Chemainus's only approved hotel is just a short stroll from the Chemainus Theatre and the town center, famed for its murals and lovely, artistic ambiance. Some rooms have balconies and great views. Stylish black and white photos adorn all rooms. DVDs players are available on request. Bring your own movies or check the front desk for additional choices.
Smoke free premises. 75 units, some two bedrooms and efficiencies. 4 stories, interior corridors. Accessibility (Call).
Pros: We were extremely comfortable in our room. Really appreciated the separate kitchen, TV area from the bed. Very quiet, excellent parking, fantastic complimentary breakfast! Our room had everything we were looking for and more. Impeccably tidy! Would come back and stay any time, plus recommend this to our family and friends.
Cons: Nothing we can think of.
9.2
Jean
Wonderful
review category group of friends
09-16-2016
Pros: The rooms are very comfortable, the breakfast was amazing. The staff were all very nice and friendly.
Cons: I was disappointed to find that I had 2 reservations from booking.com on arrival. It took 4 visits to the front desk, discussions with different staff to finally hear that they had cancelled the charges for the second room.
I could hear the next door neighbors thru the connecting door. Needs better soundproofing.
10.0
Jamie
Exceptional
young couple
09-09-2016
Pros: Very pleasant surroundings and decor. Very friendly and helpful staff. Great breakfast.
Cons:
8.3
Shelly
Very Good
young couple
09-08-2016
Pros: My husband loved the pool and hot tub. We both enjoyed our breakfast and thought it was a good variety. The beds were comfortable and the room very clean and lots of room and closet space. Good amount of coffee and tea with cream. A good size refrigerator. Altogether a very well organized room with everything you need, including a hair dryer. Also very quiet as we requested.
Cons: Don't like hotels that allow dogs. Yes one peed in the elevator and yes I happened to be the one stepping in it. Not the dog's fault, it could not make it to the outside. But the woman could have at least let me know as I am stepping in to the elevator and she is rushing out. Also, there are people who are highly allergic. Other than that it was Great.
7.9
Richard
Good
young couple
09-06-2016
Pros: Nice, clean place with a friendly staff.
Cons: To expensive.
9.6
Raymond
Exceptional
mature couple
08-31-2016
Pros: The eggs were fluffy!! Really good breakfast and the best buffet we've had at a Best Western location. The pool was clean and made for a refreshing break.
The rooms were spotless and very comfortable. We loved our patio and the staff was so helpful, especially Jenny!!
Cons: The Inn wasn't walking distance from town but still convenient.
9.6
Christopher
Exceptional
mature couple
08-28-2016
Pros: Room was spacious and excellent included breakfast buffet was good for vegetarians also
Cons:
8.8
Keke
Excellent
family with older children
08-22-2016
Pros: Front desk staff is friendly and helpful!
Cons:
7.9
Cherie
Good
family with young children
08-21-2016
Pros: The breakfast buffet was excellent and the staff was very friendly.
Cons:
9.2
Murray
Wonderful
mature couple
08-20-2016
Pros: Very clean and comfortable . Nice clean pool and hot tub .
Cons: Nothing we didn't like about this hotel except the coffee at breakfast was tasteless (although this is too common at hotel breakfasts )
10.0
Larry
Exceptional
mature couple
08-20-2016
Pros: the location was perfect and they had an awesome breakfast included with the stay.
Cons:
9.6
Escapedriver
Exceptional
family with young children
08-16-2016
Pros: I booked this location for my daughter and myself last minute as I wanted something close to both the Nanaimo Ferry and Victoria's Butchart Gardens where we were going to spend a day and not too far a drive from Tofino which was where we were headed to next. I booked three nights here. From the early check in to the staff and the cleanliness of the room, this hotel met our needs. The staff was very friendly and helpful, allowing us to check in early. Our room was a nice size and clean. The A/C was a great addition and the included hot breakfast put everything over the top. I had never heard of Chemainus until I booked this hotel but the location was a nice surprise. The town site was only a few blocks away and had a nice small tourist village feel. We spent some good time there exploring and they had ` nice candy shop which my daughter loved. . This was my first visit to Vancouver Island in about 8 years and when I do come back I would definitely consider Chemainus and this hotel again.
