Many of the attractive guest rooms here feature a comfortable chaise lounge.
Smoke free premises. 160 units. 6 stories, interior corridors. Accessibility (Call).
Pros: Good small gym and laundry. Good shuttle service
Cons: Food and wine choice fairly basic, but OK
9.2
Jan
Wonderful
young couple
09-19-2016
Pros: Very comfortable bed. The pillows were out of this world comfy!
Great breakfast setup, thanks.
Cons:
8.3
Cédric
Very Good
solo traveller
09-18-2016
Pros: Early check Inn.. nice restaurant close to holiday Inn . Personnel at the hotel are really nice and professional .
Cons: Breakfast included is quiet small
6.7
Mary
Pleasant
solo traveller
09-18-2016
Pros: Room was clean and comfortable.
Cons: Work being done on the outside of the hotel was very noisy early in the morning.
No elevator from the parking level.
9.6
Josielyn
Exceptional
review category group of friends
09-15-2016
Pros: Staff are friendly . The location is close enough to get to where we're going.
Cons: A little bit pricey.
9.2
Moises
Wonderful
family with young children
09-14-2016
Pros: The location is hard to beat, really close to the airport and the shuttle service is very convenient .
Cons: A little hard to find if you don't know the city and try to get there using public transit.
10.0
James
Exceptional
young couple
08-30-2016
Pros: All staff were excellent but Steven at the reception area was a gift from heaven....outstanding service and very grateful
Cons: Leaving
9.6
Peter
Exceptional
solo traveller
08-29-2016
Pros: A bar next door and the 24/7 Reception who took care of my late baggage. Also liked the Airport Shuttle services.
Cons:
7.5
Renate
Good
family with older children
08-28-2016
Pros: The hotel has a really good restaurant. In case you don't want to get out anymore after a day of travelling, you can have a great meal over there. Mind you, it's typical sporty....Tv's all over the walls with sports (no mama broadcasting :-). The food was tasty and fresh. The shuttle bus works really well. The hotel is max 10 minutes away from the airport. I loved the fact that I could brew my own Starbucks coffee in the room! Great place, specially when you want to be close to the airport!
Cons: It's just an airport location. Nothing to do outside the hotel.
6.7
Paul
Pleasant
mature couple
08-28-2016
Pros: Clean room, comfortable bed
Cons: The upscale buffet breakfast was disappointing. Poor selection, cold eggs,
10.0
Donna
Exceptional
mature couple
08-28-2016
Pros: Beautifully clean and presented. Having the attached restaurant after a long day of travelling was a bonus.
Cons: Coffee machine in the bathroom
7.1
Tim
Good
young couple
08-21-2016
Pros: Room was clean and and spacious and with many amenities such as microwave, refrigerator, and soaps.
Cons: Price. However it seemed to be the going rate for Vancouver at the time and date that I needed a room so I don't fault the hotel for this but rather just a note to be prepared for potentially higher costs than other cities. It may have also been that it was August and the height of tourist season and maybe much better rates in other seasons/months.
5.4
Wendy
Fair
family with older children
08-18-2016
Pros: It was clean and very updated being a newer hotel.
Cons: For over $300 a night I was upset that there were no pool and hot tub. We were offered passes to a water park but that didn't work for the amount of time we were in Vancouver. The room did not have a fridge and it took a while to see if we could get one. We were told it was the last one so we were lucky. For the price I don't think you should have to consider ourself so lucky. Parties next door kept us awake. So our trip want great because we were so tired. I also had a hair cooked into the scrambled eggs
6.3
Felicia
Pleasant
review category group of friends
08-15-2016
Pros: Location of hotel is very good. Male staff at the front desk were very helpful.
Cons: Air conditioning in the room was very noise. I still preferred to have standard essential in every room ie. Kettle, bar fridge etc.
9.2
Richard
Wonderful
mature couple
08-09-2016
Pros: Room was very clean and comfortable. Bathroom lighting was good. Room was large. Air conditioner was quiet and efficient. The airport shuttle service was excellent. 24 hour service is very convenient.h
Cons: Not much. Very short visit and the hotel was chosen for its proximity to the airport. Didn't have the breakfast as we left very early in the morning.
7.1
Felicia
Good
review category group of friends
08-09-2016
Pros: Sound prove room but still can hear when people stamping while walking.
Cons: The first time stayed in a hotel without a fridge and kettle and has to pay for a different room to get these standard essential.
9.2
Helen
Wonderful
mature couple
08-07-2016
Pros: Easy to get to the Steveson Village. 20 minute walk to train
Cons: Nothing
9.6
Lynn
Exceptional
family with older children
08-07-2016
Pros: Quick access to a redtaurant.
Cons: Small parking lot and sapces.
6.3
Dennis
Pleasant
family with young children
07-29-2016
Pros: Location
Cons: No swimming pool or hot tub , I request for microwave but they didn't give us even we request twice but still we don't got it.
10.0
Sue
Exceptional
solo traveller
07-24-2016
Pros: Convenient to airport. Helpful, efficient staff. Clean well appointed room.
