Overlooking the ocean inlet and ferry terminal, this delightful hidden gem of an inn offers rooms with wood-burning fireplaces, luxury bathrooms and warm down duvets on the king and queen beds. This is the island's only luxury spa and the only oceanfront inn and restaurant. The property currently has five smart cars for rent to explore the island. Some suites offer a patio fireplace, hot tub and a built-in grill along with a beautiful ocean view.
Smoke free premises. 20 units, some kitchens. 2 stories (no elevator), interior/exterior corridors. Accessibility (Call).
Oceanfront. From Sturdies Bay Ferry Terminal, just ne on Sturdies Bay Rd. 134 Madrona Dr V0N 1P0.
Dining & Entertainment
Atrevida Restaurant, see separate listing, full bar.
Room Amenities
no A/C, refrigerators, coffeemakers, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, limited beach access, boat dock, spa.
Guest Services
valet laundry, room service, area transportation-ferry and float plane docks.
Terms
N, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 62 guests
Showing reviews 1 - 5 of 49
9.6
Kailim
Exceptional
mature couple
09-22-2016
Pros: The management was amazing. Location is wonderful. Special amenities like a balcony with a wood burning fireplace (already laid for you!) and an outdoor bath tub were incredibly special. Spa treatments were great too!
Cons: in the off-season, the restaurant hours are more limited.
9.6
Mimi
Exceptional
family with young children
09-09-2016
Pros: The incredible view, great location, love the amenities and the spa options! Love the beach and the fabulous restaurant!!! Dinner and breakfast was delicious.
Cons: The hot tub needed to be cleaned!
9.2
Joan
Wonderful
family with young children
09-08-2016
Pros: My family really enjoyed the Sunday roast beef dinner.
Cons: Offerings for breakfast, i.e. more fruit and cereal (I was on a low fat diet during my visit) and I badly wanted a bowl of cereal/porridge with milk and fruit and was disappointed at the lack of choice.
7.1
Eduardo
Good
young couple
09-07-2016
Pros: The location was nice and quiet. We were on our honeymoon so we just wanted to relax and the spa was an excellent start to our stay.
Cons: While the staff were competent, they were not very friendly or overly welcoming.
9.2
Gail
Wonderful
young couple
09-03-2016
Pros: Good walk-in shower which older adults appreciate. view room location was perfect for the ferry only meal we ate was breakfast and it was very good
Cons:
6.3
Fatima
Pleasant
young couple
08-30-2016
Pros: Connie greeted us when we checked in, and she is fabulous. Very hospitable.
Location is easy-peasy from the ferry and a quick walk into town.
Cons: Our room was located close to the pizza restaurant on the premises...quite annoying with the looping of music and disruptive song selection.
The restaurant's food wasn't to the quality of what one would anticipate...bit disappointed about the blandness.
The spa booking was a bit of a mess, but the staff were awesome at rectifying the situation (although, still haven't received my RMT receipt, even though I requested it at checkout 2 days ago...)
The premises runs on well water (which is expected anywhere on the island), but it didn't seem to be filtered adequately (my tea tasted funny...)
We were in a king suite, and it was quite dark, could have used more lighting. Bed was quite lumpy and uncomfortable.
Not what I expected for the rates we were charged...
9.6
Mark
Exceptional
young couple
08-22-2016
Pros: Beautiful view. Small inn. Attentive staff.
Cons:
7.5
Shaheen
Good
mature couple
08-14-2016
Pros: Location, rooms, view, dinner
Cons: Some staff were not very friendly, one in particular. She was at reception and was not very interested in answering questions. However Mia was very helpful as was a make receptionist. Restaurant staff were very good.
3.3
Anonymous
Poor
mature couple
08-11-2016
Pros: Food in restaurant and pizza garden was decent.
Cons: Dirty. Arrived to mopstrings on floor, hair on toilet seat, garbage on patio.
Although room had a nice view of shore, poor lighting made it dark and seedy looking. Lamps had opaque leather shades which don't let any light through. Generally unpleasant to be in the room.
10.0
Anonymous
Exceptional
young couple
08-04-2016
Pros: The view from balcony was amazing. Bathroom and room nicely decorated. Lovely property.
Cons:
7.9
Hong
Good
mature couple
07-24-2016
Pros: Bed is comefertable
Cons: Expensive a little bit
7.5
Steve
Good
mature couple
07-24-2016
Pros: Beautiful grounds and buildings, great art in public spaces, nice enough room, lovely soaps in roomy bathroom
Cons: Perfunctory reception, overwhelmed breakfast server who had to cover for missing staff, and terribly old-fashioned over-salted food. For such a beautiful place, they need to up their game. For example, bed needs better sheets, pillow and mattress to make it a real pampering experience. It's a shame actually, this place could be really wonderful.