Cons: Not much. Wish there was a microwave in the room. A/C was a bit noisy and the WIFI wasn't great. I wish there were some dedicated parking stalls for people travelling with kids so there's less juggling kids and baggage.
9.6
Leo
Exceptional
mature couple
08-02-2016
Pros: Great choices for breakfast.
Cons: the hotel is a distance from Victoria and other sites, but that can be a plus at times.
9.6
Beata
Exceptional
family with older children
07-31-2016
Pros: Breakfast was very good.
Swimming pool and the gym was excellent. I liked the salty , soft and warm water in the pool.
Cons: Sofa bed not comfortable for sleeping. Comforter will be a nice addition.
10.0
Allen
Exceptional
mature couple
07-29-2016
Pros: This hotel besides getting the big things right provides little extras that make it special. From the two suitcase racks to the motorcycle ash station it has thought through what its guests need. Breakfast was among best of hotel provided breakfasts we've had.
All facilities were in excellent condition.
We didn't have a pet, but from the presence of pets and treats in the lobby it was obvious they are welcome.
Cons:
9.6
Thomas
Exceptional
family with young children
07-26-2016
Pros: Very welcoming and clean place and they were able to change us to a larger suite to cover our needs better very promptly.
Cons:
7.9
Moir
Good
family with older children
07-24-2016
Pros: Hotel rooms good size and clean. Receptionist friendly and helpful.
Cons: Nothing
9.6
Oksana
Exceptional
mature couple
07-17-2016
Pros: Friendly staff, clean and spacious rooms and quiet location. They offered a great selection for breakfast. One can walk into the town of Chemainus, which has lots of nice stores. I would definitely recommend this place.
Cons:
9.2
John
Wonderful
family with older children
07-12-2016
Pros: Breakfast variety was very good. Friendly and very helpful staff. Lots of attractions nearby.
Cons:
10.0
Mido
Exceptional
mature couple
07-07-2016
Pros: warm welcoming for the staff and house keeping staff, nice continental breakfast
Cons: nothing
9.6
H
Exceptional
mature couple
07-05-2016
Pros: Good space in the suite.
Comfortable.
Excellent breakfast.
Cons:
10.0
Kevin
Exceptional
mature couple
07-01-2016
Pros: Everything was EXCELLENT!
We will be staying here again.
Cons:
9.6
Chris
Exceptional
mature couple
06-23-2016
Pros: Breakfast was fabulous: wide selection, superb waffles. Staff are SO friendly. Big rooms. Lovely hot tub and pool to unwind in.
Cons:
10.0
Kerstin
Exceptional
mature couple
06-19-2016
Pros: Staff very helpful and friendly
Cons:
9.2
Cathy
Wonderful
family with young children
06-12-2016
Pros: Staff was friendly and the rooms were clean/comfortable.
Cons: The location is in an industrial type area. A lot of big trucks going by.
10.0
Kulwinder
Exceptional
family with young children
06-05-2016
Pros: Room was so clean& all staffs were very friendly
Cons:
10.0
Shelly
Exceptional
solo traveller
06-03-2016
Pros: Didn't have breakfast. Looked good though.
Cons:
10.0
Annette
Exceptional
review category group of friends
05-19-2016
Pros: The staff was friendly, rooms comfortable and clean. Nice breakfast.
Cons:
10.0
Dian
Exceptional
mature couple
05-15-2016
Pros: We were upgraded and had a beautiful suite. Very nicely appointed and breakfast was excellent.
Cons: I had to leave! !
10.0
Glynis
Exceptional
family with young children
05-02-2016
Pros: Awesome breakfast,great pool and gym and very pet friendly
Cons:
7.1
Chant
Good
family with young children
04-29-2016
Pros: We travelled a great distance from the US to Canada for a funeral. At the end of the day when we needed peace and quiet, we had the secluded hotel as our home away from home. The views was lovely. The small shops within a few feet from the hotel was a bonus.
We really liked the privacy of our Queen Bedroom Suite. Our two young children had the pullout bed near the kitchenette while we had our own separate area. The kitchen had just about everything we needed and it was clean. The staff was friendly and helpful. The pool was nice but could be a bit larger. The hot breakfast selections were super fresh and yummy. That's the highest compliments coming from a hard to feed family! As a matter of fact, we loved the breakfast so much that we went back for another two night stay! LOL
Cons: The kitchen in the sitting area was placed in such an odd angle that when we had the pullout bed set up for our children, it was a little tight to get around.
