Four Points by Sheraton Surrey

AAA Inspector Rating
8.7
10410 158th St
Surrey, BC V4N 5C2- Map It
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.3
Bath3.1
Public Areas3.0
ARATED
AAA Inspector Notes
Just a short drive to Guildford Town Centre, BC's second largest mall, this renovated hotel has guest rooms with a fresh new look, but the standard rooms are tight on space. Smoke free premises. 77 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Trans-Canada Hwy 1 exit 50 (160th St), just w on 104th Ave. 10410 158th St V4N 5C2.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 77 guests
Showing reviews 1 - 5 of 50
7.9
Anonymous
Good
08-08-2017
Good but could have been...
Pros:
Cons: The staff switched my room to a 2 bed one..instead of what i had initially booked which was one king size bed. They did this without informing me. I understand the room was not ready when I arrived. We offered to wait...but they said another room was available. Usually..one would check to see if 2 beds instead of one would be ok first though..i would think. Also...i had ordered 2 breakfast meals as part of my booking...but was told when we inquired that nothing had been noted. Very disappointing to find this out after payment had already been taken from my account for it. While i was checking out...the option was there for 10 per person. I chose that option. The total I paid would have included this. And yet the staff member I spoke with did not help reconcile the matter. Also...not having a rubber bath mat available when you advertise it in your housekeeping options is a huge safety risk for those who travel and need it. Shower floors are slippery! For a high end hotel...i was disappointed by this.
9.6
Anonymous
Exceptional
08-06-2017
Overall a very pleasant stay...
Pros: Beds were huge and very comfy, quiet spot as road didn't seem to busy whilst we were there. The attached bar and grill were very cosy, good beers and food good for money
Cons:
4.2
Anonymous
Disappointing
07-02-2017
Dissatisfied
Pros: Nothing
Cons: Room was dirty and was smelly. Mattress was bad. Paper thin walls and ceiling disturbed us with every movement of guest in room above us.
7.5
Anonymous
Good
06-08-2017
accessible, good hotel to stay...
Pros: quietness of the place and friendly staff
Cons: pillows in need of change other than that overall stay was good!
10.0
Anonymous
Exceptional
05-22-2017
It was the most relaxing...
Pros: Everyone
Cons: Coffee and towels weren't always replenished, but maybe it was just an oversight.
Showing reviews 1 - 5 of 50