Rooms are on the small side but they have a modern appeal. Double pane windows help eliminate street noise for a quiet night's sleep.
Smoke free premises. 80 units. 6 stories, interior corridors. Accessibility (Call).
Pros: Location downtown, near waterfront, cruise terminal
Cons: Room small
5.4
Irene
Fair
young couple
09-29-2016
Pros: King size bed was comfortable but the room itself was very small. Location to Canada Place and Waterfront station was the best thing about this hotel.
Cons: Didn't like the paper cups for coffee in the room
8.3
Lyn
Very Good
mature couple
09-28-2016
Pros: The Reception staff were excellent. They were extremely helpful and friendly. It was so nice after travelling all the way from Australia to be greeted by such kind & efficient people. Thank you.
Cons: Breakfast dining area was a little small & could probably have had some nicer touches to it.
3.3
Marina
Poor
mature couple
09-28-2016
Pros: We did like the people at the front desk. They were exceptionally friendly and helpful.
Cons: 1). The window in our room was tiny and permanently covered with something, so no view...2). The room and the bathroom were ridiculously small, so no space to put the clothing...Really bad and dirty. The only thing we want was to go home. 3). Breakfast: what could you expect from the place like that? Pancakes, coffee, apples, and bagels...We don't even remember, it was not an experience to remember.
8.8
Jeanette
Excellent
solo traveller
09-24-2016
Pros: The friendly approachable staff.
Cons: Please rotate your mattresses as I felt like I was sleeping downhill. (Though the mattress was comfy :))
5.8
Bobbie
Okay
solo traveller
09-23-2016
Pros: nice bed, great air conditioning, great location. Staff very nice.
Cons: horribly overpriced. rotted door trim in bathroom that was just over painted and not repairs shows lack of care. Makes me wonder about the rest of it. volume control on tv has been governored. Hard to hear as is so far away from the bed.
6.7
John
Pleasant
young couple
09-22-2016
Pros: location
Cons: foul odor of rotten eggs coming from the drains in the bathroom
small room
7.9
Christopher
Good
mature couple
09-20-2016
Pros: Location downtown and close to excellent public transit.
The building was very well maintained. It seemed newly renovated.
Cons: Room was tiny. There was no space for a chair!
6.7
書賢
Pleasant
young couple
09-19-2016
Pros:
Cons: Will give speed is very slow!!!!!!!!
8.3
Khee
Very Good
family with young children
09-18-2016
Pros: Excellent front desk staff, very accommodating and helpful!
Cons:
5.8
Sophia
Okay
solo traveller
09-16-2016
Pros: Close to train line from Airport. Decent sized clean room.
Cons: Booked a nice room for last night of hols but had view of brick wall, alarmclock went off at 5.30am and could hear everyone moving around n washing but I wanted a lie in! Stuffy hotel, was glad to go outside into fresh air. Breakfast room in basement, awful dark grim room. Staff didnt even say good morning. Basic breakfast in awful room. I will never stay in a Ramada again.
7.1
David
Good
mature couple
09-15-2016
Pros: Convenient location for Port, Train station and Gas Town.
Cons: Older property could use upgrading. Small room.
9.6
Vancouver
Exceptional
family with young children
09-11-2016
Pros: Friendly and helpful staff from both shifts, Rooms were bit small but were very clean. Complementary Breakfast was good.
Forgotten Battery charger with Battery but cleaning staff gave it to hotel management staff who then mailed it to us. So it was very nice of them to find and return to Hotel management staff and mail it to us.
Cons: Electric plugs were located bit lower so need to remember to unplug and take your charger was important. Since they were low and side of bed and table, forgot to take it. If they are on upper side and visible clearly then such mistakes will not happen.
7.9
Fiona
Good
mature couple
09-10-2016
Pros: We really liked the fact that breakfast was included in the charge and that there was quite a variety of food provided for a continental breakfast. Staff were very quick and efficient cleaning tables and the replenishing breakfast items on offer.
The front desk staff were also friendly and helpful.
Cons: We did find our room rather noisy when we first arrived and wondered whether we would be able to sleep OK. The room was small but still represented good value because of its excellent location. However, once the rush hour traffic had past, it was reasonably quiet at night and our bed was comfortable.
7.5
William
Good
family with young children
09-08-2016
Pros: The rooms though small were clean and ensuite good. Checkin easy and staff friendly.
