Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Chemainus's only approved hotel is just a short stroll from the Chemainus Theatre and the town center, famed for its murals and lovely, artistic ambiance. Some rooms have balconies and great views. Stylish black and white photos adorn all rooms. DVDs players are available on request. Bring your own movies or check the front desk for additional choices.
Smoke free premises. 75 units, some two bedrooms and efficiencies. 4 stories, interior corridors. Accessibility (Call).
check-in 4 pm, resort fee, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 145 guests
Showing reviews 1 - 5 of 50
10.0
Anna
Exceptional
Family with Teens
06-23-2017
laundry room available. $2 per wash, 1,50 dry, 1,35 soapMy 75 year old mother commented that this was one of the few hotels that she wants to snuggle up with the linen. What else can I say?
Pros: Great staff, wonderful comfortable beds and linens, small variety store and beer store across the street, great walking tourist area around the corner
Cons: No restaurant within close visual sight. Subway just down the road, many great little restaurants in Chamainus
10.0
Neil
Exceptional
Traveling as Couple
06-23-2017
Pros: Cleanliness and helpful and accommodating staff
Cons: N/a
8.0
Verified Hotel Guest
Very Good
Family with Young Children
06-23-2017
Pros: Very friendly staff
Cons: Nothing regarding hotel. Only issue was the referral to a restaurant that turned out to be very lousy.
9.6
Finn
Exceptional
review category group of friends
06-17-2017
Pros: I was so impressed with the breakfast buffet! Great variety and quality of food. The staff were also exceptionally helpful and kind.
Cons: I wish there was somewhere we could order food after 9pm! My sister and I got in just after 9:30pm and were starving!
10.0
Robyn
Exceptional
young couple
06-05-2017
Pros: Great location. Great breakfast. Excellent hotel. Stayed here many times.
Cons: Nothing.
9.6
Sara
Exceptional
young couple
04-14-2017
Pros: The room was beautiful. The. Ed was comfortable. Lots of hot water. Very clean. Outstanding continental breakfast included with stay. Nice gym, pool and hot tub. Also, we didn't hear any of the other guests at any point.
Cons: We were honestly happy with all aspects of our stay.
9.2
Anonymous
Wonderful
young couple
04-13-2017
Pros: Loved having a balcony
Cons: Nothing
9.2
Alexander
Wonderful
family with young children
03-27-2017
Pros: Pool was excellent for our grandchild, and very good location for the theatre.
Cons: Nothing
9.6
Anonymous
Exceptional
young couple
03-24-2017
Pros: Comfort, dog friendliness, breakfast
Cons: Temperature was too warm
8.0
Bert
Very Good
family with young children
03-21-2017
Pros: Staff were positive people who went out off their way to make our stay also enjoyable.
Cons: To close to elevator.
7.5
David
Good
review category group of friends
03-18-2017
Pros: The staff were very nice and friendly, and efficient in booking us in when we arrived.
Cons:
9.6
D
Exceptional
young couple
03-17-2017
Pros: I have never stayed at a hotel/motel anywhere that was as close to perfect as this one. Location was in a small town/village a little off the main highway. So, finding it was not so easy but once we located it, no further problems.
Cons: Really, nothing.
8.3
Virginia
Very Good
solo traveller
03-01-2017
Pros: The staff is terrific and good free breakfast as part of stay; little touches such as daily home made cookies make the stay feel personal & homey
Cons: Decor in rooms could be updated; price of room is still high for a small town on Vancouver Island. Prices would be better accepted if everything was 5 star
10.0
Shelley
Exceptional
young couple
02-26-2017
Pros: Had a great breakfast which was included with the price
Cons:
9.2
Gerald
Wonderful
young couple
02-23-2017
Pros: Very comfortable bed. I liked two heating zones.
Cons:
9.6
Siann
Exceptional
solo traveller
01-27-2017
Pros: The location is perfect. It is always clean & the rooms are beautiful
Cons:
9.2
Michelle
Wonderful
family with young children
01-02-2017
Pros: The continental breakfast was great. Having gluten free options was a wonderful bonus. We loved our stay and will definitely stay again!
Cons: Not having a room available other than the pet floor. I'm allergic to animals but in the end it was all good. The cleaness of the property was superb!
