You’ll find attractive, spacious rooms here with comfortable seating and a large desk. The outdoor pool is open year-round and if visiting Vancouver, the hotel is close to the Sky Train station.
Smoke free premises. 283 units. 18 stories, interior corridors. Accessibility (Call).
Trans-Canada Hwy 1 exit 29 (Willingdon Ave), 1.8 mi (3 km) s to Kingsway, then just e. Next to Metrotown Shopping Mall. 6083 McKay Ave V5H 2W7. Station: Metrotown.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
Reflect Social Dining + Lounge, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet (fee), safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 219 guests
Showing reviews 1 - 5 of 50
4.2
See
Disappointing
young couple
09-19-2016
Pros:
Cons: Furnitures are so old,
Sofa chair torn on the seems and dirty.
We rented a suite but the room conditions look cheap.. Furnitures look like 20 years old.
This Hotel needs remodeling and furnitures need replace or upgrade.
9.6
Samoeun
Exceptional
young couple
09-06-2016
Pros: Great location!
Cons: Parking fee.
9.6
Darin
Exceptional
solo traveller
09-05-2016
Pros: Rooms were very spacious. Very personable staff.
Cons: Just a bigger pool is all I would like
6.7
Heidi
Pleasant
family with young children
08-28-2016
Pros: Clean, easy parking
Cons: No continental breakfast
Pathetically small hot tub, had to wait & take turns
Pool small & crowded as well.
7.9
John
Good
mature couple
08-24-2016
Pros: Was good stay...clean. I use lucky 13 with sandman twice a week for business like there program can you match it
Cons: Clean
5.4
Van
Fair
family with young children
08-11-2016
Pros: The sofa bed was extremely uncomfortable and need to replace a long time. The spring all loose and bad cushion which hurts back bones. The main reason we wanted to get good rest so we could have energy to explore and have great experience with our travels..... Having to suffer with this issue made us strongly unfavorable view about Hilton hotel comparing to other similar hotels we visited
Cons: Horrible beds.... Even we removed the sofa mattress out onto the floor but still bad back support
10.0
Janet
Exceptional
young couple
08-10-2016
Pros: Our stay was wonderful. The service was beyond wonderful. Service was amazing. Would recommend this to everyone. Great experience.
Cons: I can't think of anything that could have been better
10.0
Bruce
Exceptional
solo traveller
08-06-2016
Pros: Everything was good
Cons: Everything was fine
8.3
Vowel
Very Good
mature couple
08-05-2016
Pros: Beds seemed clean and the room was staged nicely.
Cons: The $12 a day parking was not great and there was a bit of mold in the shower.
9.2
Carla
Wonderful
mature couple
08-01-2016
Pros: Great staff, great location. I highly recommend Reflect Restaurant. We'll definitely return.
Cons: Pool is basically a lap pool. 4 was a crowd in it.
9.0
Verified Hotel Guest
Wonderful
07-31-2016
Pros: Clean rooms; great location to Deer Lake Park & Metrotown.
Cons: The breakfast was not up to expectation. Watery eggs.
8.8
Libertad
Excellent
solo traveller
07-31-2016
Pros: Staff extraordinary helpful and kind 2 blocks from Sky Train, 10 minutes to center Vancouver!!!!
Cons: The swimming pool if you call it pool, small and very difficult to access
7.9
Hi
Good
family with young children
07-29-2016
Pros: Nice staff
Cons: expensive
9.6
Ivo
Exceptional
review category group of friends
07-28-2016
Pros: Very friendly staff, excellent buffet breakfast, great appartment.
Cons: Far from downtown. Breakfast should be included in the hotel offer.
7.0
David
Good
Traveling as Couple
07-26-2016
Pros: Close to metro station.
Cons: Would have preferred downtown location.
9.0
Rashmi
Wonderful
07-15-2016
Pros: Best Location. Neat & clean room.
Cons: Staff could be little more informed. I was driving from the ferry port & I asked the direction & the person who answered the phone, could not direct me properly to the hotel. It is only one or two roads leads to the hotel.
8.3
Riceycat
Very Good
solo traveller
07-06-2016
Pros: good location
Cons: always out of room, hard to book in the front desk
5.8
Colleen
Okay
solo traveller
07-03-2016
Pros: The staff in the dining and lounge are great as well as the evening hostess. The Housekeepers were very considerate as well as I spent a lot of time in my room on my phone making arrangements.
