Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Just a few blocks from the Convention Centre in the heart of the downtown business district, classy and comfortable guest rooms offer breathtaking views of the mountains, water and downtown Vancouver.
Smoke free premises. 438 units. 31 stories, interior corridors.
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 146 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff, great location, everything in room clean and nice. Room service breakfast overall good (server paid excellent attention to special requests).
Cons: Internet *not* free (really? in 2015? nickle and dime ¿ ). Coffee tasted burnt (and I like Starbucks, who usually roast pretty dark).
7.0
Anonymous
Good
08-11-2017
Pros: Really loved the cleanliness and sercice
Cons: Overpriced
8.0
Anonymous
Very Good
08-11-2017
Pros: The room had a fantastic view of the harbour and the Lions Gate bridge.
Cons: Nope. Other than Marriott wouldn't honour our points card,but they explained it to us.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location, and amenities. Comfortable rooms and the restaurant menu was great too and fantastic service!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was very friendly and helpful.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The Hotel Employee on reception was excellent, she gave us a room upgrade as it was our anniversary...beautiful view over coal harbour
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: I appreciated the updated room features and bathroom. The shower was amazing.
Cons: The room was a little cramped and for the cost, I would have expected a mini fridge. Again, for the cost of the room, I was shocked to discover the outrageous fees for parking and internet.
9.0
Anonymous
Wonderful
08-11-2017
Pros: location
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff and food were excellent, nice view and comfy bed...we ordered in for both dinner and breakfast since the restaurant was full....prompt delivery and excellent food....amazing price
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: beautiful hotel downtown,walking distance to the shops and restaurants
Cons: no free parking
10.0
Anonymous
Exceptional
08-11-2017
Pros: Rooms where very nice
Cons: Nothing
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent location downtown close to the waterfront... Beautiful hotel with very comfortable beds...
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: location
Cons: bellboys and vallet were great to us. front desk staff was just going through the motions.
3.0
Anonymous
Poor
08-11-2017
Pros: Front desk very friendly
Cons: Our stay coincided with a cheerleading competition, so the place was full of unchaperoned teeny-boppers. I guess that's why Marriott discounted the rate -- classy. We were up til 2:30am with the noise, like they were in the room with us. Like for real.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great location
Cons: We got charged for WiFi and had to have it taken off the room charge as it was supposed to have been free.
9.0
Anonymous
Wonderful
08-11-2017
Pros: There is a restaurant inside the hotel itself and there are of course lots of eateries in Downtown as well; their concierge is really helpful and they also have umbrella inside each room for the stay.
Cons: Parking is too expensive but we parked in the public parking across the street; Internet was also charged in the rooms.
8.0
Anonymous
Very Good
08-11-2017
Pros: Location, views from the room, cleanliness, convenience to restaurants, shopping, and harbour. Swimming pool with late hours. Onsite restaurant and bar, spa water, robes in room
Cons: It would have been nice to have a microwave, added cost of parking and WiFi.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It's my first choice in quality hotels to choose from around the world.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great location.
Cons: Parking extra. No free breakfast.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The service from the moment we entered the building till the time we left we were met with positive and happy people. We wanted for nothing.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly staff, convenient location
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Amazing experience! The people there made the experience nothing less than 7 stars! Would definitely recommend and visit again. It felt like family. The folks at reception, the Manager, and the food were all spectacular.
Cons: Loved everything!
5.0
Anonymous
Fair
04-24-2016
Waste of money.
Pros: Good location and polite staff.
Cons: The price is outrageous. Terrible smell on the last day in hallways. Rooms have minimal facilities. No minibar, old and worn out towels, and minimal toiletries. We had breakfast at the hotel restaurant twice. The omelette and eggs Benedict were very cold and the potatoes were stale.
8.8
Anonymous
Excellent
04-09-2016
Fabulous
Pros: The staff were excellent especially room service
Cons: The cost was paying for the location rather than the hotel
9.2
Anonymous
Wonderful
11-01-2015
Good location
Pros:
Cons: Stayed one night prior to cruise wanted to book a further 3 nights two weeks later. Quite difficuilt to do. Told no availability. Then booked with booking . Come
7.9
Anonymous
Good
10-11-2015
Good
Pros: Nice view. Excellent breakfast. Good net
Cons:
8.3
Anonymous
Very Good
09-14-2015
Good location , but no...
Pros: LOCATION
Cons:
9.2
Anonymous
Wonderful
08-16-2015
Superb
Pros: Location.
Staff are friendly.
