Appealing and spacious rooms have comfortable, soft seating and wine glasses to enjoy some of the local Okanagan wine; many units feature a balcony. You're just a short walk from the beach.
Smoke free premises. 66 units, some efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 429 guests
Showing reviews 1 - 5 of 50
10.0
Michael
Exceptional
review category group of friends
04-21-2018
Exceptional
Pros: Probably one of the nicest places I've stayed at recently. Good deal for the $$$
Cons:
7.9
Donna
Good
young couple
04-19-2018
Good
Pros:
Cons:
8.3
Sandra
Very Good
young couple
04-17-2018
We had a good stay
Pros: Comfortable room. Nice restaurant. Great breakfast.
Cons: Need more accessible electric plugs
6.3
Randy
Pleasant
family with young children
04-16-2018
Ok value
Pros: Good breakfast
Cons: Hot tub was cold and not clean
7.5
Bruce
Good
young couple
04-10-2018
Nice hotel
Pros: This is a nice facility in a good location. Our room was clean, comfortable and well-equipped.
Cons: We didn't find the staff, apart from one young woman from the housekeeping staff, very friendly at all. We were back and forth through the lobby several times and there was never a 'hello' or even a smile.
10.0
Terry
Exceptional
review category group of friends
04-09-2018
Exceptional
Pros: comfy bed, clean room, friendly front desk & breakfast room staff.
Cons: All good
10.0
Kenneth
Exceptional
solo traveller
04-09-2018
Exceptional
Pros:
Cons:
8.3
Jean
Very Good
young couple
04-04-2018
All the amenities and space...
Pros: Very comfortable suite with full kitchen. Larger than most city apartments! It was pleasant to spend an evening "at home."
Cons: Oh dear...breakfast eggs were the same two days in a row; we were used to variety after spending 5 days at the Penticton BW. We had to wait an hour to check in, however the lady behind the desk gave us a complimentary bottle of wine!
9.2
Roxy
Wonderful
solo traveller
04-04-2018
Superb
Pros:
Cons:
7.9
Findlay
Good
solo traveller
04-02-2018
Worth every penny - will...
Pros: Location
Cons: Nothing
8.8
Vanderhoek
Excellent
young couple
03-29-2018
Fabulous
Pros:
Cons:
10.0
Shawna
Exceptional
review category group of friends
03-28-2018
Glad we stayed here
Pros: Great stay!!! Friendly staff, excellent breakfast :)
Cons:
9.2
Terrie
Wonderful
young couple
03-16-2018
Comfortable.
Pros: Very comfortable and clean. Great location and our room was quiet.
Cons:
7.5
Amy
Good
family with young children
03-14-2018
I like this hotel. I...
Pros: I liked the breakfast and very comfortable bed
Cons: the fridge was very noisy! it was annoying at night
10.0
Kayla
Exceptional
family with young children
03-03-2018
Stayed for a hockey tournament....
Pros: Staff is amazing and accommodating.
Cons:
7.5
Kenneth
Good
family with young children
01-24-2018
Good
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
01-15-2018
Passable
Pros:
Cons:
9.2
J
Wonderful
young couple
01-06-2018
Best Western is a chain...
Pros: Big room. Comfy beds. Heating easily adjustable. Quiet room. Free Wi-fi. It has a swimming pool but we did not use it. Breakfast is included in the price
Cons:
7.5
Arlene
Good
young couple
12-28-2017
Great sleep.....will return again.
Pros: Nice king size bed, good breakfast, nice shower and we liked the restaurant that is attached to the hotel
Cons: Pillows were a little lumpy, we were on the second floor and the people above us had children running around....a little noisy
7.5
Arlene
Good
young couple
12-28-2017
Great service, great breakfast and...
Pros: Comfortable, no strange smells,, good television selection, bottled water a plus and the heating/cooling was easy to control.
Cons: Pillows were a little lumpy and there are no extra blankets in the room. Extra outlets would also have been nice to have.
10.0
Anonymous
Exceptional
mature couple
12-28-2017
Exceptional
Pros:
Cons:
10.0
Steve
Exceptional
solo traveller
11-24-2017
Exceptional
Pros:
Cons:
10.0
Alayna
Exceptional
review category group of friends
11-21-2017
Exceptional
Pros:
Cons:
7.1
Robbie
Good
young couple
11-15-2017
It was okay.
Pros: It was an okay stay.
Cons: Again, an okay stay.
10.0
Tim
Exceptional
young couple
11-06-2017
Exceptional
Pros:
Cons:
9.2
Audrey
Wonderful
young couple
10-31-2017
Superb
Pros: Good kitchenette. Very helpful staff.
Cons: Nothing
8.8
Sandra
Excellent
young couple
10-23-2017
Very decent and good value.
Pros: Breakfast was excellent.
Cons: No view so “balcony room” was meaningless.
6.3
Anonymous
Pleasant
family with young children
10-22-2017
It wasnt what I expected....
Pros: The breakfast
Cons: The noise and the fact that my tv didnt work properly.
9.2
Leonard
Wonderful
young couple
10-21-2017
very good
Pros: Bed okay. Firm mattresses on request would add to the experience.
Cons: see above
4.6
Karin
Disappointing
review category group of friends
10-19-2017
ok for the money
Pros: not much to be honest
Cons: the bathroom was not maintained as expected, some silicone line showed mold etc.