Cons:
10.0
David
Exceptional
Traveling as Couple
07-20-2016
Pros: Quality for the price
Cons: No
7.5
Cherry
Good
review category group of friends
07-17-2016
Pros: I.enjoy recommend your hotel
Cons: Nothing
9.0
Stanley
Wonderful
Traveling as Couple
07-16-2016
Pros: The room was clean and fairly spacious.
Cons: The rooms are not very well insulated. We could hear the conversations and rowdy kids in the room next to ours. The hotel is located in the direct flight path of the airport. Could hear the planes flying over.
7.9
Jan
Good
mature couple
07-15-2016
Pros:
Cons: The first room we were given was right beside the elevator and it ran constantly. The staff was very helpful in moving us to a different room.
5.0
Syed
Fair
family with young children
07-14-2016
Pros: Breakfast
Cons: Sofa Bed option
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
07-08-2016
Pros: -Friendly and helpful staff in all areas of the hotel -Location was not a problem because of the flexibility of the hotel airport service to assist in taking us to the nearest Sky Train station at the airport or to the one closest to their sister hoteL
Cons: Can't think of anything
5.4
A
Fair
family with older children
07-07-2016
Pros:
Cons: No bar fridge in the room
5.0
Sammy
Fair
mature couple
07-07-2016
Pros: Housekeeping is very good, clean and tidy, good details.
Cons: Not providing the room type as promised by booking.com, attitude of reception staff is not helping. TV is old.
7.1
Co
Good
review category group of friends
07-02-2016
Pros: I liked that the mattress's were protected an clean,kinda reminde me of the beds at the holiday inn motel in Thunder Bay,Ontario
Cons: The rooms were a little small
5.8
Helen
Okay
mature couple
06-28-2016
Pros: It was all OK
Cons: I'm not sure
10.0
Sharon
Exceptional
solo traveller
06-23-2016
Pros: From the friendly staff (van driver and front desk) to the incredibly comfortable room, everything was great!!
Cons:
5.8
Harry
Okay
family with older children
06-23-2016
Pros: Beds were clean and comfortable
Cons: Poor food and service in restaurant
8.3
Paul
Very Good
mature couple
06-15-2016
Pros:
Cons: Google search showed free parking. Hotel website shows paid parking.
Selected hotel partly on price & the parking was not quoted.
8.8
Patricia
Excellent
mature couple
06-14-2016
Pros: Clean comfortable room. Orange water at reception desk.
Cons: Outdoor courtyard would be a nice feature. Business center could be a little more private.
7.5
Thomas
Good
solo traveller
06-12-2016
Pros: CANADA
Cons: NOTHING VISABLE
8.8
Robin
Excellent
mature couple
06-07-2016
Pros: The staff was extraordinarily friendly and helpful.
Cons: Could have had a continental breakfast like other hotels in that pricerange
9.6
Marylee
Exceptional
mature couple
05-26-2016
Pros: The beds were awesome! The staff was very nice and accommodating!
Cons:
7.1
Amandeep
Good
young couple
05-24-2016
Pros: Everything
Cons: Nothing
6.3
Joanne
Pleasant
mature couple
05-10-2016
Pros:
Cons: My blow dyer didn't work. Hotel sent someone to look at it. He said he would be back with another one, but never returned.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-20-2016
Pros: Very Clean, Quiet, and comfortable for the price.
Cons: Parking would be my only complaint because there isn't much available. The charge is $10/day but it is in a gated garage, so it makes it worth it.
10.0
Ron
Exceptional
mature couple
04-19-2016
Pros: A nice clean place to stay
Cons:
10.0
Doug
Exceptional
Traveling as Couple
04-12-2016
Pros: 5 star service at 1 3 star price.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-02-2016
Pros: Everything was good.
Cons: A little far from where the bus from the ferry dropped us.
7.9
Gord
Good
mature couple
04-01-2016
Pros: customer appreciation night was nice .
hotel and room staff were great
Cons: food and service in pub was poor
8.8
James
Excellent
solo traveller
03-17-2016
Pros: Good restaurant
Gave me a razor for free when I requested one
Cons:
5.8
Ronald
Okay
solo traveller
03-14-2016
Pros: Location and quick access to the airport
Cons: The walls between rooms are paper thin so it is very noisy at night if the neighbours do not go to sleep early
Food in the restaurant was mediocre
10.0
Alberto
Exceptional
Senior Traveler
03-03-2016
Pros: Front desk People was so nice and helpful
Cons: lights in some of the lamps were gone
9.0
John
Wonderful
Solo Traveler
02-28-2016
Pros: Close to highway and the airport.
Cons: Nothing to mention
10.0
Verified Hotel Guest
Exceptional
02-26-2016
Pros: Great family hotel.. offers kids eat free and swimming at waterman is. Staff is excellent
Cons:
10.0
Mary
Exceptional
Solo Traveler
02-24-2016
Pros: The front desk staff was superior in customer service. The rooms were clean and comfortable. I had a hard time getting back to 99S, but that'll teach me to ask for directions next time! I look forward to a return visit!
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