9.2
Stephen
Wonderful
mature couple
07-18-2016
Pros: Location was fantastic
Cons:
5.4
Bill
Fair
mature couple
07-11-2016
Pros: This resort would rate a 9.2 if compared to other facilities on Galiano Island but that's about it. Location is good as it is right beside ferry terminal, easy access.
Cons: Property is tired. Greeting at the front desk was cold and not welcoming. King suite was only OK. Bathroom need a good scrubbing, grout around shower was discoloured. Poor room layout, couch faced front door and unable to watch the 22 inch (?)TV from it. Don't think we would return.
7.5
Raymond
Good
mature couple
07-10-2016
Pros: good location and comfy
Cons: Weather
10.0
Natalie
Exceptional
review category group of friends
07-07-2016
Pros: spa package and proximity to ferry is great
Cons:
8.3
Nanette
Very Good
young couple
07-07-2016
Pros: Prime rib dinner Sunday was well worth it!
Chocolate Lava cake.....honestly the best I've ever had! Staff was friendly all around. Pictures on their website is exactly what to expect.
Cons: Bring OFF during the summer months...lots of mosquitos.
10.0
Eileen
Exceptional
young couple
06-12-2016
Pros: We like the location, our cozy room and its cleanliness, the staffs were very friendly.
Cons: None
9.2
Wanchain
Wonderful
family with older children
06-09-2016
Pros: Location to the ferry.
The premise was very nicely maintained; a nice place to roam around and to watch sunset from.
Big kitchen area.
Nice fireplace.
Cons: No lock to the bathroom door for one of the two units I booked.
10.0
Cenek
Exceptional
family with young children
04-05-2016
Pros: outdoor fireplace and that wood was provided. nice ocean view
Cons: not enough towels in the room for the total amount of people staying in the room
9.2
Joy
Wonderful
review category group of friends
03-28-2016
Pros: The Villa is clean & equipped with kitchen gadgets. Comfortable & cozy to have a weekend getaway. Great location and very accessible from the ferry terminal. My girlfriends and I enjoyed the massage at Madrona.
Cons:
7.5
Vancouver
Good
young couple
03-22-2016
Pros: The view was amazing.
Also appreciated the little thoughtful touches in the room e.g candles, umbrella, log fire
Proximity to ferry
Cons: No secure storage room for luggage (just next to stair)
No steak! (Some items on Restaurant menu unavailable )
Bike rental advertised on hotel website and other Galiano places was actually no longer available which was disappointing as we didn't know until we were there
9.2
Liakakos
Wonderful
mature couple
03-12-2016
Pros: Location view and spacious
Cons:
10.0
Hugh
Exceptional
mature couple
02-16-2016
Pros: Loved the real wood stove in the room.
Cons: Dining room was closed for breakfast except on weekends
6.3
Maggie
Pleasant
mature couple
02-04-2016
Pros: Large room, friendly staff, helpful with business transaction.
Cons: Being off season, price was too high for no amenities-no hot tub, no restaurant,....
Had to change rooms because hot water was rusty and full of particles, tub was stained because of constant dripping and window seal was broken.
10.0
Shea
Exceptional
young couple
12-11-2015
Pros: The staff was fantastic and the coziness of our room was magical!
Cons:
10.0
Robert
Exceptional
mature couple
10-18-2015
Pros: Amazing view, fireplace and tub on covered patio.
Cons: Restaurant and room service unavailable when we were there
7.9
Wayne
Good
mature couple
10-16-2015
Pros: Loved the location, fireplace and spa tub on the balcony.
Cons: The staff could have been better. The restaurant staff were great but front desk lady not so much.
7.9
Richard
Good
mature couple
10-11-2015
Pros:
Cons: Rooms are not that clean. Very little if any help with luggage.
10.0
Beatrice
Exceptional
family with young children
10-01-2015
Pros: The location, so close to the ferry. Our ground floor suite was private yet so accessible to the Pizza cafe and the restaurant and office.
Cons:
5.4
Boris
Fair
family with young children
09-08-2015
Pros: Beautiful location, loved to outside fireplace
Cons: Our little daughter got a shock from an electric fence around one of the ponds on the property. Staff was very unapologetic when we reported it and didn't feel that they needed to improve warning signs which were very small. We spent 1/2 day in the hospital the next day to get her checked up on the recommendation of a doctor - luckily everything as o.k. with her but the medical staff was shocked that this could happen in a hotel that is frequented by kids.
10.0
Kori
Exceptional
family with older children
08-23-2015
Pros: The Galliano Inn and Spa is a delightful place to stay. The grounds were beautifully maintained and the suites incredibly clean and well-appointed. The setting is breathtaking. I especially appreciated the local artwork throughout the hotel. The food at both of the restaurants was top-notch!!
Cons:
10.0
Heather
Exceptional
young couple
08-22-2015
Pros: Connie was amazing! She was very accommodating and made sure we were setin every way with our travels! She was kind enough to drive us to catcha seaplane home after our stay and made sure we were taken care of witheverything we needed. She is an excellent member of the Galiano innteam! Thank you connie! Everyone should visit this property just for hersmile and accommodating spirit!
