Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
These modern rooms have comfy easy chairs and spacious bathrooms with huge, granite counters. While you are in the pool, the winter mountain mural will have you dreaming of hitting the slopes. The hotel location is also convenient to a range of outdoor recreation areas.
Smoke free premises. 72 units. 3 stories, interior corridors.
This was a disappointing experience. Many hotels of better quality with more services in the area. This hotel needs to get its act together. Doesn't even offer a continental breakfast.
Pros: Staff was friendly, but hotel room was overpriced for condition. Needs renovations.
Cons: Did not like anything about hotel.
8.0
Anonymous
Very Good
07-28-2017
Pros: This hotel was in close proximity to the Trans-Canada highway for easy access. Location just off the highway was a great asset. Morning breakfast is helpful in being inclusive.
Cons: Our assigned room had a drainage issue in the bathtub. However, this was quickly fixed by the desk agent. Another room was offered without any concerns. Overall, our 4 day stay was enjoyable.
9.0
Anonymous
Wonderful
07-28-2017
Pros: One of the best hotel hot breakfasts I have ever had. The manager was in the lobby EVERY TIME we were out there. We had a small housekeeping issue for which they made compensation.
Cons:
10.0
Anonymous
Exceptional
07-28-2017
Pros: coffee. and apple available all time
Cons:
9.6
Anonymous
Exceptional
07-20-2017
Canada trip
Pros: Well managed
Cons: Location wasn't great
9.2
Anonymous
Wonderful
07-15-2017
good location
Pros: We enjoyed the breakfast. Everyone was very nice.
Cons: Our bed had a major problem. You would move just a little and it would make a loud squeak. We tried everything to fix it. We finally called the front desk and asked for another room. We had a long day. A lot of sightseeing and driving. They were good about giving us another room. But we had to pack everything up and move. They need to get rid of the bed. It has worn out. The springs are broken.
7.9
Anonymous
Good
07-14-2017
Good
Pros: It was convenient. It was simply a one night on our way to another destination, by the time we got into town, we got into the room and simply relaxed before going to sleep.
Cons:
9.2
Anonymous
Wonderful
07-12-2017
Great stay in Golden
Pros: Very comfortable and clean hotel with an excellent breakfast!
Cons:
7.9
Anonymous
Good
07-12-2017
Good
Pros: Location, access to a good restaurant conviently situated best door
Cons:
9.2
Anonymous
Wonderful
07-09-2017
Very nice friendly hotel
Pros: Excellent breakfast! Big room! Very nice bed
Cons: Out side of hotel environment
8.3
Anonymous
Very Good
07-07-2017
This place is slightly off...
Pros: Staff was pleasant and helpful. The rooms are very spacious and clean. The breakfast area is pleasant to be in and clean. Breakfast was good.
Cons: Duvets are winter weight so they are overkill in the summer. You are either sleeping with duvet and air conditioning on high or no blankets. It would be nice to have bath robes in room and a makeup mirror. These are luxury items but so is the price they are charging. Ice machine is incredibly loud so ask for a room away from it.
9.6
Anonymous
Exceptional
07-07-2017
Nice rooms!
Pros: Very clean and modern, beds were comfy and the free breakfast was excellent!
Cons:
9.6
Anonymous
Exceptional
07-06-2017
Exceptional
Pros: Super location price a little high but would stay there again
Cons:
8.3
Anonymous
Very Good
07-03-2017
Good value with friendly staff...
Pros: Friendly staff
Cons:
7.1
Anonymous
Good
06-21-2017
You could find better closer...
Pros: Good staff
Pool was nice
Cons: I find the hotel expensive. The pet was 20 dollars a day. No microwave in the room. No kettle.
5.4
Anonymous
Fair
06-20-2017
Passable
Pros:
Cons: No hottub, only a pool.
10.0
Anonymous
Exceptional
06-14-2017
Exceptional
Pros: Helpful staff
Cons: Odd signage wrong hotel first
10.0
Anonymous
Exceptional
06-04-2017
Exceptional
Pros: Super friendly and helphfull staff, Darwin and Cesar really try to make you feel at home. Rooms were big enough and clean. Hotel is well located with a large parking.
Cons:
9.2
Anonymous
Wonderful
05-31-2017
Great location, service and facilities,...
Pros: Staff were amazing, facility very clean and tidy.
Cons: Breakfast was poor, food was not hot, long wait for hot water for tea.