Cons: Day of arrival went to my rm and occupied by an audio show. Moved me to another rm on same floor right across from the noise which went from 10am til 6pm. I was there to plan my mother's funeral so did not appreciate the noise. In exchange they gave me breakfast cards for the buffet. The $ they made off the audio event which took 4 floors up they should have given everyone a free nite and dinner to say the least. And they knew in advance so why would you even put anyone on those floors period. And the day after more noise as they had to put the rooms back together. How rude of the Hilton to not inform the client who is checking in. Never again and I am going back in a month to deal with my mom's affairs but will not stay with the Hilton. Plus I travel with healthcare and the union in sask and alberta so will avoid the Hilton chain from now on.
4.2
Lex
Disappointing
family with young children
06-28-2016
Pros:
Cons: The bathroom had unpleasant odor, toilet clogged, overall maintenance level is low.
2.9
Kevin
Poor
young couple
06-28-2016
Pros: Absolutely terrible, complete waste of money. I will never stay at another Hilton ever again
Cons: Everything was terrible! The bathroom door opened into the outside door and actually hit the door hinge. The bathtub was small, no fan in the bathroom for after the shower. The thermostat at 60 and the room was still warm. The pool and both tubs were non functioning it was WAY TO EXPENSIVE for a stay without an on site pool or hot tub. No wifi or breakfast. Total and complete rip off and to top it off hotel staff wouldn't let me check out early
10.0
Lisa
Exceptional
mature couple
06-28-2016
Pros: Very nice, clean, comfortable room. Bed was great, loved all the pillows.
Cons: Breakfast should have been included.
8.8
Pamela
Excellent
mature couple
06-24-2016
Pros:
Cons: Shuttle to the cruise ports would be great
6.0
Verified Hotel Guest
Pleasant
Family with Teens
06-16-2016
Pros: The fact there was parking in the garage, the smoking area outside the 2nd floor bar and the bartender. Great service.
Cons: The fact parking was $12/day and the internet was $7/day. At many other hotels, this is free. The gym was on the smallish side.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
06-02-2016
Pros:
Cons: Pay to Park
10.0
Angelica
Exceptional
06-01-2016
Pros: The staff was nice. Our cleaning lady came and gave us towels everyday.
Cons: Parking. The structure is too small. We had a hard time looking for open parking spaces. But we went and asked them and they said to just park in valet.
8.3
Deeb
Very Good
review category group of friends
05-31-2016
Pros: The room was very nice, the staff were excellent, and the pancakes in the morning were very tasty.
Cons: The only reason I paid $230 for one night was the location, I feel that's a little steep. Also, I wish there had been free WiFi in the room or at least had the fee for WiFi included in the price.
7.5
Haelim
Good
family with young children
05-30-2016
Pros: location
Cons: shower curtain leaked
10.0
Eric
Exceptional
family with young children
05-25-2016
Pros: Location and staff were top-notch!
Cons:
8.8
Mae
Excellent
family with older children
05-17-2016
Pros: Stayed over the weekend with family. Can't beat the location - close to shopping mall! Good size room with comfy beds. Will come back for sure!
Cons:
7.1
Martin
Good
young couple
05-13-2016
Pros: Standard Hilton equipment.
Cons: Without looby bar or a place for sitting. Swimming pool was nice, but the entry there is realy bad.
9.6
Ann
Exceptional
mature couple
05-10-2016
Pros: It had everything a 1st class hotel should have
Cons: The drive up entrance seemed quite inconspicuous and not very large. It was easy to miss when driving by.
6.7
Calvin
Pleasant
solo traveller
04-29-2016
Pros: Nice hotel and room.
Cons: Tried to charge me more than my booking.com rate
6.3
Mohanad
Pleasant
family with young children
04-27-2016
Pros: Location, staff members smile, and the view
Cons: Very bad internet, restaurant quality.
3.0
Garrett
Poor
Solo Traveler
04-13-2016
Pros: Room was okay, not as clean as I expected tho. Nice big bed.
Cons: Unclean, mainly the bathroom and desk. parking and location are terrible, it is shared with a chinese mall. wifi is not complementary, ruined the whole stay because of that. Said there was internet available. bathtub was nothing special
9.2
Jim
Wonderful
mature couple
04-06-2016
Pros: The room was everything we were looking for. What stayed with me was the friendliness and helpfulness of every staff member we came across.
Cons: The elevators were slow (we were at a conference and everybody seemed to travel at the same time). It would have been nice to have card access to the third floor stairwell door - this would have made it easier to get to our room at busy times.
