Guest rooms are particularly spacious and feature a table and two upholstered chairs in addition to the office desk chair. Bathrooms sport huge, glossy black tile counters more than eight square feet. You also will enjoy a lovely mountain-theme mural in the pool area while you swim.
Smoke free premises. 87 units, some efficiencies and kitchens. 3 stories, interior corridors.
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 441 guests
Showing reviews 1 - 5 of 50
9.2
Jerry
Wonderful
young couple
04-17-2018
The staff was very good,...
Pros: The friendly staff.
Cons: There wasn't really mush we didn't like.
5.4
Michaela
Fair
family with young children
04-16-2018
Great location but Check for...
Pros: Good location close to everything.
Cons: Hotel is being renovated and so most of our room was done apart from the carpet and baseboards. The hot tub was out if use! The snack vending machine was empty only had gum and 2 chocolate bars in it and the chocolate was out of date!
Also woke up to huge bugs in the bed which we thought were bed bugs but was informed by staff that they were wood ticks! Apparently its common in April to get them. Not nice to be sleeping with them tho. My daughter also found one in her hair after sleeping luckily she ease the bitten!
10.0
Kenneth
Exceptional
Family with Teens
04-13-2018
Pros: Clean, quiet, had the pool to ourselves
Cons: one queen bed mattress was wore out that my husband and i rolled together, but we changed to the other bed since we had 2 queens.
9.0
Donald
Wonderful
04-13-2018
Pros: Very convenient location.
Cons: Breakfast was not included with room, but a 20% discount at their restaurant for breakfast was provided.
3.0
Verified Hotel Guest
Poor
Group Traveler
04-13-2018
Pros: Very easy to find. Good location.
Cons: No DVD players and it seemed like they did all they could to be cheep.
9.6
A
Exceptional
solo traveller
04-11-2018
Exceptional
Pros: Pleasant stay, will stay again.
Cons:
7.5
Laura
Good
family with young children
04-08-2018
Overall good
Pros: Comfort of bed. Value. Good size rooms clean and fairly updated
Cons: Pool and hot tub were cold
9.6
Lloyd
Exceptional
review category group of friends
04-04-2018
Exceptional
Pros:
Cons:
8.3
Harpreet
Very Good
family with young children
04-04-2018
Very good
Pros:
Cons:
7.9
Adriana
Good
family with young children
04-03-2018
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
family with young children
04-03-2018
Exceptional
Pros: The staff were friendly and helpful. Great location.
Cons: The beds are a little hard
7.9
J
Good
family with young children
04-01-2018
Good
Pros: Cleanliness
Cons: Breakfast disappointed
9.6
Adriana
Exceptional
family with young children
03-30-2018
Good
Pros: Very comfy beds
Cons: I wish the restaurant's menu is more divert
7.5
Sean
Good
family with young children
03-26-2018
Good
Pros:
Cons:
10.0
Yang
Exceptional
family with young children
03-26-2018
Exceptional
Pros:
Cons:
9.6
Curtis
Exceptional
family with young children
03-20-2018
We got what we paid...
Pros: Location as great for what we needed.
We wanted to be near the entrance to Kooteney National Park at the end of our first day of travel.
Cons: Not a big deal.
Hotel was going through some remodeling at the time.
This did nit really affect us as we arrived late and departed early the next morning.
We just wanted a clean room and nice bathroom, which we got.
9.2
Bradley
Wonderful
family with young children
03-15-2018
Superb
Pros:
Cons:
7.5
Dahne
Good
young couple
03-08-2018
Good
Pros:
Cons:
8.8
Kim
Excellent
young couple
03-07-2018
Fabulous
Pros:
Cons:
7.1
Greg
Good
young couple
03-06-2018
Good
Pros:
Cons:
9.2
Anibal
Wonderful
young couple
03-05-2018
Superb
Pros:
Cons:
7.9
Anonymous
Good
young couple
03-03-2018
Good
Pros:
Cons:
7.5
Arnold
Good
young couple
02-27-2018
Good
Pros:
Cons: No breakfast included and the restaurant was bad. I would never go back there
7.5
Chris
Good
family with young children
02-26-2018
Good
Pros:
Cons: barking dog from morning to night in the room across from us
5.0
Anonymous
Fair
solo traveller
02-26-2018
Uninspired
Pros: Location
Cons: The rooms were unfinished and I was not told at any point, either online or when I checked in. Normally when staying in a “deluxe” room base boards are included. It may seem minor but my issue more about the fact that they knew about it and chose not to inform me until it was to late.
