Appealing and spacious, rooms have comfortable, soft seating and also wine glasses to enjoy some of the local Okanagan wine; many units feature a balcony. You're just a short walk from the beach.
Smoke free premises. 66 units, some efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).
Pros: The king suite with jet tub was awesome. Roomy and comfortable.
Cons: The breakfast was not as good as BW in Kelowna. No oatmeal, paper cups and plates and plastic cutlery
10.0
Robert
Exceptional
solo traveller
09-20-2016
Pros: The room I had was huge. The location was at the entrane to the city. I was on the 2nd floor and it was just off the elevator. The staff was super friendly. Had a wonderful meal in the restaurant.The best night of my trip. Thanks
Cons: I liked everything about my stay, The continental brkfast was excellent. Very relaxing.
9.2
Peter
Wonderful
family with young children
09-18-2016
Pros: Being upgraded to suite with kitchen at no cost
Spotless suite and pool area
Convenient Laundry on site
Varied breakfast
Staff that were super friendly all the time.
Quality shampoo
Lots of parking
Roses in garden
Windows that opened
Cons: Lack of cooking equipment in kitchen and inconsistency of provisions such as shampoo. Three adults and one babe received one container of shampoo almost daily. We needed more so had to help ourselves from carts in hallway.
6.3
Judy
Pleasant
mature couple
09-15-2016
Pros: Beds and pillows were very comfortable.
Cons: Toiletries could have better packaging, shampoo was in a plastic pouch that you had to rip open with your teeth
7.1
Erin
Good
young couple
09-15-2016
Pros: Breakfast was fantastic, room was clean and comfortable.
Cons: No view or deck, facing another building. Hot tub was green.
7.1
Richard
Good
young couple
09-12-2016
Pros: The breakfast was good.
Quiet with easy access.
Friendly service.
Cons: Hot tub was not working.
8.3
Elaine
Very Good
family with young children
09-07-2016
Pros: Nice selection at breakfast
Cons:
9.6
Md
Exceptional
family with young children
09-06-2016
Pros: Breakfast at lobby
Cons:
7.9
Romoke
Good
family with young children
09-05-2016
Pros: The bed was comfy and the location was good.
Cons: Nothing
10.0
Donald
Exceptional
mature couple
09-05-2016
Pros: Breakfast was good. Not up to Holiday Inn Express good, but good. Room was clean and comfortable, staff were all very friendly and helpful.
Cons: Nothing. We were very pleased with our stay
9.6
Tammy
Exceptional
family with young children
09-04-2016
Pros: The bed was extremly comfy for a hotel..
Cons:
8.8
Stephanie
Excellent
young couple
09-02-2016
Pros: The room was very clean and the breakfast was very nice.
Cons: None
7.5
Cindy
Good
family with young children
09-01-2016
Pros:
Cons: Wish had beach access.
7.1
Akashine
Good
family with young children
09-01-2016
Pros:
Cons: They did not have rice cooker and we also requested for some other stuffs they said they don't have
8.3
Fun
Very Good
family with older children
08-31-2016
Pros: friendly staff, very helpful
Cons: sofa bed very uncomfortable
8.8
Sio
Excellent
family with young children
08-29-2016
Pros: The jacuzzi tub in the room was a treat for everyone
Cons:
9.2
Corinne
Wonderful
mature couple
08-28-2016
Pros: The location is perfect and the rooms were very nice.
Cons: The bed was much too soft and the breakfast was terrible.
8.8
Andrew
Excellent
family with young children
08-28-2016
Pros: Free breakfast was great! Location was good, swimming pool was even better!
Cons: Not much.
10.0
Mike
Exceptional
mature couple
08-28-2016
Pros: Staff really helpful and room amenities great.
Particularly liked the complementary laundry facilities.
