Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Kids' suites and single rooms are all filled with comfortable décor and furnishings. Set back from a busy avenue, the property has a long driveway with a well maintained entrance.
Smoke free premises. 127 units, some two bedrooms. 3 stories, exterior corridors. Accessibility (Call).
I-5 exit 109 (Katella Ave/Disney Way) northbound; exit 109A (Katella Ave/Orangewood Ave) southbound, 0.8 mi w, then 0.3 mi s. 2029 S Harbor Blvd 92802.
Pros: They upgraded us for free because all of the rooms in our request were full. The room had a mini fridge and microwave, which is always nice! Bonus: free Wi-Fi! Very friendly staff! Especially , we spoke with her the most.
Cons: The closet door was a little tricky to open, but it hardly impacted my stay.
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was very friendly and I liked the gift shop.
Cons: It was a little further from Disneyland than I would have liked since we walked.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Free parking
Cons: Although free parking, was a 15-20 minute walk to Disneyland. Not a problem, unless you are looking for a closer hotel to Disneyland.
6.0
Anonymous
Pleasant
08-11-2017
Pros: I like the rooms
Cons: The customer service at the front desk.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The Hotel had a great staff.great location next to disneyland.and a lot of places to eat near by.
Cons: Parking was a little confusing since they do share a parking structure with the Hyatt there was no parking by our room but not too much of an inconvenience.
10.0
Anonymous
Exceptional
08-11-2017
Pros: everything and more for a week's stay like ours. very impressed. We even arrived a little early and they moved us to the next avaliable room since our original wasnt clear if it was cleaned or not, this we didnt expect but extreamly appriacted it
Cons: wife had a small issue, she tried to adjust the shower head ( which wasnt adjustable) and it accually popped off and soaked everything. No biggy but nothing else comes to mind with this wonderful hotel
10.0
Anonymous
Exceptional
08-11-2017
Pros: Front desk friendly
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: My family loved the hotel. They loved the room too
Cons: Nope
7.0
Anonymous
Good
08-11-2017
Pros: Room was clean, comfortable. Breakfast is ok. Staff was friendly and helpful. Great location.
Cons: WiFi was spotty, $16/day "resort" fee tacked on (this place is NOT a resort).
7.5
Anonymous
Good
07-16-2016
Nice!
Pros: It was kid friendly and everything is at a walking distance.
Cons: The fact that there's hardly isn't no parking.
7.9
Anonymous
Good
07-11-2016
Overall good stay. Walking distance...
Pros: I was accommodate when I requested a different room due to odor of the room.
Cons: Humidity in the room and slightly bigger pillows.
9.2
Anonymous
Wonderful
07-05-2016
Superb
Pros: Near disney
Cons: Lacks parking lot spaces
2.5
Anonymous
Poor
07-01-2016
Sucked
Pros: Sux
Cons: Ugly
9.2
Anonymous
Wonderful
06-29-2016
Superb
Pros: It was clean , nice staff
Cons:
8.3
Anonymous
Very Good
06-22-2016
Very good
Pros: Calm nice hotel. God for a day or two. Walking distance to disney world. Helpful kind Staff. Looked better than the pictures.
Cons: Nothing in particular. Not a 5 star hotel but descent enough
7.5
Anonymous
Good
06-21-2016
Close to Disneyland. Free breakfast...
Pros: Walking distance and on the same side of the road as Disneyland. The beds were comfortable and the breakfast had good choices.
Cons: The overall staff wasn't as friendly as I like. The front desk staff were great and helpful but overall I was slightly disappointed by attitudes of the staff. One time when I was changing in the bathroom a staff member was handing me toilet paper over the door expecting me to refill it for her. She could have waited till I was done changing. Also the room was much smaller than the pictures. The pool closed at 10 pm. And they knew we had six girls in one room but we started out with only four towels and one set of shampoos and soaps.
7.5
Anonymous
Good
06-06-2016
Good
Pros: The location was great, the staff was very good.
Cons: The beds and the pillows especially were not comfortable.