10.0
Elizabeth
Exceptional
review category group of friends
12-30-2016
Pros: Service and rooms were excellent. Will recommend
Cons:
7.5
Wendy
Good
young couple
12-26-2016
Pros: good breakfast
Cons:
8.3
Derek
Very Good
young couple
12-25-2016
Pros: Well organized and friendly staff, even though their computer system was down they did a good job of assisting everyone including us and providing all we needed. Room very clean and well set up.
Cons:
10.0
Janice
Exceptional
young couple
10-31-2016
Pros: Very nice,clean,quality room, breakfast, wifi and friendly, helpful service. I left something in the room and they are holding it for me until I return
Cons: ?
7.1
Margo
Good
solo traveller
10-24-2016
Pros: The room was very clean and comfortable.
Cons: I wish they had a proper restaurant.
10.0
Marion
Exceptional
solo traveller
10-02-2016
Pros: Smoking on the balcony!
Cons:
10.0
Myrna
Exceptional
mature couple
09-26-2016
Pros: Wthe room was very nicely arranged. The pool and hottub as lovely. Staff ver helpful, and breakfast incredible!
Cons:
10.0
Jim
Exceptional
mature couple
09-19-2016
Pros: We were extremely comfortable in our room. Really appreciated the separate kitchen, TV area from the bed. Very quiet, excellent parking, fantastic complimentary breakfast! Our room had everything we were looking for and more. Impeccably tidy! Would come back and stay any time, plus recommend this to our family and friends.
Cons: Nothing we can think of.
9.2
Jean
Wonderful
review category group of friends
09-16-2016
Pros: The rooms are very comfortable, the breakfast was amazing. The staff were all very nice and friendly.
Cons: I was disappointed to find that I had 2 reservations from booking.com on arrival. It took 4 visits to the front desk, discussions with different staff to finally hear that they had cancelled the charges for the second room.
I could hear the next door neighbors thru the connecting door. Needs better soundproofing.
10.0
Jamie
Exceptional
young couple
09-09-2016
Pros: Very pleasant surroundings and decor. Very friendly and helpful staff. Great breakfast.
Cons:
8.3
Shelly
Very Good
young couple
09-08-2016
Pros: My husband loved the pool and hot tub. We both enjoyed our breakfast and thought it was a good variety. The beds were comfortable and the room very clean and lots of room and closet space. Good amount of coffee and tea with cream. A good size refrigerator. Altogether a very well organized room with everything you need, including a hair dryer. Also very quiet as we requested.
Cons: Don't like hotels that allow dogs. Yes one peed in the elevator and yes I happened to be the one stepping in it. Not the dog's fault, it could not make it to the outside. But the woman could have at least let me know as I am stepping in to the elevator and she is rushing out. Also, there are people who are highly allergic. Other than that it was Great.
7.9
Richard
Good
young couple
09-06-2016
Pros: Nice, clean place with a friendly staff.
Cons: To expensive.
9.6
Raymond
Exceptional
mature couple
08-31-2016
Pros: The eggs were fluffy!! Really good breakfast and the best buffet we've had at a Best Western location. The pool was clean and made for a refreshing break.
The rooms were spotless and very comfortable. We loved our patio and the staff was so helpful, especially Jenny!!
Cons: The Inn wasn't walking distance from town but still convenient.
9.6
Christopher
Exceptional
mature couple
08-28-2016
Pros: Room was spacious and excellent included breakfast buffet was good for vegetarians also
Cons:
8.8
Keke
Excellent
family with older children
08-22-2016
Pros: Front desk staff is friendly and helpful!
Cons:
7.9
Cherie
Good
family with young children
08-21-2016
Pros: The breakfast buffet was excellent and the staff was very friendly.
Cons:
9.2
Murray
Wonderful
mature couple
08-20-2016
Pros: Very clean and comfortable . Nice clean pool and hot tub .
Cons: Nothing we didn't like about this hotel except the coffee at breakfast was tasteless (although this is too common at hotel breakfasts )
10.0
Larry
Exceptional
mature couple
08-20-2016
Pros: the location was perfect and they had an awesome breakfast included with the stay.
