These modern rooms have comfy easy chairs and spacious bathrooms with huge, granite counters. While you are in the pool, the winter mountain mural will have you dreaming of hitting the slopes. The hotel location is also convenient to a range of outdoor recreation areas.
Smoke free premises. 72 units. 3 stories, interior corridors.
Pros: Breakfast staff are very friendly and the breakfast quite good. Beds are very comfortable.
Cons:
7.1
Ryan
Good
review category group of friends
09-20-2016
Pros: Clean facilities, comfortable box-spring beds. Breakfast was fine: pan cakes, eggs, sausages, muffins, and fresh fruits.
Cons: The receptionist at check-in wasn't particularly welcoming or friendly upon our arrival. The person was also very confused with the names of the booking. The lady at check-out was fine.
8.8
Paul
Excellent
mature couple
09-19-2016
Pros: The room was very spacious. The breakfast was ok. They have a swimming pool and laundry facilities. We had a good meal the the Range
Cons: Not the fault of the hotel but Golden is pretty rough. It is a small industrial town in the middle of nowhere. Ok for a one night stay on route somewhere, not a destination in itself.
5.0
Gail
Fair
mature couple
09-15-2016
Pros:
Cons: Just felt the price was too high at $195.49.
7.5
Wainwright
Good
family with older children
09-07-2016
Pros: The room is very clean and comfortable.
Cons: The breakfast room needs to be organized. My suggestion is as below. To improve the guest's convenience, (1) putting the cooler and the toaster outside the kitchen like other motel (2) changing sofas in front of reception desk with table for more dining room space.
The receptionist looks like a policeman when I checked in ; no smile, no thanks. I think the staff needs to learn the importance of kindness in motel business.
The pool is too cold to swim.
10.0
Barbara
Exceptional
mature couple
09-07-2016
Pros: We had a king bedroom which included a couch. It was very clean spacious, well designed and well decorated. We are both readers and I especially enjoyed having a good reading lamp on either side of the bed and the floor lamp beside the couch. I liked the assorted sized pillows, we both found something to suit our taste. The breakfast was good and ALL the staff were friendly and helpful.
Cons: Signage from the road could be improved. We went to the Prestige hotel and they told us not to feel bad it happened frequently.
6.3
Rod
Pleasant
review category group of friends
09-06-2016
Pros: Bed was comfortable, room was updated.
Cons: Front desk personal during check-in was very unfriendly and argumentative, dirty towels were not exchanged, breakfast was not appealing (although the staff was friendly), and missed having a hot tub.
5.4
Ann
Fair
young couple
09-06-2016
Pros: Clean bedding, nice mattress.
Cons: Super high price for a mediocre hotel. Wifi cut out frequently. Poor lighting in bathroom
9.6
Chrysta
Exceptional
family with young children
09-05-2016
Pros: Spacious room
Cons: The sign at the front of the road was misleading. We stopped at Prestige Inn thinking it was the property.
5.0
John
Fair
mature couple
09-04-2016
Pros: Modern room, everything worked.
Cons: It's on the highway, with 20 other motels and fast food places. There are NO views except the parking lot. There was no place to sit outside, not even a plastic chair.
8.8
Vivian
Excellent
young couple
08-31-2016
Pros: The staff went the was smiling and always helpful!
Cons: The shower
7.1
Richard
Good
mature couple
08-27-2016
Pros: Swimming pool and breakfast. Spacious room and bathroom.
Cons: The price was toohigh along with taxes too high.
3.3
Steve
Poor
review category group of friends
08-24-2016
Pros: Nothing. Location was very hard to locate. Breakfast area was very poor.
Cons: Location was very hard to locate. Breakfast area was very poor and unorganized. It looked like the staff was so overwhelmed. There were a few quest not sure what to do.
7.1
Lawrence
Good
mature couple
08-20-2016
Pros: Room was clean bed was comfortable
Cons: was expensive for class of hotel. Just off hi way with no walking access to downtown.
5.8
Kristen
Okay
family with older children
08-16-2016
Pros: Bed was good. Clean. Large room, king size has a sofa bed.
Cons: Not nearly as nice as other BW, from the breakfast, no hot tub, older building, low security on rear door overnight, pancakes were tough, obviously less food is made on premises compared to other BW's....and you need to ask for many breakfast items (to control their costs)... Pool was quite cold water, especially for indoor pool. Thin walls / floors in an older building that has renovated rooms. Less hospitality, for a horrendous price (over $274 after tax). I chose BW over others because I wanted a treat, and was let down by the difference in quality and amenities from others in the chain.
7.5
Anonymous
Good
review category group of friends
08-11-2016
Pros: Easy access to room from parking, comfortable room, friendly staff
Cons: Hot breakfast was good but staff had a difficult time keeping up to needs as some things were behind counter and staff needed to serve. So you got eggs, bacon and then waited and waited for toast.
2.9
Taehun
Poor
family with older children
08-05-2016
Pros: Location Breakfast
Cons: Water is very weak. Poor service. Not worth it to pay over 250
3.8
Xiaowen
Poor
review category group of friends
08-04-2016
Pros: Too bad
Cons: Location, breakfast, price
9.2
Robert
Wonderful
family with older children
08-04-2016
Pros: great staff and room with fab choice for breakfast
Cons: not a pleasant walk either busy road or industrial area to down town and takes 30 mins
10.0
John
Exceptional
mature couple
07-28-2016
Pros: breakfast was very good and our room was very clean and comfortable
Cons:
7.5
Jac
Good
family with older children
07-26-2016
Pros: The room was clean and spacious with two queen size beds. Complimentary breakfast was great. Staff were welcoming and helpful.