Cons:
9.2
Amanda
Wonderful
mature couple
08-19-2015
Pros: The tranquility was all around. So warm and inviting. Loved walking through the garden for my massage.
Cons: The only thing I can say I noticed was less than stellar were some of the windows and screens could use a wash and buff.
8.8
Ania
Excellent
young couple
08-11-2015
Pros: the beach accessible from the hotel was great for swimming
Cons:
10.0
Robert
Exceptional
family with older children
07-31-2015
Pros: Had a great couple conversations with the owner who checked us in, brought us extra towels, and chatted with us about the renovation of the property. We seemed to "bump in to her" here and there.
Cons:
9.6
James
Exceptional
mature couple
07-16-2015
Pros: Great location with nice casual restaurant and one for fine dining. Great waterfront views. Hot tub and spa were nice too and fairly reasonable. They even rent smart cars for half day so you can your the island. Hiking nearby is also a plus. Would have liked it if the hotel had bikes to ride, but overall a very memorable stay.
Cons:
9.6
Margaret
Exceptional
young couple
07-02-2015
Pros: We were upgraded and had a magnificent suite that surpassed our expectations. We only stayed one night and did not use the restaurant facilities so can't comment. Staff were super friendly. The grounds and a gardens are stunning.
Cons:
7.9
Colleen
Good
solo traveller
05-17-2015
Pros: Spacious room, lovely bathroom -especially the foot faucet in the shower, tea and coffe with electric kettle, easy to use TV remote. Staff are pleasant, helpful. Very convenient location, view, good parking,
Cons:
9.6
Claudia
Exceptional
review category group of friends
05-02-2015
Pros: The gardens, the quick staff response, the comfort of the room for the most part. The hotel was very clean, and much thought had been put into the needs of the guests.
Cons: The sofa bed was very uncomfortable for my friend and needs replacing. Some of the amenities were not available, as it seemed to be early in the season. The infra red sauna is an example. The restaurant was also closed for breakfast, as it was a mid-week stay. The hotel seemed to be running on a skeleton staff.
10.0
John
Exceptional
mature couple
04-30-2015
Pros:
Cons: No breakfast available
10.0
Linda
Exceptional
mature couple
03-29-2015
Pros: Awesome resort, stunning ocean view with ferries constantly floating by in their elegance, birds/deer/otters/ducks. Our suite was so comfy with a wood burning fireplace inside overlooking the ocean! Staff were very friendly, gave you impression that they hoped you just relaxed and enjoyed yourself! Best steak dinner in the lovely restaurant! Will go back!
Cons:
10.0
Susan
Exceptional
family with older children
03-22-2015
Pros: the setting, and front desk help.... all the comforts.
Cons: nothing. All fantastic.
9.6
Janice
Exceptional
mature couple
02-17-2015
Pros: I love being able to step out of the beautiful villa to a gorgeous view of the bay. The food is great and the special Valentines dinner was excellent. The staff go beyond what is expected and we had a wonderful relaxing get-away.
Cons:
9.2
Gabriele
Wonderful
family with young children
02-10-2015
Pros: Location is perfect, rooms are great. Food is nice. Perfect place to rest. Kids and parents loved it.
Cons: Live music was too loud in the restaurant and made any conversation difficult.
10.0
Hayden
Exceptional
young couple
01-28-2015
Pros: So easily accessible from Vancouver, and a quick trip too, not all day in travel just to get there.
The location is unbeatable - waterfront property, close to town, easy access to/from the ferry.
The views of Active Pass were unbeatable, and provided a constantly mobile landscape that never ceased to impress, especially at night when the lights of the ferries sailed effortlessly by.
The hotel grounds were phenomenal - such a calming and peaceful atmosphere; from the entry way with the fountain, to the rooms, to the reception, to the hot tub.
The restaurant was superb and the wait staff were so friendly.
The new years party was a wonderful way to celebrate the new year, both with other visitors and locals.
Visiting in the winter time was awesome, we had the island all to ourselves, and the climate still allowed cycling, hiking, walks and relaxation in our room.
HIGHLY HIGHLY RECOMMENDED!!
Cons:
10.0
Michelle
Exceptional
mature couple
01-13-2015
Pros: The outdoor fireplace
Cons: The restaurant wasn't open during our stay
10.0
Judy
Exceptional
solo traveller
10-14-2014
Pros: Everything was absolutely fabulous! I stayed in a villa that was just incredible. The hotel is located in a perfect spot and I can't wait to come back again.
Cons: Nothing.
10.0
Lee
Exceptional
mature couple
09-27-2014
Pros: Large well appointed rooms with ocean view.
Good restaurant on premises.
Very accommodating staff.
Full service spa.
Quiet secluded island.
Everything you need for relaxing getaway.
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