Cons: Nothing
6.7
John
Pleasant
family with older children
08-24-2016
Pros:
Cons: We booked a room with a balcony and when we got to the hotel they said we didn't have one and couldn't give us one because we booked online and not direct with them. This was important as I have breathing problems so I was not very happy. I looked forward to using the pool in such warm weather,but found the chemicals were very strong and not good to swim in I noticed that the hot tub water looked green.green . our washroom was not very clean with very few towels.Breakfast was not very good one day of it was enough
7.1
Miranda
Good
mature couple
08-23-2016
Pros: Older hotel but clean and comfortable and a good location if you aren't a beach person and just want a clean, decently priced place to crash while passing through, on wine tours or visiting family/friends. Rattlesnake Canyon is right next door for family fun.
Cons: There is no view, outside space (for lawn chairs etc) or beach access. It's also a long walk into town in the intense heat, so those are considerations depending on the reason for your trip.
9.2
Helen
Wonderful
review category group of friends
08-23-2016
Pros: Breakfast is great and the eating area is clean! :)
Cons:
7.5
Brandie
Good
family with young children
08-19-2016
Pros: The breakfast in the am was good, great variety. My kids enjoyed the pool and the beds were very comfortable.
Cons: A little to expensive
7.9
Sherri
Good
solo traveller
08-18-2016
Pros: Friendly staff.
Clean comfortable room.
Overall had a great stay.
Cons:
7.1
Kelly
Good
mature couple
08-17-2016
Pros: We really appreciated being able to bring our dog with us.
The breakfast was great, too.
Cons: The window in the patio door was grossly dirty. I actually cleaned part of it myself.
However, the front desk handled my feedback very professionally, giving us a bit of a discount for the problem and notifying management immediately.
7.5
Marilyn
Good
family with older children
08-16-2016
Pros: Location, comfort of beds
Cons: Our toilet was very slow to flush in fact plugged at one point
7.1
Terry
Good
family with older children
08-16-2016
Pros: The breakfast that was included was nice. The staff were very friendly. Good location.
Cons: The hotel is refurbished, so you get what you get. I would continue to modernize to stay on the right side of the curve. We did not get patio, which are quite small.
Not a fan of indoor pools when it's super hot outside.
9.6
Ma
Exceptional
review category group of friends
08-09-2016
Pros: I like the set up of the living and bed room where there are 2 tv's. Food is well served and plenty to choose. Beddings seemed clean and smells good too which i like.
Cons: The pancake pan sticky maybe need to have oil spray on the side. Need more shampoo supply since we're 5 in the room per day. But over all it is excellent.
7.9
Ray
Good
mature couple
08-08-2016
Pros: friendly staff
Cons:
4.6
Michael
Disappointing
mature couple
08-07-2016
Pros:
Cons: Over priced
8.3
Mk
Very Good
family with young children
08-06-2016
Pros: Room was clean. Hotel is close to a small amusement park. Many restaurants are nearby.
Cons: A bit far than the closest beach. The intersection to get in and out of the hotel is very busy, there should be a traffic light or a four way stop. Most staff we found to be cheerful but a few of them need to work on not to frown at the guests.
7.9
Mario
Good
family with young children
08-03-2016
Pros: Very clean rooms.
Cons: pool.
10.0
Karen
Exceptional
mature couple
08-03-2016
Pros: The woman at the desk ?Lena who greeted us on arrival in the evening was so friendly , informative and professional. Pet friendly. Rooms were clean and comfy. Enjoyed making some of our own meals in the suite kitchen. We liked having a second floor, back of the building room as the balcony looks up ,over the small parking lot to an interesting mountain view. Great location for walks along the lake and through the town. We would recommend it to others.
Cons: The TV volume in the breakfast area was normally kept low so those who wanted to listen could sit close but others could still converse together. The last morning a single patron asked for the volume of the TV in the dining room be turned up loud for his sole benefit which the day manager did without considering the effect on the other 20 people in the room. Thankfully he turned it down after someone objected . It was unneccessary as there is a TV in the lobby next door and in every room. Please keep the volume low . Thank you.
9.2
Sherrie
Wonderful
family with young children
08-03-2016
Pros: The queen suite is very spacious. Kids loves our stay. Breakfast is fantastic. Definitely go back.
