At the private Terminal City Club, guests have use of the health club and pool. Super views of the city or north shore mountains are found from most of the rooms, of which almost half are suites. All units feature a handy, wet bar area.
Smoke free premises. 58 units. 8-12 stories, interior corridors. Accessibility (Call).
Cons: This isn't really a hotel as much as it is a fancy rooming house. There are no amenities other than a gym. No restaurant attached. No staff to support to request (I only saw one person working who didnt really know what he was doing)
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice HUGE rooms, pool nice and surprise free continental breakfast.
Cons: Nothing
8.0
Anonymous
Very Good
08-11-2017
Pros: We were given a suite I'm sure to make up for the closure of the pool and gym.
Cons: We chose the hotel based on it's location and the pool. The pool and fitness area were closed for maintenance.
5.0
Anonymous
Fair
08-11-2017
Pros: location
Cons: staff was not very friendly. used gym and the guy was at the desk was quite snobby telling us that we needed to be a member to purchase a smoothy. really? in addition, housekeeping keeps their vacuum and service cart in the hallway 24/7.
7.0
Anonymous
Good
08-11-2017
Pros: Lap pool
Cons: The front desk staff could be friendlier. Though the young lady did accommodate us to change rooms the next day. Our original room was very small with a view of the wall of the next door bldg. Spa staff were really nice.
8.8
Anonymous
Excellent
03-12-2017
Location, location....
Pros: Very nice suit with a fantastic view over the harbor. The hotel is perfectly located. Everything accesable by foot.
Cons: The bathroom was very, very small for a suit like this.
10.0
Anonymous
Exceptional
03-07-2017
Nice place to stay with...
Pros: Location, room, swimming pool
Cons: breakfast
7.1
Anonymous
Good
03-06-2017
Not Terrible but Not Going...
Pros: The location was great. Bed was comfortable, everything was clean.
Cons: Staff was less than friendly, breakfast was mediocre. They might as well don't announce breakfast. All they had was some croissant, juice or coffee. Did I mention the parking fees yet? They charged me almost $40 for parking per night. It was a robbery.
9.2
Anonymous
Wonderful
03-06-2017
Great location, caring staff
Pros: Lovely to have a simple breakfast included. The staff here was kind and exceptionally helpful. When I mentioned that I dropped an earring backing, the cleaning lady scoured the room on her own initiative to find it- very much appreciated...
Cons:
8.3
Anonymous
Very Good
03-02-2017
No hesitation to recommend this...
Pros: Awesome location, facility's, swimming pool
Cons: Breakfast a bit basic
9.2
Anonymous
Wonderful
03-02-2017
Can't beat this location!
Pros: Excellent staff at check in - we arrived in early morning and they checked our bags while we went out to explore Vancouver.
Location is great - short walk to the water front, gas town, and Robson street for shopping. The included breakfast was good and the city view from the breakfast room made us linger over breakfast. Easy 2 block walk from the Waterfront Skytrain stop. Clean, well decorate room, and we used the swimming pool while we were there.
Cons: the bed is on the hard side.
7.5
Anonymous
Good
02-28-2017
Nice but nothing special.
Pros: Good location downtown. Room and bathroom were small but clean.
Cons: Parking was very expensive. The complimentary breakfast was not impressive. No vending machine to buy soft drinks.
7.9
Anonymous
Good
02-27-2017
Nice boutique hotel close to...
Pros: The location one block from Coal Harbor and the Convention Centre fantastic. It is more a boutique hotel rather than one of the big chains - this is offers some uniqueness. A modest continental breakfast was included and the room had a small kitchenette, handy for making a snack.
Cons: The room was clean and well kept but the decor was a bit bland and tired. For example, there were literally 3 identical black and white pictures of the same flower in 3 places in the room. The bed was pretty firm - some might like this better than others.
9.6
Anonymous
Exceptional
02-21-2017
Best spot in town, pool...
Pros: The pool and facilities were very clean and well equipped. The location is amazing. Everything was very clean
Cons: The little kitchen could of had a few things, wine glasses were water glasses..a few things to eat with.The breakfast could of used muffins, and a better cereal
10.0
Anonymous
Exceptional
02-21-2017
Great Hotel
Pros: Great Hotel and Vancouver is an excellent location
Cons: Rental Car was broken during the night and a travel bag was stolen.
