Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Right across from the airport, guests will find a lovely, airy lobby. The rooms and suites, some with fireplaces, are attractive and quite comfortable; some units offer nice views of the hillsides.
Smoke free premises. 120 units, some efficiencies. 6 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service, area transportation-UBC Okanagan Campus.
Terms
pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 356 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Very convenient way for us to make an early AM flight from YLW. Parking rate much better than YLW's.
Cons: Hotel staff were great except for the woman who shuttled us back to the hotel at midnite on Nov 4. She wasn't very friendly and seemed reluctant to take us and our luggage right to our vehicle instead of just dropping us at the front door of the hotel.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The entire experience was great from start to finish. I have very high standards for cleanliness and the comfort of the bed and both were outstanding. Staff was very friendly and helpful and the hotel was dog friendly. Would definitely stay there again!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Location
Cons: Price
10.0
Anonymous
Exceptional
08-11-2017
Pros: proximity to airport
Cons: no
9.2
Anonymous
Wonderful
06-22-2016
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
03-07-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
02-24-2016
Superb
Pros:
Cons:
9.2
Anonymous
Wonderful
01-17-2016
Superb
Pros:
Cons:
8.8
Anonymous
Excellent
09-22-2015
Fabulous
Pros:
Cons:
9.6
Anonymous
Exceptional
09-06-2015
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
08-11-2015
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
08-09-2017
Exceptional
Pros: Super clean and comfortable
Cons:
8.8
Anonymous
Excellent
08-08-2017
Great accommodations close to the...
Pros: Bed was very comfortable, room was quiet and the window had double black out blinds! Did not hear one plane from the airport close by.
Cons: Noticed the entry floors could have been cleaner, dropped something on the ground and got a closer look - especially just under the armoire. Door to the washroom was very annoyingly placed. If you want to stand in front of the mirror to blow dry your hair - the door swings back and hits your elbow.
7.5
Anonymous
Good
07-30-2017
Good
Pros: Good internet connection
Cons: No breakfast
7.5
Anonymous
Good
07-15-2017
Good
Pros: Excellent for early morning flights - so close to the airport
Cons: Didnt stay long enough to discover dislikes!
10.0
Anonymous
Exceptional
07-07-2017
Exceptional
Pros: The restaurant on the property is amazing!
Cons:
10.0
Anonymous
Exceptional
07-06-2017
Very nice hotel by the...
Pros: The hotel is modern. Rooms are spacious and very comfortable. Despite its being adjacent to the airport, we could not hear any airplane noise at all from our rooms even while observing a plane land. Easy access to the main road (Hwy 97), with gas stations and fast food outlets nearby.
Cons:
8.8
Anonymous
Excellent
06-20-2017
Great place to stay if...
Pros: Best location in terms of proximity to the airport. It's pretty nice and we did not hear any airplane noise (we were pretty exhausted though, so may have slept through some noise). The bed was comfy, the room was clean, and the front desk staff was very pleasant.
Cons: Just a couple of things... The parking was not very conducive to large vehicles (we have a truck). The spaces are quite small, and that's all of them. It's like they're about 6" narrower than a normal parking space. The other thing was the restaurant was fairly mediocre. We got in late so we didn't have any other realistic options. The music was super loud and the food was just okay.
10.0
Anonymous
Exceptional
06-14-2017
Exceptional
Pros: The ac worked great and they have amazing pillows
Cons:
7.1
Anonymous
Good
06-13-2017
Good
Pros: The lobby staff were very friendly. Everything else was very clean. Lobby smelled great! Water slide was fun for the kids. Housekeeping did a great job.
Cons: The jets in the hot tub did not work for us. Only received water on our first night of three. The closet did not smell fresh. Had an old dorm room smell. Put the robe on and it smelled the same.
9.6
Anonymous
Exceptional
05-31-2017
Comfortable and worry free.
Pros: Breakfast was good, coffee in the room was terrible.
Cons: Pool and deck
8.3
Anonymous
Very Good
05-24-2017
Very good
Pros: Convenient to the University
Cons: Pet Policy was ridiculous
6.7
Anonymous
Pleasant
05-23-2017
Pleasant
Pros: Great for an overnight stopover.
Cons: Restaurant stuffed up breakfast order.
9.2
Anonymous
Wonderful
05-22-2017
Superb
Pros: Beds were very comfortable
Cons: Parking stalls were to small for a pickup
8.5
Anonymous
Excellent
05-19-2017
Airport stopover
Pros: Easy access to airport comfy bed ,nice staff
Cons: Can't recall anything bad
10.0
Anonymous
Exceptional
04-26-2017
Hotel was amazing
Pros: The staff and stay was amazing along with the restaurant food!
Cons: The 1 shuttle drive wasn't very friendly. He suggested the family to split up cause there wasn't enough room in the shuttle. We're not from there so our family of 3 was not about to split up. He never mentioned that he would be back in a matter of minutes to do another airport run. That would have been nice to know cause we were trying to get a taxi.
9.6
Anonymous
Exceptional
04-25-2017
Exceptional
Pros: I have many allergies and they always prepare a safe and scrumptious meal for me.
