Appealing and spacious rooms have comfortable, soft seating and wine glasses to enjoy some of the local Okanagan wine; many units feature a balcony. You're just a short walk from the beach.
Smoke free premises. 66 units, some efficiencies and kitchens. 3 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 2 night minimum stay - seasonal, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 444 guests
Showing reviews 1 - 5 of 50
9.2
Leonard
Wonderful
young couple
10-21-2017
very good
Pros: Bed okay. Firm mattresses on request would add to the experience.
Cons: see above
7.0
Patricia
Good
Traveling as Couple
10-20-2017
Pros: You know what you are going to get. Comfortable room,boring dull breakfast
Cons: Staff were not the friendliest
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
10-20-2017
Pros: The rooms were clean and the breakfast was decent.
Cons: The location is just a little distance from the lake compared to the other hotels
7.0
Verified Hotel Guest
Good
Traveling as Couple
10-20-2017
Pros: Cleanliness, good continental breakfast, it's newer and in better shape than its competitors.
Cons: Narrow parking spots, my car got covered in hard to remove waterspots from--likely--underground sprinklers. A bit far from the beach.
5.0
Anonymous
Fair
mature couple
10-19-2017
Passable
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
10-15-2017
Fabulous
Pros:
Cons:
7.5
Christine
Good
young couple
10-12-2017
Comfortable.
Pros: Clean and bright room, friendly staff and the room had a nice balcony.
Cons: Only the upper plugs worked on each outlet which meant we had to unplug two lamps to charge our phones. Inconvenient.
10.0
Anonymous
Exceptional
mature couple
10-12-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
10-11-2017
Everything was perfect.
Pros: We only needed 2 queen beds, the suite was the only room available when I booked on-line thru booking.com. Unfortunately, I had to pay more $$$ than what I needed. Aside from that, everything was lovely and having the extra space for our small family was a luxury.
Cons:
8.3
Lai
Very Good
review category group of friends
10-10-2017
Very good
Pros:
Cons:
4.6
Anonymous
Disappointing
family with young children
10-10-2017
Disappointing
Pros: I liked that there was a terrific fenced park close by for the dog to run around in.
Cons: There was a very loud humming noise coming in through the ceiling/wall all evening. It finally stopped at around 10 p.m.but was very annoying while trying to relax and watch t.v.
7.5
Michael
Good
young couple
10-09-2017
Good value for the money,...
Pros:
Cons: Very busy breakfast room, not enough seating at times
5.0
Anonymous
Fair
mature couple
10-06-2017
Passable
Pros:
Cons:
6.7
Anonymous
Pleasant
young couple
10-05-2017
Okay experience marred by less...
Pros:
Cons: Staff gave wrong instructions about using gym.
Staff wanted to charge for complementary floss.
10.0
Anonymous
Exceptional
solo traveller
10-03-2017
Exceptional
Pros:
Cons:
9.2
Frances
Wonderful
solo traveller
10-02-2017
Clean and comfy for both...
Pros: clean and comfortable. fenced in dog park around the corner
Cons: Could use a little updating and repairs. The washroom door handle kept falling off
10.0
Brian
Exceptional
young couple
09-29-2017
Very comfortable stay at a...
Pros: Very spacious room with lush beds. Quiet and we'll resourced. Shower facilities very good. Immaculate throughout
Cons: Switched the fridge off as it was a little noisy
8.8
Isabel
Excellent
family with young children
09-29-2017
Fabulous
Pros: close to entertainment
Cons: far from downtown
9.2
Mairead
Wonderful
review category group of friends
09-28-2017
We enjoyed our stay and...
Pros: For an all inclusive price, the breakfast provided a good number of choices.
The beds were very comfortable.
The room was spotlessly clean which is important to me and my friend.
Staff was very facilitating in providing extra coffee.
Cons: We were dismayed to find disposable plates and very weak and tacky plastic cutlery in the dining room. My European friend was was aghast because she had never encountered that before in a fine hotel. It took away from a good dining experience and we would recommend that you change to metal cutlery and regular crockery. Even IKEA would suffice!
8.8
Wyoung
Excellent
young couple
09-27-2017
Would definitely stay at the...
Pros: Loved the size of our kitchen suite and being at the corner unit of third floor. Full fridge, living room and separate bedroom. Loved the second vanity outside of full bathroom too. Quiet.
Cons: The wifi was not working for me throughout five day stay. However, the front desk apologized for inconvenience and reassured me that the tech staff was trying to remedy the problem. They gave me a complimentary gift for the problem. This was a complete surprise to me and unexpected. Otherwise, we really loved our room and our stay at the Best Western.
9.6
Dianne
Exceptional
young couple
09-27-2017
Restful and enjoyable.......we will be...
Pros: We have not had the opportunity to use the restaurant yet but we intend to on our next stay.
We had friends stop in so we sat outside in the gazebo with them and had a visit and a glass of wine.............a lovely evening!
Cons: Our stay was great, we have no complaints!
10.0
Judith
Exceptional
solo traveller
09-25-2017
Great place to stay
Pros: Eveerything was great
Cons: Everything
5.8
Larissa
Okay
family with young children
09-24-2017
We were disappointed this year.