Parking rates are high with 36,- CAN Dollars per night
7.9
Anonymous
Good
02-10-2017
Great
Pros: It was great
Cons: O
9.6
Anonymous
Exceptional
02-04-2017
Pleasant, comfortable, spacious room, well...
Pros: The convenient location to subway. The cleanliness
Cons: The continental breakfast didn't have bread and they had to go out and BUY bread just for toast.
10.0
Anonymous
Exceptional
02-02-2017
Perfect- highly recommend
Pros: Position, upgraded to a beautiful room with a view. Comfortable
Cons:
7.1
Anonymous
Good
02-02-2017
Good
Pros:
Cons: No room service! No minibar or snacks in room.
8.3
Anonymous
Very Good
01-31-2017
Mountain views from our bed
Pros: Loved the location of our room with mountain views
Cons: Not many shops or cafes close at hand but they were only a short walk away
9.6
Anonymous
Exceptional
01-29-2017
Clean and friendly hotel a...
Pros: We liked the downtown location with a great city view. Also like the continental breakfast with no blaring TV. Staff are courteous and helpful. Overall, this is a very nice clean hotel with some extra touches.
Cons: It's a bit expensive the park the car.
8.8
Anonymous
Excellent
01-29-2017
Fabulous
Pros: Great sized rooms, very stylish.
Cons:
3.8
Anonymous
Poor
01-29-2017
This hotel is not a...
Pros: Good view of the city
Cons: The bed was very uncomfortable, service was poor, breakfast poor, facilities do not belong to the hotel and are shared with a club in the building.The hotel only occupies a few floors of the office building. This was the worst experience ever........and even worse than that.... the front desk did not care......when l told them l would make a very negative comment on the web site! I don't know how this hotel can be rated as superb or 4 star accommodation......It is a very poor representation of the boutique hotel option......!
8.3
Anonymous
Very Good
01-28-2017
Comfortable hotel in a good...
Pros: Great location and gym/pool facilities.
Cons: For the price the bed could have been comfier and the decor was a little tired. Nothing to stop me staying again.
9.6
Anonymous
Exceptional
01-28-2017
Exceptional
Pros: Was upgraded to basket larger room
Cons: Very tight breakfast facility. Breakfast selection was limited and the same every morning.
9.6
Anonymous
Exceptional
01-28-2017
Great rooms, great location.
Pros: Great rooms with very comfy beds. Superb location.
Cons: Complimentary breakfast was pathetic, might as well not offer.
8.3
Anonymous
Very Good
01-27-2017
Very good
Pros: Location, walking distance to shops, harbour, train station etc.
Cons: Lifts and floor corridors needs upgration, breakfast missing warm food especially in winter.
5.4
Anonymous
Fair
01-25-2017
Check your bedding to make...
Pros:
Cons: Bed sheet wrinkles and lady's long hair on it led me to believe that the bed sheet was not replaced since the last customer's stay. Ended up having to ask for fresh bed sheet and replaced it ourselves. Hotel did credit us over overnight parking fee to compensate.
9.6
Anonymous
Exceptional
01-22-2017
Best view of the harbor...
Pros: Great!! Room. Spectacular view of harbor. Huge room and living space
Cons: Breakfast could be a little better. Only minimal food choices. Would love to have eggs to order and more fruit
3.8
Anonymous
Poor
01-20-2017
Not worth it
Pros:
Cons: Worst breakfast ever
8.8
Anonymous
Excellent
01-17-2017
Great place to stay in...
Pros: The location was great and the room comfortable
Cons: The breakfast is basic but adequate.
7.1
Anonymous
Good
01-15-2017
Good
Pros: The bath was great. They also provided umbrellas that we could take out if needed, this was especially helpful as it rained quite a lot when we were there.
Cons:
10.0
Anonymous
Exceptional
01-15-2017
Exceptional
Pros:
Cons: Full breakfast inclusive in fees.
7.9
Anonymous
Good
01-10-2017
Good one night stay.
Pros: Good bed. Ordinary breakfast buffet included in rate. Easy access from Canada Line train. Quiet area close to Coal Harbour.
Cons: Entrance lobby could use sliding doors or doorman.