7.5
Kristopher
Good
young couple
03-30-2016
Pros: Great beds and pillows. Nice and quit
Cons: Kept getting a smell of pot from cents with ac on
7.5
Antonio
Good
mature couple
03-27-2016
Pros: Close to all things
Cons: Parking availability signs need to more clear .circling factor.
9.2
Raymond
Wonderful
mature couple
03-27-2016
Pros: The location,I love the crystal mall
I was within minutes of everything I needed to make my stay very enjoyable.
Cons: There was a lady of the night who was hanging around the elevator on my floor,she eventually left and I never saw her again.
I do no hold the hotel responsible for that.
8.8
Kevin
Excellent
mature couple
03-26-2016
Pros:
Cons: Noisy room next to us
9.2
Gayle
Wonderful
family with older children
03-25-2016
Pros:
Cons: Extra fees for wifi access and parking
7.5
David
Good
mature couple
03-22-2016
Pros: The price was reasonable
Cons: The Wifi should be free
7.1
Susan
Good
review category group of friends
03-07-2016
Pros: great location in Metrotown
Cons: Restuarant quality fair.
WiFi quality POOR both in room and meeting hall and impeded meetings.
9.0
Michael
Wonderful
Traveling as Couple
03-01-2016
Pros: We stayed in the executive 1BR suite and the amenities were fabulous, including the view and common executive lounge that offered an array of food and refreshments. As well the staff are consistently courteous and responsive for this and other stays
Cons: The parking below the hotel (not free) seemed a bit dated and could use a refresh or upgrade.
8.8
Pedro
Excellent
solo traveller
02-28-2016
Pros: Awesome bed, really quiet, staff was awesome
Cons: The Gym is too small and there no windows.
4.0
Nathaniel
Disappointing
Family with Young Children
02-17-2016
Pros: Arrived to our hotel. Explained we had kids with us, they booked us in a small space room with a single King (seemed to be a queen), and no pull out couch. Had to pay $40 extra per day to get a room that had a pull out couch.
Cons: They gave us a room that would fit a single person, after telling them we had kids with us. Had to sleep on a chair on the first night because there wasn't any room on the bed. Next day we paid $40 extra for them to put us in a room that had a pull out
7.9
Wenjie
Good
solo traveller
02-16-2016
Pros: clean、quiet and the service is warm
Cons: no breakfast
5.8
Jiangnan
Okay
mature couple
01-29-2016
Pros: Good location
Cons:
3.8
David
Poor
young couple
01-27-2016
Pros:
Cons: Don't be expected too much by the Hilton name, it is just an old inn level hotel. The facilities were old and poor, We don't think it worth the money. It seems like the price just for the convenient location, not for a comfortable stay.
6.3
Cory
Pleasant
mature couple
01-26-2016
Pros: Staff were nice. Clean facilities.
Cons: Does not accept debit visa. I had to pay upfront $350.00 damage deposit, which they would credit back to my checking account after room inspection at checkout. Having to wait for staff to inspect our room before they would credit my money back made us feel like we were degenerates. Many hotels we've stayed at accept debit visa and only use for incidentals, not pre-auth for damage deposit. Also, we wanted to rent in room movie but could not, due to not accepting debit visa.
Additionally, room was very small and located right off of elevator. The sound of elevator dinging and neighboring doors closing was quite irritating which woke us frequently. I don't think my wife and I will choose this hotel again for our date nights.
7.9
Blair
Good
family with older children
01-03-2016
Pros: The beds were comfortable, it was very clean and the location was good
Cons: Some of the staff was excellent but some were very arrogant. The wifi is crap! Had trouble connecting and the front desk person had the gaul to ask if we were spelling our name correctly??? The shower ran out of hot water and a different front desk person asked if we ran the water for ten minutes for it to get hot. Like us hicks from Prince George's never had a shower before. They did finally rectify this situation by offering to move us to another room. In this day and age what hotel charges for making a local call? I would like to see under cover boss go into that hotel.
;detailController.handleFacebook('SEO','Hilton Vancouver Metrotown', '112553', 'ACCOMMODATION', '3', '', '', 'http:////aff.bstatic.com/images/hotel/max500/138/1381422.jpg', 'Burnaby', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Hilton Vancouver Metrotown', '112553', 'ACCOMMODATION', '3', '', 'http:////aff.bstatic.com/images/hotel/max500/138/1381422.jpg', 'Burnaby', '', '', '', '');){kind=link}