Right across from the airport, guests will find a lovely, airy lobby. The rooms and suites, some with fireplaces, are attractive and quite comfortable; some units offer nice views of the hillsides.
Smoke free premises. 120 units, some efficiencies. 6 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service, area transportation-UBC Okanagan Campus.
Terms
cancellation fee imposed, pets (extra charge).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 315 guests
Showing reviews 1 - 5 of 50
10.0
Colleen
Exceptional
family with older children
09-22-2016
Pros: Shuttle bus service to Airport and Downtown. The food in the Restaurant was exceptional!
Cons:
7.5
Brad
Good
family with young children
09-20-2016
Pros: Wings at the pub were excellent
Cons: Wayyy to expensive in the pub
7.1
Sylvie
Good
solo traveller
09-19-2016
Pros: The bed was really comfortable and the room size & hotel amenities were good.
Cons: I had requested a room on an upper level but my room was on the 2nd floor and it was right above a party in the ballroom so I was kept awake by loud music until quite late. There were also dogs on my floor and there was some barking quite early in the morning.
7.0
Gerri
Good
solo traveller
09-19-2016
Pros: Close to the airport
Cons: One member of front desk staff did not follow up with a request for assistance with help to get the printer to work so I could do an online check in for my flight
8.8
Kate
Excellent
young couple
09-15-2016
Pros: Clean and modern.
Cons:
8.8
Eduardo
Excellent
family with older children
09-07-2016
Pros: staff friendly
Cons: No roabs to go to the swimming pool
8.8
Dan
Excellent
family with young children
09-07-2016
Pros:
Cons: Great location for visiting UBCO and access to the airport.
Housekeeping had to be called each day.
Restaurant provided mediocre food for an inflated price.
9.6
Earle
Exceptional
family with young children
09-02-2016
Pros: I needed to drop off a rental car then get a lift to the airport. The shuttle drivers were excellent. The front desk personnel were very helpful. Very well run hotel. Great experience.
Cons:
10.0
Cathy
Exceptional
solo traveller
09-01-2016
Pros: Loved the modern, clean feel of everything. It was a very professional and welcoming hotel to stay at. The staff was very helpful and remembered my name when I came down to ask a question. That was a nice touch!
Cons:
7.1
Tim
Good
family with young children
08-30-2016
Pros:
Cons: Overpriced but clean and comfortable
9.6
Roni
Exceptional
family with young children
08-27-2016
Pros: Very clean and modern.
Cons:
9.6
Graham
Exceptional
family with older children
08-26-2016
Pros: The king size suite had ample room for us and had a kitchen area. The staff were welcoming and it was well resourced. It says by the airport but it is a quiet one and we weren't aware of flights at all. There was plenty of parking and it was away from the busy downtown area.
Cons: The restaurant on site is pricey. We found it easy to drive into Kelowna but you need to be prepared to do this if you want a cheaper meal as it is on the outskirts.
9.2
Graham
Wonderful
solo traveller
08-26-2016
Pros: Very nice and very clean
Cons: Very expensive. This is definitely better than a Hampton Inn, but it's not twice as good (cost vs value).
10.0
Aisha
Exceptional
family with young children
08-26-2016
Pros: It's worth it
Cons: No microwave
8.3
Mike
Very Good
family with older children
08-21-2016
Pros:
Cons: price
8.8
Margaret
Excellent
review category group of friends
08-20-2016
Pros: Location chosen because of its proximity to the airport.
Cons: Sofa bed VERY uncomfortable
9.6
Calvin
Exceptional
solo traveller
08-15-2016
Pros:
Cons: The Alarm Clock was not easy to adjust or set.
8.3
Samantha
Very Good
family with older children
08-08-2016
Pros: Room was very comfortable
Cons:
6.7
Rita
Pleasant
mature couple
08-08-2016
Pros: The pillows were so soft and comfy
Cons: The bathrooms in the lobby were disgusting .. The food in the lounge were not great
9.6
Shannon
Exceptional
mature couple
08-04-2016
Pros: Liked it all check in could of been quicker but all was good. Could of had joining room with my brother and mother would of been nice but all was great. Thanks
Cons:
7.1
Douglas
Good
mature couple
08-02-2016
Pros: Facility was good.. Resteraunt was good. Food and service fair and not overpriced.
Cons: . For the price though was disappointed in that there was the same hairs on our bathroom floor for the four nights we stayed there. Also one day the bath mat was missing. No bath mat and towels were not replaced unless we threw them in the shower. For the price of $300 per day not good enough.
9.2
Tanya
Wonderful
family with young children
07-30-2016
Pros: Wish the bed was a big comfier but still very nice. Overall everything was really nice and clean. Very inviting when you walk in.
Cons:
9.6
Tracy
Exceptional
family with young children
07-27-2016
Pros: the staff are friendly. room are clean.
Cons: we are happy with our stay so /far/
8.8
Madan_m
Excellent
family with older children
07-22-2016
Pros: Super location
Basic but clean neat well-maintained property
Conveniences on site. Restaurant, laundry, ice, slide pool.
Cons: No complimentary breakfast.
