Hilton Vancouver Metrotown

AAA Inspector Rating

8.7

Very Good

285 Guest Ratings

6083 McKay Ave

Burnaby, BC V5H 2W7- Map It

Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!

Book Now Route

Save

(29) Photos

Photos

AAA Inspector Rating Details (scale 1-5)

3.2

Overall

Room3.2

Bath3.2

Public Areas3.1

AAA Inspector Notes

You’ll find attractive, spacious rooms here with comfortable seating and a large desk. The outdoor pool is open year-round and if visiting Vancouver, the hotel is close to the Sky Train station. Smoke free premises. 283 units. 18 stories, interior corridors.

More about Burnaby, BC More Hotels in Burnaby, BC

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

Trans-Canada Hwy 1 exit 29 (Willingdon Ave), 1.8 mi (3 km) s to Kingsway, then just e. Next to Metropolis at Metrotown Shopping Center. 6083 McKay Ave V5H 2W7. Station: Metrotown.

AAA Benefit

Members save 15% on weekends booked by Sept 4 for stays through Sept 30 and earn Honors points when booking AAA rates!

Eco Certification

The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.

Pool

heated outdoor.

Parking

on-site (fee) and valet.

Dining & Entertainment

Reflect Social Dining + Lounge, see separate listing, full bar.

Business Services

Available on premises

Room Amenities

refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet (fee), safes.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet laundry, room service.

Terms

1-7 night minimum stay, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 285 guests

Showing reviews 1 - 5 of 50

8.0

Anonymous

Very Good

08-11-2017

Pros: One of the best bed mattresses we ever slept on in a hotel.

Cons:

1.0

Anonymous

Very Poor

08-11-2017

Pros:

Cons: My wife and I went to Vanc for a day to celebrate her Birthday and we arrived to the hotel we're told lights were out & given flash light,we thought it would be for few hours but it was out all night and we left at 4am. I recomend it only on good weather

1.0

Anonymous

Very Poor

08-11-2017

Pros: Location, clean room

Cons: Did not tell me there would be an $11.00 charge for overnight parking nor that they would charge me $49.00 for my medic alert dog.

10.0

Anonymous

Exceptional

08-11-2017

Pros: I was ungraded to Executive room for FREE (with free breakfast). The front desk guys were quite friendly. I would recommend Hilton at any time to my partners.

Cons: Nothing

9.0

Anonymous

Wonderful

08-11-2017

Pros: The bed and pillows were comfortable. The location near public transit makes it convenient.

Cons: It's nothing special. A very plain and staid room but not uncomfortable.

9.0

Anonymous

Wonderful

08-11-2017

Pros: We stayed in the executive 1BR suite and the amenities were fabulous, including the view and common executive lounge that offered an array of food and refreshments. As well the staff are consistently courteous and responsive for this and other stays

Cons: The parking below the hotel (not free) seemed a bit dated and could use a refresh or upgrade.

3.0

Anonymous

Poor

08-11-2017

Pros: Room was okay, not as clean as I expected tho. Nice big bed.

Cons: Unclean, mainly the bathroom and desk. parking and location are terrible, it is shared with a chinese mall. wifi is not complementary, ruined the whole stay because of that. Said there was internet available. bathtub was nothing special

10.0

Anonymous

Exceptional

08-11-2017

Pros: The staff was nice. Our cleaning lady came and gave us towels everyday.

Cons: Parking. The structure is too small. We had a hard time looking for open parking spaces. But we went and asked them and they said to just park in valet.

8.0

Anonymous

Very Good

08-11-2017

Pros:

Cons: Pay to Park

6.0

Anonymous

Pleasant

08-11-2017

Pros: The fact there was parking in the garage, the smoking area outside the 2nd floor bar and the bartender. Great service.

Cons: The fact parking was $12/day and the internet was $7/day. At many other hotels, this is free. The gym was on the smallish side.

9.0

Anonymous

Wonderful

08-11-2017

Pros: Best Location. Neat & clean room.

Cons: Staff could be little more informed. I was driving from the ferry port & I asked the direction & the person who answered the phone, could not direct me properly to the hotel. It is only one or two roads leads to the hotel.

9.0

Anonymous

Wonderful

08-11-2017

Pros: Clean rooms; great location to Deer Lake Park & Metrotown.

Cons: The breakfast was not up to expectation. Watery eggs.