Cons: Breakfast was self service continental style in two small basement rooms and was not very inviting.
7.1
Karen
Good
family with young children
09-06-2016
Pros:
Cons: parking in front at check in-
8.3
Ria
Very Good
young couple
09-06-2016
Pros: I like that the location is very close to shopping area.
Cons: The breakfast room is kinda small.
7.1
Larry
Good
mature couple
09-04-2016
Pros: Location
Cons: Bathroom. Not enough counter space for toiletries. Difficult to get face down to wash without bumping head. No towel bars or hooks by sink or shower..
6.7
Matjaž
Pleasant
family with older children
09-04-2016
Pros:
Cons: View
8.8
Szando
Excellent
solo traveller
09-03-2016
Pros: Staff was extremely helpful and competent. Breakfast was good, not the standard dry-croissant-and-jam combo I am so used to. Room size was OK, bathroom was nice and unusually big.
Cons: I think I was there pretty much at the worst time of the year: August while there were also some big events in Vancouver. Because of that, the room was quite pricey even by Zürich standards.
8.3
Maurice
Very Good
young couple
09-03-2016
Pros: Staff were excellent. Very friendly and helpful. Room was small but fine for a short stay
Cons: Breakfast bar very busy
10.0
Dongwoo
Exceptional
solo traveller
09-03-2016
Pros: Nice staff and perfect location
Cons:
6.3
Doug
Pleasant
young couple
09-02-2016
Pros: Staff was very friendly and helpful nice and clean
Cons: Having to pay a lot extra for parking and worrying about your vehicle and belongings. A half way house next door building
10.0
Marlaine
Exceptional
family with young children
09-01-2016
Pros: The free breakfast, which included eggs, waffles/pancakes, yogurt and cereal along with the regular items, gave a good start to the day. The rooms were clean and quiet. Any place in and around Gastown was within walking distance. The fan was easy to operate and this, plus the window, gave plenty of cool air. Beautiful old building. Friendly staff.
Cons: Our window looked out onto a wall, but this didn't make much difference as we didn't spend much time in our room. Some of the wood work will need replacing soon, but everything was clean.
5.8
Rosanne
Okay
young couple
09-01-2016
Pros: Bed was super. Very comfortable. Breakfast was great. I also liked that the room was cool.
Cons: Location. Parking. Sketchy part of town. Valet person waited outside with us when we were waiting for a cab. Wish we had ice on our floor. And a fridge .
4.2
Basak'sreview
Disappointing
solo traveller
09-01-2016
Pros: The receptionist was very nice and the location was good.
Cons: My room has a window but it was locked, because it was facing to the back. So I basically stayed in a room without a window. Air conditioner made a lot noise and it was directed directly to my bed!, which was very unhealthy. So without daylight and without air, I had to stay in that very little tiny room for 2 days. And I spent 420 CAD for this hotel. It was total disappointment for this price.I will never stay in Ramada again. I changed my hotel with another one, with much better price and much better quality.
10.0
Nicole
Exceptional
family with older children
08-31-2016
Pros: The people at the front desk were out of this world. They say hello and smile as they see you and the clean as you go, They offer to help before you ask. The water is available and cold and there are apples.
Cons: the valet that came in on Sunday was not as friendly as the others.
5.0
Louise
Fair
review category group of friends
08-30-2016
Pros: The staff were friendly and helpful
Cons: Old hotel that smells as old as it looks.
6.3
Natalia
Pleasant
mature couple
08-27-2016
Pros: The best? The staff!!
Cons: The area is close to everything but it is not very nice.
8.3
Sondre
Very Good
solo traveller
08-27-2016
Pros: Bonus for washingmachine in basement. And Nice frontdesk employees.
Cons: The breakfeastroom was to crowdy. Impossible to move around. To little.
9.6
Robert
Exceptional
mature couple
08-27-2016
Pros: It was ideal for our needs and we were given an early check in which was even better
Cons: Breakfast room was a bit crowded
8.8
Gordon
Excellent
mature couple
08-25-2016
Pros: the bed was fantastic
Cons: breakfast was busy not organized well
8.3
Frank
Very Good
solo traveller
08-25-2016
Pros: The Elevator to the 6th floor.
Partial view of the harbour.
Central location and proximity to Sky Train.
Cons: Air conditioner too noisy.
