Guest rooms are particularly spacious and feature a table and two upholstered chairs in addition to the office desk chair. Bathrooms sport huge, glossy black tile counters more than eight square feet. You also will enjoy a lovely mountain-theme mural in the pool area while you swim.
Smoke free premises. 87 units, some efficiencies and kitchens. 3 stories, interior corridors.
Pros: Staff was friendly and helpful at front desk.
Cons: On site restaurant refused to provide room service when 30i mins from closing which was also quite early. Given the small town a limited food options this was a bit of an issue.
9.2
Eugene
Wonderful
mature couple
09-18-2016
Pros: 1) beds were comfy
2) pool temperatures were great, not too cold in main pool & nice relaxing temp in hot pool.
Cons: 1) overall room was a bit dark in coloration (browns/neutrals) absorbs the natural lighting.
10.0
Jason
Exceptional
young couple
09-16-2016
Pros: Room was great, be aware the north side is along a roadway that feeds the saw mill so plan an early rising, this side also has a lot better view so we accepted the trucks, LOL pillows/bed great. Restaurant has an average style menu, nothing jumped out and grabbed us. Nice pool, but no hot tub or sauna/steam room. Awesome exercise room ! great staff! will be back. be sure to check out the Salzburg restaurant a couple doors up the street.
Cons:
7.9
Alison
Good
review category group of friends
09-15-2016
Pros: The wait staff in the restaurant and the housecleaners were very friendly.
Cons:
6.3
Daniel
Pleasant
mature couple
09-10-2016
Pros:
Cons: the first room we were given smelled like cigarette smoke. The staff were quick to find us another room.
7.1
Crista
Good
young couple
09-06-2016
Pros: Hotel was clean, staff were very friendly.
Cons: Not a lot of leisure activities in the town aside from hot springs, shops/restaurants closed early.
6.7
Siegmund
Pleasant
family with young children
09-06-2016
Pros: The room size was great and the pool. Cleaning service was very good too.
Cons: The prize? No breakfast included.
6.3
Helen
Pleasant
solo traveller
08-30-2016
Pros: Hotel staff were friendly and helpful. The adjacent restaurant was very good.
Cons: The logging trucks that went all through the night were very noisy. Sometimes the room door didn't automatically lock when we left but we didn't know that until day 3 so don't know how many time our room was left unlocked. No microwave. The bed was overly soft.
7.5
Glenn
Good
young couple
08-30-2016
Pros: Nice having a pool and hot tub. Location was great
Cons: Pillows were uncomfortable and restaurant was below average
9.6
Carolyn
Exceptional
family with older children
08-28-2016
Pros: Everything was great
Loved the restrurant attached - awesome food
I would stay there again for sure! (:
Cons: The hot tub jets were not working
7.1
Golf
Good
family with older children
08-25-2016
Pros:
Cons: A little expensive for a hotel. Room smelled like smoke.
8.3
Patricia
Very Good
mature couple
08-22-2016
Pros: Size of room
Cons: Drab colours in corridors.
6.7
Peter
Pleasant
young couple
08-22-2016
Pros: the brand
Cons: the front desk lady Annabelle.
She took my card and did not mention the final price of what i was paying for after all the hidden fees
9.2
Christa
Wonderful
mature couple
08-22-2016
Pros: Nice and clean
Cons: Expensive
9.6
Bill
Exceptional
review category group of friends
08-21-2016
Pros: Most friendly staff I've ever met.
Was a screwup on booking but staff accommodated us and made chabges.
Rooms very nice
Cons: Parking kinda sucks
8.8
Sallie
Excellent
family with young children
08-18-2016
Pros:
Cons: We were disappointed with booking.com. Did not use correct name for reservation. Also, gave us a family room with one king bed and a pull out couch even after mentioning that we have a 15 years and a 11yrs old with us. The hotel was nice in changing our room for free with 2 queen beds.
10.0
Deki
Exceptional
family with young children
08-18-2016
Pros: Everything was excellent!
