Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guests will find the tastefully decorated standard rooms to be on the smaller side but the bathrooms are quite spacious. The Costco store across the street is handy for shoppers.
Smoke free premises. 107 units. 8 stories, interior corridors. Accessibility (Call).
Pros: Wonderful staff, great hotel to spend time in.
Cons:
10.0
William
Exceptional
Traveling as Couple
09-15-2017
Pros: Best fitness room ever, and I have seen quite a few. Pretty good breakfast options.
Cons:
5.0
Verified Hotel Guest
Fair
Solo Traveler
09-15-2017
Pros:
Cons: cold room
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
09-15-2017
Pros: Great room for the price, had everything i needed.
Cons:
10.0
Nuggs
Exceptional
Solo Traveler
09-15-2017
Pros: Very convenient and closer to everything, i.e airport and commercial center.
Cons: None.
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
09-15-2017
Pros: location
Cons: nothing
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
09-15-2017
Pros: Breakfast
Cons: None
10.0
Ruth
Exceptional
Traveling as Couple
09-15-2017
Pros: Good location. Great room
Cons:
9.0
Jeong Ryeol
Wonderful
09-15-2017
Pros: I experienced that this hotel was good location, best condition and very good staff when I stayed in the travel Vancouver and Rocky mountains in Canada.
Cons:
8.0
Robert
Very Good
Traveling as Couple
09-15-2017
Pros: Very easy access to the airport
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
09-15-2017
Pros: Loved the shower - great water pressure. The rest was all good. But that exceeded expectations.
Cons:
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
09-15-2017
Pros: Friendly service
Cons: Wifi did not work. Went to desk and they could not connect my IPhone. Spent time there to get on, I had to leave with out connecting. IT person did not get front staff call.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-15-2017
Pros: Cleans rooms, soft beds Free breakfast, free parking, staff friendly, quite close to skytrain and a Costco right nex t to it ! No complaints at all.
Cons:
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-15-2017
Pros: The location of this hotel is great. It's next door to Costco, a block to the Skytrain station (also buses), and across the street from an excellent Chinese restaurant. The breakfast is reasonably good with plenty of choices, and the staff is pleasant.
Cons: The bed was not comfortable (too soft) and the room was somewhat small.
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
09-15-2017
Pros:
Cons: The hotel shuttle goes to both Holiday Inn hotels, so choosing this hotel for it's proximity to the airport doesn't always make sense.
9.0
Sheila
Wonderful
Traveling as Couple
09-15-2017
Pros: Buffet breakfast was appreciated. Shuttle was excellent. Looking forward to renos.
Cons: Everything was fine
9.6
Adrienne
Exceptional
young couple
09-18-2017
Exceptional
Pros: Everything - great breakfast for free - it was a little more money but in the end it was worth it
Cons:
10.0
William
Exceptional
young couple
09-17-2017
Location is great if you...
Pros: The bed was comfortable. Great breakfast.
Cons: None
6.7
Ruby77
Pleasant
young couple
09-17-2017
Quite nice. If it could...
Pros: Spacious room. Large bed. Many electrical sockets.
Cons: Couldn't find the switch for the wall light above the TV. The noise of the aircond. Next to the bed was too loud.
8.3
Fernand
Very Good
young couple
09-16-2017
to much traffic !
Pros:
Cons: Bathroom door not closed !
8.8
Heidi
Excellent
young couple
09-14-2017
Good place to stay by...
Pros: Very clean, comfortable room, good breakfast.
Cons: Caffeinated coffee not stocked in room. Rude drivers in area.
7.1
Roger
Good
young couple
09-11-2017
Good option near the airport
Pros:
Cons: Stayed one night awaiting a flight the next day. Great option if you are only needing overnight accommodations near the airport. Rate was reasonable considering the ridiculous price of most hotels in Vancouver.
9.2
Huw
Wonderful
young couple
09-11-2017
Convenient and close to airports,...
Pros: Convenient for my purpose as it was close to the airport
Cons: As an IHG member, being provided with a voucher from another Holiday Inn hotel which wasn't accepted here as it was a different province. I would have thought the "International ' Hotel Group was so called for this purpose. Convenient
10.0
Derek
Exceptional
young couple
09-10-2017
Most enjoyable
Pros: Comfortable bed great breakfast
Cons: Nothing
4.6
Twyla
Disappointing
young couple
09-10-2017
This hotel is close to...
Pros: Close to airport.
Cons: Looking pretty shabby and run down. Room was dark and dreary.
7.1
Merly
Good
solo traveller
09-09-2017
Easy and comfortable
Pros: Location of restaurant and shops
Cons: None
4.2
Thomas
Disappointing
young couple
09-09-2017
Disappointing
Pros: Walk to Sky Train
Cons: Hotel is next to Costco loading dock !!! All night noise
8.8
Anthony
Excellent
young couple
09-02-2017
an excellent close-to-the-airport hotel
Pros: coffee / tea and cookies available in the lobby; breakfast was great - plenty to choose from ...
Cons: the tea / coffee facilities in the room included cream - not suitable for tea!
7.9
Darryl
Good
young couple
09-01-2017
Good
Pros: Front desk very helpful.
Cons:
2.9
Hae
Poor
review category group of friends
08-30-2017
Uncomfortable
Pros:
Cons: Staffs and heating system
6.3
Keh-fei
Pleasant
family with young children
08-28-2017
Don't take new room. It...