Scraping and scrounging on small things. We were 3 in the room but will have provision for 2 coffees! Also 2 bath towels!
8.8
Madan_m
Excellent
mature couple
07-17-2016
Pros: Well appointed deluxe suite. Makes a perfect home away from home.
Cons: As a regular guest in the deluxe suite and a SPG, I was not accommodated for a 2-hour late check out request. All hot air when it comes to service blah blah. The suite I vacated at noon was not occupied at least until 6pm!
9.6
Wataru
Exceptional
solo traveller
07-10-2016
Pros: Very clean and nice hotels
Cons: Nothing I can think of
8.8
Elizabeth
Excellent
family with older children
07-06-2016
Pros: Excellent location if you need to be close to UBCOkanagan or the airport. Filtered water re-filling station and ice machine on room floor was super convenient and a nice plus.
Cons: The restaurant in the complex, although convenient, was a little pricey. Would've been nice if there was complimentary breakfast provided.
8.3
Elizabeth
Very Good
family with young children
07-05-2016
Pros: Beds were super comfy.
Quiet. No traffic noise
Lots of tv shows to watch
Cons: Pool was extremely EXTREMELY loud (couldn't hear yourself talking because of the screaming girls)
No microwave in room - had to make baby bottles downstairs by the front desk. For the price I paid for our room, the least you could do is a put a microwave in the room! Especially if you know the room will be occupied by children.
10.0
Dzete
Exceptional
solo traveller
07-04-2016
Pros: Close to airport and wonderful amenities
Friendly staff
Complementary eats and beer from 4:30pm to 6:30PM
Cons: None
10.0
Robert
Exceptional
solo traveller
06-30-2016
Pros: Excellent staff - friendly and efficient
Cons:
9.2
Ann
Wonderful
mature couple
06-25-2016
Pros: Location across from airport, new well maintained property, outstanding staff willing to help out
Cons:
10.0
A
Exceptional
solo traveller
06-20-2016
Pros: Bed was fabulous and transportation to and from the airport was welcome.
Cons: N/A
7.1
Richard
Good
mature couple
06-05-2016
Pros:
Cons: Restaurant pricing of wine list
9.6
Sjm
Exceptional
family with older children
06-04-2016
Pros: Love the free parking, free WIFI & water bottle fill station.
Cons:
8.3
Owen
Very Good
solo traveller
05-24-2016
Pros: close to airport and shuttle service was a positve
Cons: beds are too firm, i prefer softer mattresses
6.7
Aliakbar
Pleasant
family with young children
05-24-2016
Pros:
Cons: I called room service for my lost mobile handset and put two messages to call me back but no call for the follow up
Although I found it some where else but I was expecting their call soon.
5.8
Anthony
Okay
mature couple
05-15-2016
Pros:
Cons: The no-cancellation rate I paid in advance was more than I would have paid at check in.
I was at the hotel from about 7:30 pm to 6:00 am. I was forced to have a hold of $100 placed on my credit card that is still there 3 days after my stay.
8.8
Madan_m
Excellent
family with older children
05-12-2016
Pros: The suite was well appointed. Although not luxurious, it was superbly basic. Perfect size for 3. Location and free parking a big plus. The restaurant Gulf Stream is great and Starbucks next door opens at 430am!
Cons: Staff could be a bit more personal and friendly at check in and check out. Appeared very dry and very business like. Sure it is business but it's the hospitality trade. Room tariff does not include breakfast!
9.6
Christine
Exceptional
mature couple
05-11-2016
Pros: Proximity to airport, nice restaurant, clean room well furnished
Cons:
10.0
Robert
Exceptional
mature couple
05-09-2016
Pros: Over all great stay. Loved your hotel.
Cons:
9.6
Amy
Exceptional
review category group of friends
04-30-2016
Pros: Proximity to the airport & 24 hour airport shuttle
Cons:
9.6
Brad
Exceptional
solo traveller
04-26-2016
Pros: Staff was great and room clean and comfortable
Cons:
9.6
Elizabeth
Exceptional
mature couple
04-24-2016
Pros: We left a purse behind, and the staff went out of their way to find it.
Dining room staff; they seemed to care.
We plan on returning in a week's time.
Proximity to the airport.
Cons:
10.0
Lorne
Exceptional
mature couple
04-18-2016
Pros: food, staff attitude, access , clean
Cons: noise from air conditioner
10.0
Melanie
Exceptional
review category group of friends
04-17-2016
Pros: Everything was great!
Cons:
10.0
Kristjana
Exceptional
solo traveller
04-16-2016
Pros: Clean, very nice interior, helpful staff ! Last BUT not the least 'top comfy beds' 10 ...
Cons:
8.8
Allan
Excellent
mature couple
04-08-2016
Pros: Very comfortable beds excellent location to airport.
Cons:
10.0
Shivneel
Exceptional
young couple
03-27-2016
Pros: Condition of the building was clean
Cons: We didn't had microwave in our room.
10.0
Marion
Exceptional
mature couple
03-15-2016
Pros: Bed was warm and cozy more like home.
Cons:
7.5
Stephanie
Good
family with young children
03-13-2016
Pros: Location and condition of the property - clean. Great pool. Beds are comfy.
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