Delta Grand Okanagan Resort & Conference Centre

AAA Inspector Rating
8.7
Excellent
707 Guest Ratings
1310 Water St
Kelowna, BC V1Y 9P3- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.8
Overall
Room3.8
Bath3.3
Public Areas4.3
BEST OF 3 DIAMOND
AAA Inspector Notes
Inspector Pick (Location (to sporting venues, shopping, nature, waterfront etc.)): Being smack-dab in the middle of the lakeside boardwalk which also winds through the gorgeous hotel lagoon is just one of the things I love here.
Right on the lake, this lovely hotel has a lagoon where boats can dock. Units range from rooms with modern and comfortable décor featuring smart desks with plug-and-play panels to upscale condo units. The huge, attractive open-concept restaurant is the focal point and the first thing you see as you enter the lobby where views of the lake will beckon you right in. You might want to settle there before you even check in. Smoke free premises. 395 units, some condominiums. 3-10 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Casino Resort Hotel
Location
Hwy 97 (Harvey Ave), 0.6 mi (1 km) w along Water St. 1310 Water St V1Y 9P3.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated outdoor, heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet. Some: microwaves, high-speed Internet, safes.
Sports & Recreation
sauna, hot tub, motor boats, self-propelled boats, boat dock, recreation programs in season, bicycles, trails, health club, spa.
Guest Services
valet laundry, airport transportation, room service.
Terms
check-in 4 pm, 3 day cancellation notice, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 707 guests
Showing reviews 1 - 5 of 50
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: We checked in on April 20 at 2pm. They said our room was not ready so we went to Rose's Pub. Friends of ours check in a hour later and got there room. We got our room at 4pm. My sister in law got her room at 4:30pm. We did not get the rooms we had booked.
3.0
Anonymous
Poor
08-11-2017
Pros: Location
Cons: The staff were idiots! I got a $65 ticket after paying $20 a night for Parking. I charge the breakfast to the room and they were panicking because my credit card was not hooked to the hotel and made it sound like it was my fault. You absolutely cannot ch
10.0
Anonymous
Exceptional
07-18-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
07-18-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
07-17-2017
Exceptional
Pros:
Cons:
Showing reviews 1 - 5 of 50