Cons: Restaurant could of been open later than 9
5.8
Guy
Okay
solo traveller
08-18-2016
Pros:
Cons: Argued with manager, shower didn't work
6.7
Lijs
Pleasant
family with young children
08-17-2016
Pros: Nice location
Cons: Swimming pool was tiny and very warm
8.8
Richard
Excellent
mature couple
08-16-2016
Pros: Location is definitely good. Several restaurants in close walking distance. Hotel is located at the intersection of the highway to Lake Louise; hot springs just a few miles up this road.
Cons: They could use a few more luggage carts.
6.3
Melissia
Pleasant
solo traveller
08-16-2016
Pros: We liked the bed, it was comfy and the decor was nice and modern.
Cons: There was no coffee in the room and when we asked they gave us some that didn't fit the machine and said they ran out of the other coffee. That was frustrating. Where our room was it right by the elevator, pop machine and ice machine. It was very loud. We were woken up every morning with kids yelling and running down the hallways. This was suppose to be a weekend get away for us moms away from kids. When checking out we were not asked anything. How our stay was? A bit unprofessional.
6.3
Dennis
Pleasant
mature couple
08-15-2016
Pros: Clean and good location
Cons: Room was beside the elevator the ice machine on the main floor and was very noisey
10.0
Suzanne
Exceptional
mature couple
08-15-2016
Pros: The bed was VERY comfortable! The front desk very professional - they gave us each a free breakfast voucher because we had to wait for our room - very classy. Rooms were VERY quiet even though we were in a high traffic area hallway, we heard nothing all night.
Cons:
8.8
Jane
Excellent
mature couple
08-14-2016
Pros: Friendly staff. Nice rooms. Good restaurant on premises
Cons: A small convenience store on property instead of just a pop machine.
10.0
Tanya
Exceptional
family with young children
08-12-2016
Pros: The staff the booked my in was so accomadating. Thank you. i was feeling sick and let us check in early. Thank you for patience and kindness.
Cons: great
9.2
Brian
Wonderful
mature couple
08-08-2016
Pros: Location Location Location
Cons: The chance to select a room with Firm beds would have made the trip more enjoyable.
6.3
Tony
Pleasant
mature couple
08-07-2016
Pros: a little cramped but not to bad .
Cons: They put us right next to staff laundry and elevator ,quite noisy .
10.0
Liz
Exceptional
mature couple
08-06-2016
Pros: Very friendly staff greeting at the door, room had a wonderful view, the pool was nice and warm, it was a convenient location and the restaurant in the hotel had excellent food and service for your dollar. Lots of parking and closed too many restaurants and other amenities.
Cons:
10.0
James
Exceptional
family with young children
08-04-2016
Pros: Customer service, location and amenities were excellent.
Cons: Nothing!!
10.0
Susan
Exceptional
family with older children
08-03-2016
Pros: Clean, friendly staff and Comfortable beds.
Cons: Nothing
5.8
Kelly
Okay
mature couple
08-02-2016
Pros: Location
Cons: Kind of pricy for old facility
7.5
Beth
Good
family with older children
08-01-2016
Pros: The staff were great! The location was close to the springs. The restaurant was very good. Great breakfast.
Cons: The beds were not the best, Ok, but for the price point I expected comfortable beds. They were lumpy.
9.2
Shauna
Wonderful
family with older children
07-30-2016
Pros: Pretty room - nice comfortable beds with decent bedding. Pleasant staff. Stayed with teenaged sons - would not hesitate to book again.
Cons:
7.9
Explorer
Good
family with older children
07-30-2016
Pros: Rooms are big enough,beds are comfortable.Indoor pool and sport room.Suitable big parking for big cars.
Cons: Extremly small refrigerator,good only for drinks cool down.( They do have ice machines :-) on stairs).Only one elevator.Very small coner for tea in lobby.
10.0
Heather
Exceptional
mature couple
07-29-2016
Pros: Nice room, nice view, very quiet and good restaurant!