Pros: I love the location and I love having a suite with a kitchenette
Cons: For the last three year's we've stayed at the Best Western and had great stays in the past. Unfortunately this year, the drain in the bathtub didnt work well - it drained so slowly that water was filling the tub while showering. But more frustrating was that the AC didn't work in the bedroom. We called down right away and let the front desk know but the hotel couldn't do anything for us that night. There was no where to move to and nobody was available to fix it. It was very hot and uncomfortable to sleep that night. We moved the 2nd night but it was frustrating having to move because we had to unpack and pack everything twice having had to stay in that room the first night. We had 4 people staying and had a lot of belongings. The only compensation given for the trouble was a bottle of wine. That was a little disappointing since you pay premium pricing for the peak of summertime in Osoyoos. Next year we will go to Osoyoos again but we are looking into other places to stay.
4.6
James
Disappointing
solo traveller
09-17-2017
Disappointing
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
09-16-2017
Clean, comfortable, conveniently located. Well...
Pros: Property beautifully maintained. Clean and comfortable.
Cons:
7.5
Monika
Good
young couple
09-13-2017
Good
Pros:
Cons:
7.5
Martyn
Good
young couple
09-13-2017
Good
Pros:
Cons:
8.8
Arlene
Excellent
young couple
09-11-2017
Very comfortable stay.
Pros: The king size bed was great, just what we asked for. We also like the on-site restaurant so we did not have to get back in the car and find one. It was a very nice stay and we hope to book there the next time we travel through.
Cons: Nothing.
10.0
Tetyana
Exceptional
young couple
09-10-2017
Exceptional
Pros: everything was great.
Cons: swimming pool was small. shallow water.
7.1
Chris
Good
young couple
09-09-2017
Good
Pros: Eggs may have been a bit hard (scrambled).
Cons:
8.8
Bev
Excellent
family with young children
09-08-2017
Fabulous
Pros:
Cons: Daughter did think the sofa bed was very comfortable at all, I would have to agree with her!!
8.3
Geoff
Very Good
family with young children
09-08-2017
Were just passing through!
Pros: My daughter and I liked the proximity to the lake and the mini-golf next door. I liked easy access to the highway as we were only spending one night on our way home. Would stay there again if in that area!
Cons: 2 beds and a fold out for 3 adult size people. (Though our booking was relatively last minute). Price, as booking.com seems to be in $US dollars not Cad. and so it was a bit of a surprise.
10.0
Finbar
Exceptional
young couple
09-08-2017
I always stay at Best...
Pros:
Cons:
9.2
Donald
Wonderful
young couple
09-07-2017
Superb
Pros:
Cons:
7.9
Anna
Good
review category group of friends
09-05-2017
To visit and experience Osoyoos...
Pros: Definitely the buffet breakfast! This hotel is good solid place and value!
Cons: The swimming pool had too much chlorine. The jacuzzi wasn't warm enough & when it did work, it soon became out of order! Our bathroom could've been cleaner!
10.0
Janet
Exceptional
young couple
09-05-2017
Exceptional
Pros:
Cons:
6.3
Laurie
Pleasant
family with young children
09-04-2017
It was okay. May stay...
Pros: It was a bonus that Rattlesnake Canyon was right next door. We weren't expecting that. There was a lot of variety at the breakfast. Bed was super comfy!
Cons: Hotel needs updating and remodeling. Didn't like being on ground level with access directly to the outdoors in an area that we weren't certain of. The water in the pool was green looking so my daughter wasn't sure that she wanted to go in. Staff at front desk assured us that the water was fine.
7.5
Chuk
Good
family with young children
09-01-2017
Good
Pros:
Cons:
10.0
Kara
Exceptional
family with young children
08-30-2017
Exceptional
Pros: This hotel is modern , clean and the price is the best we've scene on holidays for - family of 6 ! Kitchen was perfect ! Amusement Park next door ! 2/3 min drive to the beach !! I'd stay here again in a heartbeat ❤️
Cons:
9.6
Su
Exceptional
family with young children
08-29-2017
Exceptional
Pros: The front desk lady Lily is very nice.
Cons:
7.5
Jenn
Good
family with young children
08-29-2017
Good
Pros:
Cons:
9.6
Anne-marie
Exceptional
family with young children
08-24-2017
Exceptional
Pros:
Cons:
10.0
Elisa
Exceptional
young couple
08-23-2017
Exceptional
Pros: every thing
Cons:
9.6
Raymond
Exceptional
young couple
08-23-2017
Exceptional
Pros:
Cons:
7.1
Felix
Good
young couple
08-21-2017
Good
Pros: Breakfast was good
Cons:
5.8
Brendan
Okay
family with young children
08-21-2017
Good. This was our third...
Pros: Front desk are great
Cons: Our room was dirty! Candy wrappers from previous guest on floor. Dead bugs & spider web in Windows. Kitchen & tile floor was dirty & hand prints with crusty stuff on the walls in bathroom. We cleaned up ourselves to be comfortable
4.6
John
Disappointing
young couple
08-21-2017
Adequate overnighter only.
Pros: Good average place to stop for an overnighter.
Cons: You have to travel for an evening meal. Walking is not an option.
7.1
Lynette
Good
family with young children
08-18-2017
Pleasant with a nasty bump...
Pros: Spacious and clean.
Cons: I rated the staff poorly although that was because of just one very rude and aggressive man cleaning the lobby area the morning we departed. He was obnoxious about not approving of the news channel we were watching -- there were literally no other people in the lobby at that time and the manager had cheerfully changed the channel when we asked him if that were possible. In spite of a pleasant stay, his ugly manner and aggressive comments about his personal political opinions really spoiled our impression of the hotel. Rest of the staff were fine.
7.1
Jayne
Good
family with young children
08-17-2017
Great place false advertising
Pros: Beds were great
Cons: Advertised as king beds on bookings.com only queen size at property. Staff not interested in helping at all!!
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