Choose a small Heritage room with antique furnishings, or a modern Arms suite. All are lovely and some have great lake views. On busy nights, music from the bar can drift to the rooms directly above. Right on the shores of Okanagan Lake, this beautiful hotel has a fantastic history. It was founded in 1926 and has been owned by a variety of colorful characters. At one point it was moved, then it was burned down and was finally rebuilt in 1990 in its current location. You will find all kinds of memorabilia and photos in the public areas.
Smoke free premises. 53 units. 3-4 stories, interior corridors.
hot tub, steamroom, self-propelled boats, marina, trails, exercise room.
Guest Services
valet laundry, room service.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 255 guests
Showing reviews 1 - 5 of 50
9.6
Tina
Exceptional
review category group of friends
09-28-2016
Pros: The hotel is located on the Okanagan lake with a breathtaking view! The room was very spacious as well!
Cons:
9.2
William
Wonderful
mature couple
09-28-2016
Pros: Loved the rain shower.
Very good restaurant.
Amazing views
Cons: Coach in room was uncomfortable.
Light bulbs burned out.
7.9
Joan
Good
mature couple
09-18-2016
Pros: Beds comfortable. Amenities satisfactory. Staff for the most part good or very good. However.... we were not "allowed" to sit out on the waterside deck for coffee or just to enjoy the view and given reasons that were clearly made up; and no alternative was suggested. When there is no true waterfront as part of this beautiful lakefront property, which I presume is marketed primarily for leisure purposes, guests should be allowed some degree of access to the deck.
Overall a good experience in a relatively sophisticated facility; but the issue about the deck is bush league!
Cons: See previous comment. I wouldlike to know where the photo with the woman sitting in a "sun chair" enjoying the sunshine was taken. I couldn't find it!
9.6
Stephen
Exceptional
young couple
09-17-2016
Pros: Dinner was the best we had during our tour of the Okanagan.
We treated ourselves to Chateaubriand and it was fabulous.
The whole experience at the bar and the dining room was world class and the service from the whole team esp our server made our evening unforgettable.
Thank-you
Cons:
9.2
Ted
Wonderful
young couple
09-17-2016
Pros: Loved the classic fun design, the friendly staff and beautiful location.
Cons: Needs a little bit more soundproofing in the walls.
10.0
Janice
Exceptional
mature couple
09-16-2016
Pros: The position right on the lake and a couple of miles out of Kelowna was perfect.
Cons:
10.0
Sharon
Exceptional
family with older children
09-15-2016
Pros:
Cons: Jam at breakfast not local or apples at front desk.
7.9
Frances
Good
mature couple
09-15-2016
Pros: Lounge, dining room, lakefront.
Cons: King suite was not Lux for the price.
No newspaper in morning in rooms, cheap coffee, cheap body products, tv vanity squeaked and would close shut, coffee table in middle of room for tripping over at night. Service from staff was underwhelming.
9.2
Wilsonsb84
Wonderful
young couple
09-15-2016
Pros: We stayed at the Hotel Eldorado just as an overnight stop so can't comment on the location or proximity to town, but we enjoyed our evening in the bar/restaurant - great beer, great food and a beautiful sunset over the lake. The room was lovely, a really comfortable bed. The staff were really friendly and helpful.
Cons:
7.9
George
Good
young couple
09-11-2016
Pros: Location by lake and restaurant
Cons: Waiting to checkin/checkout
9.6
Sophie
Exceptional
young couple
09-04-2016
Pros: The location with the view on the marina and lake. The staff very helpful and overall organization to welcome the guest since parking til check out. Large bathroom with natural light.
Cons: Nothing. Only the reception desk entrance sign was a bit unclear if really something to say about this wonderful stay.
7.9
Cg
Good
family with older children
08-30-2016
Pros: The location was perfect. Access to the local beach and a few good restaurants. Gorgeous views overlooking the lake whilst dining. The Sunday Brunch was amazing. All fresh produce.
Cons: We arrived on a Friday evening and there was nowhere to park. The car park was overflowing with people double parked. Apparently, it gets popular on an evening because of the restaurant and there was also a wedding on. The valet staff weren't very friendly. Young guys who seemed overwhelmed with the amount of people wanting to park. They didn't make us feel 100% comfortable leaving our car with them.