Not far from the town centre which was a much nicer location.
Cons: The location wasn't great - very close to the main road but in an industrial area.
10.0
Erica
Exceptional
family with young children
07-25-2016
Pros: The room was clean and staff are accommodating.
Cons: no microwave, would be nice specially if you have little ones with you.
6.3
James
Pleasant
review category group of friends
07-24-2016
Pros: Breakfast was awesome!
Cons: I feel the rate of 264.00 is very high and feel rates are inflated to take advantage of tourists. I would never return for another stay.
Thanks
5.4
Jing
Fair
review category group of friends
07-12-2016
Pros:
Cons: The breakfast is not very good. You have to 'ASK' for a toast. Fruits and yogurt all not available except you ASK. compared with other restaurants, I don't like this.
7.5
Anna
Good
family with older children
07-10-2016
Pros: The room is comfortable.
Cons: The light fixture at the desk is not working.
The kitchen staff did not wash their hands after touching dirty dishes before handling clean food.
8.3
Joe
Very Good
mature couple
07-09-2016
Pros:
Cons: unfortunately continental breakfast have become poor in most motels/hotels/inns. if u r trying to eat healthy u r out of luck.
6.7
Estie
Pleasant
mature couple
07-08-2016
Pros: Not much -just another hotel.
Cons: No real milk for a nice cup of tea at the end of the day. Breakfasts are all the same. No or little variation. Boring. Wi-Fi slow
8.8
Anonymous
Excellent
mature couple
07-01-2016
Pros: The breakfast was very good, and the staff friendly. The hotel was also very clean.
Cons: The temperature of the hot water for a bath or shower was always just lukewarm. It would have been nice to have the water temperature much hotter.
7.1
Trudy
Good
mature couple
06-24-2016
Pros: Very clean
Cons: No movie on demand, no complimentary breakfast for a $200 basic room.
9.2
Suzie
Wonderful
mature couple
06-22-2016
Pros: New hotel, gorgeously appointed room
Cons: No negatives
8.8
Yohana
Excellent
family with older children
06-17-2016
Pros: Clean, very spacious room and cozy.
Cons: Not incl. breakfast.
9.2
Alex
Wonderful
mature couple
05-26-2016
Pros: Very helpful and friendly women at the front desk. They gave excellent information and recommendation for a restaurant for dinner. The young man at the door was also very helpful and pleasant.
Cons: We would have appreciated breakfast being included in the price. We found the breakfast prices rather high and went elsewhere for our breakfast. It is so much more relaxing to be able to enjoy breakfast in the hotel.
10.0
Gesenia
Exceptional
family with young children
05-24-2016
Pros: Everything was amazing
Cons: I would like to have a complementary breakfast free
10.0
Wilma
Exceptional
solo traveller
05-24-2016
Pros: The room was clean, quiet. Staff were kind and helpful. Pool was refreshing. Dryer was useful.
Cons: Nothing to add at this time.
7.9
M
Good
mature couple
03-08-2016
Pros:
Cons: It was noisy in the am but it is ski season so it was to be expected. We were close to the cafeteria so we could smell breakfast cooking. It was a good accommodation for what we needed.
7.1
Rudy
Good
mature couple
01-25-2016
Pros: the room
Cons: price
7.5
Gayle
Good
mature couple
01-06-2016
Pros: friendly and helpful staff, front desk recommended an excellent restaurant on New Years Eve
Cons:
4.6
Disgruntled
Disappointing
mature couple
10-05-2015
Pros: It was off the main highway. Room was clean. Staff were all pleasant.
Cons: Our stay on the 28th of Sept 2015 in room 219-A was one I do not wish to relive. The mattress should have been replaced a long time ago. We kept rolling into the centre of the mattress, it was very uncomfortable. Even though I told the front desk when we checked out I highly doubt that my complaint was really of interest.
Breakfast came with a hair from the cooks head, stuck to a slice of ham that was partially warmed (and sandwich meat)m the hashbrowns were barely warm. Lost my appetite, ate some toast and left the rest. Nasty experience.
7.9
Judith
Good
review category group of friends
10-05-2015
Pros: The staff was friendly and welcoming.
Cons: There were workman working on the floor during the night by our rooms. The pounding and voices kept us awake. We planned to get on the road early the next morning, but the preparation of the breakfasts for our group of 6 took nearly an hour after they were ordered.
8.3
Anonymous
Very Good
review category group of friends
09-24-2015
Pros:
Cons: The made to order breakfast was slow and when it arrived it was almost cold. A breakfast buffet would be better service to your guests.
7.1
Kuldeep
Good
family with young children
09-14-2015
Pros: Breakfast and room
Cons:
7.5
Jan
Good
mature couple
09-11-2015
Pros: The continental breakfast selection was excellent and it was made fresh thus hot! Thank you!
Cons:
7.5
Susan
Good
mature couple
09-09-2015
Pros: Fine for an overnight stop between the Rockies and the Okanagan.
Cons: A bit away from the centre of town.
5.4
Gerry
Fair
mature couple
08-29-2015
Pros:
Cons: Overpriced
9.0
Linda
Wonderful
Solo Traveler
08-19-2015
Pros: Free goodie bag when we checked in. Also the bed was super comfy.
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