Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This lovely lodge-like hotel has spacious rooms with a warm appeal aided by ample lighting and solid-wood furniture. Many feature sofa beds or fireplaces and some have large desks and office chairs.
Smoke free premises. 95 units, some efficiencies. 3 stories, interior corridors.
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 134 guests
Showing reviews 1 - 5 of 50
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Clean and quiet
Cons:
10.0
Darin
Exceptional
Family with Young Children
04-13-2018
Pros: Rooms where excellent
Cons:
10.0
Denise
Exceptional
Family with Young Children
04-13-2018
Pros: Great staff, and fantastic breakfast!!
Cons:
10.0
Christine
Exceptional
young couple
04-12-2018
Clean and comfortable!
Pros: BW is always very clean, comfortable and had wonderfully helpful and friendly staff.
Cons:
9.2
Pickletory
Wonderful
review category group of friends
04-10-2018
Superb
Pros:
Cons:
6.7
Horatio
Pleasant
family with young children
04-02-2018
It's was great
Pros: Locations
Cons: Bathroom
9.6
Anonymous
Exceptional
review category group of friends
04-02-2018
Exceptional
Pros: The staff was great, and the place was clean
Cons: Breakfast. The pancakes were potato pancakes which was very strange
7.5
Klaus
Good
family with young children
03-30-2018
Good
Pros:
Cons:
7.9
Rachel
Good
family with young children
03-29-2018
Good
Pros: How friendly and clean the property is.
Cons: The bed was not so comfortable new upgraded room but old beds. The elliptical in gym was broken and so hot in there.
9.0
Anonymous
Wonderful
solo traveller
03-29-2018
Superb
Pros:
Cons:
6.7
Melanie
Pleasant
young couple
03-28-2018
Disappointed in the pricing break...
Pros:
Cons: Charge more when the facility is close to being full is not fair.
9.2
Anonymous
Wonderful
young couple
03-18-2018
Superb
Pros: The Best Western was a comfortable, clean and luxurious place to stay after a long drive. We had originally booked elsewhere and found the place to be completely inadequate and not to our standard of cleanliness. We were so relieved to find accommodations still available at the Best Western! Highly recommend staying here for your comfort's sake!
Cons:
8.3
Arthur
Very Good
review category group of friends
03-13-2018
Very good
Pros: Great breakfast. Wonderful rooms. Very nice lobby and bfast rooms
Cons:
8.8
Sidney
Excellent
young couple
03-12-2018
It was good
Pros: The complimentary breakfast
Cons: Our shower had no hot water
8.8
Christopher
Excellent
review category group of friends
03-12-2018
Overall a good experience. I...
Pros: A lot of selection at the breakfast. Better than most hotel breakfast.
Cons: Bed not as comfortable as expected and shower pressure was too low.
9.6
Toni
Exceptional
family with young children
03-11-2018
Exceptional
Pros: The staff was very friendly and helpful. The rooms we large enough for four of us to be comfortable. We enjoyed the breakfast.
Cons: The beds were too hard.
10.0
Bond
Exceptional
solo traveller
03-10-2018
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
review category group of friends
03-05-2018
Good
Pros:
Cons:
7.1
Mark
Good
family with young children
02-26-2018
Good
Pros:
Cons: Hot tub temp was too hot
7.5
Anonymous
Good
young couple
02-21-2018
Good
Pros:
Cons:
9.2
Deb
Wonderful
family with young children
02-19-2018
Wonderful stay thanks
Pros: Very helpful, friendly staff. Room spacious and of high standard. The bed and bedding was very comfortable.
Cons: More vegan/vegetarian/healthy options. Would have liked nicer crockery in dining room, including option of tea pot. would have liked crockery mugs and glasses and kettle in the room.
Also tv menu was difficult to use. But these are nit picky personal preferences. The staff helped by finding glasses for us and explaining the tv. Thank you
10.0
James
Exceptional
review category group of friends
02-19-2018
Exceptional
Pros:
Cons:
9.6
Christine
Exceptional
young couple
02-15-2018
Very pleasant stay!
Pros: The staff were very friendly and helpful. We arrived with a smashed window on our truck and they went all out to help us mend it till we could fix it.
Besides that I have always been a BW fan. I have not come across one yet that wasn't exceptionally clean and comfortable.
Cons: The complimentary breakfast wasn't so good by my standards which tend to be high to begin with plus I have many food allergy/ sensitivities.