Also the eggs at the breakfast were not tasting good. Overall it was disappointed about the plastic cutlery and the breakfast in general :(
The mattresses were very soft and if one person moves the other person feels it for sure
8.8
Anonymous
Excellent
young couple
10-15-2017
Fabulous
Pros:
Cons:
7.5
Christine
Good
young couple
10-12-2017
Comfortable.
Pros: Clean and bright room, friendly staff and the room had a nice balcony.
Cons: Only the upper plugs worked on each outlet which meant we had to unplug two lamps to charge our phones. Inconvenient.
10.0
Anonymous
Exceptional
mature couple
10-12-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
10-11-2017
Everything was perfect.
Pros: We only needed 2 queen beds, the suite was the only room available when I booked on-line thru booking.com. Unfortunately, I had to pay more $$$ than what I needed. Aside from that, everything was lovely and having the extra space for our small family was a luxury.
Cons:
8.3
Lai
Very Good
review category group of friends
10-10-2017
Very good
Pros:
Cons:
4.6
Anonymous
Disappointing
family with young children
10-10-2017
Disappointing
Pros: I liked that there was a terrific fenced park close by for the dog to run around in.
Cons: There was a very loud humming noise coming in through the ceiling/wall all evening. It finally stopped at around 10 p.m.but was very annoying while trying to relax and watch t.v.
7.5
Michael
Good
young couple
10-09-2017
Good value for the money,...
Pros:
Cons: Very busy breakfast room, not enough seating at times
5.0
Anonymous
Fair
mature couple
10-06-2017
Passable
Pros:
Cons:
6.7
Anonymous
Pleasant
young couple
10-05-2017
Okay experience marred by less...
Pros:
Cons: Staff gave wrong instructions about using gym.
Staff wanted to charge for complementary floss.
10.0
Anonymous
Exceptional
solo traveller
10-03-2017
Exceptional
Pros:
Cons:
9.2
Frances
Wonderful
solo traveller
10-02-2017
Clean and comfy for both...
Pros: clean and comfortable. fenced in dog park around the corner
Cons: Could use a little updating and repairs. The washroom door handle kept falling off
10.0
Brian
Exceptional
young couple
09-29-2017
Very comfortable stay at a...
Pros: Very spacious room with lush beds. Quiet and we'll resourced. Shower facilities very good. Immaculate throughout
Cons: Switched the fridge off as it was a little noisy
8.8
Isabel
Excellent
family with young children
09-29-2017
Fabulous
Pros: close to entertainment
Cons: far from downtown
9.2
Mairead
Wonderful
review category group of friends
09-28-2017
We enjoyed our stay and...
Pros: For an all inclusive price, the breakfast provided a good number of choices.
The beds were very comfortable.
The room was spotlessly clean which is important to me and my friend.
Staff was very facilitating in providing extra coffee.
Cons: We were dismayed to find disposable plates and very weak and tacky plastic cutlery in the dining room. My European friend was was aghast because she had never encountered that before in a fine hotel. It took away from a good dining experience and we would recommend that you change to metal cutlery and regular crockery. Even IKEA would suffice!
8.8
Wyoung
Excellent
young couple
09-27-2017
Would definitely stay at the...
Pros: Loved the size of our kitchen suite and being at the corner unit of third floor. Full fridge, living room and separate bedroom. Loved the second vanity outside of full bathroom too. Quiet.
Cons: The wifi was not working for me throughout five day stay. However, the front desk apologized for inconvenience and reassured me that the tech staff was trying to remedy the problem. They gave me a complimentary gift for the problem. This was a complete surprise to me and unexpected. Otherwise, we really loved our room and our stay at the Best Western.
9.6
Dianne
Exceptional
young couple
09-27-2017
Restful and enjoyable.......we will be...
Pros: We have not had the opportunity to use the restaurant yet but we intend to on our next stay.
We had friends stop in so we sat outside in the gazebo with them and had a visit and a glass of wine.............a lovely evening!
Cons: Our stay was great, we have no complaints!
10.0
Judith
Exceptional
solo traveller
09-25-2017
Great place to stay
Pros: Eveerything was great
Cons: Everything
5.8
Larissa
Okay
family with young children
09-24-2017
We were disappointed this year.
Pros: I love the location and I love having a suite with a kitchenette
Cons: For the last three year's we've stayed at the Best Western and had great stays in the past. Unfortunately this year, the drain in the bathtub didnt work well - it drained so slowly that water was filling the tub while showering. But more frustrating was that the AC didn't work in the bedroom. We called down right away and let the front desk know but the hotel couldn't do anything for us that night. There was no where to move to and nobody was available to fix it. It was very hot and uncomfortable to sleep that night. We moved the 2nd night but it was frustrating having to move because we had to unpack and pack everything twice having had to stay in that room the first night. We had 4 people staying and had a lot of belongings. The only compensation given for the trouble was a bottle of wine. That was a little disappointing since you pay premium pricing for the peak of summertime in Osoyoos. Next year we will go to Osoyoos again but we are looking into other places to stay.
4.6
James
Disappointing
solo traveller
09-17-2017
Disappointing
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
09-16-2017
Clean, comfortable, conveniently located. Well...
Pros: Property beautifully maintained. Clean and comfortable.
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