On the edge of downtown, this restored historic building offers a good starting point for a walking tour. Rooms have an appealing and modern décor with a cozy bedding package.
Smoke free premises. 70 units. 4 stories, interior corridors. Accessibility (Call).
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 232 guests
Showing reviews 1 - 5 of 50
9.0
Anonymous
Wonderful
07-21-2017
Pros: Pet friendly hotel in excellent location downtown for access to many restaurants and boutiques. Also hotel restaurant adjoining if required.
Cons: grab bars in the shower/bath would be helpful.
7.0
Anonymous
Good
07-21-2017
Pros: Room was very clean and nicely decorated, polite and helpful staff, good location.
Cons: No breakfast included (others best western plus locations do), window in room didn't open, view was a brick wall.
9.0
Anonymous
Wonderful
07-21-2017
Pros: The staff are what makes this hotel a winner. They are so friendly and helpful in every way. The rooms are very comfortable and beautifully renovated. The beds are very comfortable and we had a great sleep.
Cons: The view from our room could have been better. It was the mural on the wall in the courtyard, but we got past that in no time.
9.6
Anonymous
Exceptional
10-03-2016
A great central place
Pros: Extremely helpful and friendly staff.
Great central location
Cons:
7.1
Anonymous
Good
09-03-2016
Decent choice for overnight stay...
Pros: Bed comfortable and room decent size. Staff friendly, free parking over the road from the hotel.
Cons: View of a wall (albeit with a mural). Breakfast not included.
5.8
Anonymous
Okay
09-01-2016
Not such a good value
Pros: Recent furniture. Coffee machine.
Cons: Small room. No view. Wished upper floor at booking, got ground floor.
5.4
Anonymous
Fair
08-15-2016
Not worth it
Pros:
Cons: Price was outrageous for a view of a concrete wall and venting ducts, would not stay here again. Room was dark and gloomy with noisy air con that could not be tirned off.
10.0
Anonymous
Exceptional
08-10-2016
Super comfortable accommodations all the...
Pros: The room, and hotel in general, were well decorated, the pillows were synthetic not feather (I'm allergic to feather), the bed was super comfortable, the soap was heavenly, the shower head was robust, everything was clean and well maintained, apples were available at reception. It was a very comfortable and pleasant visit.
Cons: Breakfast discount. :)
7.5
Anonymous
Good
08-05-2016
Good
Pros:
Cons: Booked a king bed...got 2 queens ☹️ Not happy about that!
9.6
Anonymous
Exceptional
08-05-2016
nelson is awesome. had a...
Pros: Location was great. Staff were very friendly and helpful
Cons: More vegetarian options for breakfast
4.2
Anonymous
Disappointing
08-02-2016
Never again!
Pros:
Cons: Food was not good, staff was very rude!
7.5
Anonymous
Good
06-26-2016
Nice
Pros: Staff was more then willing to help when needed
Cons: Looked after us that are staying there and would like to use thevacilities... Grad was cancelled and we just wanted to sit and relax inthe hot tub...but it was filled with more then 15 big biker gang theredrinking and leaving cans/bottles of beer everywhere they took upthe whole hot tub so no one else could even use it!!! Not happy that thestaff didn't take care of that...!!!
9.6
Anonymous
Exceptional
05-22-2016
Exceptional
Pros: Clean and quiet, comfortable bed, the hotel staff were very friendly and polite, it has a nice central location that makes it easy to walk around downtown Nelson.
Cons: The attached restaurant was rather empty when we went in for supper, nonetheless we waited to be greeted, seated, for our order to be taken, for our food... And the food was unspectular, only average at best. I won't be eating there next time we stay at the hotel.
9.6
Anonymous
Exceptional
04-05-2016
Nice place to stay!
Pros: Comfy Bed, nice shower, walking distance to everything
Cons:
10.0
Anonymous
Exceptional
01-02-2016
Exceptional
Pros: The warm & friendly staff; & the comfort & convenience of this hotel! We visit Nelson often; we feel like VIP's during our stay!
Cons:
8.8
Anonymous
Excellent
11-17-2015
Great location!
Pros: Location was great!
Cons:
7.9
Anonymous
Good
10-12-2015
Nice clean rooms but the...
Pros: Clean, nice room. Great downtown location.
Cons: Even after being assured that they dont charge the hold card unlessnecessary, we were double charged upon checkout. My friend used her cardto pay but they also charged my card that was on file. Now I have towork with my bank to get the room charge reversed, as well as theInternational transaction and overdraft fees it caused. Also we wereaccidentally locked out of our room by our friend and the front deskagent refused to call the room to try and wake our friend up to open thedoor for us. She said we were being too loud and waking up the rest ofthe hotel. The reason we were being loud is because we were banging onthe door to try and get back into our room. If she would've helpedus by calling the room, we wouldn't have had to be loud.
