The Sutton Place Hotel

AAA Inspector Rating
8.7
Excellent
224 Guest Ratings
845 Burrard St
Vancouver, BC V6Z 2K6- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.9
Bath4.0
Public Areas4.3
AAA Inspector Notes
The lovely lobby has a classic design with antique-style furnishings; the theme spills over to attractive rooms with luxurious bedding. You will find the staff highly attune to your needs. They can point you in the direction of many of Vancouver's attractions, since the location is so ideally located. The hotel is also right off Robson Street, making it a great starting point for shopping expeditions. Smoke free premises. 397 units. 21 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Between Smithe and Robson sts. 845 Burrard St V6Z 2K6. Station: Burrard.
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, steamroom, health club, spa.
Guest Services
valet and coin laundry, boarding pass kiosk, room service, area transportation-downtown.
Terms
cancellation fee imposed, resort fee, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 224 guests
Showing reviews 1 - 5 of 50
8.0
Steve
Very Good
Traveling as Couple
10-20-2017
Pros: Location
Cons: Small lobby and small bathrooms
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-20-2017
Pros: Location, staff, and service were excellent.
Cons: Had a makeup lamp with a frayed cord, which is dangerous and a fire hazard. Called down for a new one, and the staff were fantastic, but the replacement didn't work either. 4 1/2 stars... no. 3 1/2 to 4, sure. But definitely not 4 1/2 stars.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros: When we arrived at the beautiful lobby the staff greeted us warmly and offered us an automatic upgrade (to a suite). We could not be happier with our stay.
Cons: Nothing we did not like.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
10-20-2017
Pros: The staff were friendly and helpful, great location and the room was great - one of the most comfortable beds I've ever slept on.
Cons:
2.0
Stuart
Poor
Business Traveler
10-20-2017
Pros: Location
Cons: Water was running down the wall in my bathroom from upstairs creating a flood on the floor. Of greater concern was that the water was running directly into an electrical outlet in the wall. Staff reimbursed my wireless fee - I was grateful to be alive.
Showing reviews 1 - 5 of 50