Cons:
5.0
Mike
Fair
mature couple
07-26-2016
Pros: Nothing
Cons: Lots - room was very weird setup , didn't sleep good, restaurant was below average
7.1
Joe
Good
mature couple
07-26-2016
Pros: Bed was comfy. Large room. Large bathroom with good shower
Cons: No towels in pool area. Not much of a restaurant. All doors to building are open. We stayed in back and anyone can come and go. Didn't feel secure. No breakfast. Best western in Invemere has free breakfast. Hated tv controller
3.8
Linda
Poor
family with older children
07-24-2016
Pros: Good location. Pool was OK.
Cons: No breakfast included. Building was old and out of date. When asking staff for information they were unhelpful. At night we could hear dogs barking in the next room. We had to phone the front desk at night because the next room's TV was blaring.
7.1
Sherry
Good
family with older children
07-21-2016
Pros:
Cons: Logging trucks running outside our window up and down the road all night long
10.0
Alyssa
Exceptional
review category group of friends
07-21-2016
Pros: Service was excellent from the front desk staff.
Cons: The prices in the lounge were a little high. We went to another pub for supper.
Pros: Located in a nice quiet town. Very peaceful.
Cons: While the staff at the reception and the hotel itself was absolutely wonderful, we had one of the worst customer service from one of the staff at the restaurant La Cabina on our first visit itself. Not only were we kept waiting forever they were pretty rude as well. Having received such an unfriendly welcome we suggested we'd like to just give our order and then pick up the food and go back to the room. But they continued ignoring us and not seating us while they were plenty of empty tables inside. If at the very least they weren't so rude we would've considered waiting some more. It was so bad that some of the other guests at the restaurant felt bad for us that they walked up to us and suggested us other places to have food nearby so we ended up leaving and never going back to La Cabina for the rest of our stay. The staff at the reception in contrast were super nice. But unfortunately thats how you lose customers. If anyone else find themselves in the same situation just know that there are two other restaurants nearby with absolutely amazing service and super friendly staff and some of the best food we've had. Old salzberg and riko's. That way we're really glad that one horrible experience led us into finding these other two gems.
7.1
Nora
Good
family with young children
07-17-2016
Pros: Good location, Facility, bathroom.
Cons: Only one restaurant.
So you have to use for dinner and breakfast.
4.2
Audrey
Disappointing
solo traveller
07-14-2016
Pros:
Cons: The front desk assistance was less than friendly, the food was terrible and the extra costs and admin fees were unjustified. I booked a very overpriced room for one night $179.99 that ended up being over $250 with add on costs. Very poor business and I am very disappointed.
6.7
Stephen
Pleasant
mature couple
07-06-2016
Pros: The room was nicely appointed and the hotel's decor seemed modern. Staff was friendly
Cons: The air conditioner did not blow cold air. The fridge was noisy.
8.3
Wilfred
Very Good
mature couple
07-05-2016
Pros: Beds were very comfy
Cons:
7.9
Khurram
Good
family with older children
06-30-2016
Pros: Location
Cons: Rooms need to be redone, kind of old looking, there was a weird smell in the room when we arrive. Pillows were old and not comfortable at all.
8.8
Phyllis
Excellent
mature couple
06-30-2016
Pros: The bed was comfortable ; the pool was nice . The temperature of the pool great .
Cons: No breakfast provided which was a disappointment
9.6
Gail
Exceptional
family with young children
06-30-2016
Pros: Very comfortable beds
Cons:
10.0
Maddison
Exceptional
young couple
06-28-2016
Pros: average good hotel for money
Cons: not charging extra for room then extra for dog
;detailController.handleFacebook('SEO','Best Western Plus Prestige Inn Radium Hot Springs', '146194', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/146194H1.jpg', 'Radium Hot Springs', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Best Western Plus Prestige Inn Radium Hot Springs', '146194', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/146194H1.jpg', 'Radium Hot Springs', '', '', '', '');){kind=link}