8.8
Andrew
Excellent
mature couple
08-25-2016
Pros: Generally good with friendly helpful staff. Great loctation walking distance from Waterfront Station which links to the airport.
Cons: Air-conditioner wan noisy in the room. Breakfast room too small and quality could be better....but still OK.
10.0
Prescilla
Exceptional
mature couple
08-25-2016
Pros: 10 minute walk to Canada Place where free shuttle pick-up to Grouse mountain to Capilano Suspension Bridge Park. Close to any restaurants and convenient stores. Free breakfast and friendly staff.
Cons:
7.1
Lal
Good
young couple
08-23-2016
Pros: Location. Doorman/valet was great. Complimentary breakfast.
Cons: Room was extremely small for the price. Frosted window opening to a brick wall was unacceptable for the price paid (room 516). Layout of bathroom was awkward (small, cramped, no counter space). Location of complimentary breakfast was small and crowded, not very appealing visually.
7.9
Kara
Good
review category group of friends
08-23-2016
Pros: The staff were fantastic.
Cons: The room was very small, but more so it was very noisy. Next time I would request a room away from the stairwell.
7.1
Salaheldin
Good
solo traveller
08-23-2016
Pros: Cleanliness and some of the staff attitude
Cons: Member of staff patronising behaviour
8.3
Karen
Very Good
mature couple
08-22-2016
Pros: Clean courteous staff an doorman was very helpful!
Cons: Breakfast was not great and disorganized
10.0
Josh
Exceptional
young couple
08-22-2016
Pros: it was a perfect location for walking around the city and not having to worry about driving.
Cons: if I had to pick something, it wasn't in the best neighborhood, but that's if I HAD to pick something.
9.6
Graeme
Exceptional
mature couple
08-21-2016
Pros: Nice room and friendly staff. Very convenient downtown location
Cons: Area surrounding the hotel is a bit run down and there are a lot of homeless people asking for money
7.1
Michael
Good
solo traveller
08-20-2016
Pros: Location on the edge of Gastown was great. Staff were exceptionally friendly.
Cons: Bathroom was well worn and no bar in the hotel.
7.1
Ibbott
Good
mature couple
08-19-2016
Pros: Good location, pleasant staff and a great shower.
Cons: The room was a little dark but we were only there a night
8.8
David
Excellent
mature couple
08-16-2016
Pros: The staff went out of their way to be helpful.
The queen size room for our second (longer) stay was nice and roomy and thus more comfortable than our previous king size room.
Cons: The king size room was not strictly a king size bed (lacked the extra length in particular) but as the room was the same size as a queen size room it was a bit tight.
The breakfast was mediocre at best. There was no fridge in the room and only coffee whitener not real or UHT milk (but this was generally the case where we stayed in Canada).
The WiFi was hard to get onto from recent versions of Windows or Windows Phone (hint close down the browsers completely and remove the remembered access point and do not use Edge but rather IE so that it will put up the login page).
8.3
Visitor
Very Good
mature couple
08-15-2016
Pros: Staff friendly; location; free breakfast
Cons: room décor was a bit too dark
8.3
Julie
Very Good
review category group of friends
08-15-2016
Pros: We needed affordable accommodation for an unexpected overnight stay in Vancouver due to a flight cancellation. This met our needs for one room for four adults perfectly and there was a great bar with food and entertainment right next door.
Cons: The lift was broken and we needed to be escorted up the lift with our luggage by an available staff member on arrival. We went to the bar and were advised a staff member would be available to help us get the lift back up to our higher upper floor but when we returned late the staff member was unavailable and we needed to walk up the seven flights of stairs. The staff assisted us with our luggage down again in the morning with the lift.
7.1
Luis
Good
mature couple
08-09-2016
Pros: Location was good.
Cons: Parking provided by hotel is extra charge. Cheaper to park in public parking just down the street.
7.9
John
Good
mature couple
08-09-2016
Pros:
Cons: Breakfast choices were limited and seating inadequate.
6.3
Bradley
Pleasant
mature couple
08-09-2016
Pros: Was very clean and the staff was nice.
Cons: Cold water faucet didnt work. somebody came up to "fix" it and told me to just not turn the hot water faucet on fully, and somebody would be in tomorrow to fix it.....issue was i wasnt going to be there tomorrow.
7.1
Lee
Good
family with older children
08-09-2016
Pros: Staff was very friendly
Cons: I would definitely need queen beds in future for the 4 of us and a window.
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