Pros:
Cons: Smell of paint from newly renovated room. A health hazard!
9.6
Darlene
Exceptional
review category group of friends
08-27-2017
Quite happy with this hotel.
Pros:
Cons: The room we stayed in was new and thus not all rooms were complete. Our room had no
window shade - was ok - but not the best for sleeping :)
7.5
Juju
Good
family with young children
08-22-2017
Good
Pros: Breakfast is the best. Room is very spacious and clean.
Cons: Under construction while we were there. If they can tell us about the construction before we arrive will be even better.
6.7
Lorraine
Pleasant
young couple
08-19-2017
Our stay was for one...
Pros: Walking distance to the railway station, and we had free airport transfers. Staff were helpful.
Cons: The bedroom and bathroom were very weirdly designed. Everything was just that far out of reach of sight to be convenient. It was an Express hotel and I did not understand what that meant till our stay, there is no restaurant on site, so breakfast was very different indeed and you had to go a long way to find somewhere to eat dinner.
7.1
Ray
Good
review category group of friends
08-18-2017
Good....But too expensive
Pros:
Cons: Vey expensive
8.3
Robert
Very Good
family with young children
08-14-2017
Great hotel and staff.
Pros: The staff were excellent. They remained professional when I was going through a crisis moment. They were very supportive and helpful.
Cons: The community ammenties nearby limited.
9.6
Christine
Exceptional
young couple
08-03-2017
Quiet, well appointed and reasonably...
Pros: Room was quiet and comfortable. Nice variety of breakfast options included with room. The gym looked good however I wasn't there long enough to try it out unfortunately. There was a guest laundry too which is a great perk when you are traveling. Costco right across the street.
Cons:
5.8
Ellen
Okay
review category group of friends
08-03-2017
Good location but poor sound...
Pros: Breakfast was good
Cons: Sound proofing was not sufficient for being so close to an international airport. Unable to sleep until overseas flights were done taking off after Midnight.
7.1
James
Good
review category group of friends
07-29-2017
Good
Pros: convenient to airport
Cons:
7.1
Jane
Good
solo traveller
07-28-2017
Hotel fine but too expensive
Pros: Good bed, good location but Vancouver is crazy expensive. Most I ever paid anywhere in the world for an airport hotel. Not right but it is the city.
Cons: The cost
9.2
Ina
Wonderful
young couple
07-26-2017
Airport hotel
Pros: Very friendly reception staff; they kept our luggage safe in between flights and offered a free airport shuttle with a very helpful driver. Comfy beds and fully equipped rooms including a microwave.
Cons: Breakfast was a buffet with lacklustre offerings but we did not have any expectations from Holiday Inn as long as we got a cup of tea which we did.
9.2
Gilbert
Wonderful
young couple
07-25-2017
Well located Holiday Inn for...
Pros: Large room, very comfortable bed, clean and dust-free, quiet, good temperature control in the room, on-time courtesy bus to the airport, friendly staff, gymnasium on site. Good location for our overnight stay to catch an early morning flight out of Vancouver. Also handy to car hire agencies where our car had to be returned. (Also close to the train station linking Vancouver airport and downtown Vancouver.)
Cons: Typical Holiday Inn breakfast included in the tariff. Not very appealing or appetising.
7.9
Jill
Good
young couple
07-25-2017
Close to Airport and public...
Pros: We were only there 1 night as a stopover having travelled from NZ and then onto Toronto. Hotel was great for what we wanted as not far form airport or public transport to get you into the city
Cons:
7.9
Tanja
Good
young couple
07-24-2017
Good
Pros: I loved that when we arrived there were hot cinnamon buns.
My daughter had traveled til 2:30 am and was so exhausted and hungry
Cons: The cost was much hired than I expected to pay
7.9
Roger
Good
young couple
07-17-2017
Good
Pros: Within walking distance of public transport. unless you like fast food there are very few
eateries close by.
Cons:
8.3
Eckhardt
Very Good
young couple
07-16-2017
Great stay.
Pros: Breakfast available extra early was a big plus. Photo worthy views from many hallway windows. Shuttle from airport saved us $$. Front desk arrranged taxi to Canada Place.
Cons: Some construction made the elevator a little messy.
5.0
Un
Fair
review category group of friends
07-15-2017
Disappointing!
Pros: Proximity to airport
Cons: Staff was not well trained nor friendly. They had cancelled our reservation and refused to admit error or apologize. It all worked out thanks to Booking.com. Hotel was under renovation and electric elevating platforms were dangerously and noisily operating, fixing light fixtures right next to us in the lobby. Smell of paint and plane noise in rhe rooms. Also construction noise. Bad breakfast. Computer system at hotel vey slow. Unable to obtain from front desk communication with friends' rooms. Etc..
6.7
Jee
Pleasant
young couple
07-13-2017
Pleasant
Pros: Near airport
Cons: No nearby restaurants after 8pm
10.0
Linda
Exceptional
solo traveller
07-13-2017
Home from home
Pros: Loved the location as so near Bridgeport station and the welcome from staff was very friendly.
Cons: One morning the breakfast area did not have enough seating for us all as half of the area was cordoned off.
9.2
Mary
Wonderful
review category group of friends
07-10-2017
Comfortable clean safe accommodations
Pros: The room had all essential needs
Cons: Wish there were Bell hops to help with heavy luggage
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