great friend over the course of our 9 day stay.
Cons: Nothing really. Everyone went above and beyond.
8.3
Richard
Very Good
young couple
04-19-2017
Pros: Restaurant in hotel breakfast buffet in the morning and great menu in the afternoon. King size bed was very comfortable.
Cons: Had no problems everything went well.
7.9
Michael
Good
solo traveller
04-14-2017
Pros: staff friendly & helpful
Cons: wifi interruption every 2 days
7.1
David
Good
young couple
04-03-2017
Pros: It is a nice modern hotel, with decent restaurant and bar.Staff was nice trying to make up for the bad stay we had.
Cons: Jacuzzi had rotten water in the pipes and wasn't working properly.Windows and floor in the room were not cleans properly, if you walk barefoot on the carpet your feet will be black.No drinks in the room, even in the superior suite, and 24h drink service only for water and sodas.
9.2
Teena
Wonderful
young couple
03-28-2017
Pros: The hospitality of the people was great...I loved it...food was awesome...bars was nice and bartender was great! Maids were super nice and restaurant waiter was awesome!!
Cons: The hotel called me the before saying that they couldn't run mybcard it was in valid...I told him run it again..but he told me it was to hold the room...no charge would on my card...the next day we get to Tijuana come to find out they charged my card 223$ to hold it...then wanted 711$ more dollars....I only had 800 In my bank...and a bunch of cash so I told him charge the card 400$ and I'll pay the other 300$ in cash...the card wouldnt go through so I looked my bank statement up it said I had 500$ in my account yet he could charge 400$ so I walk to the bank down the street got 4,000 pesos...which is 213$ that's the max you can take out went back to hotel gave them all the money we had I was 3$ short...so he ran my bank card again....AND GUESS WHAT IT CHARGE MY CARD 3$!!!! IT JUS DIDNT MAKE NO SENSE.....I USED MY CARD OTHER PLACES NO PROBLEM...BUT I THINK THE FRONT DESK GUY WAS DOING SOMETHING WRONG...WITH ADDING MONEY...BUT I GT THROUGH IT ...AND STAYED WOW!
Showing reviews 1 - 5 of 50