8.8
Anonymous
Excellent
01-08-2017
Fabulous
Pros:
Cons: Breakfast was way to less of quantitiy and variety
8.3
Anonymous
Very Good
01-07-2017
Very good
Pros: From the start, I appreciated the personal touches which included prompt responses to emails and courteous greetings (one gracious gentleman at reception always remembered my name). In terms of comfort, I enjoyed an upgraded suite on the 8th floor and the ease of having a light breakfast each morning as well as a swim at the adjoining Terminal Club, which has perhaps one of the most beautiful views of the mountains afforded while enjoying the soothing warmth of the jacuzzi. The hotel itself is near Pacific Center and downtown, with Gastown a few minutes walk to the east and Coal Harbour to the west, and is easily found at night by its pretty entrance lights.
Cons: Actually, I was impressed with this hotel on all fronts.
9.2
Anonymous
Wonderful
01-07-2017
Great City Location
Pros: The city location
Cons: Nothing - was perfect.
10.0
Anonymous
Exceptional
01-06-2017
Great place to stay
Pros: Room was very comfortable. Pool was great. Close to everything and transport to attractions. Staff were friendly and helpful.
Cons: Breakfast could have been better - but it was adequate. Breakfast room was cramped.
8.3
Anonymous
Very Good
01-03-2017
Very good
Pros: Location, room size and comfort, amenities and view
Cons: Shower head and pressure wasn't great but definitely didn't ruin three great nights in Vancouver
9.6
Anonymous
Exceptional
01-03-2017
Great staff, great location, great...
Pros: The staff was very warm and welcoming. The exceeded my needs!
Cons: The hotel amenities closed a bit early for my liking.
10.0
Anonymous
Exceptional
01-02-2017
very good
Pros: Nice and clean...location is very good!
Cons:
10.0
Anonymous
Exceptional
01-02-2017
Exceptional
Pros: Xxxx
Cons: Yyyy
8.3
Anonymous
Very Good
12-31-2016
Good hotel, centrally located
Pros: Great location, staff, room refurbished decent, good pillows, enough space in rooms.
Cons: Continental Breakfast was particularly lacking: few options, only apples for fruit, nothing hot, tiny room for such a big hotel. Don't waste your time on breakfast, go to Scoozies around the corner.
No temporary parking out front of hotel, tough with kids, and confusing process with attendants to get in and out.
5.4
Anonymous
Fair
12-29-2016
Passable
Pros: Nice central location. It was close to most attractions. Day staff were friendly and helpful.
Cons: Hotel overpriced for its condition. It's a little outdated, not the cleanest with carpet in the hallway soiled and needs to be replaced. You can smell molds when walking towards the elevator at least on the floor we were at. The layout of the hotel rooms and hallways a little too dark, needs updating.
9.2
Anonymous
Wonderful
12-28-2016
A great find!! Will be...
Pros: A very central location near Canada place and shopping areas. We were upgraded to a junior suite and had a lot of room to lounge. Parking is not free but is very convenient, right at the hotel.
Cons: Breakfast is included but it is scarce.
4.2
Anonymous
Disappointing
12-28-2016
Stay somewhere else! Not worth...
Pros: Bed is comfortable...
Cons: That breakfast was going to be awful and the same not worth the extra money and that everything would be closed and have not even a discount offerd!! Also, dirty q-tips and used coffee stirrers under the bed. Windows dirty with weird goo on them and bathroom floor boards dirty and poorly plaster jobs showing. Was brought up to management but they just said oh well pretty much. Would not recommend or stay here again!!
8.3
Anonymous
Very Good
12-27-2016
Downtown Vancouver on Christmas Day
Pros: The location is perfect. Very close to stores and the Sea Wall. Walking the Sea Wall is a must for visitors to Vancouver.
Cons: We couldn't adjust the room temperature. It was chilly.
5.0
Anonymous
Fair
12-25-2016
Passable
Pros: Location, location, location
Cons: 1-Serious Lack of TV channels most of them recorded shows from previous days.
2- Kichenette without cutelary or plates. We had to keep on asking for utensiles.
3- They seem to have a shortage of staff, so even if any member of the staff had the right intentions, they hardly delivered a 4 star service.
4- They don't provide room service. Nothing at all! Even having the Lion's pub right downstairs.
5- Breakfast is very, very, very poor.
8.8
Anonymous
Excellent
12-25-2016
Stay in the middle of...
Pros: Location is very strategically located in the middle of the many attraction and shopping center. Parking also available, though it was not free
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