Grotto Bay Beach Resort

AAA Inspector Rating
8.7
Very Good
52 Guest Ratings
11 Blue Hole Hill
Hamilton Parish, BMU CR 04- Map It
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room2.9
Bath3.1
Public Areas3.7
AAA Inspector Notes
Inspector Pick (Spa): Having inspected thousands of spas through the years this hotel has the only spa that I've seen built entirely in a cave. What an incredible sight.
Situated on a hillside overlooking Bailey's Bay and 21 acres of landscaped grounds, all guest rooms have bay views from a private balcony or patio. Unique features include on-site caves and a grotto. Smoke free premises. 201 units. 2-3 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
Oceanfront. On Bailey's Bay; just w of causeway bridge; 0.5 mi (0.9 km) sw of airport. 11 Blue Hole Hill CR 04.
Pool
heated outdoor.
Dining & Entertainment
2 restaurants, also, Hibiscus Room, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes.
Sports & Recreation
hot tub, motor boats, self-propelled boats, scuba diving, snorkeling, tennis, recreation programs, playground, exercise room, spa.
Guest Services
valet and coin laundry, child care.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 52 guests
Showing reviews 1 - 5 of 50
7.9
William
Good
young couple
01-07-2018
Our stay was very nice...
Pros: The Grotto Bay Resort was spacious with a heated pool and hot tub. There was a wreck offshore for snorkeling. The rooms and buildings were nice. Laundry service at the report was inexpensive easy to use. The bus transportation around the islands was excellent and highly recommended. The resort is very close to the airport and had a beautiful ocean view. Everyone was very friendly, and the children were very respectful. My wife and I recommend going to the Wahoo Restaurant in St. George's for dinner. It was an excellent place to eat, drink, and relax with a great view! The Port Royal golf course was amazing!
Cons: The cable TV options in the room were limited, and there were very few complimentary services unless you were on the all-inclusive package, which is very pricey and limits your ability to venture out and see the islands without getting your monies worth. There were no shuttle services to get to the airport, which was very close and no continental breakfast, at least free coffee would have been a nice gesture. There were many small, but easily fixed defects around the resort, such as missing tiles, peeling wallpaper, and some mold in the Palmetto Room. The bathroom had a sewer gas smell, which was unpleasant. The Blue Water Dive Shop for scuba divers was very unhelpful and lackadaisical, to say the least.
7.9
Abigail
Good
young couple
01-06-2018
IT WAS OK. ALWAYS BEEN...
Pros: Location. The whole scenery
Cons: Some of the staff here have no damn manners! Full of attitude for no reason
9.2
Ryan
Wonderful
family with young children
12-27-2017
Superb
Pros:
Cons:
10.0
Howard
Exceptional
young couple
12-17-2017
Beautiful, relaxing, restful
Pros: The staff at Grotto Bay has always been welcoming, friendly and helpful. This was our 7th annual stay there. We wouldn't stay anywhere else in Bermuda.
Cons: Absolutely no complaints
10.0
Amy
Exceptional
family with young children
12-15-2017
Awesome will come back to...
Pros: Everything was excellent, food was delicious, close to beach, airport, st. George and Hamilton. The staff was very friendly and informative about the island. Also has a private beach, cave and close to the blue hole.
Cons:
Showing reviews 1 - 5 of 50