10.0
Anonymous
Exceptional
05-27-2017
Golden Nugget
Pros: We have been travelling for three weeks and this hotel has had the friendliest staff, the cleanest overall (very large) room and best included breakfast of our entire trip. This makes it the best value for money hotel too. Darwin and his staff made you feel very welcome from the moment you arrived till the moment you left. It wasn't just us, I watched the interactions with many travellers and also their regulars. We used the laundry room ($2 per load) which was appreciated. I assumed the hotel had been recently renovated but it was done several years ago and has just been maintained very well. The carpets were immaculate, the paintwork unmarked. The hotel is just off the interstate on a side street but being behind another hotel it is protected from the road noise.
Cons: The only downside was poor water pressure in our shower (the bath was fine)
10.0
Anonymous
Exceptional
05-25-2017
A great place to stay!
Pros: Great breakfast buffet, rooms were neat and tidy, staffs were great. Restaurants nearby.
Cons:
9.6
Anonymous
Exceptional
05-25-2017
Good stay in Golden, BC
Pros: Good breakfast, friendly staff, staff called my room in order to question if my room was satisfactory.
Cons: Had to wait for check in since rooms hadn't been finished the time we arrived
10.0
Anonymous
Exceptional
05-24-2017
Great location, Delicious breakfast
Pros: This hotel is located off the Trans Canada highway - easy to find but just far enough off the highway that noise was not an issue. the cooked breakfast was delicious and plentiful. I'd definitely stay here again, when passing through Golden or if we use it as a base for a longer stay.
Cons:
8.8
Anonymous
Excellent
05-20-2017
Fabulous
Pros:
Cons: The hotel itself is very comfortable and relaxing. My only complaint is the bed. I could feel every spring inthe mattress and, having a bad back, found it uncomfortable.
7.5
Anonymous
Good
05-08-2017
Good
Pros:
Cons: Charged my credit card used to per authorise after explicit instructions not to, as we wanted to use a Mastercard cash passport with CAD already load to check out. This caused us fees and exchange rate costs when we had CAD already on our Mastercard. At check in they insisted they couldn't take our Mastercard cash passport and the Credit card we gave would only be used for per-authorisation even when we offered to pay in advance with the Mastercard CP, then they went ahead and finalised the New Zealand Visa card payment at 3am in the morning before we checked out at about 10am.
5.0
Anonymous
Fair
04-24-2017
Poor stay
Pros: Cheap, manager resolved issues well
Cons: Hotel under renovations without notification, no breakfast on site (given Tim Hortons vouchers each day - tried to give us $10 between us per day in place of hot buffet), rude staff member, laundry out of action until we complained
4.2
Anonymous
Disappointing
04-22-2017
I won't go again.
Pros: The bed was comfortable
Cons: The room had garbage under the air conditioning unit. It was advertised that we would have breakfast included in the price but when we got there the kitchen was being renovated so there was nothing.
8.3
Anonymous
Very Good
04-19-2017
Clean, and decently priced. Pet...
Pros: Nice sized room, clean and pet friendly.
Cons: The hotel states that they served breakfast but there wasn't any 'due to renovations.' It was confusing because there was a breakfast station that was set up but it wasn't stocked with any food.
It would have been nice to grab a fruit or muffin for the kids before we hit the road again or if the hotel updated that on the booking.com site.
8.8
Anonymous
Excellent
04-16-2017
Fabulous
Pros: Staff.
Cons: During construction they don't offer a breakfast.
8.8
Anonymous
Excellent
04-10-2017
Fabulous
Pros: Beds are comfortable staff great
Cons:
6.7
Anonymous
Pleasant
04-05-2017
Pleasant
Pros:
Cons: Lousy cold continental but promised hot full when booked.
Rooms stuffy.
7.5
Anonymous
Good
04-05-2017
Good
Pros: The staff was doing their very best while under construction.
Cons: It was unfortunate because the reason we booked here was for the breakfast but they were under renovations so they were only able to offer a continental breakfast. We normally stay somewhere cheaper but thought we would splurge and stay somewhere with a nice, full breakfast. They did their best under the circumstances though!
5.8
Anonymous
Okay
04-05-2017
Okay
Pros:
Cons: Property was under construction and nowhere on sight was this mentioned, hot breakfast that was to be included turned out to be continental breakfast...
9.2
Anonymous
Wonderful
04-04-2017
Great value on a spring...
Pros: Found the building & room very clean.
Staff were pleasant
Cons: in room coffee maker had no pods on check in.
7.5
Anonymous
Good
03-31-2017
Good
Pros: The room was clean and very comfortable. The rooms must have recently been renovated. Staff were respectful.