Cons:
7.9
Vladislava
Good
young couple
08-01-2016
Pros: A family oriented/friendly hotel with nice breakfasts and clean rooms. Has a good pool. The personnel is friendly. The breakfast was nice and fresh every morning.
Cons: A bit pricy during the season although located off the town center. More suited for families with kids than for younger couples or groups of friends.
8.8
Nicola
Excellent
family with older children
07-30-2016
Pros: Great breakfast! Good size room. we had a queen suite.
Cons: No court yard or outdoor sitting area.
7.9
Xincheng
Good
family with older children
07-29-2016
Pros: There Breakfast is Ok ,We can cooking
Cons:
9.6
Suzanne
Exceptional
mature couple
07-26-2016
Pros: The eggs were dry, but edible. Apricots were great.The pool was super clean,warm and large enough to do short laps. Bed very comfortable,full kitchen well equipped for making meals. Staff very friendly, helpful .
Cons: Dry scrambled eggs.
7.1
Darlene
Good
young couple
07-26-2016
Pros: The waffle irons at the breakfast buffet saved the day. The location next to Rattlesnake Canyon is awesome, and our room was very quiet. Comfortable king size bed.
Cons: More effort required on cleaning. I found a dead moth and a large hair elastic on the ground. The kitchenette is nice to have, but the cutlery and dishes were not in great shape.
9.6
Marjean
Exceptional
review category group of friends
07-23-2016
Pros: Loved that breakfast is included! Request for extra towels were promptly delivered to the room.
Cons: The coffee in the rooms do not taste like anything. Maybe you need another coffee maker. The water doesn't taste very good either.
8.3
Byron
Very Good
mature couple
07-23-2016
Pros: We had 2 queen size beds that were quite comfortable. The room was clean. The staff were very friendly and accomodating.
Cons: The room air conditioner could not be adjusted to route the air upwards or downwards so we had to use a chair and pillows to redirect the air. We are tall so the low, short bowl toilet was an issue, a modern version would be a big benefit.
8.8
Peter
Excellent
review category group of friends
07-22-2016
Pros: Good size room for four people, Quite and the food in the attched restaurant was very good too.
Osoyoos itself was one of our favourite places we visited on our trip. Check out the hardware store, an Aladdins cave of stuff.
Cons:
7.1
Tracy
Good
mature couple
07-20-2016
Pros: Bed comfy, large room, shower great (no tub), hot breakfast
Cons: thought it was on the beach
7.1
Perry
Good
mature couple
07-19-2016
Pros:
Cons: The spa room tub jets didn't wirk
8.3
Lynda
Very Good
family with young children
07-18-2016
Pros: Great breakfast offering...kitchen staff very friendly.... Beds are comfy
Cons: Check-in time took awhile as there was only one person at the desk and she was on a call from someone prebooking a room.....
7.5
Miranda
Good
mature couple
07-15-2016
Pros: Older hotel, but our room was clean, comfortable and spacious. separate bedroom/living space plus kitchen with a full size fridge, sink, dishes etc.
Fine location for most things, wine touring etc and good value for money compared to others in town
Breakfast was average but nice to be able to have a quick bite before heading out for the day.
Cons: No private beach, or beach access and a bit of a walk for the family with were with who had young kids.
7.5
Peter
Good
solo traveller
07-14-2016
Pros: Breakfasts were goods
Cons: Not overly impressed with restaurant attached to the hotel.
7.9
Kenn
Good
review category group of friends
07-14-2016
Pros: Parking lots of space
Cons: Pool
8.8
Ken
Excellent
mature couple
07-13-2016
Pros:
Cons: Price was high for this hotel
9.6
Jennifer
Exceptional
family with young children
07-11-2016
Pros: Breakfast was awesome. Good for pets, lots of grass & close dog park. Right beside Rattlesnake Cannon which had mini golf, rides & ice cream. Staff were very friendly and helpful.
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