9.2
Abdelnasser
Wonderful
family with young children
02-04-2018
Superb
Pros:
Cons:
6.3
Anonymous
Pleasant
young couple
01-29-2018
Pleasant
Pros:
Cons:
8.3
Victoria
Very Good
young couple
01-06-2018
I would go back.
Pros: Great breakfast and the rooms were clean and comfortable. Hot tube outside was clean and actually hot!
Cons:
7.5
Anonymous
Good
mature couple
01-05-2018
Good
Pros:
Cons:
8.3
Isabelle
Very Good
family with young children
01-04-2018
Customer service was excellent.
Pros: Pool , outdoor hot tub
Cons: The vegetarian options for breakfast were somewhat limited.
9.6
Vicki
Exceptional
young couple
01-03-2018
An excellent stay and we...
Pros: The breakfast was awesome each morning - although seating a bit tight if you went during prime time. The rooms were very well insulated - although being quite booked and with a lot of children present, we rarely heard any other noise when we were in our rooms - very much appreciated. Staff and cleaning folks were excellent. Boston Pizza had so much more than pizza to offer - since it was frigid cold, it was nice to be able to walk indoors to Boston Pizza to drink or eat. Also, a lot of TV channel choices which was super nice.
Cons: Wish booking.com didn't charge higher rates than if we had booked with property directly!!
9.6
Mama
Exceptional
family with young children
12-30-2017
Clean, comfortable hotel close the...
Pros: Our room was very clean. I am very picky about cleanliness and I was overall very happy. The room smelled clean and new.. The bathroom was clean and the hotel was well kept. Hot tubs were great! We had a suite with a kitchenette, 2 queen's, a fireplace and a pullout and my family of 5 was comfortable. Great hotel.. Will stay again
Cons: The breakfast had great selection but the hot food items were cold. There was little water pressure and only warm water for our showers at night. Our room did not get cleaned the last day before we left.. But it was just a matter of getting fresh towels and changing the garbage.. Which was easy to take care of myself
10.0
Anonymous
Exceptional
young couple
12-26-2017
Exceptional
Pros:
Cons:
10.0
Elaine
Exceptional
young couple
10-23-2017
Would definitely stay there again
Pros: Was very impressed by the cleanliness and the friendly staff
Cons:
7.9
Oliver
Good
family with young children
09-15-2017
Good
Pros:
Cons:
10.0
Sonja
Exceptional
young couple
09-05-2017
I wouldn't stay anywhere else!
Pros: Perfect location, staff are friendly and accommodating. The rooms are clean and comfortable.
Cons:
7.5
Blair
Good
young couple
08-27-2017
Would definitely stay here again.
Pros: Breakfast was very nice.
Cons:
10.0
Linda
Exceptional
young couple
08-23-2017
Exceptional
Pros: Very friendly staff! Hsk staff was wonderful,friendly and helpful. Very clean rooms. Loved the location. Will definitely go back.
Cons:
10.0
Grant
Exceptional
family with young children
08-22-2017
Will return
Pros: Nearby shopping, bike trails, and close to downtown
Cons:
9.2
Judy
Wonderful
young couple
08-12-2017
Superb
Pros:
Cons:
7.5
Ty
Good
family with young children
08-11-2017
Good
Pros:
Cons:
9.6
Kim
Exceptional
family with young children
08-10-2017
Exceptional
Pros:
Cons:
7.5
Judi
Good
review category group of friends
08-09-2017
Overall enjoyable
Pros: Boston pizza very good
Cons: Got locked in the pool area in the morning had to get attention of restaurant guests to find someone to let me out
8.8
Patsy
Excellent
young couple
08-02-2017
It was nice
Pros: The lodge was beautiful and had a lot to offer for your stay
Cons: The smell in the room
10.0
Kerry
Exceptional
young couple
07-31-2017
Exceptional
Pros: Hotel was clean, well-maintained and the breakfast was good.
Cons:
10.0
Anonymous
Exceptional
family with young children
07-30-2017
Exceptional
Pros:
Cons:
10.0
Morgan
Exceptional
family with young children
07-25-2017
Exceptional
Pros: Loved it all
Cons:
8.8
Sherry
Excellent
young couple
07-20-2017
Nice place to stay, extra...
Pros:
Cons:
9.2
Justyna
Wonderful
family with young children
07-18-2017
Superb
Pros:
Cons:
9.2
Grumma
Wonderful
young couple
07-17-2017
Enjoyed the stay
Pros: I was impressed by the front desk staff and how quickly the check in was handled. Our room was nice and cool upon entering. The bed and linens were very clean and inviting. The facility was quiet . Breakfast in the morning BEST hot breakfast we have had at a hotel in a long time .
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