The pool area could be larger to accommodate those who wish to swim from end to end.
Our family enjoyed the convenience of the hotel espresso/hot chocolate machine but halfway through our stay we were told it would NO LONGER be in use. Deeply disappointed. Please bring it back!
9.6
Lacey
Exceptional
young couple
04-12-2016
Pros: Very helpful and friendly staff
Cons:
10.0
Marianne
Exceptional
mature couple
03-27-2016
Pros: This is the best Best Western I have ever stayed at!
Cons:
8.0
Verified Hotel Guest
Very Good
Family with Young Children
03-24-2016
Pros: Very friendly staff
Cons: Nothing regarding hotel. Only issue was the referral to a restaurant that turned out to be very lousy.
9.6
Jamie
Exceptional
mature couple
03-09-2016
Pros: Clean. Convenient location. Great breakfast. Friendly staff
Cons: Only one elevator. Not a problem if hotel is not full.
7.1
Barb
Good
review category group of friends
02-28-2016
Pros: The breakfast that was included was excellent
Cons: The room was very small for a suite
10.0
Tert
Exceptional
review category group of friends
02-21-2016
Pros: Staff was friendly and location was great!
Cons:
7.1
Mona
Good
mature couple
02-16-2016
Pros: Likes the fruit at breakfast!
Cons: One elevator was quite slow!
7.5
Mona
Good
mature couple
02-14-2016
Pros: Quiteness
Cons: Only one elevator inconvenience
9.6
Mike
Exceptional
mature couple
01-05-2016
Pros: it was very nice. all the staff help full & friendly .
Cons:
9.6
Happy
Exceptional
mature couple
12-22-2015
Pros: This was, by far, one of the nicest Best Western hotels we have stayed in. For the price, it was amazing.
Cons:
10.0
Visitor
Exceptional
mature couple
10-12-2015
Pros: Very nice clean updated facility. The front desk was very helpful. First visit to Vancouver Island. All the Best Western motels we visited were first rate
Cons:
9.6
Martin
Exceptional
mature couple
10-06-2015
Pros: Good, we'll run place to stay on the edge of town. Room was excellent, staff all very pleasant and helpful. Would happily stay here again.
Cons: Nothing.
5.4
Shelley
Fair
review category group of friends
10-05-2015
Pros: The staff were super friendly and they accommodated our changes to the reservation without hassle.
Cons: The exterior was being painted and we worried about being sprayed. It feels a little run down and shabby.
9.2
Keyvan
Wonderful
mature couple
10-02-2015
Pros: Our accommodation and staff were excellent.
Cons: We thought the availability of some after hours snack, other than the vending machine, would be an improvement.
5.8
Medhatbear
Okay
mature couple
08-31-2015
Pros: Facility was new, clean, well located. A nice added touch was the inclusion of a breakfast. WiFi was not an issue as we connected to WiFi outside the hotel.
Cons: We booked a room that suggested that there was a separate bedroom apart from a living area with a pull out sofa bed. In truth, the bedroom is not exactly separate as there was a wide open space at the top of a sliding door. As we needed a suite with a completely separate room due to sleeping issues, this was a disappointment. Thus comfort for us was not good. For this reason we will not return. It might be good for the room description not to state that there is a totally separate bedroom in the suite. Also there was also a high level of noise between suites. Sound traveled very well here!!
7.1
David
Good
family with older children
08-23-2015
Pros: Pleasant room, quiet, friendly staff.
Cons: WiFi was unacceptably slow. Had to use different internet source for simple computer needs.
10.0
George
Exceptional
solo traveller
07-26-2015
Pros: Well managed
Congenial staff
Cons:
10.0
Joy
Exceptional
mature couple
07-25-2015
Pros: Second visit here. Great stay, lovely breakfast included. Spacious room and comfortable bed.
Cons:
9.6
Gerrit
Exceptional
mature couple
07-21-2015
Pros: Cleanliness was superb. Room was spacious and location was good. Within walking distance to downtown Chemainus where it is worth your while to view all the murals depicting the history of this area.
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