Cons: The front lobby, was under construction of which we had no advance notice . Because of the construction there was also no hot breakfast which we have come to expect. The price of the room was very fair but when you add in going out for breakfast in the morning we could have stayed i n a more expensive accommodation and not have the pressure of running around looking for a breakfast spot. Management gave aletter apologizing for the construction but it would have been nice if they offered a complementary to go somewhere else. Also the signage to the Hotel is somewhat confusing as we ended up in the Hotel in front of this one and the clerk there stated it happens quite often. So just to clarify these are relatively minor complaints that we experienced but once the construction is completed the hotel I am sure will once again live up to high Best Western standards.
7.9
Anonymous
Good
03-20-2017
Good
Pros: Good location, comfortable with a couch in the room.
Cons: They were under construction. Juice maker was broken. Small stale muffins.
8.8
Anonymous
Excellent
03-15-2017
Fabulous
Pros:
Cons: No heat turned on in room before I was there. Breakfast not before 7 so bad none
9.2
Anonymous
Wonderful
03-13-2017
Great value, very comfortable rooms
Pros: Great value, massive + comfortable rooms
Cons: Not a walking distance into town - you'll need to drive
6.7
Anonymous
Pleasant
03-07-2017
Potential, but fell short for...
Pros: Friendly staff. Fresh fruit and mult grain toast was yummy for breakfast.
Cons: Cold eggs! Bed sheets scratchy and poorly made up. Pillows could be better.
9.2
Anonymous
Wonderful
02-24-2017
A Nice But Pricy Stay
Pros: Very nice breakfast, though it didn't start until 7 am. Clean, comfortable rooms. Gigantic bathroom!
Cons: Side access door didn't close properly at night (security issue). Pet fee of $20/night is ridiculous when the room is cleaned like any other room and is used only as a pet room. Cable TV (no PPV options).
5.8
Anonymous
Okay
01-24-2017
Not exactly the BEST Western...
Pros: Staff was very nice and hospitable, ease of access to building through side door was great and rooms were nice .
Cons: scramble eggs and hash browns and bacon are cooked in microwave , comes almost raw not at all what we were expecting they also run out of bacon by 8am , best thing about breakfast was the automatic pancake maker. There is no hottube in the hotel felt like we spent more time next store in the other hotel that our friends were staying which had a resturant and hottube.
10.0
Anonymous
Exceptional
01-16-2017
Exceptional
Pros: Great free breakfast
Cons: No hot tub
6.3
Anonymous
Pleasant
01-06-2017
Best Wetern OK but not...
Pros: Some staff were very friendly and smiling and the room was clean and comfortable with a nice shower.
Cons: Some staff like the desk clerk were very matter of fact. No smile, here's your key have a nice night! No steam room or hot tub, only a pool. We moved up to the Days inn up the hill where they had better facilities for less money per night. The rooms were not quite as nice but still clean and comfortable. The steam room and hot tub along with friendly staff made it all worth the move.
7.5
Anonymous
Good
01-04-2017
all services were very good.no...
Pros: very comfortable room.Nice bed
Cons: breakfast was sparce would like fresh or canned fruit Most BW offer waffles
5.8
Anonymous
Okay
01-03-2017
not the best nor friendliest...
Pros: de room had a nice size, the wifi worked fine and the bed was large. it was clean in general.
Cons: the coffee machine had an old coffee pad in it, so we wouldn't want to use it. the key cards needed to be renewed 4 times during a two night stay. when we told this both to the guy at the reception at check out, he hardly responded and just turned to another guest, not very caring. The breakfast is tasteless and the worst we've had in Canada. There must be better hotels in the area to stay at, for a similar price.
7.5
Anonymous
Good
12-30-2016
Good hotel and breakfast.
Pros: Size of room and they put a crib in my room. Breakfast very good.
Cons: Check out 11 AM and space of place to have breakfast.
5.8
Anonymous
Okay
12-28-2016
Okay
Pros: Breakfast needs huge improvement. And a hotel close to a ski hill certainly needs a hot tub. Good wifi and the room is spacious, comfortable and clean.
Cons:
7.9
Anonymous
Good
12-25-2016
Trip to Golden
Pros: Comfortable and clean
Cons: running out of food during breakfast
10.0
Anonymous
Exceptional
10-13-2016
Great place for stop over...
Pros: Excellent breakfast and close to restaurants.
Cons: Nothing
9.2
Anonymous
Wonderful
10-12-2016
Superb
Pros: Fantastic staff, comfortable and clean rooms, great breakfast
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