Cons:
10.0
Anonymous
Exceptional
04-25-2017
Great airport hotel
Pros: Shuttle from airport speedy, free and a pleasant driver. Front desk staff were really friendly and made us feel instantly welcome. Room beautifully clean and towels and linen sparklingly whIte. Restaurant food nicely presented and just what we wanted.
Cons: Nothing
10.0
Anonymous
Exceptional
03-27-2017
Best stay ever
Pros: The bed was crazy comfy and the staff amazing.
Cons:
10.0
Anonymous
Exceptional
03-09-2017
Fab
Pros: Lovely food
Cons: Restaurant closed earlier than was on the website
Not a complaint !
All was good
9.6
Anonymous
Exceptional
03-04-2017
Clean and comfortable
Pros: Very comfortable bed, very clean, nice restaurant/bar. Easy shuttle to airport
Very good sound insulation.
Cons:
8.3
Anonymous
Very Good
03-04-2017
Very good
Pros: Clean, comfortable,and quiet
Cons: Bathroom did not have a night light, which proved to be very disruptive when trying to sleep when someone turned the light on.
Not enough toilet paper in room upon our arrival.
9.6
Anonymous
Exceptional
03-01-2017
Exceptional
Pros: Close to airport, shuttle bus, good place to recover from long flight, staff all very welcoming and friendly
Cons: Noisy doors!
10.0
Anonymous
Exceptional
02-28-2017
It was close to the...
Pros: The pool and hot tub were fantastic
Cons: The waterslide was extremely steep and gave me and my husband both whiplash!
5.8
Anonymous
Okay
02-26-2017
We only stayed here because...
Pros: Because of the convenience to the airport, we paid a premium price for a not so special room that did not even include adequate cream for the coffee maker.
Cons: No complimentary breakfast. The food you could buy was way overpriced as well.
9.2
Anonymous
Wonderful
02-23-2017
Perfect layover location for a...
Pros: Hector and the other staff were very helpful and kind.
Cons: Price
10.0
Anonymous
Exceptional
02-10-2017
Coming back from skiing at...
Pros: Very comfortable bed. Great location - car rental return at the hotel. Decent restaurant and bar.
Cons:
9.6
Anonymous
Exceptional
02-06-2017
Exceptional
Pros: great service. room was clean and modern.
Cons:
8.3
Anonymous
Very Good
01-22-2017
Great stopover
Pros: Close to the airport, staff were great
Cons:
10.0
Anonymous
Exceptional
01-16-2017
Wonderful airport hotel
Pros: Great, friendly staff; big room with very comfortable bed and bedding, nice lounge, Tim Horton's right across the street, and airport three minutes away. Airport shuttle on demand.
Cons: Nothing
7.5
Anonymous
Good
01-13-2017
Good
Pros: The convenience of being close to the airport
Cons: It is very costly for just a short overnight stay with no breakfast and pay parking
7.1
Anonymous
Good
01-13-2017
I really liked the rooms...
Pros: The staff at the desk were very good. But I had to do my own book for the flight the next day. I am not that good on the computers so I had hopes they would do that for me. I know some hotels do that for me.
Cons: The meal was super and the service was great.
7.1
Anonymous
Good
01-13-2017
Good stay!!
Pros: Round the clock shuttle service to the airport and free coffee and muffins early morning!
Cons: Rooms need to be better cleaned....there was piece of bone under the bed side table. The room service quickly took care of it.
10.0
Anonymous
Exceptional
01-12-2017
Exceptional
Pros: Prepaying through booking.com made my check-in fast and easy. The desk staff is very friendly and as I stayed last month remembered me. We always have a great time staying at the Kelowna Sheraton four points
Cons:
10.0
Anonymous
Exceptional
01-11-2017
Overnight pleasure at an Airport...
Pros: Location, location, location. Right across the highway from the airport. It takes 3 mins by free shuttle to the airport. Great rooms, excellent food and a well run hotel.
Cons: Not much.
10.0
Anonymous
Exceptional
01-09-2017
First rate
Pros:
Cons: Heating system is a bit antiquated
9.6
Anonymous
Exceptional
01-07-2017
Just passing through.
Pros: Nice festive atmosphere since arrival was just before Christmas, enjoyed the dinner and cocktails in the restaurant. Staff very friendly, helpful transportation to/from airport
Cons: Coffee machine in room not very good. Tricky to organize airport pickup if you don't have a mobile.
9.6
Anonymous
Exceptional
01-03-2017
Overnight transfer at Kelowna Airport
Pros: Great that we were so close to the airport as we were overnighting on our way to Mexico! Hot apple cider in the lobby was a real treat, the restaurant was excellent and morning coffee in the lobby was a bonus!
Cons:
8.3
Anonymous
Very Good
01-03-2017
Good experience
Pros: Bed was confortable
Cons: The room we stayed need some update
10.0
Anonymous
Exceptional
12-30-2016
Exceptional
Pros: Very convenient to the airport,front desk staff are friendly and helpfull
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