10.0
Brian
Exceptional
young couple
02-20-2018
we stay every year and...
Pros:
Cons:
2.5
Eugenia
Poor
solo traveller
02-14-2018
Bad experience. Do not stay...
Pros:
Cons:
8.3
Anonymous
Very Good
review category group of friends
02-05-2018
Very good
Pros:
Cons:
7.9
Eileen
Good
young couple
01-26-2018
Good
Pros: The staff were very friendly and helpful. Nice location in Radium. Newly renovated bathrooms.
Cons: Major renovations going on, which we were not aware of when booking. Hallway noise very noticeable.
8.8
Dianne
Excellent
review category group of friends
01-24-2018
Very comfortable
Pros: Breakfast was included. We requested a handicap room close to elevator and received it which far exceeded our needs.
Cons:
6.3
정은의
Pleasant
review category group of friends
01-20-2018
Pleasant
Pros:
Cons:
7.5
Vince
Good
young couple
01-13-2018
Good
Pros:
Cons:
5.8
Felicia
Okay
young couple
01-12-2018
Okay
Pros:
Cons:
7.5
Anonymous
Good
mature couple
01-11-2018
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
01-07-2018
Exceptional
Pros:
Cons:
8.3
Laurie
Very Good
young couple
01-06-2018
Very good
Pros:
Cons:
8.8
Somasundari
Excellent
family with young children
01-03-2018
Fabulous
Pros:
Cons: Should have provided microwave for heating
9.2
Glen
Wonderful
young couple
01-03-2018
Superb
Pros:
Cons: Shower was very weak. A small trickle.
10.0
Anonymous
Exceptional
mature couple
01-03-2018
Exceptional
Pros:
Cons:
9.2
Marina
Wonderful
solo traveller
01-02-2018
We will be back some...
Pros: Very helpful staff,responding to all our requests immediately.
Cons:
6.7
Dustin
Pleasant
family with young children
01-02-2018
Nice weekend away
Pros: Great location for hotel. Like the option to not have cleaning service and receive meal vouchers. The rooms are nice and spacious
Cons: The restaurant was over priced for breakfast but very good food. The pool was too dark of a place not enough lighting in it.
5.0
Anonymous
Fair
mature couple
01-02-2018
Passable
Pros:
Cons:
9.6
Sherry
Exceptional
young couple
01-01-2018
Comfortable, clean and friendly staff.
Pros: Value and location.
Cons: No hot water on the 28th and wasn't fixed till the afternoon. Couldn't shower that morning.
6.7
Anonymous
Pleasant
family with young children
01-01-2018
Overall a bit overpriced considering...
Pros: Free WiFi. The pool was good. Comfy bed. Pet friendly.
Cons: Overpriced considering the outdated state of the room. Breakfast not included. Shower lacked sufficient water pressure.
2.5
Anonymous
Poor
mature couple
01-01-2018
Very poor
Pros:
Cons:
7.5
Su
Good
family with young children
12-30-2017
Good
Pros: The king bed.
Cons: There is a kind of smell in the room.
7.5
Stephane
Good
family with young children
12-29-2017
Good
Pros:
Cons: Woke up to no hot water
Last time I was here the pool had no hot water we couldn't use it
8.3
Marilyn
Very Good
review category group of friends
12-27-2017
Great staff both in the...
Pros: the restaurant had the an absolute excellent waiter, wish remembered his name, he was austrailian, made us feel so welcome, in the morning had an amazing waitress, both were so friendly and helped us find the sites we wanted to see
Cons: under renovations, started early and close to our room
9.6
Lori
Exceptional
family with young children
12-27-2017
Was a wonderful Christmas getaway.
Pros: Very comfortable room, very spacious.
Cons: Hallways on the 1st floor were not vacuumed Dec 23-26, can't speak for the other hallways. Didn't look very professional. Lobby was very clean though.
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