Grotto Bay Beach Resort

AAA Inspector Rating
11 Blue Hole Hill
Hamilton Parish, BMU CR 04- Map It
AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room2.9
Bath3.1
Public Areas3.7
AAA Inspector Notes
Inspector Pick (Spa): Having inspected thousands of spas through the years this hotel has the only spa that I've seen built entirely in a cave. What an incredible sight.
Situated on a hillside overlooking Bailey's Bay and 21 acres of landscaped grounds, all guest rooms have bay views from a private balcony or patio. Unique features include on-site caves and a grotto. Smoke free premises. 201 units. 2-3 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. On Bailey's Bay; just w of causeway bridge; 0.5 mi (0.9 km) sw of airport. 11 Blue Hole Hill CR 04.
Pool
heated outdoor.
Dining & Entertainment
2 restaurants, also, Hibiscus Room, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
hot tub, motor boats, self-propelled boats, scuba diving, snorkeling, tennis, recreation programs, playground, exercise room, spa.
Guest Services
valet and coin laundry, child care.
Terms
7 night minimum stay - seasonal, 14 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 139 guests
Showing reviews 1 - 5 of 50
7.9
Carl
Good
young couple
04-14-2018
Super experience and would recommend...
Pros: Staff were both friendly and accommodating (as usual)...well done GB staff! The location is terrific, beautiful views all around including the rooms. Food is very good. The bartender expertly crafted a Tom Collins, one of the best I've had....thanks Charles! Overall a great stay.
Cons: Housekeeping was very accommodating and responsive; However, room cleanliness did not match the standard that one would expect at the GB.
5.8
Anonymous
Okay
family with young children
04-13-2018
Expensive with hidden costs and...
Pros:
Cons:
6.7
Diane
Pleasant
family with young children
04-10-2018
Good, but not the best...
Pros: The property overall is family friendly but has very limited dining and shopping. There is a poolside restaurant with limited hours and two restaurants in the main building. Food is expensive, with the buffet being VERY expensive. The gift shop is very bare. Best bet for food off property is the Swizzle Inn. There is a gas station/convenience store within walking distance. There is a bus stop just outside the property.
Cons: The hours at the restaurants are limited. Poolside bar and restaurant closed at 5 PM which seemed very early for a "resort". Our TV did not work in the room and when I called the front desk, they made me feel like I simply didn't know how to work the remote. They sent Security to check it out and they had the same issue. Maintenance finally came and resolved the connections. Also, the day we wished to go to the spa, it was closed for cleaning and we did not have another available day to take advantage of the facility.
8.8
Frank
Excellent
young couple
04-09-2018
Although there were some issues,...
Pros: The room was very nice w a great view. The staff was friendly and we enjoyed the "afternoon tea" as often as we could make it. The grounds were clean and the food was well prepared and satisfying. The concierge on site was extremely helpful in planning what to do and when to do it. We asked for, and received, a microwave in our room.
Cons: Well...even though booking.com says " additional fees may b applied by your hotel" we think they were a little exhorbant...i.e. $12.50 per night/PER PERSON is unjustified. This, on top of a $17% sure charge and an additional service ....PER NIGHT...our bill was $ $650 more than expected... The hot tub was not "Hot" .. It was, in reality, a "warm" tub. The diverted valve for the shower in the adjoining room was defective. Every time the occupants Tom a shower, a loud, shrill, screech could b heard through the wall...Pretty annoying, particularly at 11:30 at night!! We complained twice, no response. The Dive Shop on site was not open. The reason, not "cost effective" until more residents on site - May 1st.
8.3
Anonymous
Very Good
family with young children
04-08-2018
Very good
Pros:
Cons:
Showing reviews 1 - 5 of 50