If we'd have known there was a wedding that weekend we would have probably stayed elsewhere as some of the amenities in the hotel were blocked off. For example, the roof terrace was only available for the wedding party. The photo online from the deck was one of the reasons we booked.
Overall we had a good stay.
9.2
Jill
Wonderful
family with young children
08-28-2016
Pros: We were very comfortable in the room. There were 4 of us and we had lots of room for relaxing and visiting,
Cons:
10.0
Sharyn
Exceptional
mature couple
08-25-2016
Pros: fabulous experience
great staff great room even had a balcony
Cons: outdoor pool or view of water when lying on deck chairs
8.3
Shelley
Very Good
mature couple
08-25-2016
Pros: Staff was so friendly .made the stay.
Cons: Nothing
10.0
Suzanne
Exceptional
mature couple
08-23-2016
Pros: Love the location and ambiance.
Cons:
9.6
Mike
Exceptional
mature couple
08-22-2016
Pros: Fantastic lakeside location with lovely heritage feel to the building. Terrific staff both at hotel and attached restaurant. First class all the way without being pretentious.
Cons: Lacked a seating lounge with comfy chairs for conversation or reading.
9.2
Donna
Wonderful
mature couple
08-18-2016
Pros: The room was nice and large. Outdoor restaraunt was Very Nice. Great location!
Cons: All the added taxes & fees
9.6
Andra
Exceptional
mature couple
08-16-2016
Pros: Lakeside location, character building, lovely amenities, fantastic restaurant, amazing service, superb food, great wine list.
Cons: That we could only afford one night.
8.8
Louise
Excellent
mature couple
08-15-2016
Pros: Setting amazing and rooftop terrace and restaurant lakeside.
Cons: They could have managed our expectations better - i.e. they offered an upgrade as it was our anniversary but failed to deliver. Not a problem really as room and hotel fab anyway just a little deflated as we were not informed.
10.0
Jacek
Exceptional
review category group of friends
08-11-2016
Pros: The room and bathroom were very cozy and clean. Good place for a romantic get away.
Cons:
7.1
Steve
Good
young couple
08-09-2016
Pros: Friendly staff. Good location. Nice room.
Cons: The VERY loud music from the bar until midnight. The expectation of noise based on our reservation information was severely understated compared to what we actually experienced.
10.0
Clint
Exceptional
mature couple
08-02-2016
Pros: Can't beat the location. Great view from room. Delicious breakfasts. Very courteous and friendly staff. Charming decor.
Cons:
9.6
Jean
Exceptional
mature couple
07-31-2016
Pros: Excellent restaurant
Cons:
10.0
Donald
Exceptional
mature couple
07-30-2016
Pros: food, service was all firs rate- a womb with a view
Cons:
10.0
John
Exceptional
mature couple
07-28-2016
Pros: Everything great. Would only change one thing and that would be real cream for coffee and not powdered synthetic cream
Cons:
9.2
Opal
Wonderful
review category group of friends
07-26-2016
Pros: Spacious. Rooms anent great food
Cons: TV was too complicated could not use
10.0
Tina
Exceptional
mature couple
07-24-2016
Pros: It was in a fantastic location right on the lake. Although above the bar we were told by the hotel prior to and when we arrived. It was quite by 11pm so we were not disturbed.
Cons: Nothing
9.2
Mannixfamily
Wonderful
family with older children
07-22-2016
Pros: The rooms where large and comfortable. The location was fantastic and the food was lovely.
Cons: The closet space was only an armoire and you could only hang short items.
10.0
Sanaya
Exceptional
young couple
07-19-2016
Pros: The room was exceptionally clean and well maintained. The staff was so helpful and friendly, the view was amazing, I wish our trip was longer!
Cons:
10.0
Howard
Exceptional
mature couple
07-18-2016
Pros: Lakeside setting
Swimming pool
Restaurant
Cons: No tea/coffee facility in room
Charge for bottled water
7.1
Teddy
Good
family with older children
07-18-2016
Pros: Location and nice view.
Cons: Not so comfort.