7.9
Anonymous
Good
06-04-2016
Good location, slow wifi.
Pros: Good location to stay for a trip to disneyland. Breakfast was good.
Cons: It took me 30 minutes to get an extra bed for my family suites. The internet speed is slow.
9.6
Anonymous
Exceptional
05-26-2016
I would highly recomment this...
Pros: The beds were so comfortable, rooms were really clean, breakfast was very yummy with lots to choose from. Hot tub was hot and pool was warm. Crib was delivered to our room at no extra cost and fresh towels were supplied daily. Disneyland is within walking distance (aprox four blocks) and is on the same side of the road so you don't have to cross busy street. Parking was free Bonus!
Cons: There was a band aide in the swimming pool and a couple other small pieces of garbage. I am sure they were from swimmers that were just in the pool and would have been cleaned out asap.
8.8
Anonymous
Excellent
05-18-2016
Nice stay
Pros: Rooms had refrigerator and microwave.
Cons: Not enough parking and the iron did not heat.
7.9
Anonymous
Good
05-14-2016
Good
Pros: Very close to the Woody parking lot and Diseyland.
Cons: I could hear all other guests around us... With lots of kids in the place it was very hard to sleep. Especially as a mom I wake everytime I hear crying.
5.0
Anonymous
Fair
05-13-2016
Passable
Pros: LOCATION.STAFF WERE NICE.
Cons: The room smells bad.Foul like urine.
3.8
Anonymous
Poor
05-13-2016
Do not stay here, you...
Pros: Except for the location this hotel is really a waste.
Cons: Problems parking the car. Breakfast really minimal, staff not so polite, Wi-Fi a nightmare. Room not clean and sink really smelly. Next time I will pick another place, strongly not recommended.
8.8
Anonymous
Excellent
05-09-2016
No shuttle
Pros:
Cons: They didn't have a shuttle to Disneyland, but they do sell bus passes.
10.0
Anonymous
Exceptional
05-08-2016
Great family hotel
Pros: So close to the parks and restaurants!! Clean tidy great pool area friendly staff.spacious rooms for family
Cons: Maybe the breakfast have somever sausage or bacon
9.2
Anonymous
Wonderful
05-06-2016
Disneyland Trip
Pros:
Cons: Parking by rooms very limited. I left something in my room, called to see if it was there and never got a call back.
8.3
Anonymous
Very Good
04-21-2016
We will definitely try staying...
Pros: The room felt like home away from home. Beds were comfortable and sheets felt soft and smelled clean. Carpet felt clean too. Appreciated the amount of towels,because I usually have to ask for extras.
Cons: Trash bags in trash cans. But not a big deal. And maybe a station to make our own waffles in breakfast area. Fresh made waffles are just better than pre made ones. Again not a big deal though.
10.0
Anonymous
Exceptional
04-14-2016
Exceptional
Pros: I would like to thank all of the staff for making our stay great. Everyone was always smiling and the rooms were clean. Breakfast was great!! Thank you!!
Cons:
8.8
Anonymous
Excellent
04-10-2016
Great hotel for families close...
Pros: We've stayed at this hotel before, it's a great close location to Disneyland. We buy Anaheim Resort Transit passes and take it back and forth. Love the free hot breakfast- they have lots to choose from. The beds are very soft and comfortable. We stay in the junior suite, it has a king size bed and a separate room with bunk beds. Our kids are teenagers but they like having their own space.
Cons: The room had a musty, sour smell to it. Not bad enough to change rooms or not stay there again, but noticeable. We stayed here last year and noticed the same musty smell. The hotel is older and is clean, but the rooms could use some updating.
8.8
Anonymous
Excellent
04-03-2016
Fabulous
Pros: Staff
Cons: Breakfast
7.5
Anonymous
Good
03-30-2016
Great!!!!
Pros: Location not too far from Disneyland & food outlets
Cons: Dont have enough parking-getting back late to room & no parking available
6.7
Anonymous
Pleasant
03-29-2016
Overall it's good
Pros: Location
Cons: Little small room
7.1
Anonymous
Good
03-27-2016
A little expensive
Pros: The breakfast is great!