Cons:
5.8
Anonymous
Okay
09-03-2016
Okay
Pros:
Cons:
9.6
Anonymous
Exceptional
02-16-2016
Exceptional
Pros:
Cons:
6.7
Anonymous
Pleasant
08-15-2017
Pleasant
Pros:
Cons: Charging for internet on top of 629 room rate is ridiculous.
7.9
Anonymous
Good
08-12-2017
Great Location. Friendly staff.
Pros: The location of the hotel was perfect.
Cons: The king room was very small for the price. The AC is loud.
10.0
Anonymous
Exceptional
08-04-2017
Exceeding expectations
Pros: The location is excellent and the view was great from our room.
The service we received in the Showcase restaurant from Steph was exemplary.
Cons:
9.6
Anonymous
Exceptional
08-03-2017
Exceptional
Pros: Our son has food allergies but nothing was too much trouble for Chef Rory Higson and the restaurant staff especially Riley, Laura and Tynan
Cons:
6.7
Anonymous
Pleasant
07-25-2017
Pleasant
Pros: We knew we would be arriving later and wanted to guarantee a king and was told if I paid before they would hold us one which I did prepay and did not get king room
Cons: You didn't do as you said
10.0
Anonymous
Exceptional
07-17-2017
Great place to stay in...
Pros: Food was great and staff extremely friendly
Cons: Nothing
10.0
Anonymous
Exceptional
07-16-2017
Great for short stay!
Pros: Clean and good location
Cons: Expensive
10.0
Anonymous
Exceptional
06-27-2017
Exceptional
Pros: Everything
Cons:
10.0
Anonymous
Exceptional
05-29-2017
Great spot to visit Vancouver
Pros: Great location. Beautiful part of Vancouver.
Cons:
9.2
Anonymous
Wonderful
05-08-2017
Great time in Downtown Vancouver
Pros: Had a nice view from the room of the ocean. Included Breakfast buffet was awesome. Staff really accommodating. Location unbeatable.
Cons:
10.0
Anonymous
Exceptional
04-10-2017
Exceptional
Pros: Fantastic view of the harbour from our room.
Cons:
9.2
Anonymous
Wonderful
02-20-2017
Superb
Pros: Comfy beds, nice bar, greets view
Cons:
10.0
Anonymous
Exceptional
02-14-2017
Great stay and excellent service
Pros: Property was well maintained, the room was well furnished and tastefully decorated and comfortable. The concierge lounge was a nice amenity.
Cons: The breakfast at the concierge lounge could be better with less bland choices. It would be nice if it was open through the day for coffee, tea etc.
10.0
Anonymous
Exceptional
01-11-2017
Great hotel in a fantastic...
Pros: We have stayed in many hotels throughout the world and the service at this lovely hotel was exceptional and as good as we have had in some of the best we have enjoyed. From the moment we arrived until our early morning departure after our four night stay the staff, from reception, cleaner, managers, bar staff, concierge, doorman - all were friendly, professional and provided a welcoming and enjoyable experience. The hotel itself has spacious rooms with those having harbour views the best. The bar and restaurant are excellent and the facilities also fantastic. The location is also great with just a walk down to the foreshore of the harbour, a reasonable walk or very short $5 cab ride to gastown. A thoroughly enjoyable experience
Cons: We found no issues withis accommodation
9.6
Anonymous
Exceptional
12-16-2016
Reviving
Pros: Great beds
Cons: Loud heaters
9.2
Anonymous
Wonderful
11-19-2016
Clean Hotel and a very...
Pros: The room service staff who delivered food were excellent in appearance and customer service..
Cons: Price was a bit high .
10.0
Anonymous
Exceptional
11-16-2016
It was the first visit...
Pros: Everything..... KEEP UP THE GOOD WORK
Cons: It would have been better if you could have stopped the rain.... LOL
9.6
Anonymous
Exceptional
10-25-2016
Overall a great experience!! We...
Pros: The bed was awesome, great location and the room had all the extras.
Cons:
10.0
Anonymous
Exceptional
10-16-2016
Superior hotel, excellent staff, great...
Pros: This was my second stay here. The hotel rooms and beds are very comfortable. Good mattress and pillows and I appreciated that the down-like cover was a bit heavier and warmer than that of most hotels.
Cons: Nothing major to complain about. One minor suggestion regarding breakfast items: the egg-white frittatas should come with something else, like toast or hash browns. They came with both the last time I stayed, 6 months ago, and I remember how great the hash browns were; this time only eggs with a couple of asparagus pieces. That's not much for $17.00, + $4.00 for some coffee. Overall, though, the food was good and the servers make an effort..
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