9.6
Gilles
Exceptional
mature couple
07-14-2016
Pros: All good
Cons:
9.6
Steve
Exceptional
family with young children
07-14-2016
Pros:
Cons: The fact that we stayed only one night.
10.0
Florence
Exceptional
family with young children
07-13-2016
Pros: everything
Cons: none
9.6
Fernando
Exceptional
mature couple
07-11-2016
Pros: The kindness and sympathy of the staff.
Cons:
9.2
Paulette
Wonderful
mature couple
07-09-2016
Pros: The location was fabulous and the staff were great
Cons: Very little to not like
9.2
Abel
Wonderful
family with young children
07-06-2016
Pros: Location, rooms and staff were excellent
Cons: More dining tables - as inspite of being a large party with several rooms booked - we were not accomodated for breakfast on one of the days and had to drive out to another location with small children in tow !
6.3
Olivier
Pleasant
young couple
07-03-2016
Pros: Nice views over the lake
Cons: Check-in: when we asked the Guy for directions to the city center, he had to look it up on Google...?! Then later he told us we had a room above the Restaurant and that there would be noise untill 1 to 2 am and that everything was fully booked so we couldn't change.
Evenmore, he did not Tell us there was a wedding reception going on, right Next to our room. Because of the super thin walls, we were still awake untill 2 am.
In overall I think these Rooms are so overpriced for what you get, I will not come here again.
10.0
Robert
Exceptional
mature couple
07-03-2016
Pros: Great location - on the lake, close to walking-running-bike trails and shops / coffee shops, great staff, walking distance (30 minutes) to city historical/downtown area, great amenities such as bar, restaurant, gym, marina.
Cons: Many weddings every day so parking lot was full and you needed to use the valet (free) but still a bit of inconvenience.
5.8
Lorene
Okay
mature couple
06-29-2016
Pros: Comfortable bed
Cons: Room smelled of disinfectant, loud air fan, turned it off and opened the window, our very expensive room with no view was just above a metal storage shed where the staff chatted and noisily brought in tables late at night. Not good. Many tables in the bar were reserved on Friday evening at the dinner hour so minimal seating and extremely noisy. We will not be back and will not recommend.
9.6
Sally
Exceptional
mature couple
06-26-2016
Pros: I thought the room was great. It didn't have a water view but it was quiet and looked out at the trees. Tons of light. Big windows.
Cons: 1) the breakfast menu was limited and the egg white frittata tasted like rubber.
2) I paid more than I would have paid by booking directly with the hotel.
10.0
Simone
Exceptional
mature couple
06-25-2016
Pros: Beautiful hotel! Everything about it! Great staff, great room, great food and the best view!
Cons:
10.0
Gayle
Exceptional
young couple
06-25-2016
Pros: The view the service and omg the bed!!
Cons: It was all amazing the only thing I can even think to mention is the breakfast (room service) was cold but that happens sometimes with room service
7.5
Donald
Good
solo traveller
06-21-2016
Pros:
Cons: I stayed there on a weekend, and two weddings had been booked then causing much noise on the Sat. night. Your bar at one end of the hotel was very noisy also.
9.2
Alison
Wonderful
solo traveller
06-19-2016
Pros: Great balconies and views of the lake
Cons:
10.0
Spirit
Exceptional
mature couple
06-19-2016
Pros: Top location on the lake . Very good restaurant with an incredible view. impeccable service
Cons:
6.7
Alex
Pleasant
mature couple
06-17-2016
Pros: Bartender was friendly
Location was really good
Cons: Most of the staff were rude
The manager of hotel has no idea how to run a hotel
10.0
Peter
Exceptional
family with older children
06-10-2016
Pros: Fantastic location and good food
Cons: Nothing
10.0
Stacey
Exceptional
solo traveller
06-09-2016
Pros: I stayed in a heritage room, and I loved that the decor has been kept true to its history. I loved my balcony overlooking the restaurant patio; it was amazing to sit out there and relax. The views are gorgeous, either looking down from my room, or looking up at it from the patio; it's such a beautiful hotel in a lovely setting. The pool and hot tub felt wonderful. The updates to the lounge are stunning, and my meal was delicious. I truly enjoyed my stay.
Cons: I was going to work out on the treadmill, but it was absolutely freezing in that room, so I decided not to work out at all during my stay.
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