10.0
Anonymous
Exceptional
09-07-2015
Exceptional
Pros: Great location, really friendly staff.
Cons: The service in the restaurant was very slow. The food was good.
10.0
Anonymous
Exceptional
08-09-2015
Exceptional
Pros: The receptionist was very kind and helpful. The entire facility was top notch!
Cons:
9.6
Anonymous
Exceptional
08-09-2015
Exceptional
Pros: Tre wifi connection was the best ever.
Cons: The restaurant food wait time was very slow.
7.9
Anonymous
Good
04-12-2017
Good
Pros:
Cons:
7.1
Anonymous
Good
04-05-2017
Good
Pros:
Cons:
7.1
Anonymous
Good
03-25-2017
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
02-13-2017
Superb
Pros:
Cons:
7.5
Anonymous
Good
12-21-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
09-29-2016
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
08-28-2016
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
07-11-2016
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
06-07-2016
Quite and comfortable.
Pros:
Cons:
6.3
Anonymous
Pleasant
05-28-2016
Pleasant
Pros:
Cons:
7.5
Anonymous
Good
05-24-2016
Good
Pros:
Cons:
8.3
Anonymous
Very Good
02-09-2016
Very good
Pros:
Cons:
9.6
Anonymous
Exceptional
11-30-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
08-04-2015
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
10-06-2015
Good
Pros: Building has been remodeled extensively and is very clean. On-site restaurant serves a great breakfast and Baker Street location was easy walking to restaurants and shops.
Cons: Weekend rate was high versus most properties in the area.
10.0
Anonymous
Exceptional
09-23-2015
Exceptional
Pros: bed and pillows were the best
Cons:
10.0
Anonymous
Exceptional
09-21-2015
Funky Nelson
Pros: Excellent location
Cons:
9.2
Anonymous
Wonderful
09-18-2015
Superb
Pros: Hotel was clean and beautiful. Staff were very friendly and helpful. The location was close to everything .
Cons: Restaurant connected to hotel was terrible. Would not go back or recommend .
7.5
Anonymous
Good
09-17-2015
Good
Pros: Excellent location at end of main street. Convenient parking just across the road.
Cons:
7.5
Anonymous
Good
09-08-2015
Great staff and comfortable
Pros: Location, comfort and staff
Cons: Didn't have any complaints to mention
10.0
Anonymous
Exceptional
09-08-2015
Awesome place to relax
Pros: Very clean hotel and rooms. Comfortable bed and quiet. Nice staff.
Cons:
5.8
Anonymous
Okay
08-28-2015
Okay
Pros: Downtown location, clean and nice hotel.
Cons: Our room had one tiny tiny window that you had to go around a corner to find. Very claustraphobic, nice but dark and not much light even from the lamps.
Too expensive for the room we ended up with. Booked 2 months in advance so it wasn't like we just showed up.Too expensive for the room we ended up with. Booked 2 months in advance so it wasn't like we just showed up.
10.0
Anonymous
Exceptional
08-21-2015
An excellent hotel
Pros: We loved everything about this hotel -- the friendly, helpful staff; the well appointed room; the central location; etc.
Cons:
7.5
Anonymous
Good
08-09-2015
Good
Pros: convenient location, friendly staff, like the meal vouchers
Cons:
9.6
Anonymous
Exceptional
08-08-2015
Great hotel, awesome location. Must...
Pros: Lovely, clean hotel with large rooms so travel cot easily fits. Microwave and fridge a great addition. Location to town is fabulous and the restaurant on the side was great. Free parking too awesome.
Cons: Shame no cooking facilities and breakfast not included as this quickly bumps the price of everything up.
9.6
Anonymous
Exceptional
08-04-2015
Would definitely stay here again
Pros: Clean, great location
Cons: Bed to hard for me
8.8
Anonymous
Excellent
08-02-2015
Fabulous
Pros:
Cons: Did not come with a complimentary breakfast or a voucher for the hotel restaurant
10.0
Anonymous
Exceptional
07-28-2015
Great
Pros: Clean easy walking to food and shopping.
Cons: Have stayed here many times. Has always been good.
10.0
Anonymous
Exceptional
07-27-2015
Exceptional
Pros: Great location.
Cons:
7.5
Anonymous
Good
07-21-2015
It was fine.
Pros: The location was great. It was overall, good. I would likely aim to find less expensive accommodation next time.
Cons: When we arrived the staff was taking calls, answering questions about the facility. those waiting were paying customers, weary travellers and possible repeat customers. We should not have been kept waiting while observing phone calls being taken from people just inquiring. The room was much smaller then I expected but otherwise - it had what was expected.
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