Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Some rooms are tight on space but all have spacious bathrooms with oversize granite counters. Many have a comfortable chaise lounge.
Smoke free premises. 160 units. 6 stories, interior corridors. Accessibility (Call).
Pros: Excellent hotel and service. Restaurant next door was very good.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: there is a fee for parking
10.0
Anonymous
Exceptional
08-11-2017
No one opened the gate for parking when I called from intercom
Pros: Location
Cons: Parking space wasn't included
10.0
Anonymous
Exceptional
08-11-2017
Pros: availablility of a cot sleeper.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
my coffee machine was not working, they came in 5 minutes to exchange it. staff is awesome, always a smile when they see you.
Pros: Reasonable rate, close to richmond center but away from the hussle and bassle. Restaurant on site, even a Macdonalds. easy access to Vancouver, Knight St. Bridge. Staff is very helpful and hotel is clean.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Over all is good !
Cons: Parking space seems limit, and small.
8.0
Anonymous
Very Good
08-11-2017
Pros: Price
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: I like underground parking, room design, fridge, and location.
Cons: No pool.
8.0
Anonymous
Very Good
08-11-2017
Pros: Small fridge and microwave in room.
Cons: Nothing.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location and friendly staff
Cons: None
10.0
Anonymous
Exceptional
08-11-2017
Pros: I like the cleanliness and the front desk staff.
Cons: I would like the location to have more restaurants nearby, in close walking distance.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Friendly and very helpful staff. Check in was quick.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The front desk staff was superior in customer service. The rooms were clean and comfortable. I had a hard time getting back to 99S, but that'll teach me to ask for directions next time! I look forward to a return visit!
Cons: Nothing.
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: I had a very serious reaction to something (allergens) in the room. I could not sleep at all, and coughed all night. I do not have allergies, but something in the room was seriously affecting me. My nose ran, eyes watered, and was extremely pissed off.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great family hotel.. offers kids eat free and swimming at waterman is. Staff is excellent
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Close to highway and the airport.
Cons: Nothing to mention
9.0
Anonymous
Wonderful
08-11-2017
Pros: Everything was good.
Cons: A little far from where the bus from the ferry dropped us.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Parking is expensive
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very Clean, Quiet, and comfortable for the price.
Cons: Parking would be my only complaint because there isn't much available. The charge is $10/day but it is in a gated garage, so it makes it worth it.
9.0
Anonymous
Wonderful
08-11-2017
Pros: proximity to airport
Cons: parking was an additional charge No coffee in the lobby in the morning
7.0
Anonymous
Good
08-11-2017
Pros: The location fit our needs, there was a shoppers drug mart nearby and some little restaurants as well. The airplanes weren't very distracting. The rooms were clean enough. Hotel staff were courteous. A 5 minute walk to an IHOP. Gated parking area.
Cons: Make sure to ask for a room away from the elevators. It advertised continental breakfast, but beware they mean the attached restaurant has a $10 dish called "continental breakfast." The gated parking was limited.
7.0
Anonymous
Good
08-11-2017
Pros: Clean and comfortable
Cons: No pool No free breakfast
9.0
Anonymous
Wonderful
08-11-2017
Pros: close to two different freeways. easy to get in and out of the city area without too much traffic
Cons: no swimming pool. Parking is tight.Not sure if I like the key badge reader
4.0
Anonymous
Disappointing
08-11-2017
Pros: The staff was friendly and accommodating.
Cons: I've stayed at this hotel before. But the room we received this time seemed like a storage room converted into a hotel room. There wasn't even an actual bed, it was a pull down bed.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel was in good condition and very clean
Cons: No, but it would have been nice to have breakfast included
10.0
Anonymous
Exceptional
08-11-2017
Pros: -Friendly and helpful staff in all areas of the hotel -Location was not a problem because of the flexibility of the hotel airport service to assist in taking us to the nearest Sky Train station at the airport or to the one closest to their sister hoteL
Cons: Can't think of anything
8.0
Anonymous
Very Good
08-11-2017
Pros: The location is close to the airport and free shuttle.
Cons: The bed is not a fixed bed. And distilled water is not free.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room was clean and fairly spacious.
Cons: The rooms are not very well insulated. We could hear the conversations and rowdy kids in the room next to ours. The hotel is located in the direct flight path of the airport. Could hear the planes flying over.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Nothing
Cons: Lots of fees were added to my bill
9.0
Anonymous
Wonderful
08-11-2017
Pros: Enjoyed the comfy beds with 2 choices of pillows (firm or soft). Happy about the free parking if you're an IHG member and free airport shuttle.
Cons: Only minor downside I found wasn't the hotel, but the Fogg and Sudds restaurant that's connected to the hotel closed at 10:30pm on a Friday night. Would have been nice if it was open later.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Close in and out to the airport.
Cons: Bar closed a little early (10:00 pm).
8.0
Anonymous
Very Good
08-11-2017
Pros: Last minute choice to avoid driving for hours to home and back to the airport. Worked out well
Cons: Nothing. Staff was friendly. Food at adjacent restaurant was good
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff room was great restraunt was also first class
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Helpful and accommodating staff.
Cons: none
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly staff
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Comfortable bed, clean bathroom and courteous staff. Free wifi is fast and convenient.
Cons: Paid hotel onsite parking and some noise from airplane takeoffs at night. However, free street parking is available on the other side of Cambie if you don't mind a little walking.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenient & clean
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros: Good place to stay. Long walk from skytrain - otherwise great place. Excellent restaurant attached - awesome beer menu.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amazing customer experience
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Beds were comfortable
Cons: The phone kept going off in the night as though a wake up call was made, but we hadn't requested it and front desk didn't know about it. They had to unplug both phones and then didn't tell morning staff about it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I got excellent customer service, from the beginning till end. Rooms were very clean.Food and service at the restaurant was great. The shuttle bus driver was very knowledgeable about the area, helpful and kind. I will recommend this hotel to friends&fam.
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good deal
Cons: Great
9.0
Anonymous
Wonderful
08-11-2017
Pros: Nice and clean
Cons: A bit faraway from the airport
6.0
Anonymous
Pleasant
08-11-2017
Pros: staff
Cons: no
9.0
Anonymous
Wonderful
08-11-2017
Pros: Close to highway and center of Richmond
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amenities: gym, free airport shuttle
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was professional and friendly. Convenient to the airport and very comfortable.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: This Holiday Inn was very nice through and through. I especially like the secure parking and ease in which to enter and exit. The rooms were very clean. The staff was quick and friendly.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent staff who were very helpful. Blinds really kept the room dark for sleeping.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Quiet. Clean. Best pub in Richmond in the building!
;detailController.handleFacebook('SEO','Holiday Inn Vancouver Airport-Richmond', '101420', 'ACCOMMODATION', '3', '', '', 'http://aff.bstatic.com/images/hotel/max500/384/3844766.jpg', 'Richmond', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Holiday Inn Vancouver Airport-Richmond', '101420', 'ACCOMMODATION', '3', '', 'http://aff.bstatic.com/images/hotel/max500/384/3844766.jpg', 'Richmond', '', '', '', '');){kind=link}