10.0

Anonymous

Exceptional

08-11-2017

Pros: Nicely maintained. Easy to walk to the mall and restaurants. Very accessible to the Skytrain.

Cons: Free WiFi was indicated when I reserved my room. However, the availability of free WiFi in the room was contingent upon signing up for the Hilton Honors program. I think that free WiFi should be standard and not conditional.

8.0

Anonymous

Very Good

08-11-2017

Pros: Location,restaurant

Cons:

7.0

Anonymous

Good

08-11-2017

Pros: Breakfast

Cons: Swimming pool was not indoor and we did not know until go for swimming. Kids were disappointed because they wait for long time with the hope they swim

8.0

Anonymous

Very Good

08-11-2017

Pros: Convenient and clean.

Cons: Swimming pool is too small: like a baby tub.

8.0

Anonymous

Very Good

08-11-2017

Pros: Staff helpful and friendly.

Cons: Not enough parking spaces for guests. Rooms are clean and spacious. Didn't like the auto-close bathroom door. Rooms aren't too sound proof, so privacy may be an issue.

10.0

Anonymous

Exceptional

08-11-2017

Pros: Great customer service.

Cons:

9.0

Anonymous

Wonderful

08-11-2017

Pros: Very upscale. Professional and formal respect. First impressions excellent always have stayed there a number of times.

Cons:

10.0

Anonymous

Exceptional

08-11-2017

Pros: Helpful and friendly staff.

Cons: Parking signage for exiting is extremely poor.

7.1

Anonymous

Good

01-27-2017

Good

Pros:

Cons:

9.2

Anonymous

Wonderful

01-20-2017

Superb

Pros:

Cons:

4.6

Anonymous

Disappointing

01-06-2017

Disappointing

Pros:

Cons:

6.7

Anonymous

Pleasant

12-29-2016

Pleasant

Pros:

Cons:

9.6

Anonymous

Exceptional

11-23-2016

Exceptional

Pros:

Cons:

9.2

Anonymous

Wonderful

11-07-2016

Superb

Pros:

Cons:

7.9

Anonymous

Good

10-18-2016

Good

Pros:

Cons:

9.2

Anonymous

Wonderful

10-16-2016

Superb

Pros:

Cons:

9.6

Anonymous

Exceptional

09-27-2016

Exceptional

Pros:

Cons:

7.5

Anonymous

Good

09-26-2016

Good

Pros:

Cons:

9.2

Anonymous

Wonderful

09-25-2016

Superb

Pros:

Cons:

8.3

Anonymous

Very Good

09-20-2016

Very good

Pros:

Cons:

10.0

Anonymous

Exceptional

09-20-2016

Perfect in every way!!!

Pros:

Cons:

10.0

Anonymous

Exceptional

08-27-2016

Exceptional

Pros:

Cons:

2.5

Anonymous

Poor

08-27-2016

Very poor

Pros:

Cons:

7.1

Anonymous

Good

08-23-2016

Good

Pros:

Cons:

9.2

Anonymous

Wonderful

08-19-2016

Superb

Pros:

Cons:

4.6

Anonymous

Disappointing

08-07-2016

Disappointing

Pros:

Cons:

7.1

Anonymous

Good

08-06-2016

Good location

Pros:

Cons:

7.9

Anonymous

Good

07-29-2016

Good

Pros:

Cons:

7.5

Anonymous

Good

07-29-2016

Good

Pros:

Cons:

7.1

Anonymous

Good

07-06-2016

Good

Pros:

Cons:

7.5

Anonymous

Good

06-14-2016

Good

Pros:

Cons:

8.8

Anonymous

Excellent

06-05-2016

Fabulous

Pros:

Cons:

7.9

Anonymous

Good

05-24-2016

Good

Pros:

Cons:

9.6

Anonymous

Exceptional

05-18-2016

Excellent hotel...staff was superb!

Pros:

Cons:

9.6

Anonymous

Exceptional

04-26-2016

Exceptional

Pros:

Cons:

7.9

Anonymous

Good

04-24-2016

Good

Pros:

Cons:

10.0

Anonymous

Exceptional

04-24-2016

Exceptional

Pros:

Cons:

9.2

Anonymous

Wonderful

04-23-2016

Superb

Pros:

Cons:

Showing reviews 1 - 5 of 50