Cons:
9.6
Escapedriver
Exceptional
family with young children
08-16-2016
Pros: I booked this location for my daughter and myself last minute as I wanted something close to both the Nanaimo Ferry and Victoria's Butchart Gardens where we were going to spend a day and not too far a drive from Tofino which was where we were headed to next. I booked three nights here. From the early check in to the staff and the cleanliness of the room, this hotel met our needs. The staff was very friendly and helpful, allowing us to check in early. Our room was a nice size and clean. The A/C was a great addition and the included hot breakfast put everything over the top. I had never heard of Chemainus until I booked this hotel but the location was a nice surprise. The town site was only a few blocks away and had a nice small tourist village feel. We spent some good time there exploring and they had ` nice candy shop which my daughter loved. . This was my first visit to Vancouver Island in about 8 years and when I do come back I would definitely consider Chemainus and this hotel again.
Cons: Not much. Wish there was a microwave in the room. A/C was a bit noisy and the WIFI wasn't great. I wish there were some dedicated parking stalls for people travelling with kids so there's less juggling kids and baggage.
9.6
Leo
Exceptional
mature couple
08-02-2016
Pros: Great choices for breakfast.
Cons: the hotel is a distance from Victoria and other sites, but that can be a plus at times.
9.6
Beata
Exceptional
family with older children
07-31-2016
Pros: Breakfast was very good.
Swimming pool and the gym was excellent. I liked the salty , soft and warm water in the pool.
Cons: Sofa bed not comfortable for sleeping. Comforter will be a nice addition.
10.0
Allen
Exceptional
mature couple
07-29-2016
Pros: This hotel besides getting the big things right provides little extras that make it special. From the two suitcase racks to the motorcycle ash station it has thought through what its guests need. Breakfast was among best of hotel provided breakfasts we've had.
All facilities were in excellent condition.
We didn't have a pet, but from the presence of pets and treats in the lobby it was obvious they are welcome.
Cons:
9.6
Thomas
Exceptional
family with young children
07-26-2016
Pros: Very welcoming and clean place and they were able to change us to a larger suite to cover our needs better very promptly.
Cons:
7.9
Moir
Good
family with older children
07-24-2016
Pros: Hotel rooms good size and clean. Receptionist friendly and helpful.
Cons: Nothing
9.6
Oksana
Exceptional
mature couple
07-17-2016
Pros: Friendly staff, clean and spacious rooms and quiet location. They offered a great selection for breakfast. One can walk into the town of Chemainus, which has lots of nice stores. I would definitely recommend this place.
Cons:
9.2
John
Wonderful
family with older children
07-12-2016
Pros: Breakfast variety was very good. Friendly and very helpful staff. Lots of attractions nearby.
Cons:
10.0
Mido
Exceptional
mature couple
07-07-2016
Pros: warm welcoming for the staff and house keeping staff, nice continental breakfast
Cons: nothing
7.5
Anonymous
Good
solo traveller
07-05-2016
Pros: upon arriving at the best western I was upgraded from a standard room to the deluxe suite. it was very nice and it was complimentary!
Cons: when I arrived I gave my credit card for incidentals (I was booked on a company card, but its understandable they need one for incidentals aswell) and when I went to check out, they cancelled the company booking and charged my card with the amount for the room (they cancelled the booking and created a new one with my card which I had given for incidentals only) and I even asked the girls at the desk that it was charged to the company card and not mine and they assured me it was. 3 days after I checked my bank statements and sure enough they had charged my card. I called and no manager was on duty that day so I had to wait another day for a call back, when I heard back from a manager it was quite a process to get my money back so I just submitted my receipts to my work and had it refunded to me that way. I was disappointed with this as I had asked the girls at the front desk if it was being charged to me and they made sure that I understood that it wasn't. great stay in the room but the service was not so great.
9.6
H
Exceptional
mature couple
07-05-2016
Pros: Good space in the suite.
Comfortable.
Excellent breakfast.
Cons:
10.0
Kevin
Exceptional
mature couple
07-01-2016
Pros: Everything was EXCELLENT!
We will be staying here again.
Cons:
9.6
Chris
Exceptional
mature couple
06-23-2016
Pros: Breakfast was fabulous: wide selection, superb waffles. Staff are SO friendly. Big rooms. Lovely hot tub and pool to unwind in.
Cons:
10.0
Kerstin
Exceptional
mature couple
06-19-2016
Pros: Staff very helpful and friendly
Cons:
9.2
Cathy
Wonderful
family with young children
06-12-2016
Pros: Staff was friendly and the rooms were clean/comfortable.
Cons: The location is in an industrial type area. A lot of big trucks going by.
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