Cons: The room is not as comfortable as I think.
5.8
Anonymous
Okay
03-24-2016
Okay
Pros:
Cons: Kids comforters on the bed look really old and used out
5.4
Anonymous
Fair
03-23-2016
Passable
Pros:
Cons: Too noisy
5.4
Anonymous
Fair
03-17-2016
Passable
Pros: The beds were comfortable, and I have a bad back and neck
Cons: It was hard to find parking the spaces where small and other drivers would take up to spots. Poor quality breakfast.
9.6
Anonymous
Exceptional
03-07-2016
Great staff, beautiful look and...
Pros: We loved the look and cleanliness of the hotel, the staff was extra helpful, and overall we had a great experience over our stay!
Cons: The walk from the hotel to the park was a lot longer than expected.
7.5
Anonymous
Good
02-15-2016
Good
Pros: Comfy beds and reasonable pricing.
Cons: Parking is always an issue
7.5
Anonymous
Good
02-13-2016
Good
Pros: Super helpful staff.
Cons:
10.0
Anonymous
Exceptional
02-11-2016
Exceptional
Pros: Easy check in, easy checkout, room clean, bed great, no noise, breakfast was very good.
Cons:
8.8
Anonymous
Excellent
01-17-2016
Fabulous
Pros: Staff were outstanding, helpful and very accommodating with anything we needed. location was perfect, 5 busses within a half block made it perfect to get anywhere. Cant say enough about the staff, they were super!!
Cons: breakfast was very disappointing, the property was very old.
5.8
Anonymous
Okay
01-06-2016
Average Stay
Pros: It was comfortable for the most part, good parking, spacious rooms and it was clean.
Cons: The floors and the walls were so thin. It sounded like there was a herd of elephants that were running around upstairs.
8.3
Anonymous
Very Good
01-03-2016
Excellent
Pros: Room were big
Cons: None
8.8
Anonymous
Excellent
01-02-2016
Worth the stay, especially if...
Pros: Helpful staff. Great location with a Disneyland parking lot across the street. Easy ride to Disney attractions without the hassle or parking fees.
Cons: The little things were missing. I generally do not need to pack shampoo as it is supplied, it was, but only a quarter the size of a normal hotel offering...not helpful for four adults. Breakfast was neither here nor there.
9.2
Anonymous
Wonderful
12-31-2015
The room was clean and...
Pros: Forgot our tablet and the housekeeping turned it in the front office and somebody called us about it. So greatful that they cared enough to let us know. Thank you!!!
Cons: Wish the room was a little bigger
9.2
Anonymous
Wonderful
12-29-2015
Magical experience!
Pros: I liked the space in our room, enough for my wife and kids!
Cons: Our sheets were a little stained or dirty but we brought extra blankets.
4.2
Anonymous
Disappointing
12-24-2015
Poor staff. Watch your step!
Pros: Did not really like anything about the hotel.
Cons: My parents room had no hot water. My 10 year old daughter tripped and fell down the stairs in the morning because the lights went off. Why would you turn the lights off while it is still dark outside? When we asked the front desk they just said it is on a timer and they couldn't do anything about it. They acted like they didn't really care about my daughter falling either. I will never stay here again.
6.7
Anonymous
Pleasant
12-21-2015
Pleasant
Pros:
Cons: Needed cleaner shower curtains...
5.0
Anonymous
Fair
12-19-2015
Our family has stayed here...
Pros: I like the location and the breakfast.
Cons: I don't know what was going on but right in front of the room was a big truck. As we arrived there were workers on an upper level throwing debris over to the truck that was also causing loud noise and lots of dirt and dust flying everywhere. This was also during Friday during our stay. I also called to see if anybody turned in a set of keys that consisted of a dodge black key and a 2 silver keys and was never given a call back.
7.5
Anonymous
Good
12-18-2015
Good
Pros: Good location (close to Toy Story Lot), clean and beds are comfortable. It's an older property and it shows, but for the price you can't complain.
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